Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power...

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Page 1: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

©TNS

Harnessing Social Media,IoT and Mobile for Marketingto the Consumer of One

Programmatic planningbefore buying

Page 2: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

©TNS

Programmatic: Multi-dimensional concept

Strategic planning Implementation Succeed fast Buying

Nanosegments

ProjectionTesting multiple executions

Technologyto automate

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Page 3: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

Harnessing social media to derive the nano-segments

Page 4: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

©TNS

Stimulation segment Nano-segments to target

Personalisation strategy for Programmatic Planning

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Personalised content streaming to nano-segments informs programmatic strategyData from a TNS self-funded case study in QSR category

19%

Surprised with happy b’day song and cake @nandos. Singing happy b’day like mental in nandos.

Celebrating the arrival of new MF member – Rob – with a great traditional welcome meal @gbkburgers – amazing service today. Warm and fun-filled.

12%

Page 5: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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New opportunities

Uncover broader partnership/ sponsorship opportunities

Personalisation beyond streaming and programmatic planning

Promotion

SALE

Events Noveltyfactor

NEW

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Continuity: Detect and respond in real-time

Brand X resonance with segment

Personalisation beyond streaming and programmatic planning (continued)

June July August September

25 26 34 19

Page 7: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Programmatic planningReality?

Marketing to the consumer of one

Programmatic: Beyond messaging

Identification of nano-segments

AI algorithms

Reality today

Accuracy of projection

Privacy regulations

Challenge?

Page 8: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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ChallengeNot in programmatic planning but in implementation

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Strategic planning Implementation Succeed fast Buying

Nanosegments

ProjectionAccuracy?

Testing multiple executions

Technologyto automate

Page 9: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

Programmatic planningNot limited to Social Media aloneUsing Mobile data to develop personalised strategies

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Page 10: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Drive clickability for category adsIdentifying micro-moments that matter

Source: Kantar Mobile behavioural panel. 12,000+ respondents over 14-month data

3%

Shoe ad clickability

10

60%

Shoe ad clickability

Today Tomorrow Outcome

DeviceWho

Interest areas

Day,time

Situation Location

Define micro-moments

Page 11: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

Using IoT to develop personalised strategies

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Page 12: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

©TNS

IoT: Multi-dimensional – focusing on present opportunities

New marketing applications

Existing applications (better delivery)

TomorrowToday

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Page 13: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Energy data: Lifestyle insights - personalised behavioural change opportunities

Similar households

Energy consumed by washing machine 24% 3% 3%

Washing mode % % %

ResultsPersonalised messaging

to drive behavioural change

Economy

Cotton100 40

6040

60

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Predict path to purchase Activate path to purchase

RFID-enabled shopper trolleysPersonalising promotion messaging at point of purchase

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Page 15: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Wi-Fi-enabled appliances: Personalised category growth and churn management at point of consumption

Point of Sale to Point of

Consumption

Niche moments at breakfast

Repertoire share

Repertoire breadth

Churn management

Product portfolio

Page 16: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Wearables help identify and monitor behaviouralchange opportunities

Identify

Educate Facilitate

Transform:Personalisedprogrammes

Page 17: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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Advertising InnovationEarly-warning

systemPartnerships

Behaviouralchange

Promotionat PoS

PoS to PoCBetter, faster,

cheaper

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What do these imply for us today?The new normal

Enablers: AI algorithms,Neural Networks

Personalisation across digital touchpoints –reality

Strategic planning driving buying

Programmatic ROI

Beyond advertising and media

Benefits of personalisation for programmatic

Page 18: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

Marketing evolution or revolution?

Page 19: Sunando Das, TNS @ ad:tech - Programmatic Planning Before Programmatic Buying: Harnessing The Power Of Social Media, Internet Of Things And Mobile For Marketing To The Customer Of

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TNS UK, 6 More London Place, London, SE1 2QY | +44 207 656 5000 | www.tnsglobal.com/uk

Sunando Das

[email protected]