"We are getting through this together, and I am confident thatLos Angeles will rise to the challenge as we always do in moments of crisis."

- Mayor Eric Garcetti

01 Prevent02 Stay Informed03 Be resilient

04 Information for your business05 Resources for impacted workers 07 Resources for impacted businesses09 Policy changes10 Emergency response checklist

Help prevent illness by prominentlyposting hygiene precautions andsocial distancing guidelines.

Make adjustments, such ascanceling or postponing largeor unnecessary gatherings,and curtailing travel toreduce the chance of infection.

Contain illness should it occur.

Detailed guidelines available at Corona-virus.la. Sign up for updates at Emergency.lacity.org/NotifyLA.

Prevent.

Wash your hands often with soapand water for at least 20 seconds.Avoid touching your eyes, nose, and mouth with unwashed hands.Cover your cough or sneeze.Clean and disinfect frequentlytouched objects and surfaces.

Practice social distancing such as keeping six feet between yourself and others, avoid shaking hands, and avoid crowded areas. Have extra food, medical supplies, and emergency kits, but avoid hoar-ding. Develop an emergency plan.

If you have recently traveled in an areawith coronavirus infections, have beenin contact with someone who has testedpositive, or are showing symptoms,please separate yourself from others.Monitor your health and talk to a medicalprofessional. Seek medical help if needed. 01

U.S. Centers forDisease Control

CDC.gov

Consumer Cost-SharingWaived for

Testing of COVID-19Insurance.ca.gov

Comprehensive Medical Health Information

Emotional Wellness Information

Stay informed.

What You Should KnowAbout COVID-19Corona-virus.la

City of L.A. EmergencyManagement Department

Emergency.lacity.org

County of L.A.Department of Public Health

PublicHealth.lacounty.gov

California Departmentof Public Health

CDPH.ca.gov

World HealthOrganization

WHO.int

Coping With StressDuring an Outbreak of

Infectious Disease PublicHealth.lacounty.gov

Addressing Loneliness During Social Distancing

AHIP.org

Combat Stigmaand Discrimination

CDC.gov

Detailed guidelines available at CDC.gov.

IF YOU ARE SICK:• Stay home except to get medical care• Separate yourself from others at home• Avoid sharing personal household items• Clean “high touch”surfaces daily

Call your doctor: If you think youhave been exposed to COVID-19and develop a fever and symp-toms, such as cough or difficultybreathing, call your healthcareprovider for medical advice. 02

Prioritize and Organize

Closely track inventory to avoid any interruption in your supply chain.Consider using teleconferencing, videoconferencing, live streaming, e-commerce solutions, and convenience options such as pick up,delivery and curbside service.Cancel and postpone events and meetings, as necessary, and adjust travel and transportation plans as needed. Offer information aboutsafety practices of public transportation such as Metro, Metrolink, and LADOT with those who may be concerned.

Be the first to open the lines of communication and continue to convey your plans and request assistance, as appropriate.Ensure that employees are well informed about health and job considerations.Let customers know about any changes in services or schedules and let them know how they can continue to patronize your business.Review expectations with suppliers and contractors and diversify your base of vendors, as needed.Dialogue with your landlord, lender(s), and investors to discuss mutually-beneficial options.Reach out to professional advisors such as your attorney, accountant, bookkeeper, and insurance professionals for advice and assistance.

Be resilient.Clarify essential job functions, eliminate any redundancies, and cross-train personnel to perform essential functions if key staff membersare absent.Revisit your business plan. Consider alternative business models, rebalance your sales and expense projections, adjust operations, whileidentifying various recovery and contingency options. Create a business continuity plan if you don’t already have one and an infectiousdisease outbreak plan.Gather corporate documents, both in hardcopy and electronic formats. These might include corporate formation documents, lease andlegal agreements, licenses and permits, insurance policies, financial statements, and tax records, among others.Review insurance policies, particularly business interruption insurance, and file claims as appropriate.

Make Necessary Adjustments

Maintain Communication with Key Stakeholders

Use creative tactics for marketing.Engage with customers. Continueto communicate with them to pro-vide reassurance. Market and pro-mote protective measures you’veimplemented. 03

CDCEmergency Planning

CDC.gov

Comprehensive Employer and Employee Information

For your business.

CaliforniaDepartment of Labor

Labor.ca.gov

CaliforniaDepartment of Insurance

Insurance.ca.gov

CaliforniaLabor Commissioner’s Office

DIR.ca.gov

U.S.Department of Labor

DOL.gov

04

Governor’sOffice of Business andEconomic Development

Business.ca.gov/coronavirus-2019/

U.S. Small BusinessAdministration

SBA.gov

Los Angeles CountyDCBA LA County

DCBA.lacounty.gov/porfolio/coronavirus-business

Bene�ts for Workers Impacted by COVID-19

Program

Disability Insurance

Paid Family Leave

UnemploymentInsurance

Paid Sick Leave

Workers'Compensation

Why

If you're unable to work dueto medical quarantine or

illness related to COVID-19(certi�ed by a medical

professional)

If you're unable to workbecause you are caring foran ill or quarantined family

member with COVID-19(certi�ed by a medical

professional)

If you have lost your job orhave had your hours

reduced for reasons relatedto COVID-19

If you or a family memberare sick or for preventativecare when civil authorities

recommend quarantine

If you are unable to do yourusual job because you wereexposed to and contracted

COVID-19 during the regularcourse of your work, you

may be eligible for workers’compensation bene�ts.

