LCHS News issue 19 web

Lincolnshire Community Health Services NHS Trust Staff Newsletter

Issue 19 • August 2015

2 LCHS News

LCHS is about to embark on an exciting and challenging leg of its journey towards achieving foundation trust status. In the next few weeks the trust will be undertaking its final milestone to demonstrate to Monitor that we are legally constituted, financially sustainable and well governed, providing high quality care to our local communities. Although we are confident that we are already achieving these goals, we must not take for granted the challenges that Monitor will pose and the evidence that will be required to ensure that we are successful in these final steps.

Our path towards foundation trust status has enabled us to scrutinise what we do and has supported us to make improvements for the benefit of the trust and those who use our services.

Each and every member of the trust has a vital role to play in this final stage of the authorisation process, in demonstrating that we are ready to become a foundation trust. This next phase is likely to be very busy and demanding and in order to co-ordinate the numerous visits and requests for information expected, the trust has identified a small team to facilitate and co-ordinate these requests.

The team will be based at Bridge House in Sleaford and will be led by Dr Carol Brady, Directory of Strategy; Bev Wormald, Trust Board Secretary and Karen Stinson, Foundation Trust Support Programme Manager. Over the next few weeks Karen will be liaising with many staff members across the county to organise visits, provide information and facilitate focus groups. She will act as the key point of contact for any foundation trust queries for Monitor and staff members alike.

We are all on the cusp of a new and exciting era in the growth and development of LCHS. The success of this trust is a true testament to all the hard work and dedication put in by those who work for and support the trust. Gaining foundation trust (FT) status will be another outstanding achievement for LCHS in a nationally challenging arena and something that both staff and the local community can be very proud of.

Further information on the Monitor phase of the FT process will be released over the coming weeks but please feel free to contact Karen Stinson should you require any further information email [email protected].

I hope everyone has been enjoying our traditional weather this summer. So as we bask in what counts as the warm British sun, I want to acknowledge the exceptional accomplishments of our staff throughout the first half of 2015.

I have been delighted by the amount of positive stories and good work being done throughout the trust. Our recognition in the list produced by Health Service Journal and Nursing Times’ of the Top 100 Best Places to Work in 2015 is a testament to the positive work being done throughout LCHS and why we should continue to celebrate our successes by sharing our good work and positive stories.

When I reflect on the stories being circulated throughout our organisation, one in particular has stood out in my mind. It was a patient’s story told at our June Trust Board meeting. A patient’s mother praised the OOH services provided by one of our nurse practitioners not once, but twice, in January and then again in May. The patient’s mother wanted to provide positive feedback following her experience but instead, was left frustrated by the lack of opportunity to simply register a compliment -- which is why this story became that much more important.

The NHS makes it really easy for people to complain, but what about all of the positive feedback? For every complaint we receive there must be a hundred compliments. Which is why I want to encourage all of our staff to ask: How can we make it easy for people to compliment us?

And taking that a step further, how are we complimenting each other? How are we acknowledging the good work being done by our colleagues throughout the trust and celebrating our own successes?

As I read about the awards LCHS staff members and teams have been nominated for, I think about the amount of

opportunities we have as an organisation to be acknowledged on a national level. Awards are not a waste of time. They are about how we celebrate our achievements and recognise the good things going on around the Trust. We are doing good stuff- let’s make it sustainable. This is just one of the many steps we can take towards making this a healthy organisation.

Another step in sustaining our positive momentum is quality staff engagement and empowerment. Our Organisational Development team is making tremendous strides in improving staff engagement throughout LCHS. The team’s innovative staff engagement model will greatly improve the way we communicate throughout the trust and our collective commitment to life-time engagement. I remain firmly of the view that engaged and empowered staff end up delivering better services for patients.

I look forward to seeing everyone at LCHS’ Celebrating Success Awards in September. This is a fantastic opportunity to raise the public profile of LCHS at a crucial time in our foundation trust journey and celebrate the hard work being done by our friends and colleagues.

Thank you all again, for your continued hard work and professionalism, wherever you work in the trust.

Andrew Morgan, Chief Executive

Welcome to LCHS News Foundation Trust Team

Moving ForwardFollowing the Trust Development Authority’s (TDA) Board meeting on July 15 and our Board to Board with the TDA on June 18, it was confirmed that LCHS is suitable to move on to the Monitor phase of our foundation trust application.

This is a significant step in our application process, which started back in 2011 when we became an independent trust, and is the result of a tremendous team effort.

LCHS is now a much stronger organisation as a result of the hard work dedicated to this process and one that can demonstrate to ourselves, our patients, our commissioners and all of our partner organisations that we are a strong and viable organisation that delivers high quality services. This will help us to ensure our sustainability as a trust and take a lead role locally in an NHS that is being increasingly challenged in all of these areas. Establishing our membership and council of governors will also allow us to stay really embedded in our local communities and population. This is central to what we are all about.

Issue 19 | August 2015 3

Being able to recover and rehabilitate in a hospital just two miles from his house felt like being “home” for patient Brian Stout.

His return to Lincolnshire from hospital in Cambridgeshire, where he had undergone major surgery for severe arthritis in his neck vertebrae (cervical spondylosis myelopathy), marked the start of a challenging journey to regain his independence.

“When I came around from surgery I was unable to move anything and within three days I got flu and then thrush,” explained Brian, of Spalding. “The first thing I wanted to do was get well enough to get home, but I thought I would maybe end up in a hospital 20 or 30 miles away. I ended up at the Johnson, just two miles down the road, and felt like I was home. Until then, my family and I didn’t even realise the ward was there.”

The Welland Ward at Johnson Community Hospital plays a vital role in helping patients to recover and rehabilitate in the community.

Patients might be admitted following a fall or stroke, or, like Brian, may have previously been receiving specialist care at an acute hospital. A move into the community can support those who no longer need acute medical care, but still require intensive therapy to help them regain independence and recover well enough to continue their care at home.

This could involve a diverse team, which includes nurses, physiotherapists and occupational therapists.

Brian, 71, said: “The staff were first class and it wasn’t just how they did their jobs, it was their personalities too. They came in and we battled away to get me moving towards regaining my independence. They even found me a piano to play. I was in there seven weeks to the day before I could go home. I wouldn’t want anyone else to go through it, but providing you do your bit, the staff will do everything they can to help you.”

Brian can now stand and walk with a frame for support and the movement in his hands is improving. A talented musician who went on tour with Rod Stewart in 2011, he is still unable to play his beloved double bass, but is slowly regaining his ability to play the piano. Building activities like playing the piano into his therapy have played an important part in helping Brian to return home.

The Independent Living Team continues with his therapy and he is supported by a personal care plan through social care.

“The team have given my family and I everything we could have needed and really are a shining example,” added Brian.

