"We are getting through this together, and I am confident thatLos Angeles will rise to the challenge as we always do in moments of crisis."
- Mayor Eric Garcetti
01 Prevent02 Stay Informed03 Be resilient
04 Information for your business05 Resources for impacted workers 07 Resources for impacted businesses09 Policy changes10 Emergency response checklist
Help prevent illness by prominentlyposting hygiene precautions andsocial distancing guidelines.
Make adjustments, such ascanceling or postponing largeor unnecessary gatherings,and curtailing travel toreduce the chance of infection.
Contain illness should it occur.
Detailed guidelines available at Corona-virus.la. Sign up for updates at Emergency.lacity.org/NotifyLA.
Prevent.
Wash your hands often with soapand water for at least 20 seconds.Avoid touching your eyes, nose, and mouth with unwashed hands.Cover your cough or sneeze.Clean and disinfect frequentlytouched objects and surfaces.
Practice social distancing such as keeping six feet between yourself and others, avoid shaking hands, and avoid crowded areas. Have extra food, medical supplies, and emergency kits, but avoid hoar-ding. Develop an emergency plan.
If you have recently traveled in an areawith coronavirus infections, have beenin contact with someone who has testedpositive, or are showing symptoms,please separate yourself from others.Monitor your health and talk to a medicalprofessional. Seek medical help if needed. 01
U.S. Centers forDisease Control
CDC.gov
Consumer Cost-SharingWaived for
Testing of COVID-19Insurance.ca.gov
Comprehensive Medical Health Information
Emotional Wellness Information
Stay informed.
What You Should KnowAbout COVID-19Corona-virus.la
City of L.A. EmergencyManagement Department
Emergency.lacity.org
County of L.A.Department of Public Health
PublicHealth.lacounty.gov
California Departmentof Public Health
CDPH.ca.gov
World HealthOrganization
WHO.int
Coping With StressDuring an Outbreak of
Infectious Disease PublicHealth.lacounty.gov
Addressing Loneliness During Social Distancing
AHIP.org
Combat Stigmaand Discrimination
CDC.gov
Detailed guidelines available at CDC.gov.
IF YOU ARE SICK:• Stay home except to get medical care• Separate yourself from others at home• Avoid sharing personal household items• Clean “high touch”surfaces daily
Call your doctor: If you think youhave been exposed to COVID-19and develop a fever and symp-toms, such as cough or difficultybreathing, call your healthcareprovider for medical advice. 02
Prioritize and Organize
Closely track inventory to avoid any interruption in your supply chain.Consider using teleconferencing, videoconferencing, live streaming, e-commerce solutions, and convenience options such as pick up,delivery and curbside service.Cancel and postpone events and meetings, as necessary, and adjust travel and transportation plans as needed. Offer information aboutsafety practices of public transportation such as Metro, Metrolink, and LADOT with those who may be concerned.
Be the first to open the lines of communication and continue to convey your plans and request assistance, as appropriate.Ensure that employees are well informed about health and job considerations.Let customers know about any changes in services or schedules and let them know how they can continue to patronize your business.Review expectations with suppliers and contractors and diversify your base of vendors, as needed.Dialogue with your landlord, lender(s), and investors to discuss mutually-beneficial options.Reach out to professional advisors such as your attorney, accountant, bookkeeper, and insurance professionals for advice and assistance.
Be resilient.Clarify essential job functions, eliminate any redundancies, and cross-train personnel to perform essential functions if key staff membersare absent.Revisit your business plan. Consider alternative business models, rebalance your sales and expense projections, adjust operations, whileidentifying various recovery and contingency options. Create a business continuity plan if you don’t already have one and an infectiousdisease outbreak plan.Gather corporate documents, both in hardcopy and electronic formats. These might include corporate formation documents, lease andlegal agreements, licenses and permits, insurance policies, financial statements, and tax records, among others.Review insurance policies, particularly business interruption insurance, and file claims as appropriate.
Make Necessary Adjustments
Maintain Communication with Key Stakeholders
Use creative tactics for marketing.Engage with customers. Continueto communicate with them to pro-vide reassurance. Market and pro-mote protective measures you’veimplemented. 03
CDCEmergency Planning
CDC.gov
Comprehensive Employer and Employee Information
For your business.
CaliforniaDepartment of Labor
Labor.ca.gov
CaliforniaDepartment of Insurance
Insurance.ca.gov
CaliforniaLabor Commissioner’s Office
DIR.ca.gov
U.S.Department of Labor
DOL.gov
04
Governor’sOffice of Business andEconomic Development
Business.ca.gov/coronavirus-2019/
U.S. Small BusinessAdministration
SBA.gov
Los Angeles CountyDCBA LA County
DCBA.lacounty.gov/porfolio/coronavirus-business
Bene�ts for Workers Impacted by COVID-19
Program
Disability Insurance
Paid Family Leave
UnemploymentInsurance
Paid Sick Leave
Workers'Compensation
Why
If you're unable to work dueto medical quarantine or
illness related to COVID-19(certi�ed by a medical
professional)
If you're unable to workbecause you are caring foran ill or quarantined family
member with COVID-19(certi�ed by a medical
professional)
If you have lost your job orhave had your hours
reduced for reasons relatedto COVID-19
If you or a family memberare sick or for preventativecare when civil authorities
recommend quarantine
If you are unable to do yourusual job because you wereexposed to and contracted
COVID-19 during the regularcourse of your work, you
may be eligible for workers’compensation bene�ts.