What

Short-term bene�t payments toeligible workers who have a fullor partial loss of wages due to anon-work-related illness, injury,

or pregnancy.

Up to six weeks of bene�tpayments to eligible workers

who have a full or partial loss ofwages because they need time

o� work to care for a seriously illfamily member.

Partial wage replacement bene�tpayments to workers who lose

their job or have their hoursreduced, through no fault of

their own.

The leave you have accumulatedor your employer has provided toyou under the Paid Sick Leave law.

Bene�ts include temporarydisability (TD) payments, which

begin when your doctor says youcan't do your usual work for more

than three days or you arehospitalized overnight. You maybe entitled to TD for up to 104

weeks. TD stops when either youreturn to work, your doctor

releases you for work, or yourdoctor says your illness has

improved as much as it's going to.

Bene�ts

Approximately 60-70 percent of ages (depending on income);

ranges from $50-$1,300 a weekfor up to 52 weeks.

Approximately 60-70 percent ofwages (depending on income);ranges from $50-$1,300 a week

for up to 6 weeks.

Range from $40-$450 per weekfor up to 26 weeks.

Paid to you at your regular rate of pay or an average based on

the past 90 days.

TD generally pays two-thirds ofthe gross wages you lose whileyou are recovering from a work-

related illness or injury, up tomaximum weekly amount set by

law. In addition, eligibleemployees are entitled to

medical treatment and additionalpayments if a doctor determines

you su�ered a permanentdisability because of the illness.

More Information

Learn more about youreligibility for

Disability Insuranceat www.edd.ca.gov

Learn more about youreligibility for

Paid Family Leaveat www.edd.ca.gov

Learn more about youreligibility for

UnemploymentInsurance

at www.edd.ca.gov

Learn more about youreligibility for

Paid Sick Leaveat www.edd.ca.gov

Learn more about youreligibility for Workers'

Compensation bene�tsat www.edd.ca.gov

How to File

File a DisabilityInsurance claim

File a Paid FamilyLeave claim

File an UnemploymentInsurance claim

If accrued sick leave isdenied, �le aWage claim

File a Workers'Compensation claim

Source: CA Labor & Workforce Development Agency www.edd.ca.gov/disability/ 05

Workers Impacted.

Bene�ts for Workers Impacted by COVID-19

Program

L.A. CountyDepartment of

Public Social Services

Why

If you are experiencing economic hardship and are

in need of assistance toobtain essential servicessuch as healthcare and

�nancial support.

What

Programs and services includecash assistance, employment

and job referral programs in-home supportive services,

CalFresh food purchasingassistance, child care, and access

to Medi-Cal programs.

Bene�ts

The Department providestemporary �nancial assistanceand employment services, free

and low-cost health careinsurance for families, food

bene�ts for families andindividuals, etc.

More Information

Contact L.A. CountyDepartment of Public

Social Services at lacounty.gov

for more information

How to File

Apply for bene�tsonline at

dpss.lacounty.gov.

No claims, promises, or guarantees about the completeness, accuracy, content or quality of information contained in the table above are made. Please check with the program provider for the latest information.

06

Workers Impacted.

Bene�ts for Workers Impacted by COVID-19

Program

LA BusinessSourceCenters

City of Los AngelesEmergency Microloan

SBADisaster Assistance

Jewish Free LoanProgram

CA iBank DisasterRelief Loan

Guarantee Program

CA iBank JumpstartLoan Program

Why

If you are in need of business and loan

packaging consultation.

If your business has been impacted by COVID-19 andis in need of working capital

to continue operations.

If you are in need ofeconomic support to helpovercome the temporary

loss of revenue.

If you are a business orindividual with urgent

�nancial needs.

If your business isexperiencing capital access

barriers in light of adeclared disaster.

If you are a low-to-moderate income (LMI) business

owner or operate a businessin a LMI community.

What

Free business consulting andloan packaging for Los Angeles

City businesses.

The City provides microloans tobusinesses experiencing

�nancial di�culty during thislocal emergency.

Low interest disaster loans tohelp business recover from

declared disasters.

Jewish Free Loan o�ersinterest-free loans on a

non-sectarian basis to thosea�ected by Coronavirus.

Provides loan guarantees anddirect loans for small businesses.

Provides microloans, technicalassistance and �nancial literacy

training.

Bene�ts

One-on-one consulting availablein-person, by phone, and email.

