Shockley ppt ch7

Shockley-Zalabak, 9e Update Pamela S. Shockley-Zalabak

© 2016 Pearson Education, Inc. All rights reserved.

Chapter 7Leadership and Management Communication

FPO for Cover Image

Learning Objectives (1 of 2)

7.1 Describe leadership from trait, style, situational, transformational, and discursive approaches7.2 Practice analysis capabilities and skills using cases, transcripts of meetings, and group activities7.3 Restate a personal theory of leadership


Learning Objectives (2 of 2)

7.4 Distinguish between leadership and management7.5 Describe the need for leadership from all organizational members7.6 Describe leadership styles, strategic objectives, and tactics7.7 Recognize the role of self-awareness as a key to effective leadership


Introduction: Leadership and Management Communication

Objective 7.1 Describe leadership from trait, style, situational, transformational, and discursive approaches


7.1 Introduction: Leadership and Management Communication

- Leadership and management- Communication competencies


The Importance of Leadership and Management Communication

Objective 7.2 Practice analysis capabilities and skills using cases, transcripts of meetings, and group activities


7.2 The Importance of Leadership and Management Communication

– Leadership– Management– Leadership and management communication


Theories of Leadership and Management

Objective 7.3 Restate a personal theory of leadership

Copyright © 2016 Pearson Education, Inc. All rights reserved.

7.3 Theories of Leadership and Management (1 of 4)

• Trait Approaches - Trait approach

- Charismatic leadership



• Style Approaches - Style approach

- Types of styles - Impoverished management - Middle-of-the-Road management - Country club management - Task management - Team management



• Situational Approaches - Situational approach

- Group’s maturity level• Transformational Approaches

- Transformational approach - Dispersed leadership - Super Leadership



• Discursive Approaches - Discursive leadership approach

- Discourse


Distinctions Between Leadership and Management

Objective 7.4 Distinguish between leadership and management


7.4 Distinctions Between Leadership and Management

– Summarized differences between leadership and management

– Connecting world


Leadership and Management Challenges

Objective 7.5 Describe the need for leadership from all organizational members


7.5 Leadership and Management Challenges (1 of 3)

• Confronting Ethics and Failures- General stages of decline

- Leader response strategies• Changing Organizational Forms

- Organizations of the future - New organizational forms



• Global and Multicultural Changes- Economic challenges

- Attempts to reward productivity• Chaos, Flux, and Speed

- High speed management - Generation flux



• Inclusive-Participation Processes- Inclusive participation

- Principles of leadership for the new inclusive-participation environments

• Building Trust- Trust

- Impact of lack of trust


Determinants of Leadership Effectiveness

Objective 7.6 Describe leadership styles, strategic objectives, and tactics


7.6 Determinants of Leadership Effectiveness (1 of 3)

• Communication Competencies as Determinants of Leadership Effectiveness- Communication competencies

- Dimensions of leadership• Predispositions for Leadership

Communication- Task and people relationships

- Communication competencies



• Strategic Communication Objectives for Leadership- Strategic objectives

- Various strategies for leadership• Communication Tactics for Leadership

- Leadership tactics - Categories of tactics



• Power Bases for Leaders- Power

- Power types• Situational Analysis for Leadership

- Situational analysis - Leadership


Increasing Leadership Effectiveness

Objective 7.7 Recognize the role of self-awareness as a key to effective leadership


7. 7 Increasing Leadership Effectiveness (1 of 2)

• Principled, Excellent, and Ethical Leadership- Principled leadership

- Ethical communication


7. 7 Increasing Leadership Effectiveness (2 of 2)

• Identifying Constructive Communication Behaviors for Leadership- Task responsibilities

- Procedural responsibilities - Interpersonal responsibilities


Shockley ppt ch7

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