What
Short-term bene�t payments toeligible workers who have a fullor partial loss of wages due to anon-work-related illness, injury,
or pregnancy.
Up to six weeks of bene�tpayments to eligible workers
who have a full or partial loss ofwages because they need time
o� work to care for a seriously illfamily member.
Partial wage replacement bene�tpayments to workers who lose
their job or have their hoursreduced, through no fault of
their own.
The leave you have accumulatedor your employer has provided toyou under the Paid Sick Leave law.
Bene�ts include temporarydisability (TD) payments, which
begin when your doctor says youcan't do your usual work for more
than three days or you arehospitalized overnight. You maybe entitled to TD for up to 104
weeks. TD stops when either youreturn to work, your doctor
releases you for work, or yourdoctor says your illness has
improved as much as it's going to.
Bene�ts
Approximately 60-70 percent of ages (depending on income);
ranges from $50-$1,300 a weekfor up to 52 weeks.
Approximately 60-70 percent ofwages (depending on income);ranges from $50-$1,300 a week
for up to 6 weeks.
Range from $40-$450 per weekfor up to 26 weeks.
Paid to you at your regular rate of pay or an average based on
the past 90 days.
TD generally pays two-thirds ofthe gross wages you lose whileyou are recovering from a work-
related illness or injury, up tomaximum weekly amount set by
law. In addition, eligibleemployees are entitled to
medical treatment and additionalpayments if a doctor determines
you su�ered a permanentdisability because of the illness.
More Information
Learn more about youreligibility for
Disability Insuranceat www.edd.ca.gov
Learn more about youreligibility for
Paid Family Leaveat www.edd.ca.gov
Learn more about youreligibility for
UnemploymentInsurance
at www.edd.ca.gov
Learn more about youreligibility for
Paid Sick Leaveat www.edd.ca.gov
Learn more about youreligibility for Workers'
Compensation bene�tsat www.edd.ca.gov
How to File
File a DisabilityInsurance claim
File a Paid FamilyLeave claim
File an UnemploymentInsurance claim
If accrued sick leave isdenied, �le aWage claim
File a Workers'Compensation claim
Source: CA Labor & Workforce Development Agency www.edd.ca.gov/disability/ 05
Workers Impacted.
Bene�ts for Workers Impacted by COVID-19
Program
L.A. CountyDepartment of
Public Social Services
Why
If you are experiencing economic hardship and are
in need of assistance toobtain essential servicessuch as healthcare and
�nancial support.
What
Programs and services includecash assistance, employment
and job referral programs in-home supportive services,
CalFresh food purchasingassistance, child care, and access
to Medi-Cal programs.
Bene�ts
The Department providestemporary �nancial assistanceand employment services, free
and low-cost health careinsurance for families, food
bene�ts for families andindividuals, etc.
More Information
Contact L.A. CountyDepartment of Public
Social Services at lacounty.gov
for more information
How to File
Apply for bene�tsonline at
dpss.lacounty.gov.
No claims, promises, or guarantees about the completeness, accuracy, content or quality of information contained in the table above are made. Please check with the program provider for the latest information.
06
Workers Impacted.
Bene�ts for Workers Impacted by COVID-19
Program
LA BusinessSourceCenters
City of Los AngelesEmergency Microloan
SBADisaster Assistance
Jewish Free LoanProgram
CA iBank DisasterRelief Loan
Guarantee Program
CA iBank JumpstartLoan Program
Why
If you are in need of business and loan
packaging consultation.
If your business has been impacted by COVID-19 andis in need of working capital
to continue operations.
If you are in need ofeconomic support to helpovercome the temporary
loss of revenue.
If you are a business orindividual with urgent
�nancial needs.
If your business isexperiencing capital access
barriers in light of adeclared disaster.
If you are a low-to-moderate income (LMI) business
owner or operate a businessin a LMI community.
What
Free business consulting andloan packaging for Los Angeles
City businesses.
The City provides microloans tobusinesses experiencing
�nancial di�culty during thislocal emergency.
Low interest disaster loans tohelp business recover from
declared disasters.
Jewish Free Loan o�ersinterest-free loans on a
non-sectarian basis to thosea�ected by Coronavirus.
Provides loan guarantees anddirect loans for small businesses.
Provides microloans, technicalassistance and �nancial literacy
training.
