St Joseph’s School Stanthorpe · By implementing procedures outlined in this plan, it is expected...
Transcript of St Joseph’s School Stanthorpe · By implementing procedures outlined in this plan, it is expected...
St Joseph’s School Stanthorpe
SCHOOL
INFORMATION,
COMMUNICATIONS &
TECHNOLOGY PLAN
Version 1.0 Date Created 19 Feb 2010
St Josephs School, Stanthorpe 21 01/03/2010
Table of Contents
RATIONALE ................................................................................................................................. 1
OVERVIEW .................................................................................................................................. 1
VISION ........................................................................................................................................... 1
PROFESSIONAL DEVELOPMENT PLAN .............................................................................. 2
CURRICULUM ............................................................................................................................. 3
PRIMARY SCHOOL ................................................................................................................ 5
GOALS AND EXPECTATIONS ................................................................................................. 8
CURRENT INFRASTRUCTURE ............................................................................................... 8
Existing Infrastructure Summary (for a more detailed breakdown see Appendix A.2) ........... 8
PROPOSED FUTURE PLAN OBJECTIVES ............................................................................ 9
SWOT ANALYSIS ........................................................................................................................ 9
FACTORS CAUSING INFORMATION TECHNOLOGY PROJECT PROBLEMS ......... 10
PROPOSED CHANGES ............................................................................................................. 11
REDUNDANCY CONSIDERATIONS ..................................................................................... 11
BUGDET BREAKDOWN .......................................................................................................... 12
IMPLEMENTATION TIMES ................................................................................................... 12
RISK IDENTIFICATION .......................................................................................................... 12
ASSUMPTIONS .......................................................................................................................... 13
RECOMMENDATIONS & CONCLUSION ............................................................................ 13
MAINTENANCE ........................................................................................................................ 15
POLICIES/PROCEDURES ....................................................................................................... 19
ICT BUDGET .............................................................................................................................. 20
i Bransford, J.D., Brown, A.L., Cocking, R.R., (1999), How People Learn: Brain, Mind, Experience and School, National Academy Press, Washington DC
St Josephs School, Stanthorpe 1 01/03/2010
RATIONALE
St Joseph’s School has a responsibility to provide students and staff with the technology and
curriculum necessary to face the ICT needs of the present and future workplace. St Joseph’s
School's computing network was set up to provide the students of St Joseph’s School with an
exposure to the benefits of modern computing resources both locally and on a global level via
the World Wide Web. The installation also provides students with the opportunity to equip
themselves with the skills required to move with ever increasing technological developments in
the new millennium. Teachers in St Joseph’s School are provided with access to computing and
Internet facilities and services to support their roles in teaching, learning, research and
administration. Access to these services and facilities is intended to facilitate increases in
learning opportunities for staff within the framework of the purpose and mission of Catholic
Education.
St Joseph’s School's computing resources have been established for educational purposes and not
for commercial or recreational activity. It is the school’s responsibility to work with parents in
teaching the ethical and responsible use of technology. The school also needs to guide students,
as all information on the Internet is factual and students will need to evaluate the resources in
terms of reliability, accuracy, cost-effectiveness and objectivity.
OVERVIEW
St Joseph’s, Stanthorpe ICT Development Plan has been developed to ensure that the school’s
resources are used to best effect in the planning, purchasing and maintenance of ICT resources.
The purpose of this document is to provide direction for future planning when introducing new
technology to the schools’ network. By following the guidelines set out in this document,
technologies can be introduced at appropriate stages with minimum disruption to the functioning
of the school.
This ICT Development Plan will have a scope of 3 years and will include curriculum
development, a software plan, infrastructure and hardware planning, maintenance
recommendations and will also include ICT policies and procedures. The budget report will
outline the estimated cost to implement the proposals addressed in this document.
VISION
As a 21st Century Catholic learning community St Joseph’ s Stanthorpe recognizes and embraces the importance of new technologies in providing modern learning
St Josephs School, Stanthorpe 2 01/03/2010
experiences which are Christ-centred, use appropriate digital technologies and are authentic and relevant to our students.
We believe that new technologies will enhance and extend our students’ learning across the whole curriculum and will allow staff to develop professionally by enhancing their teaching and administrative skills. We also believe that it is essential that all students develop the confidence and ability to
use these technologies as tools for their learning and communication so that they are
prepared for the challenges of a rapidly changing world.
PROFESSIONAL DEVELOPMENT PLAN
St Joseph’s School is committed to the greatest possible use of technology in the teaching and
learning processes. As such, it is important that the school look toward the Professional
Development of teachers so that they are able to acquire the skills necessary to use it effectively
in their teaching and planning. It is also important that they understand how students employ
technology in their learning.
