Mobile Application Management - VMware Workspace ONEhelp.vmwdemo.com/internal/DemoTopic-MAM.pdf ·...

Mobile Application Management | v.2015.05 | May 2015

Copyright © 2015 AirWatch, LLC. All rights reserved. Proprietary & Confidential.

Mobile Application

Management Demo Topic AirWatch 20150505



Page 1

Let’s Get Started (5 Minutes)

Introductions

When beginning a demo, introduce yourself and any supporting AirWatch contacts on the call. Additionally, ask for

introductions of the prospect audience.

Capture names and roles within the organization

Load information into Salesforce after the demo

Use this information to map the account

Background

After making introductions, ask the prospect to review their project and mobility initiatives. The goal is to validate their

requirements for a solution, open dialog with the prospect, and confirm the prepared demo agenda aligns with the

prospect’s needs.

Understand the project background and any mobility initiatives

Discover the landscape for any partners or competitors

Review project timelines and goals for deployment

Understand current device population

o Device types, counts, ownership

o Email configuration

o Applications deploying

o Content requirements

o Containerization approach

Review the Agenda for Call

Presentation

Product Demo

Questions



Page 2

Quick Presentation

Sales Kit

Download a copy of the relevant presentation from Sales Kit

Rearrange or delete slides to meet specific needs of your demo

Add slides from other approved Sales Kit presentations if needed

Explore AirWatch

Demo Preparation

Have your device pre-enrolled before your demo

o Environment: demo.awmdm.com or demo2.awmdm.com

o Group ID:

Script Grp ID Description

BYOD exec Generic Worldwide BYOD corporate demo (includes employee owned privacy policies)

Corp-Ded corp Generic Corporate Dedicated demo (includes corporate dedicated privacy policies – ex. GPS and Phone #)

MAM Only mam MAM without MDM – Only app catalog pushed down

Demo Outline

Console Overview Show on AirWatch Console

Key Items to Highlight:

Gives insight to mobile deployments

See breakdown of devices, status, compliance, etc.

Single pane of glass – view entire mobile device fleet

HTML5 – flexible /dynamic views



Page 3

Organization Hierarchy Show on AirWatch Console


Group devices based on geo, business unit, purpose etc.

Multi-tenancy

Roles based access control – limit access / filter devices

End User Experience – Unified App Catalog Switch to device


Single app store for all desktop, mobile, virtual, and web apps.

Sort apps by internal, public, vpp, and web types

Easily search entire catalog by keywords

For iOS B2B and VPP integration

Collect app user ratings

Download on-demand apps (AW Video)

Enterprise SSO / O365 Apps Show on device


AW provides a single point of entry across business apps.

Access control, DLP, restrictions (open with), remotely wipe data

Support for public Microsoft Office 365 apps

Kerberos authentication support allows seamless user login by their corporate identity (use O365 apps)



Page 4

App Configuration allows admins to pre-populate app data

With app config admins can populate app endpoint (URL) and user identity (email) for minimal user interaction

Simply launch Box application and select authentication to show (Kerberos auth in background)

Only allow managed devices to authenticate and gain access to application

Wrapped / SDK Apps – MeetingRoom Show on device


Leveraging the SDK and app wrapping enable authentication, DLP, security, and app tunnel to existing apps

Our sample corporate app allows you to book meeting rooms

MeetingRoom app automatically signs user in with their identity and enables VPN for this app ONLY

App Life Cycle – App Deployment Switch to AirWatch Console


Admin console supports public, internal, VPP, and B2B deployments

For this demo select MeetingRoom app

Detailed admin view of how your apps are being deployed, how many users have installed the app, what groups have been assigned, etc.

Scroll through tabs – admins can add app usage, images, and support details



Page 5

Granular views of all devices with application assignments. Dynamically install or remove app from a single device or all

App Life Cycle – Smart groups Show on Console


Dynamically assign apps to all your users and devices

Robust app assignment criteria

Assign apps by directory services user groups, custom groups of devices, device ownership, tagging, specific inclusion and exclusion lists

Apps are dynamically assigned and updated based on these assignments

Ex. Tagging devices – if a device is damaged simply tag the device for repair. Device is automatically reassigned to remove all corporate apps, when device is functional all apps are added back.



Page 6

App Life Cycle – Deployment Show on Console Key Items to Highlight:

Define deployment criteria – automatically push app / allow users to download ad-hoc

Add DLP – remove app when device is unenrolled and prevent app backups

Enable per app VPN capability and app configurations to pre-populate app data for authentication and access

App Life Cycle - Security / Compliance App Groups Show on Console


Ensure devices are under corporate compliance with app whitelists, blacklists, and required groups.

Define custom app groups or integrate with 3rd party app analysis vendors like Veracode.

Tie app groups into AW’s integrated compliance engine, which allows you to define automatic escalated actions to ensure users devices are secure and in compliance.



Page 7

Security / App Wrapping & SDK Show on Console


Add security and usability to your existing corporate apps through AW’s SDK and app wrapping engine.

Define authentication policies with passcodes and username / passwords.

Enable single sign and integrated authentication

Add security with compromised detection, geofencing, NAC settings, and DLP policies like preventing copy/paste, printing, screenshot, and add dynamic watermarks.

App Life Cycle - Enhanced Functionality Show on Console


Fully customize applications with unique company branding

Enable logging for troubleshooting

Flag applications to retrieve analytics and display in the admin console to see how your apps are being utilized.

Logging and Reporting Show on Console


View audit trail of app error logs

AW analytics provides a central place to view all apps, and compare data against different metrics such as industry, region, and market.

View usage rate for each app

Reporting and automation allow admins to generate and subscribe to



Page 8

reports

API Show on Console (demo.awmdm.com/api/help or

demo2.awmdm.com/api/help)


AW provides a number of API’s to organizations to use core product functionality with existing infrastructure and apps

AW supports the REST API protocol where organizations can perform MAM commands like install, get app groups, create app assignments, and much more!

demo.awmdm.com/api/help

demo2.awmdm.com/api/help



Page 9

App Life Cycle Build Management Key Items to Highlight:

Streamline the app development lifecycle with AW’s continuous development support

Developers can create and make updates to applications without ever needing to distribute the application.

Once developers compile their app, this app is synced with a build server and then uploaded to AW through REST API’s for testing and deployment.

App Life Cycle App Ecosystem and Marketplace Key Items to Highlight:

AW’s rich app ecosystem features Independent Software Vendors (ISV’s), Mobile Application Development Platforms (MADPs), Rapid App Development Platforms (RAD), and 3rd party app developers that integrate with the AW platform.

Working with this comprehensive app ecosystem AW provides app-level policies, app wrapping engine, and SDK to solve organizations app strategies from development to deployment. Through a program we call the AW App Shield.



Page 10

Flexible Deployment Options Container Key Items to Highlight:

Flexible options to deploy AW’s MAM solution (traditional MDM vs. a minimal container)

Lightweight container gives you access to all corporate apps without a management policy on device



Page 11

Demo Next Steps

Ask the audience for questions

o For example, is there anything in particular you would like to see more of?

Encourage signing up for a free trial

Discuss and confirm next steps and deliverables

o Make sure there are actionable deliverables

o Set timeline then meet and exceed timeline

Send a follow up email after the demo

o Say Thank You for Your Time

o Confirm any follow up steps and timelines

Mobile Application Management - VMware Workspace ONEhelp.vmwdemo.com/internal/DemoTopic-MAM.pdf ·...

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