Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

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Mobile. It’s emotional ilicco elia Head of Mobile LBi @ilicco

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Transcript of Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

Page 1: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

Mobile.It’s emotional

ilicco elia Head of Mobile LBi

@ilicco

Page 2: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

TECHNOLOGY HAS CHANGED

EVERYTHING

Page 3: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

Mobile is more important than you would believe

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Mobile usage has already exploded

55% of Twitter & Facebook traffic comes from smartphones

83% of Twitter users have browsed by mobile

The need for a mobile optimised site is greater than everEven though apps are all the rage.

Page 5: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

Mobile is now 2/3rds of all connected devices

Page 6: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

MOBILE ISTHE MOST PERSONAL

OF DEVICES

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The most personal of device

Everything you do on a mobile phone is inherently personal; you call people you know; send SMS to friends; email colleagues; organize social events.

You do this all day, every day, over 150 times a dayThat’s every 7 minutes while you’re awake

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HOW CAN WE GO FROM

PAYING TO GIVING

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Use Emotion

Link a giving moment to an emotional event or response – e.g. “I saw a picture my mum would have liked… I will upload it and pay 10p to charity”

Page 10: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

HOW DO WE MAKE GIVING REPEATABLE

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Direct DebitsRepeatRegular

and hence are associated with

a utility bill

Page 12: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

Direct Debitsare about paying

for things

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Should we try to separate giving from paying?

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Could we link repeat donations

to emotional moments?

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NEXT STEPS

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SMS giving is easy and gaining wider acceptance

Page 17: Mobile: the opportunity for charities | Ilicco Elia – Head of Mobile at LBi

This is all you need to start collecting payments via SMS

<a href=“sms://84040”>Click and Type “Donate £5”

</a>

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MAKE YOUR EMAILS MOBILE FRIENDLY

MAKE YOUR WEBSITES MOBILE

FRIENDLY

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MAKE IT PERSONAL

MAKE IT RELEVANT

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THINK ABOUT THE CONTEXT OF THE

DONATION

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ATTACH A FEELING TO GIVING

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Mobile.It’s emotional

ilicco elia Head of Mobile LBi

@ilicco