Expectations
The management and operation of the school is increasingly done through the use of technology,
and there is an expectation that staff take this on. Methods of communication, reporting and
logistical exercises are expected to be done through the use of computers. The slow but steady
push toward this is putting teachers into the mindset of using technology for many of the things
previously done using other means. Staff are always encouraged to seek help from other willing
staff members. This has and continues to be done effectively. Sessions are held for staff who
need to be inserviced about specific tasks (ie reporting procedures, E-mail, Daily Notices,
intranet information, etc.)
ICT Technician
St Joseph’s School has a part time ICT technician (school officer). She manages the network
system across the school on both campuses. She recommends about budget items and
purchasing, and organizes for hardware acquisition. She liaises with the teacher librarian
regarding technology. Our technician also conducts inservice sessions with staff on the use of E-
mail, internet functions and other needs. She also advises teachers on software availability for
use in curriculum delivery and planning.
St Josephs School, Stanthorpe 3 01/03/2010
ICT Coordinators
St Joseph’s School has two ICT Coordinators, one for each campus. These coordinators handle
immediate difficulties teachers have, and refer other matters to the ICT Technician. The
coordinators conduct inservice sessions with staff when needed.
Curriculum Coordinators
The Curriculum Coordinators are PAR positions across both campuses. This role is to support
staff in the development of both curriculum and pedagogical practice. There is a particular focus
on the use of new technologies across all years.
Training Sessions
Training sessions are conducted for by the ICT Technician and ICT Coordinators. Some of these
are pre-planned, while some occur as a result of current needs. The Stanthorpe Learning Centre
provides many different courses about computer technology and the use of specific programs.
Staff members are encouraged to take part in these. Each year, staff set goals which are
discussed with the Principal.
CURRICULUM
21st Century learners need the following skill sets, experiences, dispositions;
• Problem solving and decision making
• Creative and critical thinking
• Collaboration, communication, and negotiation
• Intellectual curiosity and the ability to find, select, structure, and evaluate information
• An independent self-starter who is responsible, persevering, self-regulating, reflective,
self-evaluating, and self-correcting
• A lifelong learner who is flexible and able to adapt to change (Cisco, 2008, p. 10)
St Joseph’s is committed to providing an engaging learning environment for all students. To
achieve this we believe that learning must be based on a set of goals for all learners;
• Acquisition of a set of skills needed to succeed in a modern globalised world
• Receive tailored instruction that enables them to reach their full potential
• Connect to their communities in person and digitally, and interact with people from
different cultures
• Continue learning throughout their lives
To achieve these goals it is necessary to;
• Develop contemporary skills that complement a core curriculum
St Josephs School, Stanthorpe 4 01/03/2010
• Develop a contemporary pedagogy that will teach these skills effectively alongside basic
literacy and numeracy skills
• To harness technology in an effective way to enable both the pedagogy and skill
development
• To reform our system so that the focus is on high performance and the educational
outcomes for our students
Contemporary Pedagogy
The contemporary view of learning is that people construct knowledge and understandings based
on what they already know and believe.i In practice this means that teachers must know their
students well and build on existing knowledge and abilities to deliver a greater range of teaching
styles. As teachers add to their repertoire of teaching techniques, they are better positioned to
adopt different strategies to ensure that each student’s personal learning needs can be met. The
key elements of this pedagogy are;
• The learner at the centre: This approach caters to multiple learning styles and adapts
education to reflect the learning needs of each individual.
• The teacher draws from a repertoire of strategies and skills: This pedagogy nurtures
creative and collaborative skills as well as the basic numeracy and literacy skills.
• Interdisciplinary and activity based work: Interdisciplinary and activity based work is
conducive to working in teams and provides an example of the link between 21st Century
skills and the pedagogy used to impart them.
• Authenticity: Delivering learning that is authentic is another way to engage students by
appealing to their existing interests and needs.
