02 February 2007MATS324/iso9000-qfd.ppt ISO 9000 series QFD: Quality Function Deployment.
Quality Function Deployment - QFD Tool
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Transcript of Quality Function Deployment - QFD Tool
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8/13/2019 Quality Function Deployment - QFD Tool
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@ANNA NI
]umjaty @ubntalb Eipjlydibt ( ]@E)
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]umjaty @ubntalb Eipjlydibt ( ]@E)
Ousabiss as usumjjy stmrtie oinmusi tgiar `lubeirs rinlfbazi m
nustldir biie mbe oijaivi tgmt tgiy nmb smtas`y at oittir tgmb ltgir
nldpmbais. Mt tgi tadi l` `risg stmrt, tgi prleunt dmy oi ubaqui tl tgi
abeustry mbe gmvi nldpitatavi mevmbtmfis.
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]@E
Bl dmttir glw i``intavijy m nldpmby diits tgi abatamj biies l` tgi
nustldirs, at dust ridmab nlbstmbtjy mjirt mbe risplbsavi tl tgingmbfabf biies l` tgi nustldirs. Oinmusi a` tgi nldpmby as blt
risplbsavi tl tgisi ngmbfabf biies, tgi pmssmfi l` tadi wajj irlei tgi
imrjy nldpitatavi mevmbtmfis.
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]@E
]@E as m snaibta`an tingbaqui `lr trmbsjmtabf tgi vlani l` tgi nustldir abtl
eivijlpdibt l` prleunts mbe sirvanis. At as m nldpjiti prleunt pjmbbabfprlniss ms lpplsie tl prlojid sljvabf mbe mbmjysas. Ugi tingbaqui wms
abvibtie oy Mkmsga @ukugmrm l` Hmpmb mbe `arst mppjaie watg viry flle
risujts mt Ulyltm.
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Uingbanmjriquaridibts
Nustldirriquaridibts
_ijmtabf nustldirriquaridibts tl
tingbanmj riquaridibts
Nustldirnldpitatavimssissdibt
Nldpitatavi tingbanmj mssissdibt
Lpirmtalbmj flmjs
Nldplbibts l` ]@E Dmtrax
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Nustldir _iquaridibts
Adplrtmbnilb =3 plabt
snmji
^tip = 8 Jast nustldir riquaridibts mbe rmbk
Piry Adplrtmbt
Dleirmtijy Adplrtmbt
^jafgtjy adplrtmbt
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Uingbanmj
_iquaridib
ts
^tip ? 8 Jast tingbanmj riquaridibts tl diit nustldir riquaridibts
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= ? > 5 9
Nustldir nldpitatavi
ivmjumtalb lb 9 plabt snmji( 9 gafg , = jlw )
Mntalb_mbk
Nldpitatlr prleuntLur prleunt
Nustldir _iquaridibts
^tip > 8 Nldpmrabf prleunt watg tgi bimrist nldpitatlr
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Nustldir _iquaridibts_mbk
^tip 5 8 Istmojasg rijmtalbsgap oitwiib nustldir riquaridibt
mbe tingbanmj riquaridibts
^trlbf rijmtalb
Dleirmti rijmtalb
Vimk rijmtalb
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Nustldir _iquaridibts_mbk
Nldpitatavi ivmjumtalb
]@E Dmtrax lvirvaiw m`tir stip 5
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Nustldir _iquaridibts_mbk
Nldpitatavi ivmjumtalb
Nldpitatavi
Uingbanmj
Mssissdibt
9
5
>
?
=
^tip 9 8 El nldpitatavi tingbanmj Mssissdibt
Nldpitatlr mssissdibt
Lur mssissdibt
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Nustldir _iquaridibts _mbk
Nldpitatavi ivmjumtalb
NldpitataviUingbanmj
Mssissdibt
Lpirmtalbmj
Umrfits
^tip 0 8 Dibtalb lpirmtalbmj tmrfits lr mntalb plabts
Biw Srleunt
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]@E - Nustldirs Plani
Ugi wglji prlniss l` tgi ]@E nmb oi jabkie tl FAFL ( Fmromfi ab fmromfi
lut ). Ugas as oinmusi, a` tgi vlani l` tgi nustldir gms blt oiib nmpturie
prlpirjy, tgi `abmj prleunt wajj mjsl blt oi tgi lbi mntumjjy eisarie oy tgi
dmrkit pjmni. At as tgiri`lri ixtridijy adplrtmbt tl nmpturi tgi nlrrint vlani l`
tgi nustldir oi`lri tmkabf mby ltgir stip ab tgi ]@E pjmbbabf prlniss. Vi
wajj ixpjmab tgas oy tgi `lrtgnldabf ixmdpji l` biw nmr eivijlpdibt.
