VANCOUVER Chapter Study Group BABOK Chapter 5 … · BABOK Chapter 5 – Enterprise Analysis...

VANCOUVER Chapter Study Group

BABOK Chapter 5 – Enterprise Analysis

January 27, 2016

David Ghotbi, CBAP

2

Introduction

• PD Hours.

• Presentation and quizzes at IIBA Vancouver

Chapter website

• Certification Update

• David Ghotbi

CBAP Location Dec-2015 Current Notes

All 5938 6013

BC 79 79

CCBA Location Dec-2015 Current Notes

All 817 828

BC 11 11

3

Agenda

• Chapter 5 Review

• Pop Quiz

• Break

• Techniques

• Q & A

4

Chapter 5 – Enterprise Analysis

Describes the Business Analysis activities

necessary to identify a business need, problem, or opportunity, define the nature of a solution that

satisfies the identified need, and justify the

investment necessary to deliver the solution.

15.33% of the exam 23 questions

5


6

• 5.1 Define Business Need

• 5.2 Assess Capability Gaps

• 5.3 Determine Solution Approach

• 5.4 Define Solution Scope

• 5.5 Define Business Case

“NGASC” – “No GAS for Cooking”


7


8

5.1 Define Business Needs

9

• Why a change is required?

• Most critical step in any BA’s effort

• Problem

• Solution

• Stakeholders

• Solution approach


10


Needs

11

Elements:

• Business goals and objectives

• Business problem or opportunity

• Desired outcome


12

• Techniques

• Benchmarking – It involves research and analysis of competitive organizations and

products; it is frequently used in strategic planning to set the organization’s direction for

change; it can be very time-consuming and costly.

• Brainstorming

• Business rule analysis – It is useful for reviewing high-level policies and

guidelines for their relationship to the business need.

• Focus groups – aimed at gathering information about customer preferences; the

purpose is to get specific feedback on a new product or service.

• Functional decomposition – To decompose is to break up or separate into

basic components

• Root Cause Analysis – Fishbone Diagram or Five Whys


13

• Stakeholders

• Customer or supplier

• Domain SME, end user

• Implementation SME

• Regulator

• Sponsor

• Output

• Business Need – is a refined description of the business problem or opportunity. It

is usually a high-level description of the desired outcome and is used throughout business

analysis work.


14

5.2 Assess Capability Gaps

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• New capabilities required to meet need

• Assess current capabilities* and gaps

• Small gaps resulting relatively small change

• Project may be required to create capability: people,

process, technology


* Enterprise Architecture

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Elements:

• Current capability analysis

• Assessment of new capability requirements

• Gap Analysis Technique

• Assumptions


17

• Stakeholders

• Customer and supplier

• Domain SME, End user, Implementation SME and

Sponsor

• Output

• Required capabilities


18

• Techniques

• Document analysis

• SWOT analysis


19

5.3 Determine Solution Approach

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• Most viable solution approach

• Approaches to create or acquire new

capability:

• Leverage additional software/hardware capability

• Purchase or lease software/hardware

• Custom development

• Add more resources or change processes

• Change business processes

• Partner with other organizations or outsource work


21

Elements:

• Alternative generation

• Assumptions and constraints

• Ranking and selection of approaches


22

• Techniques

• Benchmarking

• Brainstorming

• Decision analysis

• Estimation

• SWOT analysis

• Feasibility analysis


23

• Stakeholders

• Customer, Domain SME, End user, Supplier


• Sponsor

• Output

• Solution Approach


24

5.4 Define Solution Scope

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• Which new capability a project to deliver

• To describe the boundaries or scope of the solution,

and what is not included,

• Solution scope will change throughout project based

on changes in the business environment or as the project

scope is changed to meet budget, time, quality, etc.

• Solution Scope includes:

• Scope of analysis, provides context

• Capabilities supported by solution components

• Capabilities to be supported by each release

• Enabling capabilities that are required


26

Elements:

• Solution scope definition

• Implementation approach

• Dependencies


27

• Techniques

• Functional decomposition

• Interface analysis

• Scope modeling

• User stories

• Problem or vision statement


28

• Stakeholders

• Domain SME


• Project manager

• Sponsor

• Output

• Solution scope


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5.5 Define Business Case

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• Determine whether can justify investment

• Justification, framework

• Value vs. cost

• Quantitative and qualitative benefits

• Estimate of time and cost to break even

• Profit expectations

• Follow on opportunities

• Constraints and estimated budget


31

Elements:

• Benefits

• Costs

• Risk assessment

• Result measures


32

• Techniques

• Decision analysis

• Estimation

• Metrics and key performance indicators

• Risk analysis

• SWOT analysis

• Vendor Assessment


33

• Stakeholders

• Sponsor

• Domain SME


• Project manager

• Output

• Business case


34

Pop Quiz


35


1. What is the best definition for the Enterprise Analysis Knowledge

Area:

a. Enterprise Analysis consists of activities for defining

business needs, recommending a solution to meet those needs,

and deciding on the solution.

b. Enterprise Analysis consists of activities for defining


and substantiating the cost of the solution.

c. Enterprise Analysis spans the analysis work done after the

executive team of the organization develops strategic plans and

goals, and ends after projects have been initiated.

d. Enterprise Analysis occurs after an organization has

identified business opportunities and the Business Architecture

framework has been determined for new business and technical

system solutions.

36


2. The tasks for the Enterprise Analysis Knowledge Area include all

of the following:

a. Create and maintain the business architecture, determine

project scope, define the requirements risk approach, prepare

the decision package, and track project benefits.

b. Define the business need, conduct feasibility studies,

prepare the decision package, and determine organizational

readiness.

c. Define the business need, determine gap in capabilities to

meet the business need, determine the solution approach,

define the solution scope, and develop the business case.

d. Define the business need, determine gap in capabilities to

meet the business need, determine the solution approach, help

stakeholders understand new business capabilities, and

develop the business case.