SOFTWARE
DEVELOPMENT
St Josephs School, Stanthorpe 5 01/03/2010
AUDIT OF CURRENT SOFTWARE & LICENSING
PRODUCT DESCRIPTION QUANTITY
Windows Server Standard 2003 4
Windows Server Device CAL 2003 300
Exchange Server 2003 License 1
Exchange User CAL 2003 280
Microsoft Volume Licensing 140
Microsoft Frontpage 2003 20
MYOB v14 Site License
Avid Film&TV Software 1
Pinnacle 1
Desktop Pro Site License
Solid Edge Site License
AutoCAD 5
On Guard (Man. Arts) Site License
Oz Tutor (Man. Arts) Site License
Ghost Licensing 75
SAS Site License
LibCode Site License
Surf Control 75
e-Trust InoculateIT Anti-Virus 75
PRIMARY SCHOOL
Computer Classroom Site License
Maths Made Easy Site License
Frippletown Site License
Thinking Thinks Site License
St Josephs School, Stanthorpe 6 01/03/2010
Applications for XP Image Installed
Windows XP Professional Service Pack 3 � YES � NO
Windows XP Updates � YES � NO
CA Inoculate (Virus software) � YES � NO
Filezip � YES � NO
Adobe Acrobat Reader 9 � YES � NO
Shockwave � YES � NO
Flash � YES � NO
Quicktime � YES � NO
MS Office 2007 SP2 � YES � NO
DotNet � YES � NO
Paint.Net � YES � NO
Google Earth � YES � NO
Google Sketch Up � YES � NO
Celestia � YES � NO
Stellarium � YES � NO
Wwtequinox � YES � NO
PDF Creator � YES � NO
Photo Story � YES � NO
Producer � YES � NO
Movie Maker � YES � NO
Pinnacle Studio 11 (FTV computers only) � YES � NO
Windows Encoder � YES � NO
Windows Media Player � YES � NO
MYOB � YES � NO
WiZdom1 � YES � NO
WiZdom2 � YES � NO
Maths A B C CDs (Total of 6) � YES � NO
Autodesk (CAD, Revit, Inventor) � YES � NO
Typing Tournament � YES � NO
Word Rocks � YES � NO
COMMENTS APPLICATIONS NOT LISTED
ADD TO DOMAIN & SYSPREP BEFORE IMAGING
St Josephs School, Stanthorpe 7 01/03/2010
SOFTWARE REGISTER
St Joseph’s School, Stanthorpe does not breech licensing agreements by installing illegally
purchased programs. Operating systems are purchased as OEMs with hardware. The school has
taken advantage of programs such as Web Quests, Learning Objects, Photostory, MovieMaker
and Producer to enhance learning.
Currently software is tracked partly by Data3, CEO and the library system Libcode.
It would be ideal to have all software registered in the Libcode system and St Joseph’s,
Stanthorpe is working towards a better tracking system.
WHAT IS NEEDED
Email for students (Filtering system is too expensive for school budget)
Email for students is only hampered at St Joseph’s because of the high cost of email filtering.
$3000 for one year is beyond the budget of the school and because of this email for students at St
Joseph’s may never be realised.
HARDWARE
DEVELOPMENT
St Josephs School, Stanthorpe 8 01/03/2010
Goals and Expectations
By implementing procedures outlined in this plan, it is expected that St Joseph’s School,
Stanthorpe can move with changing technology and ensure the continued growth of the
Information Technology network. Users can expect to be using up-to-date hardware and software
at network speeds that will be competitive with similar organisations. Following the suggestions
outlined in this report St Joseph’s School, Stanthorpe can achieve goals associated with
providing education excellence. This report is produced to help implement technology over a
planned duration to minimise costly patches in the event of a network disaster. By spreading the
financial costs over 3 years the school can plan for expenditure, hence easing the burden of
finding funds in the event of a crisis.
Current Infrastructure
The current infrastructure of the St Joseph’s network consists of 115 workstations with a
Windows Server 2003 back end. There is currently a Ruckus Wireless system in place with 25
laptops connecting. As St Joseph’s moves towards a one to one laptop program over the next
three years the front end of the network will have a dramatically changed appearance.
Existing Infrastructure Summary (for a more detailed breakdown see Appendix A.2)
Hardware Description Operating system Tasks
4 x Server Windows Server 2003 DC, Exchange, SurfControl, Ghost
1 x Router (Gateway) Busibox Firewall/Internet filtering
115 x Workstation Win2000, Win98 Front end, user interface
25 x Laptops Windows XP Wireless
Cabling infrastructure Fibre Optics, and Cat 5/6 Speed 100/1000MBs
Switch Infrastructure DLink Gigabit Speed 100/1000MBs
Internet Connection ISP: Halenet ADSL 8MB link to provide internet access
See Appendix 1.5 and 1.6 for existing network cabling diagram.
St Josephs School, Stanthorpe 9 01/03/2010
Proposed Future Plan Objectives
The objectives of this plan are to see St Joseph’s School move to a one-to-one laptop model by
the beginning of 2011. This involves major changes to our current infrastructure as we move
from a static environment to a newer mobile and flexible environment.
ROLES AND RESPONSIBILITIES
Name Role Responsibility
Bob Knight Principal Approve and monitor project. Provide staff and issue memos to all affected by project.
Peter Stewart CEO Review and assist in planning. Monitor project.
Paul Watkins CEO Review and assist in planning.
Angie Ezzy Project Manager Plan and execute project.
David Fleming Assistant Principal (Primary) Assist in planning. Monitor project.
