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    CONSUMER BEHAVIOUR PRESENTAION ON

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    SARAVANAN.S

    ISBE-A

    24

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    VERBALISER AND VISUALISER

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    ICI PAINTS

    Multi divisional company dealing in rubber,

    chemicals, paints, polycarbonate and others

    Mainly auto refinishes and decorative paints Present in all categories

    Brands-dulux, duco and 2k.

    Only Indian decorative paint manufacturerproducing paints that are totally free from

    toxic metals.

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    ATTRIBUTES

    Dulux interior- washability, durablity fungal

    resistant, smoothness and exclisuveness

    Weathershield (exterior wall finish)-preventsexterior wall from cracking and eroding due to

    high rutile content.

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    MISSION STATEMENT

    "The ICI Paints team intends to remain market

    leaders in the Paints Business. We

    wish to be recognized for offering the best

    products and excellent customer

    service. We will run a high quality, profitable

    and growth oriented business in an

    exciting and safe environment."

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    SEGMENTATION

    The ICI Paint business can be divided into

    three categories

    IndustrialAutomotive

    Decorative

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    DOGMATISM

    It is the level of rigidity that person shows

    towards a product

    People are generally low dogmatic towards icipaints

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    KEY INSIGHT-PERSUASION

    I WISH MY HOME TO LOOK NEW FOREVER

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    MARKET POSITIONING

    In order to better understand how to increase

    the market share of ICI Weathershield, wehave to position the brand with its direct

    competitors. That is best demonstrated with

    the help of theBCG matrix.

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    WHAT MAKES BRAND STAND AMONG

    CONSUMERS

    The brand ICI Paints has stood for different things atvarious points of time without ever compromising onits core values and core purpose.

    Commitment and Integrity in dealing with internal andexternal customers.

    A strong belief in individual ability and creating anenvironment in which entrepreneurial spirit isencouraged.

    To continuously rejuvenate every living and workingspace of people and bring joy to their lives.

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    PRODUCT CONCEPT

    PRODUCT CONCEPT is that the company

    differentiates its products or services to thoseof other companies

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    Loyalty

    Since ICI weather shield is the most popular

    brand for exterior paints,

    consumers are highly loyal towards ICI paints

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    Optimum stimulation level

    People always have a very high optimum

    stimulation level for ISI paints

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    34%

    19%13%

    12%

    6%5%

    8% 3%

    Market Share: Decorative paints

    Asian

    PaintsNerolac

    Berger

    ICI

    J&K

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    Why ICI paints

    ICI PAINTS is about people who invest

    emotional energy in creating their homes

    ICI paints is about homes which reflect the

    taste and love of their owners/residents

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    Convenience for placement

    Place includes company activities that make

    the product available to target consumers.

    customer. The channels used for this purposeare known as Marketing Channels.

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    Why Asian paints is a market leader

    Brand Image of Asian Paints

    Market Leadership (44 %)

    Distribution Network

    Inherent advantages of water based woodfinishes

    (environment friendly etc.)

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    Market segmentation of Asian paints

    Divided into two segments

    Decorative paints-70 % of total paint market

    Industrial paints

    Synthetic enamels -47 % share

    34 % of market share

    Interior paints and exterior paints

    Automotive paints- 50 %

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    ICI PAINTS- STRENGTHNESS

    Brand Name.

    More than 80 years of experience in thepaints industry.

    Multinational Company.

    World renowned chemicals and paints manufacturers.

    Having production setup in more than 55countries.Widerrange of products.

    Wider dealer network as compared to itscompetitors.

    Business volume is very high as compared tothe

    competitors. Focuses on safety, security, health and environment as acorporate social responsibility.

    Technological Advantage

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    WEAKNESS OF ICI PAINTS

    Very low discounts for business partners.

    Complex Supply Chain Configuration.

    Comparatively less convenient delivery oftheproducts as business partners are in1000s.

    Meeting demand becomes a challenge inthedemand season

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    Pakistan is developing country and there isa lot ofbusiness growth in this country. Soseeking newmarkets in this area is greatopportunity.

    Finding solutions to the painting problems can also help to grow. Such product arestill

    absent in the market which can gainthe attentionof customers. So to work onthose problems lead

    to a great opportunity.

    Higher standard of living andawarenessdeveloping in Pakistan

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    SOLUTIONS ANDRECOMMENDATATIONS

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    Post purchase dissonance

    To avoid post purchase dissonance, IC I paints

    are trying its level best to avoid fake paint

    Since ICI the most popular brand for exteriorshield the percentage of fake paint sold under

    this brand is very high.

    ICI Weathershield is supplied in metal

    containers, which are not sealed in any

    foolproof fashion.

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    Therefore the entire packing should be

    changed, so that fool proof should be avoided.

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    VENDOR DEVELOPMENT

    Promote Vendors in supplying the raw

    Materials Rather than Importing.

    Develop suppliers in supplying basic

    ingredients for paints ( pthalicanhydride, Resins)

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    DURI S SE S

    Increase Exports to ore

    countries ( lreadyCaptured exporting to 22

    markets- sia Pacific, iddleEast, frica)

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    Penetration pricing

    Destroyer pricing

    Target Pricing

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    EFFECTIVE ADVERTISING

    ICI paints should use effective advertising , so

    that it stimulates and persuades the

    consumer.

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    Future positioning

    GOING TO WHERECONSUMER IS

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