Solutions for the hospitality industry
SmartHospitality
Intelligent network solutions for the hotel industry and gastronomy
connecting your business
Are you looking to offer your guests the convenience of a
hotspot, to use mobile handheld devices for taking orders in
the restaurant, to securely connect your internal administrative
network, or even network an entire hotel chain? The solutions
from LANCOM offer diverse applications from a single infra-
structure.
Tailor-made solutions for the hospitality industry.
The range of features with LANCOM products provide no end of options
for setting up a network for any size of company or budget – from a small
family guest house right up to major hotel chains. Whatever the size of
your company, the focus is always on the security of your data: Thanks to
the strict separation of your company network from your guest network,
a wide variety of applications can be operated securely and in parallel on a
single, shared infrastructure.
Satisfied guests and optimized processes.
Many guests today take high-speed Internet access for granted. For
hoteliers and restaurateurs, it is a service that they mention in their
marketing. At the same time internal processes, such as ordering and
payment, also need to function properly. With modern LANCOM infra-
structure solutions, you can provide convenient and fast hotspots to your
guests, while increasing the efficiency of your workflows at the same time.
Unique investment protection.
With regular free updates of our proprietary operating system LCOS,
LANCOM protects your investment by ensuring that your network is always
secure and up to date. If you are extending your building or you plan to
integrate additional hotels, your network is easy and flexible to expand
because all of the components are fully inter-compatible.
Security "Made in Germany".
Our core product range is developed and manufactured in Germany.
LANCOM supplies numerous security mechanisms to protect you from
unauthorized access and to prevent the interception of WLAN data traffic.
There are no unified international regulations on operating a public spot,
so that we are unfortunately not able to provide specific legal advice on
this matter. The EU Directive 2006/24/EC is the framework for the Europe-
an Union but not all countries have implemented it yet.
LANCOM stands for quality and service.
LANCOM has been the quality brand in the field of professional network
solutions made in Germany for over ten years now. From development to
support, we have the know-how to keep information flowing in secure
and reliable networks. At all times, our in-house support team and certified
LANCOM partners ensure that you are in the hands of experts, who will
implement your projects on site.
LANCOM solutions for the hospitality industry
■ connecting your business
LANCOM is the preferred partner of the German section of the International Hotel Association
made
Germanyin
Hotel connectivity
1 High-speed Internet access based on high-performance LANCOM routers
for DSL and cellular connectivity
1 Connection of other buildings (via WLAN point-to-point link)
1 Secure networking of hotels via IPSec VPN
Internal services
1 Hotel staff can work and access internal data from any location
1 Automated ordering in the restaurant or for the room service via WLAN
handheld
1 Integration of hotel management systems via XML, RADIUS or FIAS
interface
Hotspot for your guests
Freedom of design for your Internet guest access with the LANCOM Public
Spot option.
1 Increase the attractiveness of your hotel and improve customer
satisfaction by offering convenient, high-speed Internet access for your
guests' mobile devices, including laptops, smartphones and tablets
1 Additional source of revenue from charged hotspots
Our solutions Your benefits
Advantages of the LANCOM Public Spot option:
1 ‘ Secure separation of guest access from your company LAN
1 ‘ Easy set-up and configuration, and an intuitive hotspot login
portal
1 Flexible models for online-time budgeting and accounting
1 Smart Ticket feature for easy self-registration at the hotspot via
SMS or e-mail
1 Public Spot bandwidth management: Organize different user
groups with different pricing
1 Connect to your hotel accounting system (such as MICROS Fidelio
or protel) via the LANCOM Public Spot PMS Accounting Plus
option
1 Optional content filter to prevent access to undesirable or illegal
Web sites
§ There are no unified international regulations on operating a
public spot, so that we are unfortunately not able to provide specific
legal advice on this matter. The EU Directive 2006/24/EC is the
framework for the European Union but not all countries have
implemented it yet.
Give your guests fast Internet access throughout the hotel. Thanks
to Smart Ticket, your users receive their access credentials conveniently
via SMS or e-mail. Alternatively, login data for the hotspot can be com-
posed from the data stored in your hotel management system, such as
the guest's surname and room number. Securely separated from the
guest network, your service staff use mobile handheld devices to take the
orders in the restaurant, and automatically feed the information into the
POS system at the same time. Administrative workstations, for example at
the reception or in accounting dept., have exclusive access to the hotel's
internal data.
One network – countless possibilities
Ashling Hotel Dublin / Ireland
"Our WLAN satisfies all of the wishes of our guests in
terms of coverage and performance," says Alan Moody,
General Manager of the Ashling Hotel. The Ashling Hotel in Dublin
operates a modern wireless network and provides greater convenience and
mobility for its guests and employees.
Pizza Hut / Belgium
A modern WLAN in the pizza specialist’s restaurants
optimizes their order processing and reduces the number of errors.
The excellent coverage of Wireless LAN at all times excludes failures when
transmitting orders to the kitchen and enables a faster processing of orders
and a higher throughput of guests.
Frogner House Apartments / Norway
"Surfing on the Web, writing e-mails or Internet
telephony have become a part of everyday life, we don‘t
want to miss out while we‘re traveling," says Arne Bertelsen, Gerneral
Manager of Frogner House Apartments. Bespoke furnishings, flexible
service and Wireless LAN make a stay in one of the apartments an
unforgettable experience.
Highland Wi-Fi / UK
"Business owners can utilise our Wi-Fi services and pay a
monthly fee. Their customers can then make free use of wireless Internet
access with their personal equipment“, explains MacDonald, founder and
Chief Technical Officer of Highland Wi-Fi. Highland Wi-Fi offers business
clients and tourists in the Scottish Highlands and elsewhere fast, secure
Internet access via Wireless LAN.
Well-known customers from the hotel industry already trust LANCOM:
For more from our satisfied customers, visit – www.lancom.eu/references
Satisfied customers and guests
Headquarters
LANCOM Systems GmbH
Adenauerstr. 20/B2
52146 Wuerselen,
Germany
Sales
+49 (0)2405 49936 122
Fax
+49 (0)2405 49936 99
Internet
www.lancom-systems.eu
LANCOM, LANCOM Systems, LCOS and LANvantage are registered trademarks. All other names or descriptions used may be trademarks or registered trademarks of their owners. This document containsstatements on future products and product features. LANCOM Systems reserves the right to change these without notice. No liability for technical errors and/or omissions.09/14
For more information and materials about LANCOM solutions for the hotel industry,
visit www.lancom-systems.eu/en/hospitality
For more information about our service and support, visit www.lancom.eu/support
All mentioned services apply to DE / AT / UK / IRL / ES / FR / IT / BE / NL / LUX
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