Self Registration Supplier User Guide - Maybank Registration Supplier User Guide.pdfE-PROCUREMENT...

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E-PROCUREMENT PORTAL SUPPLIER USER GUIDE

(SELF REGISTRATION)

Strategic Procurement

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Objective of this user guide?

This user guide provides a step-by-step guide on how to register as a supplier in e-

Procurement Portal

Who should use this user guide?

This user guide is to be used by supplier who wish to be a Maybank Supplier

e-Procurement Self Registration & Supplier Guide

Self Registration

• Action 1 – First Time Setup

• Action 2 – Create New Account

• Action 3 – Supplier Login & Documentation

• Action 4 – Supplier Activation

FAQ

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Topic in this guide

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STEP 1 : Click on “FIRST

TIME SETUP” tab.

Action 1 – First Time Setup

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Before you begin, please ensure that you are on Maybank e-Procurement Portal homepage

or access to http://eproc.maybank.com.my

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STEP 2 : Click “Download

Here” linkage.


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STEP 3 : Click “Open”

to download the

setting file.


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STEP 4 : Click on the

ICON to launch setup

file.


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STEP 5 : Click “RUN”

button and system will

automatically run the

setup process.


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STEP 6 : Click “Install”

button to start the

installation process.

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STEP 7 : Click on “Close”

button.

This button will only be

appeared if the system

configuration has been

completed.

Once the FIRST TIME SETUP has been successfully configured, CLOSE the Internet Explorer (IE)

browser and RE-OPEN the e-Procurement Portal.

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Important !

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STEP 8 :

Check the “Trusted Sites”

icon at the e-Procurement

Portal.

This icon will be appeared

if you have successfully

performed the first time

setup.


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Self Registration





FAQ

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Topic in this guide

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STEP 1 : Click at

“Supplier

Application” menu.

Action 2 – Create New Account

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STEP 2 : Click on “Apply”

button to continue


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NOTE : You can download the

“Supplier Application

Guideline” for more detail

on the documentations

required.

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STEP 3 : Fill up all

information under Login

Name & Contact

Information

STEP 4 : Click “Submit”

button to proceed with

the creation of new

account


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4

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NOTE : Once you have

created the new account,

system will send two

separate email to inform

your Login Name &

password.

STEP 5 : Click “OK” to

proceed 5


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Check your email notification to retrieve the Login Name & Password (8 digit).

(Refer slide 18 for detail).

Please note that the above ID is your temporary Account to be used for

registration only.

You will receive a new user account IF your application to be a Maybank

supplier has been approved.

Before you proceed !

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Sample : email notification on new Login Name & Password

NOTE : Your 8 digit

password

NOTE : Your

temporary Login

Name

Self Registration





FAQ

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Topic in this guide

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STEP 1 : At Portal

Homepage, click “USER

LOGIN” to logon to the

system.

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Action 3 – Supplier Login & Documentation

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STEP 2 : At the Member

Login, key in your

temporary “Login Name”

& “Password”.

STEP 3 : Click on “Login”

button to continue. 3

2


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NOTE : Once you login, system will

route you to Maybank e-

Procurement Portal User License

Agreement.

Please ensure you read the

content first before proceed.


STEP 4 : Click “I Accept” to

continue.

If you choose to withdraw from

registration, click “I Decline”

button

4

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STEP 5 : Change your default

password to your own password.

Your new password must have the

combination of Alphabet,

Number and Special Character

with a minimum of 8 digit.

Example: P@ssw0rd


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STEP 6 : Click on “Save” button

to proceed. 6

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STEP 7 : Click “OK” to

proceed.


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NOTE : Once you have successfully changed your password, system will route you to the Profile Management. In this profile,

you are required to fill up all 8 sections pertaining to your company.

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STEP 8 : Under profile

management, fill in all

information required.

Note that all information

mark with asterisk (*) is a

mandatory questions.


STEP 9 : Click “Save”

button to continue. 9

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NOTE : You must

complete all information

required under Action.

i.e. from the Company

information till supplier

declaration.

Section 1 of 8 : Company Information

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STEP 10 : Click “Yes”

button to continue


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Section 1 of 8 : Company Information

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STEP 11 : Click

“Continue” button in

this page to proceed

further.’


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Section 2 of 8 : Contact Information

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STEP 12 : Click “create”

to register your company

address and contact

number.


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Section 3 of 8 : Company Address

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STEP 13 : Fill in all

compulsory field.



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button to proceed. 14

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STEP 15 : Click “Yes” to

continue



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STEP 16 : Click

“Continue” button to

proceed.



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STEP 17 : Under Capital

and Equity, fill in all

compulsory field


Section 4 of 8 : Financial Information

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STEP 18 : Click on “Add

additional” link to fill in

all necessary information

required

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STEP 19 : Fill in all

necessary

information

required.



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STEP 20 : Click

“Save” button to

proceed 20

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continue



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STEP 22 : Under Bank

Information, fill in all

necessary information

required


Section 5 of 8 : Bank Information

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STEP 23 : Click “Save” to

continue 23

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continue


Section 5 of 8 : Bank Information

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button to continue

NOTE : This area is only

applicable for

Construction company.


