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Manpower Salary Guide Ireland

2004

TABLE OF CONTENTS

ABOUT THE SURVEY .................................................................................................................................... 3 BANKING & FINANCIAL SERVICES .............................................................................................................. 4

Retail Banking................................................................................................................................... 4 Funds ................................................................................................................................................ 4 Treasury (Banking)............................................................................................................................ 4 Treasury Dept. (Within Industry) ....................................................................................................... 4 Stockbroking ..................................................................................................................................... 4 Corporate Banking – Lending ........................................................................................................... 4 Commercial Banking - Lending ......................................................................................................... 4

ACCOUNTANCY............................................................................................................................................. 5 General Accounting & Part Qualified................................................................................................. 5

INSURANCE ................................................................................................................................................... 5 CONTACT CENTRE ....................................................................................................................................... 6

Customer Service.............................................................................................................................. 6 Telesales/ Telemarketing .................................................................................................................. 6

HUMAN RESOURCES ................................................................................................................................... 6 Recruitment....................................................................................................................................... 6 Training ............................................................................................................................................. 6

OFFICE & ADMINISTRATION ........................................................................................................................ 7 TEMPORARY OFFICE & ADMIN.................................................................................................................... 7 LEGAL............................................................................................................................................................. 7 RETAIL............................................................................................................................................................ 8 SALES, MARKETING, PR............................................................................................................................... 8

Sales & Business Development ........................................................................................................ 8 Marketing .......................................................................................................................................... 8 Public Relations ................................................................................................................................ 8 Advertising ........................................................................................................................................ 8

MANUFACTURING & LOGISTICS ................................................................................................................. 9 TECHNICAL .................................................................................................................................................. 10

Automation...................................................................................................................................... 10 Mechanical...................................................................................................................................... 10 Electrical ......................................................................................................................................... 10 Chemical ......................................................................................................................................... 10 Telecommunications ....................................................................................................................... 10 Facilities .......................................................................................................................................... 11

CONSTRUCTION ......................................................................................................................................... 11 SCIENTIFIC .................................................................................................................................................. 11

Quality............................................................................................................................................. 11 Regulatory Affairs............................................................................................................................ 12 Health/Safety & Environment .......................................................................................................... 12 Technical & Production Operations................................................................................................. 12 Research & Development ............................................................................................................... 12 Compliance ..................................................................................................................................... 12 Documentation................................................................................................................................ 12 Training ........................................................................................................................................... 12 Validation ........................................................................................................................................ 12

INFORMATION TECHNOLOGY ................................................................................................................... 13 MANAGEMENT / EXECUTIVE SALARY INFORMATION ............................................................................ 15 BENEFITS..................................................................................................................................................... 16

ABOUT THE SURVEY The information provided in this document constitutes a guide to salaries being paid against particular job titles/functions, by region, at the time the guide was published. The figures shown are in ����SHU�DQQXP��7KH�JXLGH�SURYLGHV�DQ�LQGLFDWLRQ�DJDLQVW�HDFh listed job function, of the average we have seen being paid to such individuals coming onto our database within the preceding 6 months. It is not a formal survey and does not detail variances between sectors, company size or industry. These variances can be inferred from salary spreads e.g. in general terms an MIS manager in a very small company may be earning towards the lower end of the scale whereas the same role in a huge multinational corporation may attract much more in the way of salaries and benefits. The titles would be the same. Manpower Ireland and Elan IT provided the Information Technology salaries. Elan IT is the IT arm of Manpower in Europe. ABOUT MANPOWER Manpower Ireland part of Manpower Inc., the largest staffing company in the world and a Fortune 500 multinational company, listed on the NYSE. Manpower Inc. has been placing staff since its establishment in the USA in 1948. Today we operate from over 4,000 offices worldwide, in 63 countries. We recruit over 2 million people per annum for our 400,000 clients around the globe and have annual revenues in excess of $12bn. Manpower’s success is based on recognition of the contribution of individuals and the need to invest in people. Manpower is an advocate of skills training and assessments and provides full HR solutions managements for many of its customers throughout the country. Manpower provides professionals at all levels within our specialist skill areas, from the most experienced senior management to young entry-level professionals entering the workplace. Manpower operates specialised teams that allow us to focus on particular sectors that ensure we provide the maximum knowledge and experience of the Irish and Global market to our clients. Our services include:

Areas of Expertise Technical and Engineering Accountancy Banking & Finance Sales & Marketing Human Resources Office & Administration Contact Centre Manufacturing & Logistics Scientific Multilingual

Business Services Recruitment & Selection Managed Services. Outsourcing HR Services Global Resourcing Research & Market Intelligence Release Management Payroll Services Master Vendor Assessments (Skills & Psychometric) Flexible Workforce Solutions

DUBLIN 54 Grafton Street Dublin 2 Tel: 01-6455200 Fax: 01- 6455299 dublin@manpower.ie

MULLINGAR 32 Austin Friars St. Mullingar Tel: 044-31016 Fax: 044-31018 midlands@manpower.ie

CORK 51 Grande Parade Cork Tel: 021-4279733 Fax:021-4279735 cork@manpower.ie

LIMERICK 5 upper Hartstonge St. Limerick Tel: 061-312230 Fax: 061-312280 limerick@manpower.ie

WATERFORD 38-39 Patrick Street Waterford Tel: 051– 861970 Fax: 051-844519 waterford@manpower.ie

BANKING & FINANCIAL SERVICES Dublin Cork Limerick Waterford Midlands

Retail Banking Branch Manager 50-65 48-60 48-60 45-55 45-55 Assistant Bank Manager 30-40 28-36 28-36 25-35 25-35 Bank Clerk 20-25 18-22 18-22 18-22 18-22