Emergency microloans forsmall businesses in the

City of Los Angeles

SBA’s Economic Injury DisasterLoans o�er up to $2 million inassistance. The interest rate is

3.75% for small businesses.

Loans up to $10,000 can beturned around in a matter of days.

No fees. No interest.

Loans up to $20 million; maxguarantee $1 million, guaranteed

up to 7 years (term can belonger); and guarantees up to

80% – 95% of loan.

Loan amounts range from$500 to $10,000.

Term up to 5-years,fully amortized.

More Information

ContactBusinessSource Center

near you.LABusinessSource.org

Contact the City of L.A.Economic and

WorkforceDevelopment Dept.

for more informationewddlacity.com

Learn more about youreligibility for SBA

Disaster Assistancewww.sba.gov

Please visitwww.j�a.orgfor additionalinformation.

Please visitwww.ibank.ca.gov

for additionalinformation.

Please visitwww.ibank.ca.gov foradditional information

How to File

ContactBusinessSource Center

near you.LABusinessSource.org

File a CityEmergency Loan

Applicationewddlacity.com

File an SBA DisasterLoan application

www.sba.gov

Please visitwww.j�a.org to �ll-outa pre-loan application.

Please visitpcrcorp.org/california-

small-business-loan.

Please visitwww.ibank.ca.gov

to apply.

07

Businesses Impacted.

Bene�ts for Businesses Impacted by COVID-19

Program

CA EmploymentDevelopment Dept

Work Sharing Program

LA EconomicDevelopment

Corporation Layo�Aversion Program

County of L.A.Protection

from Price Gouging

L.A. Economic &Workforce

Development DeptRapid Response

CA EmploymentDevelopment DeptWorker Adjustment

and RetrainingNoti�cation

Why

If business interruption orslowdowns are causing you

to consider layo�s.

If you would like preventlayo�s by attaining

con�dential consulting.

To protect consumers andbusinesses from exorbiant

price increases during adisaster.

To support businesses andemployees through

the transition processof laying o� sta�.

To protect employees byrequiring that employers

give a 60-day notice to thea�ected employees.

What

Business assistance toemployees and employers.

Con�dential consulting forbusinesses at no cost, with

no obligation.

Prevents businesses fromincreasing the price of goods

and services more than 10% for30 days in most cases. This

protection extends for 180 daysfor any contractor-related

services.

Provides resources such as jobsearch assistance, unemployment

insurance, health bene�t andpensions, �nancial planning,

and career counseling.

An employer that fails to providenotice as required to a unit of

local government is subject to acivil penalty not to exceed $500

for each day of violation.

Bene�ts

Full-time employees receive UIbene�ts, keep current job, and

avoid �nancial hardships.

Identify incentives and resourcesthat can save you money,assistance with access to

�nancing, and more.

Provides protections forconsumers with a penalty of

$10,000 �ne, one year in jail, orboth for o�enders.

Post-layo� transition assistance.

Rapid Response Teams toassist employers and workersduring a mass layo� or plant

closing.

More Information

Please visitedd.ca.gov for

additional information.

Please visit laedc.orgfor additionalinformation.

Please visitdcba.lacounty.gov

for additionalinformation.

Please visitewddlacity.com for

additional information

Please visitedd.ca.gov for

additional information

How to File

Please visitedd.ca.gov to

download application.

Call at (888) 4-LAEDC-1or via email atbap@laedc.org

for more information.

Save your receipts andcall 800-593-8222.

Call (213) 744-7205 oremail

Maricela.Hernandez@lacity.org

Emaileddwarnnotice

@edd.ca.gov

No claims, promises, or guarantees about the completeness, accuracy, content or quality of information contained in the table above are made. Please check with the program provider for the latest information.

08

Businesses Impacted.

Office of the GovernorGov.ca.gov

Stay informed on updated policy changes

Real-time policy.

Health and HumanServices (HHS)

HHS.gov

CaliforniaDepartment of Public Health

CDPH.ca.gov

Office of the PresidentWhiteHouse.gov

09

Los Angeles CountyDepartment of Public Health

Publichealth.lacounty.gov

CountyBoard of Supervisors

BOS.lacounty.gov

Federal EmergencyManagement Agency (FEMA)

FEMA.gov

L.A. EmergencyManagement Department

Emergency.lacity.org/NotifyLA

Office of the MayorLamayor.orgCity

County

State

Federal

Health and Wellness

Checklist.

Practice and post hygiene measuresAccess health information as necessaryConsider emotional wellnessContain sickness if it occurs

10

Business ResilienceGet organizedEngage: Employees Customers Landlord Lender(s) Suppliers/ContractorsAccess employees benefits.

Business AssistanceConsider Government Assistance including:Business consulting and loan packagingLoans and loan guaranteesLayoff aversionPost-layoff transitionCity Services

Stay Informed About Policy ChangesFederalStateCountyCity

Emergency response checklist: