Keynote 3: Perspectives on the Design and Control of Multiscale
Keynote - Retail Control Systems
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Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers, to make their shopping experience better, to make it easier for them to do business with your store --- rest assured your competition will be. Using real world examples and strategies from successful independent retailers throughout the globe, Paul Erickson provides a thoughtful approach to winning retail differentiation. The presentation methodically reduces high achieving independent retailers major differentiating factors to a workable comprehensible 7 point plan you can begin to emulate immediately within your store. Seminar Presenter: Paul Erickson, Senior VP Client Services RMSA Based out of Minneapolis, Minnesota, Paul is widely recognized for his talents as a retail educator, Mr. Erickson has conducted seminars and workshops to such groups as National Shoe Retailers Association, FN Platform, Outdoor Retailer, New Balance Athletic Shoes, America’s Mart, Independent College Book Store Association, CAMEX, MAGIC, International Kids Expo, World Shoe Association, PGA Merchandise Show, National Sporting Goods Association, Ontario Fashion Exhibitors in Toronto, Chicago Merchandise Mart, British Columbia Western Apparel Mart and The Global Retail Conference in Barcelona, Spain. He has been featured in Fortune Magazine and on the CBS Evening News. Keynote Retail Control Systems [email protected] For more information call: 1-800-417-3030
Transcript of Keynote - Retail Control Systems
Keynote - 7 Secrets to Compete & Win against the Chains! If you are not constantly looking at new, innovative ways to take care of your customers, to make their shopping experience better, to make it easier for them to do business with your store --- rest assured your competition will be.
Using real world examples and strategies from successful independent retailers throughout the globe, Paul Erickson provides a thoughtful approach to winning retail differentiation. The presentation methodically reduces high achieving independent retailers major differentiating factors to a workable comprehensible 7 point plan you can begin to emulate immediately within your store.
Seminar Presenter: Paul Erickson, Senior VP Client Services RMSA
Based out of Minneapolis, Minnesota, Paul is widely recognized for his talents as a retail educator, Mr. Erickson has conducted seminars and workshops to such groups as National Shoe Retailers Association, FN Platform, Outdoor Retailer, New Balance Athletic Shoes, America’s Mart, Independent College Book Store Association, CAMEX, MAGIC, International Kids Expo, World Shoe Association, PGA Merchandise Show, National Sporting Goods Association, Ontario Fashion Exhibitors in Toronto, Chicago Merchandise Mart, British Columbia Western Apparel Mart and The Global Retail Conference in Barcelona, Spain. He has been featured in Fortune Magazine and on the CBS Evening News.
Keynote
Retail Control Systems
[email protected] more information call: 1-800-417-3030
[email protected] more information call: 1-800-417-3030
7:00 am – 8:00 am Registration and Breakfast Pre-function/Tremont
8:00 am – 9:10 am Welcome! Keynote speaker Paul Erickson, RMSA Tremont
All day Breakout sessions (see details below) See below
Networking Breaks Vendor Zone Boylston
12:25 pm – 1:25 pm Lunch Pre-function/Tremont
8:00 am – 8:50 am Breakfast Pre-function/Tremont
8:50 am – 9:10 am Vendor Spotlight Tremont
All day Breakout sessions (see details below) See below
Networking Breaks Vendor Zone Boylston
12:25 pm – 1:45 pm Lunch & Vendor Zone Pre-function/Tremont
Wednesday, September 21, 2016
Tuesday, September 20, 2016
Retail Control Systems
Agenda
Retail Control Systems
[email protected] more information call: 1-800-417-3030
7:00 am – 8:00 am Breakfast Pre-function/Tremont
