The process and value of compliance with Uptimes standards - David Sandars, Uptime Institute
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Transcript of The process and value of compliance with Uptimes standards - David Sandars, Uptime Institute
David Sandars
Sales Director – EMEA
2© 2013 Uptime Institute, LLC
Uptime Institute
• Unbiased and vendor neutral
• Global thought leadership for the data center industry
• Founded 1993
• Standards and Training> Created the global data center Tier standard
> Certification of Designs, Facilities, Operations
> Training of data center engineers and operators
• Uptime Institute Network> North America, EMEA, APAC and LATAM
• Other Services> Data centre design and operations training
> Symposium• Annual industry event
> Management & Operations Stamp of Approval
> Facilities Management Program Development
3© 2013 Uptime Institute, LLC
Uptime Institute Tier Certification Standards
4© 2013 Uptime Institute, LLC
Why does Tier Certification matter ?
• Quality and reliability of the data center
> Independent third party review by Uptime Institute
> Globally understood standard (Tier I, II, III and IV)
• Positioning and differentiation
> An Uptime Institute certified data center has an expected level of
resilience corresponding to business requirements
> Service Level Agreements can be quantified
• Essential to certify not just the design but also the constructed
facility
> Proof that the data center really meets the Tier standard
> Only certifying the design does not guarantee a resilient data center
> Certification is only valid if performed by the Uptime Institute
5© 2013 Uptime Institute, LLC
Tier Criteria Summary
• Tier I: Basic Capacity> Computer room, UPS, engine generator, computer cooling
> Single distribution path and ‘N’ capacity
> Susceptible to all maintenance- and fault-related shutdowns
• Tier II: Redundant Capacity> Single distribution path and N + R components
> Shutdown WILL be required for maintenance on redundant components
> Susceptible to shutdowns for maintenance on distribution paths
> Susceptible to fault
6© 2013 Uptime Institute, LLC
Tier Criteria Summary
• Tier III: Concurrently Maintainable
> Maintenance or replacement of each and every
distribution and capacity component
> No shutdown for planned equipment work or replacement
> Can be susceptible to fault
• Tier IV: Fault Tolerant
> Multiple, active, Compartmentalized capacity components
and distribution paths autonomously
> 'N' after any failure
> No shutdown for planned equipment work or replacement
> No shutdown for single fault
7© 2013 Uptime Institute, LLC
Tier Certification Objectives
Good design: Remove errors and inconsistencies
+
Good construction: Discipline to build what you design
=
Ease of operation: The 20 year + project
8© 2013 Uptime Institute, LLC
Tier Certification Process – Step 1
• Tier Certification of Design Documents (TCDD)
> Review of 100% design document package in Uptime
Institute offices
> Deliverable of Tier deficiencies and Operational
Sustainability enhancements
> Conference call with owner and design
team to discuss report
> Compliance review of revised
drawings
> Award letter and foil
9© 2013 Uptime Institute, LLC
Tier Certification Process – Step 2
• Tier Certification of Constructed Facility (TCCF)
> On-site visit by team of consultants
> Identify discrepancies between design
drawings and installed equipment
> Observe tests and demonstrations to
prove Tier compliance
> Deliverable of Tier deficiencies and
Operational Sustainability enhancements
> Conference call with owner team
> Award letter, foil, and plaque
10© 2013 Uptime Institute, LLC
Tier Certification Process – Step 3
• Tier Certification of Operational Sustainability
(TCOS)
> Site visit to review the facilities management
> Evaluate presence and effectiveness of staffing, training,
maintenance program, processes, and procedures
> Scorecard and Gold, Silver, Bronze rating
> Certification becomes
suffix to Tier
• Tier III Gold
11© 2013 Uptime Institute, LLC
Tier Certifications Worldwide
12© 2013 Uptime Institute, LLC
Global Tier Certifications
Tier II 26
Tier III 294
Tier IV 67
Total 387
Tier II 6
Tier III 117
Tier IV 19
Total 142
Certifications Underway Worldwide – 207
Tier III Gold 7
Tier IV Gold 5
Total 12
13© 2013 Uptime Institute, LLC
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Global Tier Training & Development
14© 2013 Uptime Institute Professional Services, LLC
Thank you!
David Sandars
Sales Director EMEA
+44 (0) 7787 249 465
15© 2013 Uptime Institute, LLC
Unbiased and vendor neutral thought leadership,
research, and publications
http://uptimeinstitute.com