Helen Pattinson, Specialist Occupational Therapist, said: “We are very proud to be able to support patients in the local community. When a patient is admitted onto the ward we work with them to develop a care plan which is individual to them. Wherever possible, as with Brian playing the piano, we incorporate daily tasks or favourite hobbies into therapy to not only make it enjoyable but to give the confidence and the ability to support them to regain their independence. Before any patient returns home, we ensure they can be discharged safely, which could include continued care with our community teams, referrals into other services or advice on how to remain healthy at home.”

LCHS a ‘Shining Example’ to Brian

Piano man Brian Stout back on the road to recovery

Generous supporters of County Hospital, Louth, have presented £26,800 for new equipment to the Urgent Care Centre.

The donation from the League of Friends has been used to buy a portable ultrasound machine which can be used to diagnose and treat a range of conditions.

LCHS’s Specialist Urgent Care Doctor, Rajeshwar Ranganathan, said: “On behalf of the Urgent Care Centre team at Louth, I would like to thank the League of Friends for their generous donation. We are very glad to be able to provide this emergency facility, which will enable our trained clinicians to access imaging to help with diagnosis when caring for patients with acute abdominal pains.

“The ultrasound can be used to help us look for fluid collection around the heart and drain it in lifesaving emergency situations. It can also be used to help clinicians better visualise veins when they need to gain intravenous access for blood samples, giving fluids and medications.”

Barbara Boobyer, Chairman of the League of Friends of Louth Hospital, said: “Very gratefully the League of Friends have received generous local legacies, donations, proceeds from the hospital pantomime and £500 from Norwich and Peterborough Building Society. Together these have enabled us to purchase the ultrasound machine for the Urgent Care Centre and other much-needed equipment for our hospital.”

Generous Donation Buys New Equipment

Pictured, from left, are: League of Friends volunteers Liz Hardy and Betty Barker, Mr Rajeshwar Ranganathan, LCHS Specialist

Doctor, League of Friends Chairman Barbara Boobyer, and Greta Brougham,

LCHS Nurse Practitioner.

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Kim Barr attended the Queen’s Garden Party after being nominated by a patient’s family for her dedicated work around frailty.

Matron Kim spent the afternoon at the Queen’s garden party accompanied by her husband Robert.

“We thoroughly enjoyed the day. It was a fantastic atmosphere and a real honour to be invited,” said Kim.

“I was nominated by a patient’s family and also for the work I have been doing in exploring how we can better support those who are frail.”

Kim started her nursing career in 1979 in London and specialised in Acute and Intensive Care running the Intensive Care Unit at the Royal Free Hospital. After moving to Lincolnshire, Kim started as a Practice Nurse developing the role into a Nurse Practitioner and then worked in the community setting as a Specialist Nurse and developed her interest in the care of frail older persons. She joined LCHS in 2000.

On arrival at Buckingham Palace, the couple were taken to the gardens where they had a chance to soak up the impressive surroundings.

After enjoying the famous afternoon tea, they joined the crowds who lined up to meet The Queen, Duke of Edinburgh, Princess Ann, Princess Beatrice and Prince and Princess Michael of Kent.

Kim will be spending more time in London throughout the year due to securing one of only 24 places on the King’s College Older Person’s Nurse Fellowship.

The one-year part-time post-graduate course is sponsored by Health Education England and will see Kim travel to King’s College London once a month to hear from national experts and shares ideas around the quality safety, service transformation and innovation in older person’s care.

Kim added: “It was brilliant to be able to meet and talk with the other guests and find out why they had also been invited. The whole day was fantastic and we were really lucky with the weather too.”

Kim Barr with her husband Robert at the Queen’s Garden Party

Kim AttendsQueen’s Garden Party


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The NHS Leadership Academy runs several prestigious national leadership programmes. The Nye Bevan Programme is for those at or near executive director level. This is an intensive and demanding programme, with participants having to complete and pass a series of assignments throughout the year. The programme is aimed at developing senior leaders in the NHS who have a strong focus on making a difference for patients and staff.

Dr Carol Brady, Director of Strategy for LCHS, undertook the Nye Bevan Programme during 2013-2014, and on March 27 was awarded the NHS Leadership Academy Certificate in Executive Leadership by Simon Stevens, Chief Executive of NHS England.

“The Bevan Programme is excellent, as it gets to the root of what leadership is about – that is your “self”, who you are, and the impact you make on others,” said Carol. “It is also centred on the difference that good leadership makes to patients, which is what the job is about.”

Nye Bevan Success for Director of Strategy

Dr Carol Brady receiving her award from Simon Stevens, Chief Executive of NHS

England

Two further Queen’s Nurse titles have been awarded to LCHS staff – taking the total to 18.

Claire Walpole, a case manager based at the Long Sutton Medical Centre and Gale Bull, an infection prevention nurse, based at The Johnson Community Hospital have both been awarded the prestigious title of Queen’s Nurse, by community nursing charity The Queen’s Nursing Institute (QNI).

The title is not an award for past service, but indicates a commitment to high standards of learning, leadership and patient care.

“I was nominated by a patient for the title because she was really pleased with the care that I give. I was really overwhelmed,” said Claire.

She added: “My hope through the title is to continue to develop the profile of my fantastic team who work incredibly hard. The Queen’s Nurse title is very much about improving standards of care and leadership which is what I intend to do.”

Claire’s NHS career began 18 years ago when she completed her nurse training at Peterborough Hospital in 1997.

She left the hospital for community nursing in 2005 and became a case manager in 2009. Her current position sees her leading nine members of staff, palliative care and dealing with complex visits.

Claire said: “I really do love my job it’s so rewarding and to receive this recognition for simply doing my job makes me feel quite overwhelmed. My children told me how proud of me they are, which means so much to me when they see me working so hard.”

“I am very proud to be a Queen’s Nurse and to be a part of the fantastic Queen’s Nursing Institute network,” said Gale.

She was nominated for the prestigious title by three former patients.

“It was a real surprise to be nominated but I am extremely humbled and honoured to join other Queen’s Nurses who share the same values and are committed to a high level of patient care,” added Gale.

Gale’s career started in 1989 and she was one of 12 nurses on the very last intake of Enrolled Nurses in the UK. Gale went on to qualify as a registered general nurse two years later.

After 19 years in vascular and general surgery, at Peterborough and Stamford Hospital, Gale made the transition to community nursing five years ago. She is currently an infection prevention nurse based at Johnson Community Hospital.

Sue Cousland, Chief Nurse and Director of Operations at LCHS, said: “We are very proud of our growing team of Queen’s Nurses at Lincolnshire Community Health Services and they are rightly recognised for the contributions they make to patient care and the development of our future nurses and leaders. We offer our best wishes and congratulations to both Claire and Gale for their achievements.”

