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Delegation:The Art of Delegating EffectivelyThe Art of Delegating Effectively

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AgendaAgenda8:30-8:45 Session One: Introduction and Course Overview8:45-9:00 Icebreaker: Spinning a Tale9:00-9:30 Session Two: Why Delegate?9:30-10:00 Session Three: What is Delegation?10:00-10:15 Session Four: Pre-Assignment Review10:15-10:30 Break10 30 10 45 S i Fi Pi ki th Ri ht P10:30-10:45 Session Five: Picking the Right Person10:45-11:00 Session Six: The Delegation Meeting11:00-11:45 Session Seven: Levels of Authority11:45-12:00 Morning Wrap-Upg12:00-1:00 Lunch1:00-1:10 Energizer: Simon Says1:10-1:40 Session Eight: Giving Instructions1 40 1 50 S i Ni C i ti Skill1:40-1:50 Session Nine: Communication Skills1:50-2:00 Session Ten: Monitoring Delegation2:00-2:15 Break2:15-3:30 Session Eleven: Practicing Delegationg g3:30-4:00 Session Twelve: Giving Feedback4:00-4:15 Session Thirteen: Becoming a Good Delegator4:15-4:30 Workshop Wrap-Up

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Session One: Course OverviewSession One: Course Overview

Clearly identify how delegation fits into your jobClearly identify how delegation fits into your job and how it can make you more successful.

Identify different ways of delegating tasks.U i ht t f ff ti Use an eight-step process for effective delegation.

Give better instructions for better delegationGive better instructions for better delegation results.

Ask better questions and listen more effectively. Recognize common delegation pitfalls and how

to avoid them. Test your delegation skillsTest your delegation skills.

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Session Two: Why Delegate?Session Two: Why Delegate?

Benefits/Advantages Disadvantages/Why you don't delegate

Allows you as a manager to Not sure enough of your positiony gachieve more

Allows time for managerial duties Increases your own promotion

potential

g y p May diminish your authority Fearful of the risk involved Don't want to seem bossy May fear others doing a taskpotential

Develops skills of team members Increases team involvement Maximizes efficient output

May fear others doing a task better

Takes too much time Employees aren't

Produces faster, more effective decisions

Increases flexibility of operations

experienced/skilled Feel like you have lost control You do it better

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Session Two: Why Delegate?Session Two: Why Delegate?

Dos Donts

Specify the results expected. Delegate just trivial tasks.

Explain why you are delegating. Delegate haphazardly.

Gi th th it t E t th t d th j b ll Give the necessary authority to carry out the tasks.

Expect others to do the job as well as you can.

Let others know of the delegation. Be an autocratic delegate.

Have confidence in employees. Check constantly to see how things are going.

Take credit for results achieved by ystaff.

Overload employees.

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Session Three: Wh t i D l ti ?What is Delegation?

In the broadest sense, delegation involves five things:

The training and development of your staff The direction and follow-up of assignmentsThe direction and follow up of assignments The analysis of performance problems Coaching to overcome problems Periodic formal evaluations of performanceNo

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Session Three: Wh t i D l ti ?What is Delegation?

Four Steps to Delegation

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Session Three: Wh t i D l ti ?What is Delegation?

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Session Three: Wh t i D l ti ?What is Delegation?

Degrees of Delegation

Investigate and report back Investigate and report back. Investigate and recommend action. Investigate and advise on action planned.Investigate and advise on action planned. Investigate and take action; advise you on

the action taken. Investigate and take action.No

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Session Three: Wh t i D l ti ?What is Delegation?

When should you delegate some of your work?

How can you prepare yourself for delegating?

What tasks should you delegate? What tasks should you NOT delegate? How do you know whether you are

delegating well or not?No

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Session Four: P A i t R iPre-Assignment Review

1 Assign sections of overall plan to individual planners1 Assign sections of overall plan to individual planners.

5 Gather data on which plans will be based.

1 Judge whether plan reports are of acceptable overall quality.

3 Decide what objectives will be included in plans.

1 Establish the number of planner-hours to be allocated to each project.project.

4 Meet with local officials to get their opinions for inclusion in plans.

4 Write community plans4 Write community plans.

3 Work with governing bodies in their legal adoption of plans.

2 Present information about the plans to the public.

1 Keep track of whether activities are being carried out within budget.

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Session Five: Pi ki th Ri ht PPicking the Right Person

How do you pick the right person for the job?

Demonstrated Skill Demonstrated Skill Employee Motivation Employee WorkloadEmployee Workload Matching Skills and People

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