Maria Davies Bursar Funding
SWOT Analysis
Strengths
• Keep up-to-date with industry standards
• Warranty will be current
• Eliminate hardware failure through aging equipment
• Increased security
• Easier network management through group policies
• Standard operating environment
Weakness
• Introduction of new technology
• User rejection
• Teething problems in initial phase
• Cost
• Time constraints
St Josephs School, Stanthorpe 10 01/03/2010
Opportunities
• Increased network speeds
• Deliver up-to-date course curriculum
• Increased potential for introducing laptop program
• Better deliver of curriculum
Threats
External
• Increased chances of external threat through unapplied patches
• Contractors not installing in time
• Loss or damage to mobile technologies
Internal
• Compatibility with current hardware and software
• Security not applied correctly
• Power issues associated with battery life
Factors Causing Information Technology Project Problems
This table lists factors most likely to cause problems by introducing new technology to St
Joseph’s School network. Ranking is in order of importance and most likely to affect the
objectives of this project.
Factor Rank
Lack of resources and funding 1
Incomplete requirements and specifications 2
Changing requirements and specifications 3
Technology incompetence 4
New technology 5
Lack of user input 6
Unrealistic expectations 7
Unclear objectives 8
Unrealistic time frames 9
Lack of executive support 10
St Josephs School, Stanthorpe 11 01/03/2010
Proposed Changes
Stage 1: 2010 Gradually phase out desktop computers by replacing aged equipment with
laptops. This year will see a trial group as the first to receive laptops. Replace
existing operating system XP with Windows 7 after testing phases have been
completed. Server room upgrade: Servers will be moved to a Centre of Network
model improving speed and providing a cleaner greener environment.
Stage 2: 2011 Junior classes will be supplied with laptops. The Ruckus Wireless System will
require upgrades to cope with additional load. Extra access points will be need for a
wide coverage of connection.
Stage 3: 2011 Primary school classes Years 6 and 7 to receive class sets of laptops. Fibre Optic
WAN connection is also expected to be realised by 2012 depending on the availability
of this technology.
Stage 4: Server upgrades will be reviewed in this year and purchases will be based on available
technologies at this time.
Redundancy Considerations
Redundancy means backup solutions and alternatives for unforeseen complications in the event
of a disaster.
A good network infrastructure should always encompass redundancy to quickly recover from a
disaster. This document allows for redundancy with consideration given to cost. Redundancy can
be an expensive part of a network and with St Joseph’s limited budget, cost effective solutions
have been considered by utilising existing equipment where viable.
Current server configuration consist of 2 Domain Controller providing Active Directory backup.
The domain controller has ShadowProtect installed and takes snapshots of this server twice a day
and backups up to and external network storage. Backups are performed daily and are taken
offsite. The main Domain Controller has a RAID 5 configuration with hot swappable drives. The
existing UPS (Uninterruptible Power Supply) will be utilised providing protection to the servers
in the event of a power failure. The current UPS provides 2 hours of battery power to keep the
servers protected and online.
After the introduction of laptops strategies must be put in place to ensure that laptops are running
at maximum performance. Power issues and battery life is a major concern and talks are been
held to overcome this hurdle. With a few suggestions of rechargeable options coming to light.
Space hard drives and laptops will be kept on site reducing the risk of students without access to
a computer.
St Josephs School, Stanthorpe 12 01/03/2010
Bugdet Breakdown
The estimate cost of the 3-year IT Plan is approximately $200,000. Costs are calculated on today’s
prices and it assumed that prices are likely to change during the term of this plan. Due to the ever-
increasing change within Information Technology, prices will vary as better cost effective
solutions are discovered. At each stage, a cost analysis will be produced to determine an accurate
total.
For a detail cost analysis of each stage, refer to Budget Breakdown Appendix 2.2.
Implementation Times
Following are the expected start dates of each stage assuming the approval of this project.
STAGE DESCRIPTION DATE
Stage 1: Laptops for Trial Year, Windows 7, New Server Room 2010
Stage 2: Laptops for Years 8-12, Class sets for Year 6-7 Wireless
Upgrades 2011
Stage 3: Fibre upgrade 2012
Stage 4: Server Upgrade 2012
For implementation stages and durations refer to Ghant Chart Appendix 2.6.
Risk Identification
Risks to be considered when implementing the stages in this project are as follows:
• Introducing new technology and the instability of the new operation system Windows 7 is
identified as a risk. St Joseph’s, Stanthorpe has been fortunate with the stability of the
current network and minimal server disruptions to date. This may not be the case in the
early stages after introducing the new OS as improvements and patches may need
applying as problems arise. Some network disruption should be expected. Moving the
servers to the new server room will also causes disruptions to the network.
• Disruptions to learning. Constant problems with laptops will cause major disruptions to
teaching and will frustrate both staff and students. Battery life of laptops will need to
reviewed constantly to determine if better technologies are available. The main focus
here is in delivering a better environment for learning if that is not happening changes
will need to be address as problems arise.
St Josephs School, Stanthorpe 13 01/03/2010
• User rejection is considered a major risk associated with introducing changes to any
network. Users will need to familiarise themselves with the new functions of the network.