Crystal Oldman, Chief Executive of the Queen’s Nursing Institute, said: “Congratulations are due to both Gale and Claire for their success. Community nurses operate in an ever more challenging world and our role is to support them as effectively as we can.”

Gale is looking forward to attending her first Queen’s Nurse conference in September and developing her own knowledge.

Further Queen’s Nurse Honours

Gale Bull receives her award from Jane Cummings, Chief Nursing Officer for NHS

England

Queen’s Nurse, Claire Walpole.

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DO YOU HAVE A STORY FOR THE NEWSLETTER? If so, contact Communications on 01529 220407 or

[email protected]

Two rooms at Skegness Hospital have been extended and refurbished thanks to the largest ever single donation made by the town’s League of Friends.

The single rooms on Gloucester Ward are now open to patients offering an en-suite facility and a more modern decor.

The £146,000 project was funded through a £105,000 donation from the League of Friends, with the remaining balance paid for by LCHS.

Building work, completed by Boston firm Clarke Group Construction, has been ongoing since October 2014 while the rest of

the ward has continued to operate as normal. Karen Kerman, Skegness Hospital

Matron, said: “These two private rooms were originally very small and had no en-suite facility, meaning we were unable to use them to their full potential. Thanks to the kind donation from the League of Friends, we have been able to extend the building to give us more bedroom space and an en-suite bathroom. The decor has been especially chosen by the ward staff to make it feel more like a ‘home from home’, the kind of special place we would like to stay in ourselves.

“On behalf of LCHS and the team at Skegness Hospital, I would like to say a very special thank you to the League of Friends for their ongoing support and dedication to the hospital and local community.”

The League of Friends has supported Skegness Hospital for more than 50 years, buying vital pieces of equipment and giving donations for building projects, such as three day rooms and the Oaks room.

Bess Smith, Chairman of the Skegness Hospital League of Friends, said: “Thank you to everyone who has supported us over the years. We are thrilled with the new rooms and I know our founder members would be over

the moon to know that we have been able to do this. We have been able to buy many pieces of equipment during our time, but these two rooms act as a permanent legacy for Skegness.”

£105,000 Donation Supports Refurbishment at Skegness Hospital

Largest donation to date by the Skegness Hospital League of Friends

One of the refurbished room at Skegness Hospital


Registered nurses and midwives are encouraged to get familiar with the new revalidation process, which will go into effect April 2016.

LCHS endeavours to provide high quality care at all times. In order to achieve

this aim, there is a requirement to support staff to ensure that they remain skilled and responsive in an ever changing healthcare environment. A significant number of nurses contribute to the LCHS workforce and a nurse has to be registered with the Nursing and Midwifery Council (NMC) in order to practice.

All nurses work to the NMC Code of Conduct, which has been updated this year. The new code, effective from March 2016, places an emphasis on ensuring that nurses work within four core areas which focus on providing a higher level of public protection. All registered nurses will be required to uphold the standards of practice and behaviours that are depicted within the new code.

LCHS has a Task and Finish Group looking at how we will support the requirements of revalidation. As more is known, information will be included on the intranet and within Team Brief.

For further information please visit: http://nww.lincolnshirecommunityhealthservices.nhs.uk/Staff/content/nurse-revalidation-0

Or please contact Jill Anderson or Kim Todd who can provide more information.

Calling All Nurses – Revalidation and You

Opportunities for previously qualified nurses to return to practice are being offered in NHS community services in Lincolnshire.

Those interested in resuming their career are being offered the chance to have their course fees paid to update their skills and knowledge, have support in finding placements and employment, and receive up to £500 for out-of-pocket expenses. Return to Practice is a national programme, but this summer marked the first time a cohort of students would be based in Lincolnshire.

Further courses planned for September 2015 in Chesterfield and for February 2016 in Derby are also open to Lincolnshire-based applicants.

LCHS is offering additional flexible benefits for applicants to any of the above courses who are interested in working in community services, including mentoring during the course and a preceptor package on completion, or for paid employment as a healthcare support worker while studying to renew nursing registration.

Jill Anderson, Strategic Lead for Education and Quality Standards, said: “Nursing remains an extremely valued and rewarding profession and we have lots of training and employment opportunities available in Lincolnshire for those looking to return to their career as a registered nurse. This particular programme not only offers financial assistance to update your knowledge, but gives access to supportive, experienced tutors and mentors, alongside long-term employment locally in Lincolnshire with LCHS. No longer will individuals have to travel outside of the county to access this training opportunity.”

The course, which is suitable for nurses wanting to return to community, acute and mental health sectors, is being delivered by the University of Derby. It will prepare students with the learning required to meet Nursing and Midwifery Council (NMC) standards, and enable registration with the NMC upon successful completion of the programme.

Anyone interested in finding out more about Return to Practice opportunities at LCHS should contact the Workforce Services Team on 01529 220300.

Return to Practice Opportunities Now Available

Health Education East Midlands (HEEM) is due to undertake an Education and Training quality visit on November 11.

HEEM is the Local Education and Training Board for East Midlands with a goal to develop a high quality, safe and sustainable workforce to meet the healthcare needs of the people of the East Midlands. The vision is to provide high quality education and training for students, trainees and staff, leading to improved outcomes for patients across the East Midlands.

Opportunities to support transformation of services and the care delivered closer to home by developing the future and current workforce with right skills and knowledge through quality education and training for all learners, increasing non-medical placements and potential for undergraduate medical student placements

The vision for the quality management process for education and training is to put the patient at the heart of what we are doing.

HEEM representatives meet with LCHS representatives to discuss and plan the quality management visit the LCHS annual self-assurance tool an outcomes report and balanced score card

Further updates and actions required to plan this day will be communicated via heads of clinical services and we encourage all staff to be involved.

Khonzie Ndlovu-Gachengo, Interim Head of Education and Workforce Development, said: “We would like to encourage a multi-professional approach for this visit and would really value to see all our professional groups, students who are on placement in LCHS, our educators, mentors and supervisors and not forgetting our patient representatives.

“If you have any queries, ideas or suggestions and any good practice you would like to be showcased please do not hesitate to contact me on 07771344858 or email me: [email protected].”