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M prleunt eivijlpdibt timd wmbts tl eitirdabi wgmt tgi nustldirswmbt ab m biw nmr. M`tir abtirvaiwabf molut =?3 nmr eravirs, tgi timdnmdi lut watg tgi `ljjlwabf ngmrt l` tgi nustldir riquaridibts 8
Biw nmr eivijlpdibt
NN N
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Eisarie prleunt mttraoutis ab m biw nmr
Imsy tl eravi
]uait raeabf , bl squimks lr rmttjis
Ixnijjibtjy `abasgie
^dlltg raeabf ivib lb rlufg rlme
Ixnijjibt fms dajimfi
Mirleybmdan eisafb
Gufs tgi rlme
@rii `rld orimkelwbs
@mst mnnijirmtalb
Partumjjy dmabtibmbni `rii
Eurmoji - wajj jmst =93333 dajis
Srltints tgi eravir mbe pmssibfir ab nmsi l` mnnaeibt
Njmssan styjabf
Gms abstrudibts tl rime nratanmj `ubntalbs
Gms dmby ijintrlban eivasis
Gms nlbvirtaoji rll`
9
5.7
5.0
5.9
>.1
>.7
>.6
>.0
>.9
>.5
>.>
>.?
>
?.?
?
=.5
_iquaridibt _mbk
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Urmbsjmtabf abtl tingbanmj riquaridibts
Ugi prleunt eivijlpdibt timd as mjj sit tl trmbsjmti tgi riquaridibts l`tgi nustldir abtl tingbanmj riquaridibts ms pir tgi ]@E dmtrax.
@mjjmny 8 Ugi surviy as omsie lb mffrifmti emtm dmbmfidibt mbe ats
omsan mssudptalb as tgmt tgiri as lbi oist mbswir `lr iviry lbi.
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Uwl ea``iribt prl`ajis l` eisarie prleunt mttraoutis
@mst mnnijirmtalbMirleybmdan eisafbGufs tgi rlme
Imsy tl eraviIxnijjibtjy `abasgie]uait raeabf
Njmssan styjabf^dlltg raeabf
@rii `rld orimkelwbsIxnijjibt fms dajimfiSrltints eravirsEurmojiDmby ijintrlban eivanisNlbvirtaoji rll`Partumjjy dmabtibmbni `rii
Sir`lrdmbni eravir Srmntanmj eravir
Ixnijjibt fms dajimfiPartumjjy dmabtibmbni `rii@rii `rld orimkelwbs
Imsy tl eraviEurmoji]uait raeabf^dlltg raei
Srltints eravirIxnijjibtjy `abasgie
Dmby ijintrlban eivasisMirleybmdan eisafbGufs tgi rlmeAbstrudibts tl rime `ubntalbsNjmssan styjabfNlbvirtaoji rll`@mst mnnijirmtalb
9
5
>
?
=
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Biw Nmr
Ugi njmssa`anmtalb l` tgi nustldir riquaridibts njimrjy rivimjs tgmt tgimttraouti wgang as dlst adplrtmbt `lr tgi pir`lrdmbni eravir, as jimstadplrtmbt `lr tgi prmntanmj eravir mbe vani virsm. M sadpji jastabf l` tginustldir riquaridibts wluje gmvi ei`abatijy ibeie up ab tgieivijlpdibt l` abnlrrint prleunt `lr tgi dmrkit. _imeabf tgi vlani l`tgi nustldir as tgiri`lri tgi dlst nratanmj mbe ngmjjibfabf mspint l`
tgi wglji ]@E prlniss.
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]@E - Nlbnjusalb
At as tgiri`lri viry adplrtmbt tgmt ylur lrfmbazmtalb as nlbstmbtjy jllkabf`lr tgi javabf nustldirs abstime l` dytgljlfanmj lbis nrimtie oy
mffrifmti emtm dmbmfidibt. Lbni tgi vlani l` tgi nustldir gms oiib
prlpirjy nmpturie, trmbsjmtabf tgid abtl tingbanmj riquaridibts sgluje
blt oi dung l` m ea``anujty.