Students are considered adaptable and should not have too many problems with the
transition. Whereas, staff may need additional training to empower them with knowledge,
so they can adapt their individual course curriculum in line with the changes. This will be
particularly important if a decision is made to introduce Windows 7, which is
significantly different to the existing system.
• Contractor reliability is considered a risk factor in introducing the changes. Contractors
have a tendency not turn up when they say they will, hence delaying the expected finish
date. To negate contractor unreliability it is recommended that implementation take place
during the school holidays. Especially, in the case of the server, which should be installed
during the December holidays, allowing more time and minimising this risk.
• Cost and time risk factors will be minimised by thoroughly researching changes and
negotiating prices before implementation. Researching also includes investigating and
meeting with contractors to discuss available options. By taking these precautions, it is
hoped that budget blowouts can be minimised.
Assumptions
The prices that are given in this report are based on today’s prices and it is assumed that prices
will vary at the stage of implementation. Estimate quotes were gathered for the purpose of this
report and new quotes will be submitted at each stage.
Time frames may vary accordingly to available funding and time constraint of the contractors
and funding.
It is assumed that during the 3-year period, technology and costs will vary and consideration has
been allocated for this possibility.
Recommendations & Conclusion
Stage 1—Laptop Procurement/Windows 7 Installation/New Server Room
Provide a mobile solution to classes enhancing teaching and learning. The gradual introduction
of laptops will help address problems preventing major disruption to the entire school. Installing
Windows 7 on computers will help address some problems with the current setup, i.e. hardware
and software driver incompatibility issues which is time consuming to technician time. The new
server room will provide a clean temperature controlled room that will be position at the centre
of the network which is not the case with the current setup.
St Josephs School, Stanthorpe 14 01/03/2010
Stage 2—Laptop Procurement
Providing Years 8 - 12 with laptops should be more seamless as teething problems would have
been addressed in the first rollout of laptops.
Stage 3—Laptop Procurement and Fibre Optic Upgrade
Most problems associated with laptop purchases would have been address by this stage. Fibre
optic WAN connection should be available in this area by 2012 and if is noted that the
technology will increase bandwidth to the school providing better internet connection for
programs i.e. CLC, DLP and SAS.
Stage 4—Server Upgrade
Server renewal will be discussed at this stage as current server will be out of warranty. Decisions
will be based on what technologies at the time better suit the schools needs. Some of these
technologies will include wireless connection performance, security, email and WAN
applications that seem to be increasing in education requiring more bandwidth than is currently
available.
Appendix 1
Existing Network Infrastructure
CONTENTS
Network Infrastructure ......................................................................... 1.1
Back-end Infrastructure........................................................................ 1.2
Secondary Campus Front-end Configuration........................................ 1.3
Primary Campus Front-end Configuration ........................................... 1.4
Existing Backbone Cable (Secondary Campus).................................... 1.5
Existing Backbone Cable Diagram (Primary Campus)......................... 1.6
Internet
ISP: halenet.com.au
BDSL 8MB link
Busibox (Router, Gateway)
IP: 10.30.0.6
Ursys: 1300139713
ceostanthorpe
Dlink DGS 3100 24pt
Switch
L2 -IP: 10.30.0.9
Location: Server
Room Admin Dlink DGS 3100 24pt Switch
L2 -IP: 10.30.0.3
Location: Primary Admin
Dlink 1312T W
ebsmart Switch
L3 -IP: 10.30.0.1 12 Fibre ports
Central Core of Network (CON)
Location: Secondary Library
Dlink DGS 3100 48pt Switch
L2 -IP: 10.30.0.5
Location: Secondary Library
Dlink DGS 3100 48pt Switch
L2 -IP: 10.30.0.4
Location: Primary Library
Dlink DGS 1224T Switch W
ebsmart
L2 -IP: 10.30.0.7
Location: Graphics
Dlink DGS 1224T Switch
Websmart
L2 -IP: 10.30.0.8
Location: Art Room
MAXTOR-1
IP: 10.30.0.60
Location: Secondary
Library
Ethernet 500GB
Drive
MAXTOR-2
IP: 10.30.0.61
Location: Primary Admin
Ethernet 500GB Drive
Dlink DES 1024R Switch
IP: No address
Location: Home Ec (Café)Father
(DC01)
IP: 10.30.0.11
Location:
Server Room
Son
(Exchange
Email)
IP: 10.30.0.12
Location:
Server Room
Holy Spirit
(Web
Filtering)
IP: 10.30.0.14
Location:
Server Room
Ghost
(DC02,
Image Server)
IP: 10.30.0.13
Location:
Server Room
Dlink DGS 1224T
Websmart Switch
L2 -IP: 10.30.0.?