Raising the Bar in Education and Training

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Appraisals

1:1 Meetings

Staff Awards Clinical Supervision

CEO MonthlyTeleconference

Executive Engagement

CEO Weekly Email

Ask Andrew

Well Led Pilot Staff Conferences

Chief Nurse StaffQuality Engagement

JCNC

Team Meetings

TeamBrief

Business Units

Trust Board

PPSSEGWorkforce and Transformation Board Assurance GroupQuality and Risk Committee`

Staff Networks Back To The Floor Visits

Clinical Senate

Staff Friends and Family Test

QIPP

Staff Friendsand Family Test

Staff Intranet

Your Voice

Induction/Mandatory Training

National Staff Survey/ Business Unit Action Plans

Staff Engagement MapMotivated andengaged staff

directly improve patients’ outcomes

Performance LineSurvey Line

Assurance Line

Executive Engagement LineCommunication Line

The 2013 National NHS Staff Survey placed LCHS in the bottom 20 per cent of all community trusts in England for staff engagement. Since then, the way we have conducted our staff engagement has undergone radical change.

Recognising that highly engaged staff, who are active, involved and empowered, are best placed to inform us of what is working and what is not – offering ideas, suggestions and solutions that are essential if we are to meet our current and future challenges. We have embarked on an all-encompassing programme of engagement, creating an opportunity for staff to contribute and be heavily involved in shaping our future.

We have made significant progress in increasing our staff engagement and involvement during 2014/15. We believe that employee engagement starts on day one. We are committed to ‘life-time’ engagement and our desire is to improve this year upon year.

We have made impressive improvements in staff engagement in the past year. We are now a top 20 community trust, a significant improvement in the overall 2014 National NHS Staff Survey.

Our average staff engagement scores in the National NHS Staff Survey from 3.67 to 3.82.

LCHS has also been recognised as one of the Top 100 Best Places to Work 2015 by the Health Service Journal and Nursing Times, in partnership with NHS Employers.

Our “You Matter” engagement programme won the NHS Employers Best Slogan Winner 2015.

Our Journey

Our 2015/16 staff engagement model, map and plan has undergone some deliberate changes to reflect staff feedback through engagement activities such as the staff survey, staff conferences, Deloitte and Trust Development Authority well-led reports and findings during 2014/15.

Just some of the changes:• The 40 question Cultural Barometer

being replaced with a nine question ‘Your Voice’ mid-year temperature check.

• The Time to Care listening events are now business as usual and monthly staff conferences will now be delivered over a six-week period to ensure staff receive important, consistent organisational updates, the opportunity to provide feedback and actively contribute by being involved in workshops that will help us to achieve our future direction.

• We will use various test points to ensure we continue to engage with our staff by the most appropriate means.

You said and we didIn 2015/16 we don’t intend to reinvent the wheel. Our intentions are to refresh and continue to build on the foundations and successes achieved throughout 2014/15 – taking our staff engagement from excellent to outstanding.

Our staff engagement model, refreshed for 2015/16, represents our commitment to the continuous cycle of engagement, inviting staff to engage and contribute in further improving our patient outcomes.

Our staff engagement map - similar to the London tube map - acts as a visual concept journey of engagement which complements the staff engagement model. The map represents continuous engagement, the tube lines a representation of the various engagement methods and activities, relationships, triangulation and intended benefits.

Our staff engagement plan is a visual calendar of planned activity for 2015/16. It will act as a living document to take into account further organisational engagement activity as and when required.

Our staff engagement calendar complements the staff engagement plan providing further detailed information, clicking on the activity will provide staff with all the additional information required.

In July we launched our new “You Matter” staff engagement section of the staff intranet with the first engagement survey “Your Voice”. Our engagement page will provide you with a visual display of our map and plan and enable you to access further information on planned activity – let’s get ahead of the game.

Making our success more likely in 2015/16

Staff Conferences in mid September-mid October and the NHS National Staff Survey – October-December.

Although we will notify you in advance of up and coming events, be pro-active, engage with us and visit our web page for further information.

Coming Soon

You Matter – Staff Engagement


Appraisals

1:1 Meetings

Staff Awards Clinical Supervision

CEO MonthlyTeleconference


CEO Weekly Email

Ask Andrew

Well Led Pilot Staff Conferences

Chief Nurse StaffQuality Engagement

JCNC

Team Meetings

TeamBrief

Business Units

Trust Board

PPSSEGWorkforce and Transformation Board Assurance GroupQuality and Risk Committee`

Staff Networks Back To The Floor Visits

Clinical Senate

Staff Friends and Family Test

QIPP

Staff Friendsand Family Test

Staff Intranet

Your Voice

Induction/Mandatory Training

National Staff Survey/ Business Unit Action Plans

Staff Engagement MapMotivated andengaged staff

directly improve patients’ outcomes

Performance LineSurvey Line

Assurance Line

Executive Engagement LineCommunication Line

Working for the NHS in Lincolnshire is one of the best jobs to do, according to organisers of a prestigious national awards ceremony.

LCHS trust has been shortlisted in the Health Service Journal’s (HSJ) and Nursing Times’ Top 100 Best Places To Work 2015.

The glittering awards are a celebration of the UK’s highest quality public sector healthcare employers.

An A-list is compiled from results of individual trust staff surveys – the annual employee satisfaction questionnaire.

The numbers are then analysed and categorised into seven different areas to determine how good each trust performed in areas such as: leadership and planning, corporate culture and communications, role satisfaction, and employee engagement and satisfaction.

Andrew Morgan, LCHS Chief Executive said: “We are very proud to be recognised nationally for our achievements. We will always aspire to be an organisation which staff are proud to work for and one they would recommend to provide care for their own families. I believe there is no greater accolade.”

“Being among The Top 100 Best Places to Work is a testament to our ongoing success and commitment in supporting our staff to provide excellent care in the communities we serve. There is a great deal to be proud of in Lincolnshire.”

NHS Trusts Make Top 100 Best Places To Work

Evidence shows that highly engaged staff really do deliver better health care, and that a motivated and engaged workforce links directly to improved care for patients.

Be active, be involved, be empowered, let’s make a difference - help us to help you. There are a number of ways you can be actively involved by: completing annual/mid

annual local and national surveys, getting involved in local change initiatives and in organisational transformational projects. You can also get involved in wider NHS initiatives and challenging the status-quo.

We are committed to improving year on year – are you?

You can contact us by emailing [email protected] or tweet us @

odlchs, with your comments, ideas and suggestions or visit our section of the staff intranet “ You Matter” http://nww.lincolnshirecommunityhealthservices.nhs.uk/Staff/content/you-matter-staff-engagement.

Together we can improve patient outcomes and improve your working life.

Help shape our future

Staff Engagement Plan

QIPP Transformation

Foundation Trust Journey

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JCNC

NHS Staff Survey/Staff FFT Staff Survey Report Findings

Celebrating Success

Staff FFT Staff FFT

Staff Conferences

Staff FFT


LCHS NewsMember News LCHS NewsMember News Member News

Business Unit Engagement

Staff Intranet

Staff Networks

Team Brief

Chief Nurse Staff Quality Engagement

Appraisals Appraisals

Your Voice Your Voice Findings and Action Plan

Business Unit Action PlansBusiness Unit Action Plans

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Case Manager, Judith Nye has been awarded The Queen Elizabeth, the Queen Mother, Award for Outstanding Service and was one of three nurses to collect the national award.