Funds Fund Accounting Manager 45-55 40-50 40-50 38-48 38-48 Fund Accountant / Supervisor (Qualified) 40-48 38-45 38-45 35-43 35-43 Fund Accountant (Pt/Qual) 30-35 28-33 28-33 25-30 25-30 Fund Administrator (1-3 yrs exp) 24-27 20-25 20-25 18-22 18-22 Fund Administrator (0-1 yrs exp) 20-23 18-22 18-22 17-21 17-21 Settlements Manager 40-50 37-45 37-45 35-42 35-42 Settlement Team Leader 30-35 27-32 27-32 25-30 25-30 Settlements Administrator (1-3 yrs exp) 25-29 22-27 22-27 20-25 20-25 Settlements Administrator (0-1 yrs exp) 20-23 18-21 18-21 17-20 17-20 Shareholder Services Manager 45-50 43-48 43-48 40-45 40-45 Shareholder Services Team Leader 30-38 28-35 28-35 25-30 25-30 Shareholder Services Admin (1-3 yrs exp) 25-28 22-26 22-26 18-25 18-25 Shareholder Services Admin (0-1 yrs exp) 20-23 19-21 19-21 18-20 18-20 Custody Manager 45-50 40-48 40-48 35-45 35-45 Custody Team Leader 30-35 28-32 28-32 25-30 25-30 Custody Administrator (1-3 yrs exp) 24-29 23-27 23-27 22-27 22-27 Custody Administrator (0-1 yrs exp) 20-23 18-21 18-21 16-20 16-20 Compliance/Trustee Manager 40-50 38-48 38-48 35-42 35-42 Compliance/Trustee Officer 26-35 25-35 25-35 23-30 23-30

Treasury (Banking) Treasury Manager 40-50 36-48 36-48 35-45 35-45 Treasury Analyst 35-45 33-40 33-40 30-35 30-35

Treasury Dept. (Within Industry) Head of Treasury 90-150 85-130 85-130 80-110 80-110 Treasury Manager 50-55 45-50 45-50 41-48 41-48 Treasury Analyst 35-50 32-46 32-46 30-45 30-45

Stockbroking Settlements Manager 40-50 37-45 37-45 35-44 35-44 Settlements Administrator 25-30 22-28 22-28 20-26 20-26 Private Client Portfolio Manager 65-90 60-75 60-75 55-70 55-70 Equity Sales 55-90 50-85 50-85 48-75 48-75 Equity Research 50-60 47-55 47-55 45-50 45-50 Equity Analyst 35-45 31-40 31-40 28-35 28-35 Corporate Finance Director** 75-85 70-80 70-80 65-75 65-75 Corporate Finance Executive** 35-45 30-40 30-40 25-35 25-35

Corporate Banking – Lending Manager Corporate Lending 35-45 33-40 33-40 30-35 30-35 Corporate Actions 25-30 23-28 23-28 22-26 22-26

Commercial Banking - Lending Senior Credit Analyst 40-55 38-50 38-50 35-46 35-46 Credit Analyst 30-40 28-35 28-35 25-32 25-32 Junior Credit Analyst 25-28 22-25 22-25 18-24 18-24

ACCOUNTANCY Dublin Cork Limerick Waterford Midlands CFO 120-160 110-150 110-150 100-140 100-140 Group Finance Director 80-120 75-110 75-110 70-100 70-100 Finance Director 75-100 70-95 70-95 65-90 65-90 Financial Controller 50-65 48-60 48-60 45-55 45-55 Financial / Management Accountant 45-65 43-60 43-60 40-55 40-55 Tax Director 90-130 85-120 85-120 80-110 80-110 Tax Manager 50-70 48-65 48-65 45-60 45-60 Tax Assistant 23-29 20-26 20-26 18-25 18-25 Auditing Director - Practice 70-100 65-95 65-95 60-90 60-90 Audit Manager 50-75 45-70 45-70 40-65 40-65 Auditor 40-45 38-42 38-42 35-40 35-40 Cost Accountant 50-60 47-55 47-55 45-50 45-50 Financial Accountant 50-60 47-55 47-55 45-50 45-50

General Accounting & Part Qualified Part Qualified Accountant 25-30 23-28 23-28 21-27 21-27 Inter-Company Accounts 25-28 23-25 23-25 20-23 20-23 General Ledger Manager 50-55 48-51 48-51 45-50 45-50 General Ledger Team Leader 35-40 33-38 33-38 30-35 30-35 General Ledger Clerk 25-30 22-28 22-28 20-25 20-25 Book-Keeper 25-33 22-30 22-30 20-28 20-28 Payroll Manager 40-50 38-48 38-48 35-45 35-45 Payroll Supervisor 30-40 25-36 25-36 23-35 23-35 Payroll Clerk 25-30 22-28 22-28 20-25 20-25 Credit Controller/Manager 30-35 22-30 22-30 20-25 20-25 Credit Control (3+ yrs experience) 23-28 20-25 20-25 18-23 18-23 Credit Control (1-3 yrs experience) 20-25 18-23 18-23 Business Process Reengineering Specialist 33-35 30-33 30-33 28-31 28-31 Business Analyst 40-45 35-40 35-40 33-38 33-38 Accounts Receivable Manager 50-55 47-53 47-53 45-50 45-50 Accounts Receivable Team Leader 30-35 28-33 28-33 25-30 25-30 Accounts Receivable 23-28 20-25 20-25 18-23 18-23 Accounts Payable Manager 50-55 48-53 48-53 45-50 45-50 Accounts Payable Supervisor 30-35 28-33 28-33 25-30 25-30 Accounts Payable / Assistant 23-28 20-25 20-25 18-23 18-23 Accounts Clerk (3 yrs experience) 25-30 22-28 22-28 20-25 20-25 Accounts Clerk (2 yrs experience) 22-25 20-24 20-24 18-23 18-23 Accounts Clerk (1 yr experience) 20-23 18-22 18-22 17-20 17-20