37


3. Root cause analysis is a technique used with which

of the following aspects of enterprise analysis:

a. Defining the business goals and objectives.

b. Determining the gap in capabilities an

organization has.

c. During SWOT analysis for determining

weaknesses and threats.

d. Determining the business need.

38


4. Studying an existing enterprise architecture and

doing document analysis will help the most with which

aspect of enterprise analysis:

a. Define business needs, particularly understanding

business goals and objectives.

b. Define business needs, particularly understanding a

business problem or opportunity.

c. Assess capability gaps, particularly understanding

the current capabilities of the enterprise.

d. Assess capability gaps, particularly assessing

capability requirements.

39


5. For which of the following tasks or elements would it

be most appropriate to generate alternatives during

enterprise analysis:

a. Assess new capability requirements.

b. Determine solution approach.

c. Determine implementation approach.

d. Define solution scope.

40


6. Comparing an organization's products, processes,

performance, or other measures against similar

organizations.

a. Estimating Techniques

b. Benchmarking

c. Scope Modeling

d. Functional Decomposition

41


7. Clarifies the business need, identifies stakeholders,

and projects the potential benefits that a proposed

solution will have.

a. Root Cause Analysis

b. Benchmarking

c. Feasibility Analysis

d. Problem or Vision Statement

42


8. Compares the desired state of an organization

against its current state, to determine changes

needed.

a. Feasibility Analysis

b. Gap Analysis

c. SWOT Analysis


43


9. What is the solution scope comprised of?

a. time and schedule

b. strengths and weaknesses

c. features and functions

d. determines the scope of the software application

44


10. What is the purpose of the implementation

approach?

a. defines how the business will accept the

solution

b. how the solution approach will deliver the

solution scope

c. is not applicable to business analysis


45

Answers


46


1. What is the best definition for the Enterprise Analysis Knowledge

Area:

a. Enterprise Analysis consists of activities for defining


and deciding on the solution.

b. Enterprise Analysis consists of activities for defining


and substantiating the cost of the solution. (BABOK Chapter 5

Overview.)

c. Enterprise Analysis spans the analysis work done after the

executive team of the organization develops strategic plans and

goals, and ends after projects have been initiated.

d. Enterprise Analysis occurs after an organization has

identified business opportunities and the Business Architecture

framework has been determined for new business and technical

system solutions.

47


2. The tasks for the Enterprise Analysis Knowledge Area include all

of the following:

a. Create and maintain the business architecture, determine

project scope, define the requirements risk approach, prepare

the decision package, and track project benefits.

b. Define the business need, conduct feasibility studies,

prepare the decision package, and determine organizational

readiness.

c. Define the business need, determine gap in capabilities to

meet the business need, determine the solution approach,

define the solution scope, and develop the business case.

(BABOK Chapter 5 Overview.)

d. Define the business need, determine gap in capabilities to

meet the business need, determine the solution approach, help

stakeholders understand new business capabilities, and

develop the business case.

48






organization has.



d. Determining the business need. (BABOK 5.1.5.)

49






organization has.



d. Determining the business need.

50


4. Studying an existing enterprise architecture and

doing document analysis will help the most with which

aspect of enterprise analysis:

a. Define business needs, particularly understanding

business goals and objectives.

b. Define business needs, particularly understanding a

business problem or opportunity.

c. Assess capability gaps, particularly understanding

the current capabilities of the enterprise. (BABOK 5.2.4

and 5.2.5)

d. Assess capability gaps, particularly assessing

capability requirements.

51


5. For which of the following tasks or elements would it

be most appropriate to generate alternatives

during enterprise analysis:

a. Assess new capability requirements.

b. Determine solution approach.

c. Determine implementation approach.

d. Define solution scope. (BABOK 5.3.4)

52


6. Comparing an organization's products, processes,

performance, or other measures against similar

organizations.

a. Estimating Techniques

b. Benchmarking (BABOK 5.1.5)

c. Scope Modeling

d. Functional Decomposition

53


7. Clarifies the business need, identifies stakeholders,

and projects the potential benefits that a proposed

solution will have.

a. Root Cause Analysis

b. Benchmarking

c. Feasibility Analysis

d. Problem or Vision Statement (BABOK 5.4.5)

54


8. Compares the desired state of an organization

against its current state, to determine changes

needed.

a. Feasibility Analysis

b. Gap Analysis

c. SWOT Analysis


55


9. What is the solution scope comprised of?

a. time and schedule

b. strengths and weaknesses

c. features and functions (BABOK 5.4)


56


10. What is the purpose of the implementation

approach?

a. defines how the business will accept the

solution

b. how the solution approach will deliver the

solution scope (BABOK 5.4.4.2)

c. is not applicable to business analysis


57

Resources

• A Guide to the Business Analysis Body of

Knowledge® (BABOK® Guide) Version 2.0

• http://www.flashcardexchange.com/cards/babo

k-chapter-5-enterprise-analysis-2230091

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Q & A


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Next Study Group Session

Next Session – Wednesday February 24, 2016 Chapter 6 – Requirement Analysis

Chapter 7 – Solution Assessment & Validation

Hossam Saleh, CBAP

There will be a survey at the end of the session to determine what

techniques to present in March

Location – same time/same place

Please register!

Homework – Prepare five question from the chapters and submit

in advance to [email protected]

mailto:[email protected]

VANCOUVER Chapter Study Group BABOK Chapter 5 … · BABOK Chapter 5 – Enterprise Analysis...

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