The award from the Queen’s Nursing Institute (QNI) is presented to nurses who have given service to patients and the profession, over and above the call of duty, and have made a particularly distinguished contribution to the health of people in the community.

The late Queen Mother took great personal interest in this award and it is in honour of her memory, that as patron of The Queen’s Nursing Institute, Her Majesty the Queen agreed that the award could be made in perpetuity.

Judith started her career 34 years ago in Lincoln, but says the time has flown.

As a student nurse, Judith spent eight weeks in the community in Metheringham, which gave her the interest in district nursing. She is now based in North Hykeham and is still enjoying her role.

“I was really surprised when the letter arrived to say I had been nominated. All I have ever done is my best in my job and I found it extremely humbling to have been nominated in the first place and then go on to receive the award,” said Judith.

She added: “My heart has always been in district nursing. I did midwifery and spent 13 years at a leg ulcer clinic but district nursing is where my passion lies.”

Judith attended the special awards ceremony at the Russell Hotel in central London with her father, a retired nurse himself who worked in the RAF, where she collected a certificate signed by the Queen.

“I think nursing is in my blood. I spent a lot of time at RAF hospitals when I was younger and then most of my adult life treating my own patients,” added Judith.

Andrew Morgan, Chief Executive at LCHS, said: “We would like to congratulate Judith for her fantastic achievements. We are very proud to be able to say we have nurses like Judith delivering this high level of dedication and care to patients across the county.”

QNI Chief Executive, Dr Crystal Oldman said: “The QNI’s Award for Outstanding Service is a highly prestigious award for community nurses that indicates an exceptional degree of professionalism and dedication to patients and colleagues. On behalf of the QNI I would like to congratulate Judith Nye on this achievement.”

QNI Outstanding Achievement Award For Judith

From left to right Vanessa Hurley, Alison Spiro and LCHS Case Manager Judith Nye were presented with their certificates, signed by the charity’s Patron, Her Majesty The Queen.

Credit: Kate Stanworth.

Physio for You, an occupational health musculoskeletal (MSK) physiotherapy service at LCHS, was among the finalists in the MSK Care category of the Patient Safety Awards 2015.

The service works proactively with staff to provide early intervention for MSK conditions, preventing injury to keep staff at work and helps plan for individuals to safely return to work if they have been absent.

MSK conditions can include any injury, disease or problem relating to muscles, bones or joints.

The year-long pilot service was launched in February 2015 and has been developed based on best practice from acute hospital services, but adapted to address the needs and challenges faced by community teams who predominantly work in patients’ homes and community clinics.

Navroz Amlani, Clinical Physiotherapy Specialist and Occupational Health Physiotherapist at LCHS, said: “We are delighted this innovative service is being recognised on a national platform. It not only supports the health and wellbeing of individual staff members, but in turn, their wider team and the patients we care for. Every member of staff has a valuable role to play in the success of our organisation by providing a wealth of skills and knowledge that cannot be easily replaced or reproduced if they become sick or injured. We are very keen to provide care for their welfare and this is just one of the ways the organisation is able to support them in caring for others.”

Navroz attended the ceremony on July 6, at the ICC in Birmingham with Chief Nurse Sue Cousland, but unfortunately did not win the award.

Physio For You Shortlisted For National Award


The Sexual Health Service has been praised for providing a high standard of quality and care to patients.

The service received an ‘A grade’ - the highest ranking of excellence where the provider is said to be striving to be a leader in the field - following an inspection where staff and patients were asked about their experiences.

It was assessed on five key areas: assessment and support planning; security, health and safety; safeguarding and protection from abuse; fair access, diversity and inclusion and client involvement and empowerment.

The inspection was carried out by a team from Public Health at Lincolnshire County Council, who commission the service.

The service was praised for: • listening to feedback and

implementing positive changes for patients;

• being able to jointly work with other staff and agencies;

• actively making services available for patients to receive further assessments, support or treatment;

• calls outside of the Central Booking Line opening hours are captured on an answer machine, and then returned the next morning;

• regular meetings and training is provided to keep staff updated on safeguarding;

• patients are given opportunities to play an active role in shaping current and future service provision.

Linda Dennett, Head of Clinical Services for Family and Healthy Lifestyle Services, said: “I am delighted that the service has been awarded with an A grade, it is testament to the high quality of service we deliver.

“It was wonderful to receive commendation for staff from teams across Lincoln, Boston, Grantham and Skegness Sexual Health Clinics, who were praised by inspectors for providing a high standard of quality and care to patients.

“We were also particularly proud to hear positive comments about the Central Booking Line and that patients felt at every stage of their treatment they understood the information given and the process they needed to follow.

“Going forward we will continue to engage with patients about where we can improve to provide the very best service.”

Praise for Sexual Health Service

Teams from two Lincolnshire hospitals scooped accolades in The EBP Investors In Education Awards in recognition of their partnership with local schools and for providing high quality work experience opportunities.

The teams from John Coupland Hospital, Gainsborough and the Johnson Community Hospital, Spalding have been providing work experience opportunities for several years.

Annette Goulding, administrator, said: “Our team at Johnson Community Hospital is thrilled. It was quite a surprise but we are really pleased.

“We work with local schools and colleges to provide a varied work experience timetable to allow students from Spalding, Boston, Stamford, Bourne and Sleaford to be engaged and to see whether it would be a career path they would like to take.”

She added: “It means a lot to us that we were nominated by a student. We get very positive feedback from those who have undertaken work experience with us. We provide a unique opportunity for students to experience what it is like to work in a hospital.”

Donna Phillips, Clinical Nurse Educator and her team at John Coupland Hospital were nominated by Janet Thorpe, who co-ordinates the work experience at Queen Elizabeth’s High School, Gainsborough.

Janet Thorpe said: “Students come back from their work experience at John Coupland ‘buzzing’ about the activities they have been doing.

“The tasks Donna puts in place are as varied as a hospital environment will allow and the students who have carried out their work experience at John Coupland have all gone on to pursue a career in some aspect of medicine.

“Donna herself is brilliant to work with. Her proactive organisation means she has places allocated for Year 10 students by the end of October for work experience the

following July.”Both teams attended a special

ceremony on the evening of Thursday, May 21 at Belton Woods, Grantham where they collected their awards.

Student Matthew Thomas, 15, said: “The work experience was a fantastic experience, I really feel like I was making a difference. The nurses were very friendly and always kept me on the right track. I wanted to do medicine and the experience at John Coupland made me certain that it was the right choice for me.”