INSURANCE Dublin Cork Limerick Waterford Midlands

Claims Manager 35-45 31-40 31-40 29-35 29-35 Claims Administrator 25-30 23-27 23-27 22-26 22-26 General Insurance Administrator 25-30 22-28 22-28 20-25 20-25 Commercial Underwriting Admin 30-45 28-40 28-40 25-38 25-38 Underwriting Administrator 25-30 23-28 23-28 21-26 21-26 Life & Pensions Regional Manager 55-70 50-65 50-65 45-55 45-55 Life Assurance Administrator 22-30 20-28 20-28 18-25 18-25 Pensions Manager 45-55 40-50 40-50 35-42 35-42 Pensions Administrator 25-30 23-28 23-28 21-26 21-26

CONTACT CENTRE Dublin Cork Limerick Waterford Midlands

Customer Service Call Centre Manager * 60-85 55-80 55-80 50-75 50-75 Call Centre Manager & language * 63-90 60-85 60-85 55-80 55-80 Customer Service Manager* 40-55 35-50 35-50 30-45 30-45 Customer Service Manager & Language* 45-65 40-60 40-60 38-55 38-55 Customer Service Supervisor* 25-35 23-32 23-32 22-28 22-28 Customer Service Supervisor & language* 30-40 25-35 25-35 23-30 23-30 Customer Service Team Leader** 20-25 18-23 18-23 17-22 17-22 Customer Service Team Leader & language ** 23-30 20-25 20-25 18-23 18-23 Customer Service Agent 3+ years** 19-22 17-20 17-20 17-19 17-19 Customer Service Agent 3+ years & language ** 21-27 20-25 20-25 19-23 19-23 Customer Service Agent (0-3 yrs) ** 17-19 15-17 15-17 15-17 15-17 Customer Service Agent (0-3 yrs) & language ** 17-21 16-19 16-19 16-19 16-19

Telesales/ Telemarketing Telesales Manager* 38-50 35-45 35-45 30-40 30-40 Telesales Manager with language* 40-55 38-50 38-50 35-45 35-45 Telesales Supervisor * 25-28 20-25 20-25 18-23 18-23 Telesales Supervisor (With Language)* 27-35 25-30 25-30 23-28 23-28 Inbound Telesales* 17-22 16-18 16-18 15-18 15-18 Inbound Telesales with language** 18-23 17-20 17-20 16-18 16-18 Outbound Telesales** 18-25 17-19 17-19 16-19 16-19 Outbound Telesales with language** 20-27 18-20 18-20 17-20 17-20 Direct Marketing Specialist 18-32 17-25 17-25 16-24 16-24

* Standard benefits incl. An annual performance bonus of 10%-15%, VHI, Pension ** Plus performance related bonus. Language bonus: 8-10% of salary per year,

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HUMAN RESOURCES Dublin Cork Limerick Waterford Midlands

VP of HR 100-150 90-135 90-135 85-125 85-125 HR Director (10+ yrs Mgmt experience) 85-95 80-90 80-90 75-85 75-85 HR Director (3-5 yrs Mgmt experience) 75-90 70-85 70-85 65-80 65-80 HR Manager (3-5 yrs Generalist experience) 50-60 45-55 45-55 40-50 40-50 HR Manager (1-3 yrs Generalist experience) 38-44 35-40 35-40 30-38 30-38 ER Manager 55-60 50-55 50-55 45-50 45-50 IR Manager 60-75 55-70 55-70 50-65 50-65 Comp & Bens Manager 55-65 50-60 50-60 45-55 45-55 HR Generalist/Specialist 30-35 28-33 28-33 25-30 25-30 HR Administrator 22-25 20-23 20-23 18-22 18-22

Recruitment Recruitment Manager (In-house) 45-60 40-55 40-55 38-48 38-48 Recruitment Manager (Agency)* 40-55 38-50 38-50 35-45 35-45 Recruitment Specialist (In-house) 25-30 23-30 23-30 22-28 22-28 Recruitment Consultant (Agency)* 23-28 20-27 20-25 18-23 18-23 Recruitment Administrator 17-21 16-20 16-20 16-19 16-19

Training Training & Development Manager 40-50 35-45 35-45 30-43 30-43 Training Specialist 25-34 22-30 22-30 19-25 19-25 Technical Trainer (3+ yrs experience) 26-33 25-30 25-30 23-28 23-28 Training Coordinator 20-23 18-20 18-20 17-19 17-19 * Salaries listed refer to basics only, and exclude bonuses and commissions

OFFICE & ADMINISTRATION Dublin Cork Limerick Waterford Midlands

Office Manager 25-35 25-30 25-30 23-28 23-28 PA / Executive Assistant (3-5 yrs experience)* 28-35 26-32 26-32 25-30 25-30 PA / Executive Assistant (1-3 yrs experience)* 26-30 25-28 25-28 23-27 23-27 Administrator (3-5 yrs experience) 23-28 20-25 20-25 18-23 18-23 Administrator (1-3 yrs experience) 18-25 17-24 17-24 15-22 15-22 Team Secretary/Administrator 24-28 23-27 23-27 21-25 21-25 Receptionist (3+ yrs experience) 25-30 24-28 24-28 22-25 22-25 Receptionist (0-3 yrs experience) 18-24 17-23 17-23 16-22 16-22 Data Entry Operator 17-21 16-20 16-20 15-18 15-18 Accounts Administration Assistant 18-22 17-20 17-20 16-18 16-18 Mailroom Clerk 17-21 16-20 16-20 15-18 15-18 Senior Sales Administrator 26-30 25-28 25-28 20-25 20-25 Junior Sales Administrator 22-26 20-25 20-25 18-23 18-23 * Standard benefits incl. an annual performance bonus of 10%-15%, VHI, Pension

