Quality StandardsQuality Standards ISO:9000ISO:9000 Quality Systems Under Quality Systems Under

ISO:9000ISO:9000 ISO:14000ISO:14000 ISO Certification ProcessISO Certification Process

ISO:9000 - ISO:9000 - IntroductionIntroduction

International Organisation for International Organisation for Standardisation.Standardisation.

Represents more than 90 Countries.Represents more than 90 Countries. BIS (Bureau of Indian Standards) is the BIS (Bureau of Indian Standards) is the

Indian Arm of ISO.Indian Arm of ISO. All are NGOs which provides Common All are NGOs which provides Common

Standards on International Trade.Standards on International Trade.

ISO:9000 - ISO:9000 - IntroductionIntroduction

ExpectsExpects– Quality Manual.Quality Manual.– Document Quality Procedures.Document Quality Procedures.– Job Instructions that meets ISO Job Instructions that meets ISO

Guidelines.Guidelines. Verifications of Compliance by 3Verifications of Compliance by 3rdrd

Party Auditors.Party Auditors.

ISO:9000 - ISO:9000 - ComponentsComponents

Management Responsibility.Management Responsibility. Quality System.Quality System. Contract Review.Contract Review. Design Control.Design Control. Document Control.Document Control. Purchasing.Purchasing.

ISO:9000 - ISO:9000 - ComponentsComponents

Product Identification Product Identification Traceability.Traceability.

Process Control.Process Control. Inspection & Testing.Inspection & Testing. Inspection of Testing & Inspection of Testing &

measuring equipments.measuring equipments. Control of non-conforming Control of non-conforming

products.products. Corrective Action.Corrective Action.

ISO:9000 - ISO:9000 - ComponentsComponents

Handling, Storage, Preservation, Handling, Storage, Preservation, Packaging & Delivery.Packaging & Delivery.

Quality Records.Quality Records. Internal Quality Audits.Internal Quality Audits. Training & Human Resource Training & Human Resource

Development.Development. Servicing.Servicing. Statistical Techniques.Statistical Techniques.

ISO:9000 - Quality ISO:9000 - Quality SystemsSystems

ISO:9000 - Guidelines for Selection ISO:9000 - Guidelines for Selection and Use of Standards.and Use of Standards.

ISO:9001 - Model for QA in Design, ISO:9001 - Model for QA in Design, Development, Production, Installation Development, Production, Installation & Servicing.& Servicing.

ISO:9002 - Model for QA in Production ISO:9002 - Model for QA in Production & Installation.& Installation.

ISO:9003 - Model for QA during ISO:9003 - Model for QA during Inspection & Test.Inspection & Test.

ISO:9004 - Guidelines on Elements of ISO:9004 - Guidelines on Elements of QM System.QM System.

ISO - Certification ISO - Certification ProcessProcess

Selection of Appropriate Standard Selection of Appropriate Standard from ISO:9000 Series.from ISO:9000 Series.

Preparation Quality Manual to Preparation Quality Manual to Cover Elements in Selected Model.Cover Elements in Selected Model.

Preparation of Procedure & Shop Preparation of Procedure & Shop Floor Instructions.Floor Instructions.

Self Auditing to Check Compliance.Self Auditing to Check Compliance. Selection of Registrar.Selection of Registrar. Making Application to Obtain Making Application to Obtain

Certificate for Selected Model.Certificate for Selected Model.

ISO:14000 - ISO:14000 - IntroductionIntroduction

Primarily Concerned with Primarily Concerned with “Environmental “Environmental Management“Management“..

Means minimize harmful effects Means minimize harmful effects on the environment caused by on the environment caused by activities.activities.

To Achieve continual To Achieve continual improvement of its environmental improvement of its environmental performance.performance.

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ISO:14000 - BenefitsISO:14000 - Benefits Reduced Raw Material/Resource Reduced Raw Material/Resource

use.use. Reduced Energy Consumption.Reduced Energy Consumption. Improved Process Efficiency.Improved Process Efficiency. Reduced Waste Generation and Reduced Waste Generation and

Disposal Costs.Disposal Costs. Utilization of Recoverable Utilization of Recoverable

Resources.Resources.

What Next?What Next?

Material Planning BudgetingMaterial Planning Budgeting Material requirement planningMaterial requirement planning..