Social Media Optimization for Navigating Social Media’s Wild, Wild West
Is Your Marketing Strategy Read for the Wild West?
Transcript of Is Your Marketing Strategy Read for the Wild West?
TWEET AWAY!Lauren GoldsteinVP Strategy & PartnershipsBabcock Jenkins
@LaurenOnDemand#UFX2016
IT’S GREAT TO MEET YOU.
1. The Wild, Wild West Defined
2. Practical Methods for Pioneers
3. Making the Case for Change
#UFX2016@LaurenOnDemand
READY TO RIDEof B2B buyers use mobile phones to access business related content.86%
— Demand Gen Report, Content Preferences Survey
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According to Harvard Business Review, B2B buyers advance
60%
of the way down the path before they reach out for help.
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BY 2020,CUSTOMERS WILL MANAGE
OF THEIR RELATIONSHIP WITHOUTINTERACTING WITH A HUMAN.
—Gartner Research
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of B2B buyers say peer reviews and user-generated content carry most weight; third-party content and information rank a close second.
94%
— Demand Gen Report, Content Preferences Survey
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OF B2B BUYERS WANTORGANIZATIONS TOSTOP OVERLOADINGTHEM WITH CONTENT…AND FOCUS ON THEQUALITY OF THECONTENT.—Demand Gen Report, Content Preferences Survey
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QUALITY OVER QUANTITY
of B2B buyers expect a tailored, personalized experience when they visit your website.83%— Demand Gen Report
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HER EXPECTATIONS ARE VALID
HOW
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The marketing software market is expected to grow
to more than $32B in 2018.
By 2017, 15% of B2B companies will use more than
20 data sources to personalize a high-value customer journey.
Today, there are over 3,800 MarTech tools to help us
market more efficiently and effectively.
Marketing Technology Space 2014 to 2016
WRANGLING THE PACE OF CHANGE
2014 = 947
2015 = 1,876
2016 = 3,874!!
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CORRAL AROUND A SHARED VIEW
OF BUSINESS GROWTHCAN BE DIRECTLYATTRIBUTED TOCREATING TIGHTER LINKAGES BETWEENMARKETING, SALESAND PRODUCTMARKETING.—Sirius Decisions
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Motivation and Mindset• Big Picture &
Day to Day Perspective
Journey Map• Where your buyer is and
what they need on their purchase journey
Roles & Responsibilities• Vision and focus
#1: CREATE A COMMON VIEWBuyer Profiles
Engagement Strategies
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“The partnerships I’m most energized by are the ones where we’re both aligned around the idea that we need to be flexible and continually optimize to deliver superior service and innovation.”
#2: ALIGN CONVERSATIONS & CONTENTConversation Map
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#3: MAP THE EXPERIENCE
intriguebroad awareness
1 to many 1 to few 1 to 1
engagetargeted awareness
acquiredemand generation
nurtureevent triggers
convertsales enablement
retainloyalty and advocacy
awareness/education conversion sharing
many to many
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Create a shared & common view of your buyer
Jointly map conversations that address your buyer’s wants and needs
View engagement as an on-going and always-on strategy
Establish shared goals; characterize and socialize progress in a visual way
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