TEMPORARY OFFICE & ADMIN Dublin Cork Limerick Waterford Midlands (Hourly temp rates) Office Manager 13.10-15.90 13.00-15.00 13.00-15.00 12.50-14.50 12.50-14.50 PA / Executive Assistant (3-5 yrs experience) 12.50-13.50 12.00-13.50 12.00-13.50 11.00-13.00 11.00-13.00 PA / Executive Assistant (1-3 yrs experience) 11.00-12.50 10.00-12.00 10.00-12.00 9.50-11.50 9.50-11.50 Administrator (3-5 yrs experience) 12.00-13.20 11.50-12.50 11.50-12.50 11.20-12.10 11.20-12.10 Administrator (1-3 yrs experience) 11.00-12.10 10.00-11.50 10.00-11.50 9.50-10.90 9.50-10.90 Team Secretary/Administrator 11.00-12.50 10.50-11.50 10.50-11.50 10.00-11.00 10.00-11.00 Receptionist (3+ yrs experience) 10.50-11.85 10.00-11.50 10.00-11.50 9.50-11.20 9.50-11.20 Receptionist (0-3 yrs experience) 9.00-10.50 8.50-10.00 8.50-10.00 8.20-10.00 8.20-10.00 Data Entry Operator 8.90-10.50 8.50-10.00 8.50-10.00 8.00-10.00 8.00-10.00 Mailroom Clerk 9.50-11.20 9.00-11.00 9.00-11.00 8.00-10.50 8.00-10.50 Senior Sales Administrator 11.40-12.35 11.00-12.00 11.00-12.00 10.50-11.80 10.50-11.80 Junior Sales Administrator 10.10-11.50 10.00-11.10 10.00-11.10 9.20-10.50 9.20-10.50

LEGAL Dublin Cork Limerick Waterford Midlands

Solicitor 1 years experience 46-48 40-45 40-45 38-43 38-43 Solicitor 2-3 years experience 50-65 45-60 45-60 41-55 41-55 Solicitor 5+ years experience 70-85 65-80 65-80 60-75 60-75 Legal executives 1 years experience 25-26 22-25 22-25 20-23 20-23 Legal executives 2-3 years experience 28-32 25-30 25-30 22-28 22-28 Legal executives 5+ years experience 33-35 30-33 30-33 28-32 28-32 Legal Secretary 1 years experience 21-24 20-23 20-23 18-22 18-22 Legal Secretary 2-3 years experience 24-30 21-27 21-27 19-25 19-25 Legal Secretary 5+ years experience 31-33 29-32 29-32 26-31 26-31

RETAIL Dublin Cork Limerick Waterford Midlands

General/Store Manager 28-35 26-31 26-31 25-30 25-30 Assistant Manager 23-28 21-27 21-27 20-26 20-26 Department Manager 19-28 17-27 17-27 16-26 16-26 Area Manager 35-60 31-55 31-55 30-51 30-51 Merchandiser 19-23 18-22 18-22 17-21 17-21 Sales Clerk/ Cashier 16-20 15-19 15-19 15-17 15-17 Internal Sales 18-23 17-22 17-22 16-21 16-21 Telemarketing Executive 20-25 18-22 18-22 17-21 17-21 Buyer 25-50 23-45 23-45 22-40 22-40 Assistant Buyer 20-30 18-28 18-28 17-28 17-28 Inventory /Stock Controller 15-25 14-25 14-25 14-23 14-23 Customer Service Manager 30-40 25-35 25-35 25-30 25-30 Customer Service Representative 17-25 16-22 16-22 17-22 17-22

SALES, MARKETING, PR Dublin Cork Limerick Waterford Midlands

Sales & Business Development Sales & Marketing Director 85-100 80-95 80-95 75-95 75-95 Sales Director 70-100 60-90 60-90 55-85 55-85 Sales Manager 40-55 35-50 35-50 32-45 32-45 Business Development Director 55-90 50-85 50-85 45-80 45-80 Business Development Manager 35-55 30-50 30-50 28-45 28-45 Channel Sales Manager 55-65 50-60 50-60 54-55 54-55 Key Accounts Manager 35-50 30-45 30-45 25-40 25-40 Account Executive 25-33 22-30 22-30 20-30 20-30 Business Development Executive 25-35 20-30 20-30 18-25 18-25 Sales Executive 20-25 18-23 18-23 17-22 17-22 Sales Representative 25-30 22-27 22-27 20-25 20-25 Field Sales Representative 20-30 18-27 18-27 17-25 17-25 Telemarketing Executive 18-25 17-23 17-23 16-22 16-22 Marketing Marketing Director 55-100 50-90 50-90 45-85 45-85 Marketing Manager 45-70 40-65 40-65 35-60 35-60 Brand/Product Manager 35-50 30-45 30-45 25-40 25-40 Market Research Manager 35-40 30-38 30-38 28-35 28-35 Market Analyst 42-48 40-45 40-45 35-40 35-40 Marketing Executive 22-35 20-33 20-33 18-25 18-25 Marketing Assistant 20-27 18-25 18-25 16-20 16-20 Public Relations Public Relations Manager 35-55 30-50 30-50 25-45 25-45 Public Relations Officer 25-30 22-27 22-27 20-25 20-25 Advertising Creative Director 30-55 27-50 27-50 25-48 25-48 Art Director 30-45 28-45 28-45 25-40 25-40 Senior Designer 35-45 30-45 30-45 28-40 28-40 Junior Designer 22-28 18-25 18-25 17-23 17-23 Production Manager 30-35 28-32 28-32 26-30 26-30 Advertising Manager 40-50 35-45 35-45 30-40 30-40 Telesales Representative 18-20 15-18 15-18 14-18 14-18