8:00 am – 9:10 am Welcome! Keynote speaker Paul Erickson, RMSA Tremont
Times Tremont Brandeis Northeastern Harvard
9:20 – 10:10 Making Sure your Business is PCI CompliantPresented by Matt Carroll, Coalfire
Order Management vs Batch ProcessingPresented by Diane Dupre, RCS
Customizing your Touchscreen and Maintaining ButtonsPresented by John Dempsey, RCS
25 Things Counterpoint Can Do Presented by Andee Williamson, NCR
10:10 – 10:30 Break & Vendor Zone Networking
10:30 – 11:20 Expand your Business with Online ReservationsPresented by Nick Vega, Outbound Software
The Future of Payment ProcessingPresented by Diane Dupre, RCS
How to Use Counterpoint to Weed Inventory and Convert Stale Product Into CashPresented by John Dempsey, RCS
Retain Customers and Promote your Brand
Presented by Clutch
11:35 – 12:25 Physical InventoryPresented by Ben Freese, RCS
Price Rules and PromotionsPresented by Diane Dupre, RCS
Customizing Reports Using Crystal – Part 1Presented by John Dempsey, RCS
ECOMMERCE: The Future of RetailPresented by Red Rook
12:25 – 1:25 Lunch & Networking
1:25 – 2:15 Implementing and Using NCR Hardware and Offline Ticket EntryPresented by Dustin Morse and Adam McMahon, RCS
Take a Road Trip with Andee to View Some of the Latest Features in NCR CounterpointPresented by Andee Williamson, NCR
Customizing Reports Using Crystal – Part 2Presented by John Dempsey, RCS
ECOMMERCE: The Future of RetailPresented by Red Rook
2:30 – 3:20 Standard Solutions to Everyday Hiccups Presented by Ben Freese, RCS
Keeping your Business Secure Presented by Jordan Levesque, RCS
Lean and Mean – Automate Purchasing to Buy Less, More OftenPresented by John Dempsey, RCS
NCR’s Most Popular and Best Kept Secret Apps!Presented by April Steele, NCR
3:35 – 4:25 New Product Launch – Toast Point of Sale Presented by RCS
Using the Drop ship Feature in Counterpoint Presented by Diane Dupre, RCS
Lean and Mean – Automate Purchasing to Buy Less, More OftenPresented by John Dempsey, RCS...continued
Customer ConnectIntegrated Email Marketing Solution by NCRPresented by Alex Kopplekam, RCS
Tuesday, September 20, 2016
Retail Control Systems
[email protected] more information call: 1-800-417-3030
Times Tremont Brandeis Northeastern Harvard
9:20 – 10:10 Goodwill Advisory Board MeetingHosted by Amanda Renzzulla, Dave Albert, Ben Freese and Alexis Blake, RCS
Automate Sales Tax CompliancePresented by Avalara
Creative ways to Keep your Customers Coming Back, and Engage new CustomersPresented by Stephen Price, Card Marketing Services
Learn ways to Make your Store More Profitable by providing customers the product they want, when they want itPresented by RMSA
10:10 – 10:30 Break & Vendor Zone Networking
10:30 – 11:20 The Benefits of Capturing Customer Information and How to Make the Process EasierPresented by Darlene McQueen, RCS
The Future of Payment ProcessingPresented by Diane Dupre, RCS
Marketing PanelPresented by RCS and Customers
Using Mobile Technology for Buying and Tracking InventoryPresented by George Marino, 2B Solutions
11:35 – 12:25 Counterpoint 8.5 and the Latest FeaturesPresented by Andee Williamson, NCR
Production Mod, Donation Entry and Kiosk and Customer Tracking for the Goodwill IndustryPresented by Darlene McQueen and Diane Dupre, RCS
Access to your DataPresented by John Dempsey
Build an App for your Store! A new Way of Communicating with your Customers Presented by Jim Ambrose, LoyalTree
12:25 – 1:45 Lunch & Vendor Zone Networking
1:45 – 2:35 25 Things Counterpoint Can DoPresented by Andee Williamson, NCR
Price Rules and PromotionsPresented by Diane Dupre, RCS
New Product Launch – Toast Point of SalePresented by RCS
Loss Prevention PanelPresented by RCS and Customers
2:35 – 3:00 Conference Wrap-Up
8:00 am – 8:50 am Breakfast Pre-function/Tremont
8:50 am – 9:10 am Vendor Spotlight Tremont
Networking Breaks Vendor Zone Boylston
Wednesday, September 21, 2016
