Uptime Tier IV

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© 2011 Uptime Institute Professional Services, LLC

Mission CriticalTier Certification Webinar

6 April 2011

By

Julian Kudritzki

Archivewww.missioncriticalmagazine.com

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5© 2011 Uptime Institute Professional Services, LLC

Uptime Institute

• Data center industry thought leader, collaborator, Certification body> Content and Standards

• Tier Classification System

• Operational Sustainability

• Annual Symposium> 2011: The Disrupted Data Center Cloud, Cost, Capacity, Carbon

• Network> North America

> Europe, Middle, East, & Africa (EMEA)

> Brazil

> Asia Pacific

• Uptime Institute Professional Services



Tier Classification System Overview


• Internationally recognized de facto standard> Downloaded in over 110 countries

> Tier Certifications in almost 40 countries

• Only data center benchmarking system developed by and for data center owners

• Rate a single site, compare two sites, or evaluate a portfolio

• Encourages innovative engineering solutions

• Allows for client equipment preferences

• Performance-based fundamental concepts> Not a checklist, design menu, or cookbook

Why Uptime Institute Tiers?

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Tiers Pertain to Design Topology

• Configuration of the site infrastructure equipment

> Maintenance opportunities

> Fault response

• Driven by owner’s tolerance for an outage

> Planned or unplanned downtime

• Do not address operation or location of the facility


Tier Classification System

• Tier I: Basic Capacity> Computer room, UPS, engine generator, computer cooling

> Single distribution path and ‘N’ capacity

> Susceptible to all maintenance- and fault-related shutdowns

• Tier II: Redundant Capacity > Single distribution path and N + R components

> Shutdown MAY be required for maintenance on redundant components

> Susceptible to shutdowns for maintenance on distribution paths

> Susceptible to fault


Tier Classification System

• Tier III: Concurrent Maintenance

> Maintenance or replacement of each and every

distribution and capacity components

> No shut down for planned equipment work or replacement

> Susceptible to fault

• Tier IV: Fault Tolerance

> Multiple, active, Compartmentalized capacity components

and distribution paths autonomously

> 'N' after any failure

> No shut down for planned equipment work or replacement

> No shut down for single fault


Tier Myths

• Myth: Multiple utility feeds are required by Tiers

> Configuration of the public utility does not affect Tier

• Myth: A Tier rating is aggregate (Tier II.5, Tier II+)

> Tier is tied to the lowest rated subsystem

> Partial Tiers are undefined and misleading

• Myth: Uptime Institute Tiers = TIA

> There is no affiliation between the TIA & Uptime Institute

> Some locales can never meet all TIA criteria


Tier Myths

• Myth: Tiers requires a raised floor

> Tier Certifications awarded to slab and raised-floor

computer rooms

> Height of the raised floor is driven by capacity

• Myth: Tiers addresses location and operations

> Tiers focuses on the design and its implementation

> Location and operations is the focus of second Uptime

Institute Standard


Beyond Tier:

Operational Sustainability

• Operational Sustainability is the management of the

physical infrastructure to ensure long-term

performance

> Staffing

> Training

> Processes and Procedures

> Place

• Download Tier Standard: Operational Sustainability

at http://uptimeinstitute.com/resources

http://uptimeinstitute.com/resources



Tier Certification Benefits & Process


Characteristics of Tier Certification

• Internationally recognized benchmarking system

• Differentiate from self certifications

> Letters, foil, plaque, and Web site listing

• Uptime Institute is the exclusive Tier Certification

body worldwide

> Eliminates compromise of a service provider rating its own

work

> Tier Certifications in almost 40 countries


Characteristics of Tier Certification

• Thorough, rigorous process

> Each and every critical infrastructure system is checked

> No shortcuts to high availability

> No excuses for surprises

• Senior Consultant expertise

> Multi-disciplined to ensure consistent solution

> Performs document review

> Leads on-site visit


Benefits of Tier Certification

• Insurance for data center facilities investment> Protects against ‘loss’ of weakness in infrastructure

> Ensures consistent solution

• Enterprise—Recognizes organizational accomplishment> Demonstrate to upper management that performance

capability is there

• Managed Service Provider—Awards industry achievement> Competitive differentiation

> Reduces or eliminates need for due diligence


Attributes of Tier Certification Client

• Project in development

> New build or upgrade/renovation

• Infrastructure is changeable

> Findings actionable by design team as solution develops

from concept → detailed → final

• Constraints to apply to operational site

> Pass/fail nature of Tier Certification does not address

feasibility and prudence

> Changes expensive, intrusive, or requiring downtime

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Tier Certifications Worldwide


Tier Certification Industries


Tier Certification Projects

• Argentina

• Australia

• Austria

• Brazil

• Canada

• China

• Czech Republic

• Costa Rica

• Ecuador

• France

• Hong Kong

• India

• Italy

• Jamaica

• Japan

• Luxembourg

• Malaysia

• Malta

• Mauritius

• Mexico

• Netherlands

• New Zealand

• Qatar

• Romania

• Russia

• Saudi Arabia

• South Africa

• South Korea

• Spain

• Turkey

• United Arab Emirates

• United Kingdom

• Venezuela


Tier Certification Process

• Design Certification

> In-office, Principal-level review of 100% design document

package

> Deliverable of Tier deficiencies and Operational

Sustainability enhancements

> Conference call with owner and design

team to discuss report

> Compliance review of revised drawings

> Award letter and foil


Tier Certification Process

• Facility Certification

> On-site review by team of consultants

> Identify discrepancies between design

drawings and installed equipment

> Observe demonstrations of the site’s

functionality

> Deliverable of Tier deficiencies and

Operational Sustainability enhancements

> Conference call with owner team

> Award letter, foil, and plaque

Julian Kudritzki

Vice President

+1.206.273.7993

[email protected]

Questions & Answers

Uptime Tier IV

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