Student Richard, 16, said: “In Year 10, I completed a work experience placement for two weeks at John Coupland Hospital. This introduction to the medical industry was an amazing opportunity that graced me with an incredible insight into this field of which I have longed to join for so many years now.

“I was able to discover the many different aspects of hospital life and from day one I experienced this unique lifestyle first-hand; ranging from the minor injuries unit and surgical day unit to a variety clinics and Scotter Ward (of which I am now a volunteer).

“Working here was a truly rewarding experience and the staff at the hospital really endeavour to make you part of the team. Needless to say my drive to pursue a career

in medicine has only been fuelled by my time with John Coupland! “

“We’re delighted to have won an award. I thoroughly enjoy arranging the placements and seeing students blossom in confidence during their time

with us,” said Donna.“Seeing the nervous students’ pre-

placement and then seeing the difference when I attend their post placement presentations at the school is so fulfilling. We have to remember that these students are our workforce of the future and deserve this investment that we give them.”

Phil Everett, Sales, Marketing and Communications Manager at The EBP, said: “The IIE Awards are a fantastic opportunity to celebrate the efforts employers across the county put in to supporting the next generation of employees.

“The awards are our way of recognising the support that businesses give to young people by helping them prepare for what lies ahead and become work-ready individuals.”

Sally Brown, Outpatients Sister at Johnson Community Hospital added: “Thank you to all the different services within Johnson Community Hospital that contribute to supporting the work experience students in their departments, because it is the variety of experience that we offer to the students that has helped us achieve this award.”

Two Hospital Teams Scoop Awards

Donna Phillips Bev Johnson and Eleanor Ward receiving their award

“The work experience was a fantastic

experience, I really feel like I was making

a difference”

12 LCHS News

Saying thank you to staff at Johnson Community Hospital has resulted in one visitor taking to the skies to raise £1,000 for the Welland Ward.

Hayley Matson made the donation to the team in Spalding in memory of her late friend Len Dawson, after completing a tandem skydive from 12,500ft.

The occasion was something she says plane enthusiast Len, who was cared for at the hospital, would have been very proud of.

Hayley, of Moulton, said: “Len was cared for impeccably. When he died the hospital was so good and I just wanted to give something back. There was never a time where anything was too much bother. A few years ago I had a DVD done where I had flown a plane in Florida and he watched it over and over again. It seemed appropriate to do something in a plane this time to raise the money.”

Hairdresser Hayley collected £1,000 with the help of her daughter Sian, who made and sold cakes. The money will be presented to the Welland Ward for Lincolnshire Community Health Services NHS Trust’s Charitable Funds.

Hayley added: “The day I did the skydive was a lovely day but it was the fact I was doing it in Len’s memory that made

it so special. I’m just pleased to have been able to raise that amount of money for such a worthwhile cause and hope it makes a difference to the ward and their patients.”

Jennie Gittins, Welland Ward Manager, said: “On behalf of everyone on the ward and at Lincolnshire Community Health Services, I would like to thank Hayley for her very kind donation. The quality of care the experiences of our patients, their family and friends is very important to us and we were delighted to hear what a difference our team was able to make to Mr Dawson.”

Hayley’s Flying High With Donation In Memory Of Plane Enthusiast Len

Hayley Matson (left) with her friend Trina Cross, who also completed the skydive

Hayley Matson landing after the skydive.

Experts in frailty from across the healthcare community shared their insight at a special conference aiming to improve care in Lincolnshire.

The conference brought together those who commission, provide and support health and social care services to explore how all organisations can better support those who are frail.

Frailty can include those who are at risk of falls, are immobile, incontinent, receiving end of life care, have dementia are susceptible

to delirium, or take a number of different types of medication (poly-pharmacy).

The conference, which took place at the New Life Conference and Events Centre in Sleaford on June 4, was organised in partnership with Lincolnshire’s health community.

Guest speakers included Dr David Stokoe, Community Geriatrician for Lincolnshire West Clinical Commissioning Group, Dr Phil Mitchell, Medical Director at LCHS, Kate Robertson, a Consultant Therapist and Researcher in Falls Prevention from Nottingham, Simon Lowe, a GP within Lincolnshire East Clinical Commissioning Group, and Dr Lawrence Pike, Specialist Palliative Care Physician for St Barnabas Lincolnshire Hospice.

On behalf of the four Clinical Commissioning Groups of Lincolnshire, Rebecca Neno, Deputy Chief Nurse at Lincolnshire West Clinical Commissioning Group, said: “The Lincolnshire Clinical Commissioning Groups were delighted to sponsor the frailty event as it provided an opportunity to bring providers and professionals together to consider the impact of frailty upon people’s lives and provided the opportunity to further the development of a Lincolnshire-wide strategy, where all providers will work together to ensure the needs of frail patients are met in a seamless and timely manner to promote independence and wellbeing.”

Sue Cousland, Chief Nurse and Director of Operations at LCHS, said: “We recognise that Lincolnshire has an increasingly aging population and we all have a role to play in addressing the changing needs of our communities. This conference was an opportunity to bring everyone together to consider a sustainable way forward, which ensures we can proactively support the frail living in our communities before they find themselves in crisis or in need of urgent emergency care.”

Staged living room setting to make people think about potential falls risks in an elderly person’s home.

Lincolnshire Conference Ensures Care Is Fit For Frailty


Patients attending a community clinic in Alford are benefiting from improved facilities.

Those using the twice weekly lower limb and wound clinics at Alford War Memorial Hall will have noticed it has been given a makeover.

The town’s community nurses have worked with volunteers from the Friends of Alford Hospital at the War Memorial Hall to help bring the room used for clinics at the facility up to date.

Kerry Bareham, Clinical Team Lead for LCHS, said: “Our whole ethos is about providing excellent care at home or as close to home as possible, and using facilities in our communities is vital to that. We have been very pleased to be able to work with the Friends and one of our trust Infection Prevention and Control clinical nurse specialists with our ideas for improvements to ensure the War Memorial Hall can continue to be used long term for both our patients and staff.”

The Friends of Alford Hospital at the War Memorial Hall have

invested £1,000 for the refurbishment, which has seen brickwork covered, the sinks moved and the water system connected to the hall’s main supply rather than a water heater.

There is also now wi-fi access, meaning nurses can instantly update patient records during clinic sessions.

The work took about three weeks to complete. Valerie Bradnam, Treasurer for the Friends of Alford Hospital at

the War Memorial Hall, added: “The room used by the nurses was built almost 10 years ago and the time had come to make improvements. We have been able to make sure the hall complies with the most up-to-date hygiene standards and it is now an even better facility for the community to use. It looks lovely.”

Anyone who would like more information about the Friends of Alford Hospital at the War Memorial Hall or the hall itself can contact Valerie on 01507 466353.

