ITALIAN FOR FOREIGNERS

I T A L I A N F O R F O R E I G N E R S

Business Language CentreServizi Estero • Via Napo Torriani 29 – 20124 Milano – Tel: +39 02/679795.1 – Fax: +39 02/76024290

www.serviziestero.com

• Start date: Every Monday

• Course duration: 1 or 2 weeks

• Courses on o� er:

Semi-intensive General Italian + Business Communication .............................(15 hrs)

Intensive General Italian + Business Communication .................................................(30 hrs)

Intensive + Self-Study ....................................................................................................................................................(37.5 hrs)

Language and Culture .................................................................................................................................................(30 hrs)

Language and Dolce Vita .......................................................................................................................................... (30 hrs)

• Level: from A1 to C2

• Communicative method

• Course material included

• Progress test + Final test

• Teachers with vast experience

• Business Communication modules held by experts in the � eld.

C O U R S E I N F O R M AT I O N

I N T E N S I V E + S E L F S T U D Y (37.5hrs)

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

9.00-10.30 Lesson Lesson Lesson Lesson Lesson

10.30-11.15 Self-Study Self-Study Self-Study Self-Study Self-Study

11.15-11.30 BREAK BREAK BREAK BREAK BREAK


13.00-14.00 LU N C H


15.30-16.15 Self-Study Self-Study Self-Study Self-Study Self-Study

16.15-16.30 BREAK BREAK BREAK BREAK BREAK


The course can be made up of one module of General Italian and one module of Business Italian for one of the following � elds:

• Medicine • Marketing and Communication

• Economy • Finance

• Human Resources • Law

S E M I I N T E N S I V E (15hrs)

I N T E N S I V E (30hrs)


Morning General Business General Business General or Italian Communication Italian Communication Italian Afternoon Workshop Workshop


9.15-10.45 General Business General Business General Italian Communication Italian Communication Italian 11.00-12.30 Workshop Workshop

12.30-13.30 BREAK

13.30-15.00 General Business General Business General Italian Communication Italian Communication Italian 16.15-16.45 Workshop Workshop

The course can be made up of one module of General Italian and one of the following Business Communication modules:

• Socializing • Meetings • Presentations

Eff ective Communication, Better PerformanceBusiness Italian Language Training Bricks (20hrs) & Platforms (32hrs)Courses designed to enable foreign students to maximize their communication skills.

LEVEL 1: BASIC BUSINESS COMMUNICATION • Key phrases • Starting and closing a call • Fixing appointments and schedules • Checking understanding • Leaving and taking messages • Receiving and giving information

• Handling inquiries • Clarifying information • Greetings and introductions • Off ering assistance • Using “small talk”

LEVEL 2: BUILDING COMMUNICATION SKILLS

• Relationship building• Improving fl uency skills• Addressing and settling issues• Cross cultural awareness• Structuring a presentation• Specifi c vocabulary for introduction overview and conclusions

• Use of idiomatic expressions• Practice of non-verbal techniques• Managing questions and answers• Maintaining audience contact and interest• Gaining confi dence and fl uency in presentations in Italian language

LEVEL 3: ADVANCED BUSINESS COMMUNICATION

• Introducing the company and business• Off ering assistance• Using “small talk” on varied topics• Specifi c expressions for emails and telephone• Facilitating relationship building• Business lunch and social interactions• Creating the right business climate• Talking about food, wines, cities, countries and favourite travel places• Socializing “tricks & treats” such as special expressions, culture, sport and art• Discussing the economy and business environment• Building confi dence and fl uency through simulations• Pre-negotiation contacts (email, telephone and direct contact)

• Starting the meeting• Agenda setting• Establishing the negotiation factors and range• Prioritizing• Bargaining• Reaching agreement• Closing the negotiation• Persuading and suggesting• Managing confl icts of interest• Business socializing• Post-negotiation contacts • Possible re-negotiation of certain points• Diff erent types of negotiation• Cross-cultural factors

*• Art and history in memory of the illustrious Milanese

• The palaces and courtyards of old Milan

• Milan’s great museums

• Saint Ambrose: The patron saint and his basilica

• La Scala and the Theatre Museum

• The palaces and life of the Milanese nobility.

S P E C I A L P R O G R A M SFor students who wish to learn Italian but are interested in broadening their knowledge of Italian history, culture and cuisine.

A . L A N G U A G E A N D C U LT U R E (30hrs)

MONDAY TUESD AY WEDNESDAY THURSDAY FRIDAY

9.15-10.45 Lesson Lesson Lesson Lesson Lesson 11.00-12.30

12.30-14.00 BREAK

Cooking Cooking 14.00-17.00 Sightseeing Lesson lesson and Lesson lesson and tasting tasting LA PASTA ICE CREAM

SATURDAY Recommended Day Trip*



12.30-13.30 BREAK

13.30-15.00 Sightseeing Museum Historic + Lesson of the Lesson Milano 16.15-16.45 Last Supper Teatro alla Scala (with guide in Italian)


B . L A N G U A G E A N D D O L C E V I TA (30hrs)

• The cultural outings take place with the teacher and are to be considered real lessons.

• Preparation activities are carried out during the lesson preceding the outing and provide the necessary tools (vocabulary, useful expressions, tour information) for the outing.

• The possibility of having lunch with the teacher is foreseen in all the programs.

MONDAY TUESD AY WEDNESDAY THURSDAY FRIDAY


12.30-14.00 BREAK

Cooking Cooking 14.00-17.00 Sightseeing Lesson lesson and Lesson lesson and tasting tasting LA PASTA ICE CREAM




12.30-13.30 BREAK

13.30-15.00 Sightseeing Museum Historic + Lesson of the Lesson Milano 16.15-16.45 Last Supper Teatro alla Scala (with guide in Italian)


Business Language Centre, Servizi Estero • Via Napo Torriani 29 – 20124 Milano – Tel: +39 02/679795.1 – Fax: +39 02/76024290www.serviziestero.com

ITALIAN FOR FOREIGNERS

Documents

Transcript of ITALIAN FOR FOREIGNERS