Location: Server
Room Admin
MAXTOR-3
IP: 10.30.0.62
Location: Server Room
Ethernet 500GB Drive
Dlink DGS 3100 28pt Switch
L2 -IP: 10.30.0.16
Location: Science Lab
SERVERSSITE BRAND MODEL RAM HHD IP ADDRESS O/S NIC CD BACKUP NAME
Secondary Admin DC IBM eServer x3400 8 GB 1 TB 10.30.0.11 Win 2003 Broadcom DVD-RW IOMEGA HDD Father
Exchange Server IBM eServer x235 1.25 GB 73 GB 10.30.0.12 Win 2003 Broadcom CD-RW Son
Ghost Server 2nd DC IBM eServer x235 1.25 GB 73 GB 10.30.0.13 Win 2003 Broadcom CD-RW Ghost
SurfControl IBM Lenovo 8810DW1 2 GB 160 GB 10.30.0.14 Win 2003 Intel DVD-RW Holy Spirit
SWITCHESSITE BRAND MODEL EXPANSION IP ADDRESS
FIBRE COPPER FIBRE COPPER DATA PHONE
Sec Library CON D-Link DGS-3612G 12 4 6 0 Yes 64 10.30.0.1
D-Link DGS-3100 4 48 40 Limited 10.30.0.5
Primary Admin D-Link DGS-3100 4 24 2 22 Limited 24 10.30.0.3
Primary Library D-Link DGS-3100 4 48 1 32 Yes 48 10.30.0.4
Server Room D-Link DGS-3100 4 24 1 22 Limited 24 10.30.0.9
D-Link DGS-1224T 0 24 0 2 10.30.0.4
Graphics D-Link DGS-1224T 2 24 1 15 Yes 16 16 10.30.0.7
Art Room D-Link DGS-1224T 2 24 1 5 Yes 16 16 10.30.0.8
Science Lab D-Link DGS-3100 4 24 1 1 Yes 24 10.30.0.16
Home Ec D-Link DGS-1224T 2 24 1 4 Yes 16
WIRELESSSITE BRAND MODEL
Sec Library CON Ruckus ZD1006
ROUTERSITE BRAND MODEL
Secondary Administration Busibox Elvstroem 3.1
CABLING Fibre Optics cable joining campus. Refer to Backbone Cable diagram in Appendix for infrastructure.
ST JOSEPH'S SCHOOL BACK-END INFRASTRUCTURE
IP ADDRESS
10.30.0.6
PATCH PANELUSED PORTSNUMBER OF PORTS
IP ADDRESS
10.30.0.2
Appendix 1.2
SITE NO.s BRAND RAM HHD O/S NIC WARRANTYAdministration 2 Lenovo 1.5 GB 40 GB WINXP REALTEK 2009Staff 3 TPG 512 MB 20 GB WINXP REALTEK ExpiredIT Office 1 Coretech 512 MB 80 GB WINXP Intel Pro/100 VE ExpiredLibrary Desk 2 Lenovo 1 GB 80 GB WINXP REALTEK 2008Principal 1 Toshiba Ltop 512 MB 40 GB WINXP 2007Comp Lab 1 15 HP 1 GB 80 GB WINXP REALTEK 2007Comp Lab 2 20 Coretech 256 MB 80 GB WINXP Intel Pro/100 VE ExpiredFilm & TV Room 5 HP 1GB C: 6GB WINXP Intel Pro/100 ExpiredScience Room 9 3 Coretech 512 MB 80 GB WINXP Intel Pro/100 VE ExpiredGraphic Room 4 Coretech 512 MB 80 GB WINXP Intel Pro/100 VE 2008
4 Lenovo 1.5 GB 80 GB WINXP Broadcom 2008Art Room 2 Coretech 512 MB 80 GB WINXP Intel Pro/100 VE 2007
2 Lenovo 1 GB 80 GB WINXP Broadcom 2008Guidance Office 1 Toshba Laptop 512MB 20 GB WINXP ExpiredMobile Staff 9 Toshiba 2 GB 160 GB WINXP REALTEK 2009
TOTAL WORKSTATIONS 74
PRINTERSSITE NO.s TYPE WARRANTYAdministration 1 Laser Expired
1 Laser/Scanner 2007Staff Room - 10.30.0.25 1 Colour Laser Expired
10.30.0.28 1 PhotocopierPrincipal 1 Laser ExpiredComp Lab 1-10.30.0.21 1 Laser 2009Comp Lab 2-10.30.0.22 1 Laser 2009Art Room - 10.30.0.29 1 Colour LaserLibrary Desk 1 Laser ExpiredGraphics - 10.30.0.26 1 Laser
1 Inkjet A3
SITE NO.s TYPE CONNECTED BY SHARED WARRANTY
Comp Lab 2 1 Flatbed USB No Expired
SITE NO.s TYPE
Secondary 1 1800 ANSI
TV Room 1 Dell
BRAND MODEL WARRANTY
Sony VPLCS5ED 2006
HP2050 Network
HP 3300C SL-17
SCANNERSBRAND MODEL CONNECTEDTO
FS820 NetworkCanon IX4000 MAN-003Kyocera FS820
Konica Minolta 2530n Network5500
SECONDARY SCHOOL CAMPUS FRONT-END CONFIGURATIONWORKSTATIONS