Improved Clinic Facilities Thanks To Hall Makeover

Community nursing team joins Friends of Alford Hospital at the War Memorial Hall.

Congratulations to Becky Portess, Complex Case Manager at Butterfly Hospice, who has impressively biked, swam and run over 80 miles for the Butterfly Hospice.

Nobody would argue that Becky has been working hard for Butterfly Hospice. She completed the arduous 66-mile Big Bike Ride from Boston to Tattershall for Butterfly Hospice Trust on 17 May, and just a few short weeks later took on the Woodhall Spa Triathalon on 14 June. The triathlon included a 400m swim, 15 mile bike and 5km run.

Becky completed the triathlon course in just 1 hour 41 minutes and raised over £250 for the hospice. “That’s my fitness done for the next year!” says Becky.

“At the hospice we have also started a bereavement group. It runs the first Monday in the month from 7-9 pm and is facilitated by staff at the hospice. We are inviting people to attend from three months after their loved one has passed away. This is to ensure people are already on their bereavement journey and to allow the natural grieving to take place.”

Becky Rides, Runs and Swims for Butterfly Hospice

Becky during her marathon bike ride

14 LCHS News

Valuable information aimed at new mums in Lincolnshire supporting good maternal mental health is now available online.

A dedicated section to maternal mental health has been developed as part of the Lincolnshire Healthy Families website, ensuring facts and advice can be accessed whenever it is needed the most.

The website includes information

about antenatal depression and anxiety, postnatal depression, fathers and depression, where to seek help and other helpful resources for maternal mental health.

To help provide support through shared experiences, the website features real life stories from mums who have had their own struggles with maternal mental health. One of those stories comes from Lincolnshire mum Emma, who shares her experience with postnatal depression in one of the website case studies.

Emma speaks about her struggle with postnatal depression and how her health visitor played an essential role in providing her with much needed support. Emma said: “I feel blessed I had the support that I got, when I got it. There is no way I would have felt that I could have come out the other side of it without the support that I had.”

“My health visitor was worth her weight in gold. She never ever turned me

away, was at the end of the phone whenever I needed her and I knew that I could come to her for anything - which was invaluable, without a doubt.”

Anita Wood, Locality Lead at LCHS, said: “Welcoming a baby into your family is a time of great excitement, but for some it can also be very overwhelming. We want to help ensure mums understand the importance of taking care of their mental health and where they can seek help should they need it.

“The maternal mental health section of our Lincolnshire Healthy Families website has been developed using the knowledge and experiences of our health visitors, with the support of the specialist community perinatal mental health teams. We hope it encourages more women to have the confidence to speak up if they feel they need support.”

For more information, visit www.lincolnshirehealthyfamilies.nhs.uk/maternalmentalhealth

Lincolnshire Healthy Families Website Expands to Support Maternal Mental Health

Help and support for breastfeeding mums is never far away in Lincolnshire.

Whether you need expert advice, want to talk to other mums or just meet a friendly face, finding one of the county’s 18 Breaststart groups could not be easier.

Breaststart groups are facilitated by health visiting teams from LCHS and are supported by breastfeeding peer supporters and volunteers.

Sarah Button joined the St Giles Breaststart group in Lincoln following the birth of her third child.

“My first two children were not breastfed,” explained Sarah. “With my first I really wanted to but I gave up after three weeks as I felt there was no support. With my second I managed to do it for five days but gave up again. This time I was really determined to give it a go.”

However, Sarah developed mastitis, a condition where breast tissue becomes inflamed and painful. She sought professional help through a friend who was a peer supporter and in turn, it was suggested she also call in to a Breaststart group.

Sarah, 37, of Branston, said: “The group made me feel very welcome and I have become really good friends with some of the mums there. There is no way I would still be breastfeeding without the support of the group. I have experienced a number of problems with feeding and had I been breastfeeding without any support I probably would have given up very early on.

“However, knowing that other mums were having similar issues helped me realise I wasn’t alone and it has proved that you can get through difficult times with support. This is where Breaststart has been invaluable. If I had known about this kind of support with my first child, my experiences would have been very different.

“I hope this reassurance can help give other mums the courage and the confidence to persevere.”

Anita Wood, Locality Lead, added: “Breastfeeding has many benefits for both mother and baby, but we know that everyone is different and it can be overwhelming and challenging at times. Lincolnshire’s Breaststart groups provide families with a relaxed, safe environment where they can get help and advice from either other mums, peer supporters or a health professional, while enjoying a cup of tea and seeing a friendly face.

“We’re very proud that some of these groups have been supporting local communities for more than 10 years and we would encourage families to call in and see what these wonderful groups have to offer. We hope there is never a time where breastfeeding mums feel as though there is nowhere for them to turn.”

To find your local Breaststart group, visit www.lincolnshirehealthyfamilies.nhs.uk/breastfeeding/lincolnshire-groups and type in your town or postcode.

The website also includes a range of information and advice, as well as other helpful contact numbers.

Local Groups Support Families To Have The ‘Breaststart’

Gainsborough Breaststart group celebrate


A Lincolnshire clinic set in a historic building has had a £170,000 investment to overhaul its exterior and bring it up-to-date for modern practice.

Grace Swan Health Clinic, Spilsby was originally built as a memorial hospital in 1902.

The revamp has not only seen external work carried out but the re-opening of two clinical rooms.

After a £170,214 investment external works were carried out by Lindum BMS Lincoln including replacing the roof, dormer windows, rendering and external doors.

Lee Towsey, Estates Manager, said: “The focus of the work so far has been mainly on the external fabric of the building. The insulation has been upgraded, a new roof has been put in place as well as the replacement of dormer windows and external doors.

“We are really pleased to have been able to open up two clinical rooms which couldn’t be used due to prior issues with damp. These issues have been sorted and the rooms have been re-plastered and redecorated.”

The work was completed within 16 weeks and there was no disruption to services, despite the work being completed while the clinic was still open.

Claire Thornalley, Clinical Team Lead and Complex Case Manager, based at Grace Swan Clinic, said: “The outside looks beautiful now the work has been completed.

“It was a bit noisy but we coped. The builders were very nice and listened to what we wanted. The patients were fine about the work being carried out and were pleased services weren’t disrupted.”

There are plans for further interior decoration and a replacement heating system with work planned to start in the summer.

Investment Sees Historic Building Brought Up-To-Date

Grace Swan clinic after its revamp.

People with dementia sometimes need a helping hand to go about their daily lives and feel included in their local community. Dementia Friends is giving people an understanding of dementia and the small things that they can do that could make a difference to people living with dementia.

