Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December...

36
Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam FAASTeam Orlando Florida Orlando Florida Presentation Presentation Human Factors Human Factors

Transcript of Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December...

Page 1: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

Presented to: Orlando Florida Flying Community

By: The FAASTeam - Dr. Karen D. Dunbar

Date: December 7th, 2010

Federal AviationAdministrationFAASTeam FAASTeam

Orlando Florida Orlando Florida PresentationPresentationHuman FactorsHuman Factors

Page 2: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

2Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

What is a Pilot Deviation?

• A pilot deviation is defined as the actions of a pilot that result in the violation of a Federal Aviation Regulation or a North American Aerospace Defense (Command Air Defense Identification Zone) tolerance. FAA Order 7210.56C.

Page 3: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

3Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Page 4: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

4Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

A Partial Listing of the Unsafe Acts of Operators

Errors

Decision Errors

“Honest mistakes,” occur when one one does not have appropriate knowledge or made a poor choice, or procedural error.

Page 5: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

5Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Decision Errors

Improper inflight planning

Improper altitude/clearance

Aborted takeoff/landing decision improper

Weather evaluation inadequate

Improper refueling decisions

Improper remedial action

Page 6: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

6Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

A Partial Listing of the Unsafe Acts of Operators

Errors

Skill-based Errors

“Stick and rudder” and other basic flight skills that occur without significant conscious thought. Vulnerable to failures of attention, memory and/or technique.

Page 7: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

7Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Skill-based Errors

Airspeed not maintained

Aircraft control inadequate

Abrupt vs. excessive vs. not maintained

Stall spin inadvertent

Altitude improper/not maintained

Inadequate visual lookout

Proper glide path not maintained

Page 8: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

8Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

A Partial Listing of the Unsafe Acts of Operators

Errors

Perceptual Errors

Errors due to erroneous response to illusions. Occur when sensory imput is degraded.

Page 9: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

9Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Perceptual Errors

Misjudged distance/Descent

Misjudged altitude

Misjudged maneuver/procedure

Clearance not maintained

Spatial disorientation/vertigo

Visual Illusion

Page 10: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

10Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

A Partial Listing of the Unsafe Acts of Operators

Violations

Routine Infractions

“Bending” the rules tolerated by authority. Must look up the supervisory chain to identify those in authority who are not enforcing rules.

Page 11: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

11Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Routine Infractions

VFR flight into IMC (continued, performed, encountered)

Flight into adverse weather continued

IFR procedure not followed

Procedures/directives not followed

Minimum descent altitude not maintained

Operation with known deficiency in equipment performed

Page 12: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

12Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

A Partial Listing of the Unsafe Acts of Operators

Violations

Exceptional Infractions

Isolated deviation from the rules, but not tolerated by management. Difficult to predict, since not indicative of one’s usual behavior.

Page 13: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

13Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Exceptional Infractions

Low altitude flight/buzzing performed

Operation with known deficiency in equipment intentional

VFR flight into IMC intentional

Flight into adverse weather intentional

Design stress limits of aircraft exceeded

Aircraft weight and balance

Page 14: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

14Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Preconditions for Unsafe Acts

Substandard Conditions of Operators

Adverse Mental States

Mental conditions that affect performance

Page 15: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

15Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Adverse Mental States

Impairment – alcohol/drugs (can be OTC meds)

Fatigue – lack of sleep, flight schedule

Excessive workload

Overconfidence in personal abilities

Overconfidence in aircraft capabilities

Complacency

Diverted attention

Circadian dysrhythmia/disruption

Pressure induced by conditions/events

Page 16: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

16Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Preconditions for Unsafe Acts

Substandard Conditions of Operators

Adverse Physiological States

Medical/Physiological conditions that preclude safe operations

Page 17: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

17Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Adverse Physiological States

Spatial disorientation

Impairment due to illness

Incapacitation/loss of consciousness

Physical impairment

Hypoxia

Motion sickness

Illness

Page 18: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

18Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Preconditions for Unsafe Acts

Substandard Conditions of Operators

Physical/Mental Limitations

Situation exceeds the capabilities of the operator.

Page 19: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

19Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Physical/Mental Limitations

Lack of recent/total time

Lack of recent/Total instrument time

Visual look out not possible

Physical impairment visual deficiency

Lack of familiarity with geographical area

Lack of familiarity with aircraft

Page 20: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

20Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Preconditions for Unsafe Acts

Substandard Practices of Operators

Crew Resource Management

Poor communication/coordination among personnel.

Page 21: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

21Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Classification of CRM failures

Page 22: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

22Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Crew Resource Management

Preflight planning preparation inadequate

Aircraft preflight inadequate

Crew group coordination inadequate

Poor communication/coordination within and between

aircraft, ATC, etc.

Failure of leadership

Page 23: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

23Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Preconditions for Unsafe Acts

Substandard Practices of Operators

Personal Readiness

Failure to prepare mentally or physically for duty.

Page 24: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

24Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Personal Readiness

Failure to adhere to crew rest requirements

Self-medicating

Overexertion while off duty

Poor dietary practices

Failure to adhere to bottle to brief rules

Page 25: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

25Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Best Practice Session at the 2009 TapRooT@ summit

Brickey, R., Hubbartt, J., Vallee, C.

Page 26: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

26Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Situation awareness

Accuracy of a person’s current knowledge and understanding of task at hand and related working conditions compared to actual conditions at a given time

Page 27: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

27Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

S ummarize

A nticipate

F orsee

E valuate

R eview

Page 28: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

28Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job site preview

Page 29: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

29Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job site preview

Questioning attitude

Page 30: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

30Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job site preview

Questioning attitude

Self-checking

S top

T hink

A ct

R eview

Page 31: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

31Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job site preview

Questioning attitude

Self-checking

Procedure Use and Adherence

Page 32: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

32Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job Site preview

Questioning attitude

Self-checking

Procedure Use and Adherence

Effective Communication

Page 33: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

33Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Practical Tools to Stop Worker Error

Task preview

Job site preview

Questioning attitude

Self-checking

Procedure Use and Adherence

Effective communication

Phonetic alphabet

Page 34: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

34Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

When is an error/deviation not a pilot error/deviation?

• When it is an ATC operational error or operational deviation.

Page 35: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

35Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010

Bottom Line

• Human error is often preventable• Adequate ability, attitude, training, skills,

experience, planning, preparation, decision making, procedure adherence, communication, and self- and situational awareness will avoid most of the errors that lead to unsafe acts by pilots.

Page 36: Presented to: Orlando Florida Flying Community By: The FAASTeam - Dr. Karen D. Dunbar Date: December 7th, 2010 Federal Aviation Administration FAASTeam.

36Federal AviationAdministration

FAASTeam CFI Workshop 8

December 7, 2010