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Section 6 of 8 : Certificate (If applicable)

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continue


Section 6 of 8 : Certificate (If applicable)

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STEP 27 : You must provide

supporting documents for all

information mark with asterisk

(*) and attach in the system

If the information required does

not applicable to your company,

tick at “Not Applicable” box.


Section 7 of 8 : Company Documentation

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STEP 28 :Click “Submit” button

to continue 28

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button to continue


Section 7 of 8 : Company Documentation

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STEP 30 : In the Supplier

Declaration page, you

must answer all

questions (Yes/No

Statement) and continue

with the submission by

click on “Submit”

button.


Section 8 of 8 : Supplier Declaration

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button to continue



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STEP 32 : Click “OK”

button to continue



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STEP 33 : Click “OK” button to

continue



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NOTE : Once you have

successfully submitted your

application to be a Maybank

Supplier, admin will receive a

notification and will do the

checking on your company

before your application can be

approved.

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NOTE : Before you sign out

from the system, check your

supplier application status.

IF your status here shows

“DRAFT”, please continue

with the submission process

by click on “Submit” button.

IF your status here shows

“NEW”, you have

successfully submitted the

application.


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Insufficient or false information submitted by applicant will be REJECTED.

(Refer slide 47 for detail).

Maybank has the right to use the information provided by new applicant to do the

internal checking process.

You will receive an email notification from Maybank IF your application has been

approved

IMPORTANT !

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Sample : Email notification for the approved application

NOTE : Your new User

Account (permanent ID)

Self Registration





FAQ

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Topic in this guide

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Action 4 – Supplier Activation

Once your application to be a Maybank Supplier has been approved, you must pay the Annual License

Fee of RM200 in order to use the system.

When should I pay this fee?

You should pay the annual license fee only if you have :-

1. Received Purchase Order (PO) or any job;

2. Received invitation to participate in e-RFQ

How do I pay this Fee?

You can issue a bankers cheque or cash thru Cash Deposit Machines (CDM) or online Mayban2u payable to

“MyBiz Solutions Sdn Bhd” MBB Account Number : 514123164150.

Please ensure you submit the bank-in-slip as a proof of payment to e-Procurement Helpdesk, Level 22,

Menara Maybank. Submission of bank-in-slip can be via email, fax or by hand.

Why I should pay this Fee?

The annual license fee is mandatory fee for all supplier who wish to use the e-Procurement System. i.e. from

the acknowledgement of PO, submit Shipping Notification till the invoice creation.

Self Registration





FAQ

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Topic in this guide

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Q1 : I forgot my password. Can I retrieved my password?

Answer :

Yes, you can retrieve back your current password. If you forgot your password, kindly perform below steps :-

STEP 1 : Click at “Forgot

your Password” link.

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Q1 : I forgot my password. Can I retrieved my password?

STEP 2 : Enter your Login

Name


button to proceed.

NOTE : Once you have perform the

above steps, system will

automatically send your last saved

password to your email.

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Q2 : My user ID is locked. How to unlock my ID?

Answer 1:

IF your ID is Locked out because you logged in another computer or you did not logout properly, kindly

perform below steps :-

STEP 1 : Click at “here”

link.

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STEP 2 : Select your locked

out reason from the

dropdown list

STEP 3 : Key in your

password


button

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STEP 1 : Read the

instruction & check your

email notification

Answer 2:

IF your ID is Locked out because you have entered invalid password more than 3 times, kindly perform

below steps :-

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Q3 : I am unable to upload or download attachment in the system?

Answer :

System will not allow you to upload or download any document from the system if you have not

performed the first time setup.

Please ensure you have successfully performed the FIRST TIME SETUP in order to upload or download

the attachment from system.

To perform the setup, kindly refer to page 4 till 11 in this guide.

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Q4 : How to upload document in the system?

Answer :

Please ensure that you have successfully performed the first time setup if you would like to upload

document in the system. To upload the documents, kindly follow below steps :-

STEP 1: Click at “browse”

button.

NOTE : Please ensure the

file name is not included

any special character.

Example: -

()!@#$%^&*?{}[]<>+~-_

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STEP 2 : Click at the file

name.


STEP 3 : Click “Open”

button

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STEP 4 : Click “Attach”

button and please wait

until the document

appeared in the system

NOTE : The file name will

appeared here.


NOTE : If you have successfully

attached the document, it will

appeared here

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Q5 : I have successfully register as Maybank Supplier but has not been

awarded any job with Maybank. Should I pay the License Fee of RM200?

Answer :

No. You should pay the annual license fee only if you have :-

1. Received Purchase Order (PO) or any job;

2. Received invitation to participate in e-RFQ

You may submit your inquiries through the following channels :-

Phone : +603-2074 7009

E-mail : [email protected]

Address : Procurement Support, Strategic Procurement

22nd Floor, Menara Maybank,

100 Jalan Tun Perak,

50050 Kuala Lumpur, Malaysia

Please take note on e-Procurement Helpdesk operating hours :

8.45 am – 5.45 pm (Monday – Thursday)

8.45 am – 4.45 pm (Friday)

Contact Us

mailto:[email protected]

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Thank You

Self Registration Supplier User Guide - Maybank Registration Supplier User Guide.pdfE-PROCUREMENT...

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