Kieran mc carthy 2016 august cv

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Kieran McCarthy’s Curriculum Vitae Personal Details Sex: Male Birth Date: 05/07/1989 Birthplace: Johannesburg, Gauteng, South Africa Citizenship: South African ID-No: 8907055011082 Driver’s License no: 40630010G64S Physical Address: 1534 Miradelle; 170 Bellairs Drive; North Riding; Johannesburg; Gauteng; South Africa. Cell: 0822026915 Email: [email protected] Postal Address: PO Box 502 Banbury Cross 2164, Gauteng, South Africa Career Statement: A highly motivated and hardworking individual with experience in Information technology. I have been working as a Service Desk Technician over the years and I have new knowledge and experience with the systems and operations within the Construction, Banking, and Property industry. I have Diploma in Networking Management and achieving admirable grades. While working part time, for Kentz Engineers and Constructors as a Junior IT technician as a desktop support technician and I did the same for UPIT as well. Worked as a service desk technician at Sasfin Bank and Redefine Properties for CubeRoot1. I have excellent computing and network skills, thorough knowledge in all Microsoft Operating Systems, Server Operating Systems, Microsoft Office programs, hardware, software and networking components. WORK EXPERIENCE Kentz Engineers 2009- 2012 Part Time and Full Time (Contract) At Kentz Engineers and Constructors I started as Junior IT technician where I learned the fundamental of computing from installing desktops and laptops, including their operating systems and various installing of applications and configuring programs. Identifying computer and operating issues and establishing a resolution for them. I also assembled and repaired desktops machines that were broken. I acquired my hard ware skill by opening old components and investigating the internal parts of machines. Within the construction field. I worked at the Midrand office and a short while in Secunda on the Sasol station Kentz project within IT. U.P Information Technologies (UPIT) 2013-2014 Part Time (Temp) As a desktop support technician, through the ticket generating system we had each technician was assigned a ticket to resolve IT related issues that our clients encountered. Depending on the issue,

Transcript of Kieran mc carthy 2016 august cv

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Kieran McCarthy’s Curriculum Vitae

Personal Details

Sex: Male

Birth Date: 05/07/1989

Birthplace: Johannesburg, Gauteng, South Africa

Citizenship: South African

ID-No: 8907055011082

Driver’s License no: 40630010G64S

Physical Address: 1534 Miradelle; 170 Bellairs Drive; North Riding; Johannesburg; Gauteng; South Africa.

Cell: 0822026915

Email: [email protected]

Postal Address: PO Box 502 Banbury Cross 2164, Gauteng, South Africa

Career Statement: A highly motivated and hardworking individual with experience in Information

technology. I have been working as a Service Desk Technician over the years and I have new

knowledge and experience with the systems and operations within the Construction, Banking, and

Property industry. I have Diploma in Networking Management and achieving admirable grades.

While working part time, for Kentz Engineers and Constructors as a Junior IT technician as a desktop

support technician and I did the same for UPIT as well. Worked as a service desk technician at Sasfin

Bank and Redefine Properties for CubeRoot1. I have excellent computing and network skills,

thorough knowledge in all Microsoft Operating Systems, Server Operating Systems, Microsoft Office

programs, hardware, software and networking components.

WORK EXPERIENCE

Kentz Engineers 2009- 2012 Part Time and Full Time (Contract)

At Kentz Engineers and Constructors I started as Junior IT technician where I learned the

fundamental of computing from installing desktops and laptops, including their operating systems

and various installing of applications and configuring programs. Identifying computer and operating

issues and establishing a resolution for them. I also assembled and repaired desktops machines that

were broken. I acquired my hard ware skill by opening old components and investigating the internal

parts of machines. Within the construction field. I worked at the Midrand office and a short while in

Secunda on the Sasol station Kentz project within IT.

U.P Information Technologies (UPIT) 2013-2014 Part Time (Temp)

As a desktop support technician, through the ticket generating system we had each technician was

assigned a ticket to resolve IT related issues that our clients encountered. Depending on the issue,

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we would assist them remotely or physical travel to their location to resolve the issue. I acquire

some basic networking skill when we conducted a network project at their establishments. It was a

small IT company that provided IT and networking services.

Sasfin Bank 1st July 2015 to the 31st January 2016 (Contract)

At Sasfin Bank I acquired new and essential skills as a service desk technician within the banking

industry. I worked quite often with the Heat call logging system, one we received calls from the auto

ticket generator through email. Or logging the call manually when we receive telephonic

communication from the client. I identify the issue, troubleshoot then resolve it and finally close the

call. It is vitally important to provide updates on a call still pending. If the call is for a specialized

technician or group, such as developers, or infrastructure an assignment is created for them to

resolve. Logging change requests in which IT would develop and configure IT systems and

networking configurations for business. I have acquired the knowledge on how the rudimentary

aspects of Microsoft exchange, increasing storage quotes. Microsoft Active Directory, resetting of

password and unlocking accounts. Checking security groups, user accounts and making use of

remote desktop assistance to resolve issues that occurred. When it came to desktop support, we

used a windows image deployment system to set up computer machines. I acquired further skills in

computer machine setups and software configurations.

CubedRoot1 (Redefine Properties)

1st of February to the 31th of August 2016.

I am currently employed for CubedRoot1 working at Redefine Properties as a Service desk

technician, my responsibilities remain the same, such as setting up laptops and desktops for users

and providing service desk support. The only difference is that I conduct more active directory work,

be creating users, adding permissions to security groups and creating email accounts in exchange. As

well as checking quarantine mails and releasing them if safe to do so using Fortimail. Entire

CubeRoot1 contract to Redefine ends on the 31st of August 2016 all of us were Retrenched.

Currently looking for new employment.

Service desk technician

Responsibilities:

Networking essentials

Security; Hardware and Software Administration

Microsoft Windows Operating Systems

End-user support

Service Desk technician

Desktop Support

Basic Microsoft Windows Server Admin

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Microsoft Office Administration

EDUCATION

High School Educational Institution

De La Salle Holy Cross (Matriculated in 2007) Acquired an IEB Senior Certificate

Damelin College 2009-2010 Acquired a PC engineering Higher Certificate

Varsity College Sandton 2012-2014 Acquired a Diploma in Information Technology

Network Management

Work REFERENCES

UPIT

Name: Daniel Saquet or Jeffery Kilner

Address: Unit E, Block 5 Fancourt Office Park,

Cnr Northumberland Road,

North riding, Gauteng, South Africa

Telephone: +2711 704 4731

Email: [email protected]

[email protected]

Website: http://www.upit.co.za/

Kentz (Pty) Ltd

Name: Kubin Govindsamy

Address: 89 14th Road,

Erand Midrand, Gauteng

South Africa.

Telephone: +2711 203 9600

Email: [email protected]

Website: http://www.kentz.com

Sasfin Bank

Name:

Bilaal Nakooda Human Resource

Redefine Properties (CubeRoot1)

Name:

Nemicia Gabriel Service Desk Manager

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Douw De Leeuw Head: Service Management

Louis De Waal Service Desk Manager

Physical Address: 29 Scott Street

Waverley

2090

Telephone: + 27 11 809 7500

Email: [email protected]

[email protected]

[email protected]

Website: https://www.sasfin.com/

0714933748

Nellis Du Preez Director

082 572 6191

Lawrence Trent 0828806677

Physical Address:

Redefine Place, 2 Arnold Rd,

Johannesburg

[email protected]

[email protected]

edwa r d@cybe r v i n e . c o . z a

http://www.cuberoot1.com/

http://www.cybervine.co.za/contactus.html

http://www.redefine.co.za/

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