BRAND MODEL CONNECTEDTOHP LaserJet 1100 FL-20085Sharp AR-M160 FL-20084
Richo Photocopier
2007
Network
HP LaserJet HP2050 Network
Konica Minolta PagePro 1400w JosieKonica Minolta 2530n Network
Acer LaptopPagePro 1400wKonica Minolta
DATA PROJECTORS
HP LaserJet
Appendix 1.3
SITE NO.s BRAND RAM HHD O/S NIC CD WARRANTY
Administration 2 Coretech 512 MB 80 GB WINXP REALTEK CD-RW 2007
Staff Room 2 Lenovo 2 GB 160 GB WINXP INTEL PRO DVD-RW 2008
Principal 1 Coretech 512 MB 80 GB WINXP REALTEK CD-RW 2007
Library Desk 1 Lenovo 1.5 GB 80 GB WINXP BROADCOM DVD-RW 2008
Library 16 Lenovo 2 GB 160 GB WINXP INTEL PRO DVD-RW 2009
Classrooms 5 HP 2 GB 160 GB WINXP INTEL PRO DVD-RW 2009
11 Coretech 2 GB 160 GB WINXP INTEL PRO DVD-RW 2009
Mobile Laptops 10 Toshiba 2 GB 160 GB WINXP REALTEK DVD-RW 2009
Whiteboard Laptops 1 HP 2 GB 160 GB WINXP INTEL PRO DVD-RW 2009
Teacher Latops 4 Toshiba 2 GB 160 GB WINXP REALTEK DVD-RW Jul-09
TOTAL WORKSTATIONS 53
SITE NO.s TYPE CONNECTED BY SHARED WARRANTY
Administration 1 Laser USB Yes 2008
Staffroom - 10.30.0.28 1 Copier CAT5 Yes
Library Desk 1 Laser USB No 2008
Library - 10.30.0.23 1 Laser CAT5 Yes 2008
Staff - 10.30.0.24 1 Colour Laser CAT5 Yes Expired
SITE NO.s TYPE CONNECTED BY SHARED WARRANTY
Library 1 Flatbed USB No 2005
SITE NO.s TYPE
Primary 1 1800 ANSISony VPLCS5ED 2006
WARRANTY
DATA PROJECTORSBRAND MODEL
HP 2200 Pri-008
Kyocera FS1010 Network
BRAND MODEL CONNECTEDTO
Fjui Xerox
5500
Docuprint 204A
SCANNERS
Konica Minolta 2530n
Library Front Desk
NetworkRioch Photocopier
Network
PRIMARY SCHOOL CAMPUS FRONT-END CONFIGURATION
CONNECTEDTO
Front Desk
BRAND
Fuji Xerox
WORKSTATIONS
MODEL
Docuprint 204A
Appendix 1.4
Appendix 1.5
Existing Backbone Cabling (Secondary Campus)
Fibre Optic Cable
Cat 5 Cable
Appendix 1.6
Existing Backbone Cabling (Primary Campus)
Fibre Optic Cable
Cat 5 Cable
MAINTENANCE
St Josephs School, Stanthorpe 15 01/03/2010
MAINTENANCE
BACKUP POLICY
Daily backups to USB external drive taken off site.
Twice daily backups/snapshots to Maxtor network drives from ShadowProtect
Monthly backups external Backup.
DISASTER RECOVERY PLAN
St Joseph’s Computer Network has been planned with a strong emphasis on redundancy. The
network consists of two domain controllers and in event that one fails the other can take over the
roll. The network switches are consistent and in the event that one fails the whole network is not
affected. The main switch in the secondary library is the only weak link and should this switch
fail it can be temporary replaced with a switch from the manual arts or primary library until a
replacement arrives. Two domain controllers so active directory can authenticate users.
DISASTER PREVENTION CHECKLIST
1. Location of backups and equipment
2. Identify the impact
3. Regularly update inventory and plans
4. Lock doors and secure keys
5. Don’t leave sensitive material out overnight
6. Close drawers and cabinets
7. Maintain a stable climate
8. Position of fire doors and fire extinguishers clearly visible
9. Regular maintenance, backups and service
10. Regular building inspections.
St Josephs School, Stanthorpe 16 01/03/2010
In the event of a disaster such as fire or flood the following protocol should be implemented.