MANUFACTURING & LOGISTICS Dublin Cork Limerick Waterford Midlands

VP, Manufacturing 90-100 85-95 85-95 80-90 80-90 General Manager 70-80 70-80 68-75 65-75 65-75 Operations Manager 50-56 50-55 50-55 48-53 48-53

Manufacturing Manager 55-70 50-65 50-65 48-60 48-60 Manufacturing Engineer 28-40 27-35 27-35 25-35 25-35 Manufacturing Supervisor 45-55 40-55 40-55 38-50 38-50 Manufacturing Operative 18-22 17-22 17-22 16-21 16-21

Production Manager 45-60 40-55 40-55 38-50 38-50 Production Supervisor 30-35 28-32 28-32 27-30 27-30 Production Scheduler 25-38 23-37 23-37 22-35 22-35 Packaging Supervisor 25-32 23-30 23-30 22-28 22-28 Machine Operator 18-19 17-19 17-19 16-19 16-19

Safety Manager 50-55 48-55 48-55 45-50 45-50 QA Inspector 24-26 22-25 22-25 19-23 18-24 General Manager 80-100 75-95 75-95 70-85 70-85 General Operative 18-20 17-20 17-20 16-19 16-19 Team Leader 25-35 22-32 22-32 21-30 21-30 Warehouse Manager 38-41 37-40 37-40 25-38 25-38 Warehouse Supervisor 25-35 23-33 23-32 22-20 22-30 Warehouse Operative 18-20 17-19 17-19 16-19 16-19

Distribution / Logistics Manager 38-43 37-42 37-41 36-41 35-40 Distribution / Logistics Supervisor 35-40 33-40 33-40 30-38 30-37 Transport Manager 41-45 40-45 40-45 37-43 36-42 Assistant Transport Manager 35-40 34-40 34-39 31-38 30-37 Transport Coordinator 30-32 28-30 28-30 25-29 24-28

Logistics Coordinator 29-32 28-31 27-30 26-29 25-29 Logistics Manager 43-46 42-45 42-45 38-41 38-41 Logistics Supervisor 36-38 37-37 35-37 34-36 34-35

Freight Manager 28-40 37-39 37-39 35-36 34-36 Freight Supervisor 34-36 33-36 33-36 29-34 28-33 Freight Clerk 21-23 19-21 19-21 17-19 17-19

Artic/ Haz Chemical 31-33 30-32 30-32 29-31 29-31 Artic Driver 29-31 28-30 28-30 27-29 27-29 HGV + Haz Chemical 32-34 29-33 29-33 27-31 26-30 C Licence 23-25 22-25 22-24 21-23 21-23 C1 Licence 21-23 19-21 18-20 18-20 18-20 Van Driver B licence 19-21 17-19 17-19 17-19 17-19 Reach Forklift 19-21 17-19 17-19 17-19 17-19 Counter balance Forklift 1921 17-19 17-19 17-19 17-19 Diesel Fitter 31-33 29-31 29-31 28-30 27-30

TECHNICAL Dublin Cork Limerick Waterford Midlands

Applications Engineering Manager 45-55 43-50 43-50 40-48 40-48 Applications Engineer 35-40 32-38 32-38 30-35 30-35 Component Engineer 35-40 33-37 33-37 31-35 31-35 Customer Engineer 38-48 35-45 35-45 33-43 33-43

Engineering Manager 48-55 45-55 45-55 45-55 45-55 Engineering Supervisor 35-45 33-40 33-40 30-38 30-38 Engineering Clerk 22-28 20-25 20-25 18-23 18-23 Engineering Co-ordinator 40-45 35-40 35-40 31-38 31-38

CAD Engineer/ Technician 30-35 28-32 28-32 27-30 27-30 Calibration Engineer 35-40 33-38 33-38 31-35 31-35 Calibration Technician 28-35 25-33 25-33 23-32 23-32

Documentation Manager 35-45 33-43 33-43 30-40 30-40 Documentation Engineer 35-40 33-38 33-38 30-35 30-35 Documentation Clerk 22-25 20-23 20-23 18-22 18-22 Documentation Co-ordinator 25-30 23-28 23-28 21-25 21-25

Automation Automation Manager 45-55 43-50 43-50 40-48 40-48 Automation Engineer 35-45 33-43 33-43 30-41 30-41 Automation Supervisor 40-50 38-45 38-45 35-45 35-45 Automation Technician 25-30 23-28 23-28 25-30 25-30

Mechanical Mechanical Engineer Supervisor 38-48 35-45 35-45 33-43 33-43 Mechanical Engineer 35-40 33-37 33-37 30-35 30-35 General Manager 60-75 65-70 65-70 63-69 63-69 Equipment Engineering Manager 50-55 45-50 45-50 43-48 43-48 Equipment Engineer 38-44 35-43 35-43 33-41 33-41

Electrical Electrical Engineering Manager 50-65 48-60 48-60 45-55 45-55 Electrical Eng Sup 35-45 33-43 33-43 30-40 30-40 Electrical Engineer 30-40 28-38 28-38 28-38 28-38 Electrical Technician 25-30 23-27 23-27 21-25 21-25 Electro-Mechanical Technician 25-30 23-27 23-27 21-25 21-25

Chemical Chemical Engineer Supervisor 40-45 38-43 38-43 35-40 35-40 Chemical Engineer 35-40 33-38 33-38 30-35 30-35 Chemical Technician 25-38 23-35 23-35 21-30 21-30 FPGA Design Engineer 48-65 45-60 45-60 43-55 43-55

Telecommunications Data Capture Engineer 35-40 33-38 33-38 30-35 30-35 Data Installation Engineer 35-40 33-38 33-38 30-35 30-35 Data Installation Technician 25-30 23-27 23-27 21-25 21-25 Datacomms Engineer 33-40 30-38 30-38 28-35 28-35 Datacomms Technician 25-28 23-27 23-27 21-25 21-25 Debug & Repair Technician 22-28 21-27 21-27 20-25 20-25 Hardware Engineer 35-45 33-43 33-43 31-40 31-40 Cabling Supervisor 30-35 28-33 28-33 25-33 25-33 Cabling Technician 28-30 27-30 27-30 25-30 25-30

