TotalVoice Unified Communications System

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Let Us Worry About Your Technology, While You Focus On Your Business! 8813 NW 23 Street │Miami, FL 33172│T: 305.477.9515│www.bcainc.com A Better Way to Communicate, A Unified Communication System

description

What is TOTAVoice Unified Communications Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that unify typical business processes with both user-interface and user-experience across multiple devices and media-types. TOTALVoice™ is a complete care service package offered to support, monitor, update, and maintain your Digium® Switchvox Phone System. With TOTALVoice™ from BCA you get the peace of mind of knowing your Phone System is taken care of for an affordable monthly price.

Transcript of TotalVoice Unified Communications System

Page 1: TotalVoice Unified Communications System

Let Us Worry About Your Technology, While You Focus On Your Business! 8813 NW 23 Street │Miami, FL 33172│T: 305.477.9515│www.bcainc.com

A Better Way to Communicate, A Unified Communication System

Page 2: TotalVoice Unified Communications System

Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that unify typical business processes with both user-interface and user-experience across multiple devices and media-types.

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

What is Unified Communications

Page 3: TotalVoice Unified Communications System

Easy to use system

Many products in one

Seamless integration throughout the company

Enables implementation with mobile devices

Programmable call routing

Provides reporting functionality for call efficiency

Supports up to 400 users

Better customer service

Communications Reliability

Increased Revenue

Why should SMBs switch to a United Communications (UC) System?

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

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How does a United Communications (UC) System save your SMB money?

Reduces costly upgrades by supporting existing networks

Unlimited support for x-number of users

Supports video conferencing and/or teleconferencing

Saves money on long distance calling

Non multiple vendors

One monthly fee for all your telephony needs: teleconferencing, video conferencing, fax, unified messaging, VoIP & traditional calls.

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

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Digium is the creator, primary developer and sponsor

of Asterisk®, the world’s most widely used open source communications software.

Digium’s product lines include Asterisk custom communications, Switchvox® Unified Communications, and a family of HD IP phones that deliver enterprise-class features at a price businesses can afford.

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Who is Digium®?

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8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Digium Phones Designed Exclusively for Switchvox®

D40 Entry-level: with 2 line keys and 4 feature keys D50 Mid-level: with 4 line keys, 6 feature keys, 10 rapid dial / busy lamp field keys and paper rapid dial panel.

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8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

D70 Executive -level:

with 6 line keys

10 feature keys

10 -100 contacts

rapid dial / busy

lamp field keys

LCA Rapid Dial Panel

Digium Phones Designed Exclusively for Switchvox®

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8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Why is Switchvox the Best Choice for your Next UC System?

Switchvox is the award-winning, UC solution built on the power of Asterisk

with thousands of installations worldwide.

Saves you Money

Easy to Manage

Many Products in One

Grows with you

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8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Enterprise-Class Features Offered by Switchvox

Unified Messaging Fax

Reporting and Call Logging Developer Friendly

Conferencing

Interactive Voice Microsoft Integration Response

Video Calling Mobility

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8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Switchvox® Switchboard Provides Real-Time Call Control and More….

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Presence – See who is in the office

Chat - Instant Messaging

Traditional and VoIP Calls

Recording and Monitoring

Real-Time Interaction

Switchvox Apps - Mashups

Call Queues - Automated Call Distribution

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

Switchvox Switchboard Provides Real-Time Call Control and More….

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TOTALVoice™ is a complete care service package offered to support, monitor, update, and maintain your Digium® Switchvox Phone System.

With TOTALVoice™ from BCA you get the peace of mind of knowing your Phone System is taken care of for an affordable monthly price.

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

What is ?

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Purchase equipment from us

You pay one flat monthly fee

Unlimited support for your Digium Switchvox Phone System

System Monitoring, Maintenance & Updates

Emergency loaner equipment

No Hidden Costs

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!

How Works

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Business Computer Associates, Inc. (BCA) is a Registered Reseller and Strategic Partner of Digium. BCA is also a leading IT Manage Care Provider in South Florida. The BCA team is comprised of top professionals that provide the best services in their areas of expertise:

Certified IT Network Engineers

Dedicated IT Account Managers

Who is BCA?

8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com Let Us Worry About Your Technology, While You Focus On Your Business!