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Volunteer Coordinator Training

January 2013

Sign Up Servant!

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Volunteer Coordinator Training

Guiding Verse:

“For even the Son of Man came not to be served but to serve others...”

- Matthew 20:28

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Goals:•Know what it looks like for a volunteer sign up

•The roles for each step in the process

•How to get a computer and/or pass point  access badge 

•The future of volunteer recruitment

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Today’s Agenda:• The Body / Volunteer’s Role

• The Volunteer Ministry’s Role

• The Ministry Volunteer Coordinator’s (VC) Role

• How do we get a “Ministry Opportunity” Link? 

• How do we Recruit Volunteers?    

• Ministry Platform Basic Resources and Tools 

• Computer Access and Name Badge

• Communication Process with Volunteer Ministry 

• Future of Volunteer Ministry

• Question and Answer Time

• 3 Question survey

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The Body / Volunteer Role:

 2 simple paths to sign up and serve:

1.The Body comes to the Volunteer Center and expresses an interest in volunteering. Then, they complete an E-Z Form and discuss opportunities to serve with a Volunteer Center Team member.

2.The Body goes to calvaryftl.org and reviews the volunteer opportunities on Calvary's web site. Once they feel led to participate, they enter their basic contact information via the online Ministry Platform tool.

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Volunteer Coordinator Training

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Volunteer Coordinator Training

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Volunteer Coordinator Training

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Volunteer Ministry Role:

 • The Volunteer Ministry enters the “Servant E-Z form” data in

Ministry Platform.

• The Volunteer Ministry takes their photo and uploads the image into Ministry Platform.

• The Volunteer Ministry sends an email notice to the respective ministry in the form of a “work flow”. This notifies the ministry to connect with the volunteer interested in their area.

• At this time, Ministry Platform does not have a “bucket” of volunteers to draw from.

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Ministries' Volunteer Coordinator (VC)  Role:

• The Ministry will communicate via email and/or phone with the volunteer who is responding to the opportunity.

• The Ministry will invite the volunteer to attend an orientation, training or interview to establish the volunteer’s possible role in the ministry. This can be done in Ministry Platform as a personalized email using the individual volunteer’s name.

• After the interview/orientation the ministry feels the volunteer is a good match for the area they will close the response and add the volunteer to the “ministry group” in MP.

• The Ministry now has a new volunteer team member!

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How do I get a Ministry Opportunity link?

•What is a “link”?

•Now: email debbiek@calvaryftl.org with specifics from “Ministry Opportunity Request form”. (Handout)

•Near future: Digital submission form soon to be on Intranet. 

Volunteer Coordinator Training

Handout

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How do I recruit volunteers?   •Previous volunteers (closed in MP)

•Links on Ministry Web pages

•Word of mouth from other volunteers

•Flyers

•Pre-service Slides

•Connection announcement

•EPRF’s (screen shot of intranet)

Volunteer Coordinator TrainingCommunicatio

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Volunteer Coordinator Training

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Ministry Platform Resources and Tools: 

• Volunteer check-in providing name badge• Email volunteers by name and group• Accumulates active volunteer information • Lists volunteers responding to opportunity • Roster with pictures • Attendance • Graphs and data statistics • Training & info: contact vicki@calvaryftl.org

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Volunteer Coordinator Training

Handout

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Computer Access and Name Badge Process

•Form on Intranet:Intranet > All Forms > Volunteer Access Request Form

•Sent to Volunteer Ministry via intercompany mail

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Handout

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Communication Process with Volunteer Ministry: • New volunteer email and hotline:

- volunteerhelp@calvaryftl.org 

- 954-315-4227

- For staff and the Body

- Now live!

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Future of Volunteer Ministry:

•Ministry Platform interface web page imbedded for each ministry.

•Volunteer landing page redesign with MP Portal and direct Regional Campus links

•Skills, Gifts and Talents (not a query data base – volunteer data points)

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Volunteer Coordinator Training

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Volunteer Coordinator Training

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Question and Answer time 

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3 Question Survey:1.What was one thing you learned today that was helpful?

2.What one thing would you change?

3.What one topic would you like more information on?

Volunteer Coordinator Training

Handout

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Thank you for your time!

Volunteer Coordinator Training