OTM Training Tips

Agenda

Who we are…

can we talk about OTM training?

What’s available?

Basics and set up

Training content

Training tips

Company

Tsol is a boutique firm focus on Supply Chain

solutions, our most representative projects

include:

enterprise software selection

business strategy

logistics process reengineering

implementation of systems for the management of

warehouses (WMS), transportation (TMS), fleets

(FMS), and routing (R&S).

Company

Tsol has executed successful projects in the

US, Mexico, Brazil, Colombia, Chile, Argentina

and Europe serving companies in different

sectors including 3PLs, carriers, distributors,

consultancies, manufacturers, retailers and

technology vendors.

What we have done (on the training side)

Book

Publisher/Distributor

(USA)

Super Cool

Bottler/Distributor

beverage company

(USA/CAN)

Fluffiest Bakery on the

world (MEX)

Super solid Steel

Company (MEX)

Oil and Lubricant

Distributor Company

(MEX)

Parcel Company (COL)Training for Oracle

University

(USA/MEX/CHL/ARG)

What’s available?

On Line

• Oracle

– Live Virtual Class, Self Pace

– TOIs and Knowledge Zone (restricted access)

• Consulting Firms

– E-Course

Classroom

• Oracle Classroom Training

• Oracle Boot Camps (for partners)

• Consulting Firms On Site Training

Develop your own

What’s available?

Core Competence

Systems Integration

Financials (settlements)

Sourcing

Agents

What’s available?

TOIs

These are high-level implementation-

focused presentations covering

new/changed features from a business

perspective.

Basics and set up

Self develop

If you decide to develop your own, first thing

you’ll need is a training environment,

otherwise is not training, is just another PPT

presentation

If you don’t have one, and do not have the

resources to install one, you can always rent

one just for the training time

Basics and set up

Logistics

Course size / timing

Space / # attendees

Computers / Hardware

Instance (direct or VPN)

Basics and set up

Logistics

Projecting, not just for power point, but to

point out fields menus, clicking…

Basics and set up

OTM Training environments

Special environment?

What kind?

Basics and set up

OTM Training environments

Access and availability

Basics and set up

Who is driving?

Who is the right one?

Tech?

Functional?

Pro Trainer?

Training content

Focus on your audience

Basic training for End Users should be very

specific

Overall view and how it works should be brief,

not too deep into configuration details and/or

how OTM works

Training content

Focus on your audience

OTM Super Users

As much as the training is a good percentage

of the success for these profiles, the skill set

and background is also a key factor to develop

reliable super-users.

Training content

When to train?

OTM Super Users

Get them to get a feeling of what is to

configure objects, so they can get a good

“taste” of what the application can do, and

what is the effort level to do it

Training content

What are the MUST learn topics

OTM 101

Distance / Time

Rates

Itineraries

• Equipment

Shipment Planning

Loading data via CSV (flat files)

Training content

What are the useful topics

OTM Core functionality

Get to know how it works but don’t expect to master it

Domains Business Monitors

ITEMs Indicators

Agents Logs

Events

Settlements

Fleet Management

Training content

Training structure

% of theory vs. % of hands on labs

Training content

Exercise Lab / hands on

Make sure:

Exercises are not to complex, not too easy

Lab make sense or at least is close to the

attendee’s business process

Pre-config environment so that most of the

exercises do get expected results, and some

that show what happens when some

configuration piece is missing

Training content

Show them how to trouble shoot

Show them the Help Menu and how to use it

Training content

Don’t worry about details and specific

scenarios audience might ask

Training tips

I usually have the url to get to TOIs and/or OTM

related material, because they always ask to

get that

Admin Guides, Install Guides and

documentation are always a request

INDEX (table catalog) is a must for super users

Training tips

A good way of knowing how good is the

training, is the final exercise results

But you should always ask for feed back so

you can improve your training

Thanks

Questions?

Norman Fontes

norman.fontes@tsolco.com

Office.52+ 33 3587 3142

Mobile: 52+ 133 3849 8118

Please come to

our booth at the

end of the hall or

go to

www.tsolco.com