EMERGENCY CONTACT LIST
Principal: Bob Knight
Mobile: 0429 348 612
APA (Primary Campus): David Fleming
Mobile: 0422 329 605
System Administrator: Angie Ezzy
A/H Phone: 07 46813925
Mobile: 0418 75 99 20
Administration: Cathy Sullivan
A/H Phone: 46812414
Mobile: 0418 812 406
DISASTER RESPONSE PROCEDURES
• Initial Recovery Efforts
• Call for assistance
• Prepare repair area
• Assign responsibilities
• Fire
o Clean-up. Remove soot, ash, broken glass etc.
• Water Damage
o Clean-up. Drying, assess damage.
• Establish priorities.
• Log fault with service provide to replace damaged part. (Check warranty).
• Wait for replacement to arrive.
• Replace faulty part
• Restore data from daily backups.
• Test replacement
• Go online
St Josephs School, Stanthorpe 17 01/03/2010
SERVICE AGREEMENTS WITH EXTERNAL SERVICE PROVIDERS
Synergy
Toowoomba
Phone: 46320400
Fax: 07 4632 0401
4 year warranty contract for workstations. 3 year warranty on servers.
BUSIBOX
Duration: 1 year support
Technical Support, Ursys Pty Ltd.
Phone: 1300 13 97 13
Email: [email protected]
Libcode
Support System
Phone: (07)46332604
Email: [email protected]
Halenet
Railway St, Stanthorpe Q 4380
Phone: 07 46814999
Fax: 07 46814623
Email: [email protected]
Data3 Software provider
07 3371 8088
St Josephs School, Stanthorpe 18 01/03/2010
ROLES AND RESPONSIBILITIES
NAME ROLE RESPONSIBILITY
BOB KNIGHT PRINCIPAL • MONITOR AND APPROVE ALL
ICT PROJECTS
DAVID FLEMING APA (PRIMARY
CAMPUS)
• PLAN CURRICULUM NEEDS
• ASSIST SYSTEM
ADMINISTRATOR
ANGIE EZZY SYSTEM
ADMINISTRATOR
• MAINTAIN ALL NETWORK
HARDWARE
• INSTALL HARDWARE AND
SOFTWARE
• REPAIR HARDWARE
• ADVICE ON NETWORK NEEDS
EQUIPMENT ROLLOVER PLAN
• Servers have a 3 year next day on-site warranty and must be replaced during the 4 year.
• Network (switches, routers etc) will be reviewed every 3 years and will depend on new
technology developments.
• Existing workstations have a 3 year warranty and should be replaced once warranty expires.
• New workstations are purchased from Synergy and come with a 4 year warranty, so Syngery
workstations will be replaced in their 5th year.
SOFTWARE UPGRADES
• Server software will be upgraded when servers are upgraded which equates to every 3 years.
• Upgrades to workstation operating systems will occur with procurement as OEMs are
purchased with hardware.
• Software reviews will take place annually and assessment will be based on new technologies.
Appendix 2.1
ORGANISATIONAL CHART
BOB KNIGHT
(Principal) PETER STEWART
(CEO IT)
PAUL WATIKINS
(CEO IT)
CHRIS HETHERINGTON
(CEO IT) ANGIE EZZY
(System Admin)
MARIA DAVIES
(Bursar)
DAVID FLEMING
(Ass. Principal Pri)
SONYA LYNCH
(CEO Finance)
ST JOSEPH’S
STAFF
ST JOSEPH’S
STUDENTS
ST JOSEPH’S SCHOOL
STANTHORPE
TOOWOOMBA CATHOLIC
EDUCATION OFFICE
ST JOSEPH’S SCHOOL, STANTHORPE
NETWORK END USERS
CONTRACTORS SUB-
CONTRACTORS
EXTERNAL LABOUR
POLICIES AND
PROCEDURES
St Josephs School, Stanthorpe 19 01/03/2010
POLICIES/PROCEDURES
Acceptable Use Policy
See attached
School Board ICT Policy
See attached
Email Policy
See attached
Privacy Policy
See attached
Annual review of ICT Plan
To occur in February every year.
Security
• Physical
• Locked doors
• Cable ties
• Password policy
• Must contain more than 6 characters
• Logon
• Lockout after 3 attempts at logon
• Glue power supply voltage switch
Access times
Staff have computer access between the hours of 7am-10pm.
Students have computer access between the hours of 8.30am-4.00pm.
Budget implications
Maintaining and implementing the above policies will cause an increase in costs, but should
prevent major damage which will incur large unexpected costs.
ICT BUDGET
St Josephs School, Stanthorpe 20 01/03/2010
ICT BUDGET
The following budget outlines expected annual costs associated with maintaining the current
network and keeping pace with changing technologies.
2010 Budget Plan
DESCRIPTION COST
Hardware (Capital Costs) $50000
Software (Licensing/Maintenance/Upgrades) $10,000
Professional Development (30% of PD Budget)
Consumables
Internet $2500
Support
Webpage development and maintenance $5000