LCHS has a Dementia Action Plan and is part of the Lincoln Dementia Action Alliance Group. As part of our action plan we decided to have Dementia Champions to go out to LCHS staff to raise awareness around dementia and sign staff up to become Dementia Friends.

Rachel Higgins, Libby Cartwright and Donna Phillips are Dementia Champions and are raising awareness though the Dementia Friends sessions for all staff who would like to participate.

Dementia Friends training is just one of many ways staff at the trust are supporting patients and their families living with dementia.

Trust staff have also attended the Best Practice in Dementia Care Course accredited by The Sterling University. This six month self-study course also involves face to face sessions led by a facilitator every two weeks.

Currently 12 staff from the Scotter Ward at John Coupland Hospital have successfully completed the course with hopes of more joining them.

“After attending Dementia Champion training in February last year I went on to become a Dementia Champion myself. I have been delivering sessions for the last 11 months,” said Donna.

“These sessions are for everyone really from students to volunteers, domestics, porters, managers, doctors and nurses. It’s all about helping staff to understand what small things they can do in whatever job role they have.”

The one hour sessions are designed to make people think about the small ways to help a person who has dementia, even something as minor as making a cup of tea to crossing the road safely.

Alzheimer’s Society reached its one million Dementia Friends target in February 2015 and is now aiming to create a further 3 million by 2020, to help make England more dementia friendly and improve the lives of the 720,000 people currently living with the condition.

Research by Alzheimer’s Society shows that 850,000 people in the UK have a form of dementia, 62 per cent of those have Alzheimer’s disease. In less than ten years a million people will be living with dementia which will soar to 2 million people by 2051.

To help with this staff at the Scotter Ward at John Coupland Hospital, Gainsborough are working with an All About Me booklet which is filled in by family members with the patient’s likes and dislikes and information about their family and life which helps staff to get to know the patient.

“We are implementing these small changes such as the All About Me booklets and the Butterfly Scheme which is where we pop a butterfly symbol on notes and charts so all staff are aware that this patient either has dementia or cognitive memory problems,” she added.

Rebecca Hill, Dementia Friends regional Support Officer at Alzheimer’s Society said: “Dementia Friends is the perfect opportunity to be able to invite everyone up and down the country to improve their knowledge. Dementia Friends isn’t about creating experts, it’s about helping people understand a little bit more about what it’s like to live with the condition and then turn that understanding into action - anyone of any age can be a Dementia Friend.”

Please contact Rachel Higgins at [email protected] to arrange a session for your team.

Championing Dementia Friends

Don’t forget to follow @lincscommhealth

You can also like LincsCommHealth

16 LCHS News

Save the date for your diaries.Our annual public meeting and celebrating success staff

awards will be held at The Showroom in Lincoln on September 21, between 12pm and 5pm. All welcome.

Flu season is upon us, which means the 2015/16 seasonal flu vaccine programme is approaching.

Influenza outbreaks in health and social care settings affect not just you but your patients and clients, including those who may be particularly vulnerable, such as the elderly and those with impaired immunity.

As healthcare staff and employees of the trust, we all play a key role in helping people make decisions about their healthcare. By getting vaccinated yourself, you are then able to discuss the vaccination with your colleagues, patients and clients from a first-hand perspective, helping them to understand the benefits and dispelling some of those myths that we know exist.

More information on the 2015/16 flu vaccination programme, including how to get your flu jab is available on the staff website.

READ AND RECYCLEThis newsletter is printed on paper produced from sustainable resources, which means it comes from forests that are managed so that new trees grow to replace the wood cut for pulping. When you have finished with this edition please recycle it.

Flu kills

A leading workforce campaign delivered by

Influenza is dangerous, highly contagious and largely preventable.

Protect yourself, your family, colleagues and patients – be a flu fighter, get your flu jab.

© NHS Employers 2014

Get Ready for Your Flu Jab

As we approach the Celebrating Success Awards, we would like to give all staff the opportunity to think ahead for ways to maintain our positive awards momentum and recognise the outstanding efforts of LCHS staff on regional and national platforms. A comprehensive guide to writing awards submissions and a list of year-round awards opportunities will be available on the staff website - watch this space.

• East Midlands Innovation in Healthcare Awards 2015 – Deadline August 14, 2015

• NHS Leadership Recognition Awards – Deadline September 7, 2015

Annual Public Meeting and Celebrating Success Awards

Upcoming Awards Opportunities

LCHS has been supporting young people through the NHS Online Mentoring project.

Now one of the three mentors from LCHS has been shortlisted, alongside her mentee, for a special award.

Jill Anderson, the Strategic Lead for Education and Quality at LCHS, is among the finalists for the Mentoring Pair of the Year award in the Brightside Online Mentoring Awards. The awards are held by mentoring charity Brightside, which runs the NHS Online Mentoring Project in partnership with National Skills Academy for Health, to honour the most inspiring mentors and mentees from the many different mentoring schemes the charity runs across the UK.

The NHS Online Mentoring project is designed to help young people explore careers available within the NHS. Young people are matched with a mentor working in their area of interest.

The mentors answer questions, provide an insight into what their role really entails and help the mentee to develop study and employability skills through a secure online system.

“I found it to be a really positive experience and I think the three students did too,” said Jill.

“Throughout the 12 weeks my eyes were really opened to the anxieties and pressures these students face. I was able to offer real-life experience and advice to the students which they said really helped them make informed decisions.”

“I’m really thrilled to be shortlisted for the award and I hope to take part in more mentoring in the future.”

Donna Phillips, Clinical Nurse Educator and Interim Clinical Nurse Lead at John Coupland Hospital, and Moira Christie, Senior Workforce Development Educator, also at John Coupland Hospital, both also supported three young people each through the same online mentoring scheme.

“One of my students wanted to be a midwife and another a doctor, which was challenging but also fulfilling to see how they progressed throughout the 12 weeks,” said Donna.

She added: “I supported one of my mentees through two interviews for nurse training and it was great to hear her second interview went well with the tips I had talked her through. I would certainly sign up to support further students through this process again.”

The students also had to complete online tasks, as well as being able to interact with their mentors.

“I really enjoyed the experience of being a mentor to three students; one wants to be an educational psychologist, another a doctor and the third a dentist,” said Moira.

“I was extremely impressed with their effort and enthusiasm to learn more about the NHS and their chosen pathways. I would be happy to do more mentoring going forward.”

Amelia Gabriel, Brightside’s Strategic Projects Manager, said: “We’re hugely grateful to Jill, Donna and Moira, since Brightside’s work to help young people that need it most fulfil their potential simply wouldn’t be possible without the dedication of our mentors. The awards celebrate the achievements of the young people on our schemes, and also the hard work of the mentors who support them and can be proud to share in their success.”

Community Trust Shortlisted for Online Mentoring Award

LCHS News issue 19 web

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