TECHNICAL (Cont) Dublin Cork Limerick Waterford Midlands

Facilities Facilities Manager 45-55 43-50 43-50 42-48 42-48 Facilities Supervisor 33-40 30-38 30-38 28-35 28-35 Facilities Technician 25-30 23-28 23-28 21-25 21-25 Failure Analysis Engineer 35-40 30-38 30-38 28-35 28-35 Failure Analysis Technician 23-28 22-27 22-27 21-25 21-25

CONSTRUCTION Dublin Cork Limerick Waterford Midlands

Quantity Surveyor I years Exp 30-35 28-32 28-32 27-31 27-31 Quantity Surveyor 2 years Exp 35-40 33-38 33-38 31-37 31-37 Quantity Surveyor 3+ years Exp 40-45 38-43 38-43 36-42 36-42 Quantity Surveyor (Civil) 1-3+ years Exp 32-37 30-35 30-35 28-33 28-33 Quantity Surveyor (Civil) 3+ years Exp 35-45 33-43 33-43 29-41 29-41

Site Agent (Civil) 48-60 45-55 45-55 41-50 41-50 Site Agent (Buildings) 48-60 45-55 45-55 43-55 43-55 Project Manager 45-70 43-65 43-65 41-63 41-63 Project Manager I years Exp 40-48 38-45 38-45 36-43 36-43

Site Manager 45-65 41-60 41-60 38-55 38-55 Site Engineer 1-3 years 28-35 25-32 25-32 23-30 23-30 Site Engineer 3+ years 35-45 33-40 33-40 31-38 31-38 Civil Engineer 30-45 28-43 28-43 27-43 27-43 Civil Engineering Supervisor 40-50 37-48 37-48 35-45 35-45 Commissioning Engineer 35-43 33-40 33-40 31-38 31-38 Structural Engineer 40-55 35-50 35-50 33-48 33-48 Foreperson 40-60 38-55 38-55 36-51 36-51

Building Services Manager 45-55 43-51 43-51 41-50 41-50 Building Services Engineer 35-40 33-38 33-38 31-37 31-37 Building Services Supervisor 30-35 28-33 28-33 25-30 25-30 Building Services Technician 25-28 22-27 22-27 21-26 21-26

Environmental Engineering Manager 45-55 41-50 41-50 40-50 40-50 Environmental Engineer 35-40 33-38 33-38 31-37 31-37 Environmental Technician 25-30 23-27 23-27 21-26 21-26

SCIENTIFIC Dublin Cork Limerick Waterford Midlands Materials Management Materials Manager 45-60 43-55 43-55 41-50 41-50 Master Scheduler 40-50 38-48 38-48 35-45 35-45 Buyer/Planner 1-3 years 25-32 23-30 23-30 21-28 21-28 Buyer/Planner 3+ years 32-42 30-40 30-40 28-38 28-38

Quality QA/ QC Manager 50-65 55-60 55-60 45-55 45-55 QA/ QC Supervisor 35-45 33-42 33-42 31-40 31-40 Microbiology Analyst 1-3 years 24-30 23-28 23-28 22-27 22-27 Microbiology Analyst 3+ years 30-38 28-35 28-35 27-33 27-33 QA/ QC Analyst 1-3 years 24-30 23-28 23-28 21-27 21-27

SCIENTIFIC (Cont) Dublin Cork Limerick Waterford Midlands QA/ QC Analyst 3+ years 32-38 31-35 31-35 30-33 30-33 Lab Assistant 18-25 17-23 17-23 16-22 16-22 Laboratory Technicians 18-25 17-23 17-23 16-22 18-25 Analytical Chemist 1-3 years 25-32 23-30 23-30 21-28 21-28 Analytical Chemist 3+ years 32-38 31-37 31-37 25-35 25-35 QA Technicians 18-22 17-21 17-21 18-20 18-20

Regulatory Affairs Regulatory Affairs Officer 28-40 26-38 26-38 25-35 25-35 Regulatory Affairs Specialist 42-55 40-50 40-50 38-48 38-48 Regulatory Affairs Manager 48-60 45-55 45-55 43-53 43-53

Health/Safety & Environment Health & Safety Officer 25-33 23-30 23-30 20-30 20-30 Environmental Officer 25-33 23-30 23-30 18-26 18-26 Lab Technician 18-23 17-21 17-21 16-20 16-20

Technical & Production Operations Instrumentation/Elect Engineer 30-45 28-40 28-40 27-38 27-38 Pharmaceutical Engineering Manager 45-60 43-55 43-55 41-50 41-50 Production Engineer 28-38 27-35 27-35 25-33 25-33 Chemical Engineer 3+ years 32-55 30-50 30-50 28-48 28-48 Chemical Engineer 1-3 years 28-36 27-35 27-35 25-33 25-33 Production Technologists (op) 18-24 17-23 17-23 16-22 16-22

Research & Development Process Chemist 1-3 years 25-33 23-32 23-32 22-30 22-30 Process Chemist 3+ years 32-38 31-37 31-37 30-35 30-35 Development Chemist 1-3 years 25-34 23-33 23-33 22-31 22-31 Development Chemist 3+ years 32-38 31-37 31-37 30-35 30-35 R&D Engineer 30-40 28-38 28-38 27-35 27-35 R&D Technicians 18-24 17-23 17-23 16-22 16-22 Senior Scientist/Chemist 35-43 33-42 33-42 31-40 31-40 PhD Development Chemist 28-40 27-38 27-38 25-35 25-35 Process Development Manager 45-65 43-60 43-60 41-55 41-55