Bene�ts
One-on-one consulting availablein-person, by phone, and email.
Emergency microloans forsmall businesses in the
City of Los Angeles
SBA’s Economic Injury DisasterLoans o�er up to $2 million inassistance. The interest rate is
3.75% for small businesses.
Loans up to $10,000 can beturned around in a matter of days.
No fees. No interest.
Loans up to $20 million; maxguarantee $1 million, guaranteed
up to 7 years (term can belonger); and guarantees up to
80% – 95% of loan.
Loan amounts range from$500 to $10,000.
Term up to 5-years,fully amortized.
More Information
ContactBusinessSource Center
near you.LABusinessSource.org
Contact the City of L.A.Economic and
WorkforceDevelopment Dept.
for more informationewddlacity.com
Learn more about youreligibility for SBA
Disaster Assistancewww.sba.gov
Please visitwww.j�a.orgfor additionalinformation.
Please visitwww.ibank.ca.gov
for additionalinformation.
Please visitwww.ibank.ca.gov foradditional information
How to File
ContactBusinessSource Center
near you.LABusinessSource.org
File a CityEmergency Loan
Applicationewddlacity.com
File an SBA DisasterLoan application
www.sba.gov
Please visitwww.j�a.org to �ll-outa pre-loan application.
Please visitpcrcorp.org/california-
small-business-loan.
Please visitwww.ibank.ca.gov
to apply.
07
Businesses Impacted.
Bene�ts for Businesses Impacted by COVID-19
Program
CA EmploymentDevelopment Dept
Work Sharing Program
LA EconomicDevelopment
Corporation Layo�Aversion Program
County of L.A.Protection
from Price Gouging
L.A. Economic &Workforce
Development DeptRapid Response
CA EmploymentDevelopment DeptWorker Adjustment
and RetrainingNoti�cation
Why
If business interruption orslowdowns are causing you
to consider layo�s.
If you would like preventlayo�s by attaining
con�dential consulting.
To protect consumers andbusinesses from exorbiant
price increases during adisaster.
To support businesses andemployees through
the transition processof laying o� sta�.
To protect employees byrequiring that employers
give a 60-day notice to thea�ected employees.
What
Business assistance toemployees and employers.
Con�dential consulting forbusinesses at no cost, with
no obligation.
Prevents businesses fromincreasing the price of goods
and services more than 10% for30 days in most cases. This
protection extends for 180 daysfor any contractor-related
services.
Provides resources such as jobsearch assistance, unemployment
insurance, health bene�t andpensions, �nancial planning,
and career counseling.
An employer that fails to providenotice as required to a unit of
local government is subject to acivil penalty not to exceed $500
for each day of violation.
Bene�ts
Full-time employees receive UIbene�ts, keep current job, and
avoid �nancial hardships.
Identify incentives and resourcesthat can save you money,assistance with access to
�nancing, and more.
Provides protections forconsumers with a penalty of
$10,000 �ne, one year in jail, orboth for o�enders.
Post-layo� transition assistance.
Rapid Response Teams toassist employers and workersduring a mass layo� or plant
closing.
More Information
Please visitedd.ca.gov for
additional information.
Please visit laedc.orgfor additionalinformation.
Please visitdcba.lacounty.gov
for additionalinformation.
Please visitewddlacity.com for
additional information
Please visitedd.ca.gov for
additional information
How to File
Please visitedd.ca.gov to
download application.
Call at (888) 4-LAEDC-1or via email [email protected]
for more information.
Save your receipts andcall 800-593-8222.
Call (213) 744-7205 oremail
Emaileddwarnnotice
@edd.ca.gov
No claims, promises, or guarantees about the completeness, accuracy, content or quality of information contained in the table above are made. Please check with the program provider for the latest information.
08
Businesses Impacted.
Office of the GovernorGov.ca.gov
Stay informed on updated policy changes
Real-time policy.
Health and HumanServices (HHS)
HHS.gov
CaliforniaDepartment of Public Health
CDPH.ca.gov
Office of the PresidentWhiteHouse.gov
09
Los Angeles CountyDepartment of Public Health
Publichealth.lacounty.gov
CountyBoard of Supervisors
BOS.lacounty.gov
Federal EmergencyManagement Agency (FEMA)
FEMA.gov
L.A. EmergencyManagement Department
Emergency.lacity.org/NotifyLA
Office of the MayorLamayor.orgCity
County
State
Federal
Health and Wellness
Checklist.
Practice and post hygiene measuresAccess health information as necessaryConsider emotional wellnessContain sickness if it occurs
10
Business ResilienceGet organizedEngage: Employees Customers Landlord Lender(s) Suppliers/ContractorsAccess employees benefits.
Business AssistanceConsider Government Assistance including:Business consulting and loan packagingLoans and loan guaranteesLayoff aversionPost-layoff transitionCity Services
Stay Informed About Policy ChangesFederalStateCountyCity
Emergency response checklist:
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