Solutions for the hospitality industry

SmartHospitality

Intelligent network solutions for the hotel industry and gastronomy

connecting your business

Are you looking to offer your guests the convenience of a

hotspot, to use mobile handheld devices for taking orders in

the restaurant, to securely connect your internal administrative

network, or even network an entire hotel chain? The solutions

from LANCOM offer diverse applications from a single infra-

structure.

Tailor-made solutions for the hospitality industry.

The range of features with LANCOM products provide no end of options

for setting up a network for any size of company or budget – from a small

family guest house right up to major hotel chains. Whatever the size of

your company, the focus is always on the security of your data: Thanks to

the strict separation of your company network from your guest network,

a wide variety of applications can be operated securely and in parallel on a

single, shared infrastructure.

Satisfied guests and optimized processes.

Many guests today take high-speed Internet access for granted. For

hoteliers and restaurateurs, it is a service that they mention in their

marketing. At the same time internal processes, such as ordering and

payment, also need to function properly. With modern LANCOM infra-

structure solutions, you can provide convenient and fast hotspots to your

guests, while increasing the efficiency of your workflows at the same time.

Unique investment protection.

With regular free updates of our proprietary operating system LCOS,

LANCOM protects your investment by ensuring that your network is always

secure and up to date. If you are extending your building or you plan to

integrate additional hotels, your network is easy and flexible to expand

because all of the components are fully inter-compatible.

Security "Made in Germany".

Our core product range is developed and manufactured in Germany.

LANCOM supplies numerous security mechanisms to protect you from

unauthorized access and to prevent the interception of WLAN data traffic.

There are no unified international regulations on operating a public spot,

so that we are unfortunately not able to provide specific legal advice on

this matter. The EU Directive 2006/24/EC is the framework for the Europe-

an Union but not all countries have implemented it yet.

LANCOM stands for quality and service.

LANCOM has been the quality brand in the field of professional network

solutions made in Germany for over ten years now. From development to

support, we have the know-how to keep information flowing in secure

and reliable networks. At all times, our in-house support team and certified

LANCOM partners ensure that you are in the hands of experts, who will

implement your projects on site.

LANCOM solutions for the hospitality industry

■ connecting your business

LANCOM is the preferred partner of the German section of the International Hotel Association

made

Germanyin

Hotel connectivity

1 High-speed Internet access based on high-performance LANCOM routers

for DSL and cellular connectivity

1 Connection of other buildings (via WLAN point-to-point link)

1 Secure networking of hotels via IPSec VPN

Internal services

1 Hotel staff can work and access internal data from any location

1 Automated ordering in the restaurant or for the room service via WLAN

handheld

1 Integration of hotel management systems via XML, RADIUS or FIAS

interface

Hotspot for your guests

Freedom of design for your Internet guest access with the LANCOM Public

Spot option.

1 Increase the attractiveness of your hotel and improve customer

satisfaction by offering convenient, high-speed Internet access for your

guests' mobile devices, including laptops, smartphones and tablets

1 Additional source of revenue from charged hotspots

Our solutions Your benefits

Advantages of the LANCOM Public Spot option:

1 ‘ Secure separation of guest access from your company LAN

1 ‘ Easy set-up and configuration, and an intuitive hotspot login

portal

1 Flexible models for online-time budgeting and accounting

1 Smart Ticket feature for easy self-registration at the hotspot via

SMS or e-mail

1 Public Spot bandwidth management: Organize different user

groups with different pricing

1 Connect to your hotel accounting system (such as MICROS Fidelio

or protel) via the LANCOM Public Spot PMS Accounting Plus

option

1 Optional content filter to prevent access to undesirable or illegal

Web sites

§ There are no unified international regulations on operating a

public spot, so that we are unfortunately not able to provide specific

legal advice on this matter. The EU Directive 2006/24/EC is the

framework for the European Union but not all countries have

implemented it yet.

Give your guests fast Internet access throughout the hotel. Thanks

to Smart Ticket, your users receive their access credentials conveniently

via SMS or e-mail. Alternatively, login data for the hotspot can be com-

posed from the data stored in your hotel management system, such as

the guest's surname and room number. Securely separated from the

guest network, your service staff use mobile handheld devices to take the

orders in the restaurant, and automatically feed the information into the

POS system at the same time. Administrative workstations, for example at

the reception or in accounting dept., have exclusive access to the hotel's

internal data.

One network – countless possibilities

Ashling Hotel Dublin / Ireland

"Our WLAN satisfies all of the wishes of our guests in

terms of coverage and performance," says Alan Moody,

General Manager of the Ashling Hotel. The Ashling Hotel in Dublin

operates a modern wireless network and provides greater convenience and

mobility for its guests and employees.

Pizza Hut / Belgium

A modern WLAN in the pizza specialist’s restaurants

optimizes their order processing and reduces the number of errors.

The excellent coverage of Wireless LAN at all times excludes failures when

transmitting orders to the kitchen and enables a faster processing of orders

and a higher throughput of guests.

Frogner House Apartments / Norway

"Surfing on the Web, writing e-mails or Internet

telephony have become a part of everyday life, we don‘t

want to miss out while we‘re traveling," says Arne Bertelsen, Gerneral

Manager of Frogner House Apartments. Bespoke furnishings, flexible

service and Wireless LAN make a stay in one of the apartments an

unforgettable experience.

Highland Wi-Fi / UK

"Business owners can utilise our Wi-Fi services and pay a

monthly fee. Their customers can then make free use of wireless Internet

access with their personal equipment“, explains MacDonald, founder and

Chief Technical Officer of Highland Wi-Fi. Highland Wi-Fi offers business

clients and tourists in the Scottish Highlands and elsewhere fast, secure

Internet access via Wireless LAN.

Well-known customers from the hotel industry already trust LANCOM:

For more from our satisfied customers, visit – www.lancom.eu/references

Satisfied customers and guests

Headquarters

LANCOM Systems GmbH

Adenauerstr. 20/B2

52146 Wuerselen,

Germany

Sales

+49 (0)2405 49936 122

Fax

+49 (0)2405 49936 99

E-mail

sales@lancom.eu

Internet

www.lancom-systems.eu

LANCOM, LANCOM Systems, LCOS and LANvantage are registered trademarks. All other names or descriptions used may be trademarks or registered trademarks of their owners. This document containsstatements on future products and product features. LANCOM Systems reserves the right to change these without notice. No liability for technical errors and/or omissions.09/14

For more information and materials about LANCOM solutions for the hotel industry,

visit www.lancom-systems.eu/en/hospitality

For more information about our service and support, visit www.lancom.eu/support

All mentioned services apply to DE / AT / UK / IRL / ES / FR / IT / BE / NL / LUX

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