Compliance Compliance Manager 40-55 38-51 38-51 35-50 35-50 Compliance Officer 26-38 25-37 25-37 23-35 23-35

Documentation Documentation Engineer 28-38 27-35 27-35 25-33 25-33 Documentation Officer 25-28 23-27 23-27 21-26 21-26

Training Quality & GMP Trainers 32-38 30-35 30-35 29-33 29-33

Validation Validation Manager 45-55 43-53 43-53 41-50 41-50 Validation Engineer 1-3 years 28-33 26-31 26-31 25-30 25-30 Validation Engineer 3+ years 32-45 30-43 30-43 28-42 28-42 Validation Scientist 1-3 years 25-33 23-30 23-30 21-27 21-27

Validation Scientist 3+ years 32-43 31-41 31-41 30-40 30-40

INFORMATION TECHNOLOGY Dublin Cork Limerick Waterford Midlands IT Director 80 - 150 75-120 75-120 75-120 70-120 MIS Manager 50 - 70 47-67 47-67 45-65 45-65 Software Development Manager 55 - 75 50-70 50-70 50-65 50-65 Systems Manager 50-55 45-55 45-55 45-55 45-55 Systems Administrator 30 - 45 28-45 28-45 28-45 28-45 Operations Manager 40 - 55 38-50 38-50 38-50 38-50 Project Manager (Development) 40 - 60 38-55 38-55 37-50 37-50 Project Leader (Development) 35-50 30-45 30-45 28-42 28-42 Systems Analyst 30- 55 28-50 28-50 27-47 27-47 Business Analyst 35 - 55 30-50 30-50 30-50 30-50 Analyst Programmer (3-5 yrs experience) 35 - 55 33-50 33-50 30-48 30-48 Analyst Programmer (1-3 yrs experience) 28 - 35 25-30 25-30 22-28 22-28 Software Engineer (3-5 yrs experience) 30 - 55 28-50 28-50 25-45 25-45 Software Engineer (1-3 yrs experience) 28 - 35 26-30 26-30 25-28 25-28 Programmer (1-3 yrs experience) 28 - 35 26-30 26-30 25-28 25-28 Web Specialist 28 - 35 25-33 25-33 25-33 25-33 DBA 35 - 60 33-55 33-55 31-45 31-45 Technical Writer 28 - 40 25-38 25-38 23-35 23-35 Telecoms Engineer 30 - 45 28-43 28-43 26-41 26-41 Systems Operator (1-5 yrs experience) 20 - 40 18-38 18-35 18-35 18-35 Software Tester (1-3 yrs experience) 20 - 27 18-25 18-25 17-24 17-24 Software Tester (3-5 yrs experience) 25 - 40 23-38 23-38 21-35 21-35 Web Developer 23 - 38 22-35 22-35 21-33 21-33 E-Comm Consultant (3-5 yrs experience) 35 - 55 33-50 33-50 31-46 31-46 E-Comm Consultant (1-3 yrs experience) 30 - 35 28-33 28-33 26-31 26-31 QA Manager 35 - 55 33-50 33-50 31-48 31-48 BSc Computer Graduate 18 - 25 17-24 17-24 17-23 17-23

Hotline Technical Support Technical Support Manager 35 - 65 33-60 33-60 30-55 30-55 Hotline Support Supervisor 28 - 40 25-35 25-35 23-35 23-35 Hotline Support Supervisor (+2nd Language) 28 - 40 25-35 25-35 23-32 23-32 Support Engineer (6 mths – 2 yrs exp) 20 - 30 18-28 18-28 17-27 17-27 Line Support Engineer (0-2yrs exp +lang) 18 - 25 17-24 17-24 16-23 16-23 Line Support Engineer (2-4yrs exp) 25 - 28 23-26 23-26 21-25 21-25 Line Support Engineer (2-4yrs exp + lang) 25 - 32 23-30 23-30 21-28 21-28 Line Support Engineer (4yrs+ exp) 28 - 35 26-32 26-32 23-30 23-30 Line Support Engineer (4yrs+ exp + lang) 28 - 38 26-35 26-35 25-33 25-33 ACD/CTI Specialist 30 - 40 28-35 28-35 27-32 27-32

Technical Support

Field Service Manager 35 - 55 33-50 33-50 31-48 31-48 Field Service Engineer (3-5 yrs experience) 35 - 45 33-43 33-43 30-41 30-41 Field Service Engineer (1-3 yrs experience) 28 - 35 26-32 26-32 25-30 25-30 Network Manger 38 - 60 35-55 35-55 33-50 33-50 Network Engineer (2+yrs experience) 30 - 45 28-40 28-40 26-38 26-38 PC/Network Support (0-2 yrs experience) 23 - 27 22-25 22-25 31-25 31-25 Technical Trainer 25 - 45 23-40 23-40 21-38 21-38 Software Trainer 28 - 48 25-45 25-45 24-40 24-40 IS Support Technician 20 - 28 18-25 18-25 17-23 17-23

Localisation Localisation Development Manager 50-70 40-60 40-60 40-60 40-60 Regional Vendor Manager 35 - 50 33-47 33-47 31-45 31-45 Senior S/ware Localisation Test Engineer 28 - 35 26-33 26-33 25-31 25-31 S/ware Localisation Test Engineer 25 - 35 22-32 22-32 20-30 20-30 Localisation Engineer 20 - 32 18-30 18-30 17-28 17-28 Senior QA Engineer 28 - 40 26-36 26-36 25-35 25-35 QA Engineer 23 - 28 21-26 21-26 20-25 20-25 Evaluation Engineer 25 - 30 23-28 23-28 21-26 21-26 Junior Evaluation Engineer 18 - 25 17-24 17-24 16-23 16-23 Localisation Co-ordinator 22 - 25 21-23 21-23 20-22 20-22 Team Leader 25 - 35 22-32 22-32 20-30 20-30 Senior Program Manager 25 - 48 22-45 22-45 20-40 20-40 Junior Program Manager 23 - 27 21-26 21-26 20-25 20-25

IT CONTRACTS MARKET (Salaries represent daily rates paid to contractor) System Analyst 250-350 230-320 230-320 230-310 230-310 VB/MS Access Team Leader 300-400 285-385 285-385 280-380 280-380 VB/MS Access (3-5 yrs experience) 250-350 230-320 230-320 230-315 230-315 VB/MS Access (1-3 yrs experience) 180-300 160-280 160-280 150-270 150-270 C/C++/OOD Team Leader 300-400 275-375 275-375 275-375 275-375 C/C++/OOD (3-5 yrs experience) 280-350 270-345 270-345 265-340 265-340 C/C++/OOD (1-3 yrs experience) 250-300 230-280 230-280 225-275 225-275 Java (1-3 yrs experience) 200-250 185-245 185-245 180-240 180-240 C/UNIX (3-8 yrs experience) 300-450 285-435 285-435 280-430 280-430 C/UNIX (1-3 yrs experience) 220-300 210-285 210-285 210-280 210-280 ORACLE/INGRES/RDB (3-5 yrs exp) 340-450 320-430 320-430 320-430 320-430 ORACLE/INGRES/RDB (1-3 yrs exp) 280-350 280-330 280-330 270-330 270-330 VMS/IMS/COBOL/PL/1 (3-5 yrs exp) 300-400 285-385 285-385 280-380 280-380 VMS/IMS/COBOL/PL/1 (1-3 yrs exp) 250-320 245-315 245-315 240-310 240-310 SAP (3-5 yrs exp) 400-600 385-590 385-590 390-585 390-585 SAP (1-3 yrs exp) 300-450 285-445 285-445 285-440 285-440 T-COMMS/CISCO 300-380 285-375 285-375 280-370 280-370 UNIX 300-350 285-345 285-345 280-340 280-340 NT/WINDOWS (LAN) 180-220 175-215 175-215 170-210 170-210 NOVELL (LAN) 180-220 175-215 175-215 170-210 170-210 Software Tester (3-5 yrs experience) 200-300 185-280 185-280 175-275 175-275 Software Tester (1-3 yrs experience) 180-220 175-210 175-210 170-205 170-205

MANAGEMENT / EXECUTIVE SALARY INFORMATION Manpower has an unrivalled reputation for recruiting high-calibre management executives necessary for a company’s future success in today’s competitive environment. By having comprehensive knowledge of the current marketplace as well as access to premier candidates who are pre-qualified by reputation, we can adopt a proactive approach to recruitment that differentiates us from our competitors. We provide companies with a competitive, cost-effective program to help build a stronger business that is more efficient.� It is recommended that the salaries included in this guide be used in accordance with certain criteria, set out below, that will result in greater accuracy relevant to each position. Salaries at the higher end of the scale are usually associated with larger companies i.e. Greater Company Size, Turnover, Degree of responsibility. Salaries are at the lower end of the scale are usually associated with SME’s For example, a Finance Director in a company with a turnover of less than ���PLOOLRQ�HDUQV�DQ�average basic salary of �������DQG�DQ�DYHUDJH�WRWDO�UHPXQHUDWLRQ�SDFNDJH�RI� ��������ZKLOH�KLV�counterpart in a larger company with a turnover of between ����DQG� ����PLOOLRQ�FDQ�H[SHFW�WR�receive an average basic salary of ��������DQG�DQ�DYHUDJH�WRWDO�UHPXQHUDWLRQ�RI� ��������

Job Title ��� Managing Director 90-200 General Manager 65-160 Finance Manager 75-125 Finance Director 80-190 Sales Director 75-100 IT/Technical Director 75-125 Marketing Director 70-120 Operations Director 60-120 HR Director 60-110

Director of Engineering 70-95 The above salaries illustrate some of the long established job titles and salary ranges usually associated with executive management positions in traditional businesses e.g. manufacturing, retail, FMCG etc. In more recent industry sectors/technology areas, new titles have been introduced, some of which are reflected in the sample below, with a guideline of the associated salaries.

Job Title ��� CEO 150-205 CFO 90-200 COO 125-175 CIO 120-155 CTO 110-150 VP Operations 105-135 E-Commerce Director 70-100

Benefits Package Of particular interest to candidates at senior executive level or management level, are the benefits packages associated with the particular role. For more detail on typical benefits, please see related benefits section.

Benefits The provision of a comprehensive benefits package to staff has become almost standard, in all industries and is a means of attracting and retaining top talent. Benefits range from region to region and from industry to industry. The main benefits that are across the board range from the following: � Full medical cover, (BUPA or VHI) * � Participation in a defined contribution pension scheme, (up to 15% of gross annual salary) * � Life Assurance (4 times annual salary) and in many cases permanent health insurance * * Benefits are usually offered after the 6-month probationary period and backdated to start date. In addition to these standard benefits, employers are increasingly seeking to reward high performance with attractive bonus schemes, which can range from 10% of salary to in some cases 100% of salary. Educational assistance programs exist in virtually all companies but there are many diverse ways in which this can feature, from fully subsidising an educational program to refunding fees on successful completion of exams. Some companies allow a certain period of time for their employees to participate in online courses. The following benefits were the most popular amongst companies surveyed, the first being the popular and the last being least popular.

� Expenses � Car parking � Pension Scheme � Education subsidies � Long term service awards � Health Insurance � Subsidised restaurant � Life Assurance � Full medical cover � Sports/social club � Medical checks/screening � On-site medical facilities � Luncheon vouchers � Relocation expenses � Club subscriptions � Shopping vouchers � Interest free loans � Holiday fund � Crèche