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    Human ResourceHuman Resource

    ManagementManagementTENTH EDITONTENTH EDITON

    2003 Southwestern College Publishing. All rights reserved. PowerPoint Presentationby Charlie CookPowerPoint Presentationby Charlie Cook

    Careers and HR DevelopmentCareers and HR Development

    Chapter 10Chapter 10

    SECTION 3Training and

    DevelopingHuman

    Resources

    SECTION 3Training and

    DevelopingHuman

    Resources

    Robert L. MathisRobert L. Mathis John H. JacksonJohn H. Jackson

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    2002 Southwestern College Publishing. All rights reserved. 102

    Learning ObjectivesLearning Objectives

    After you have read this chapter, you should beable to:

    Differentiate between organization-centered andindividual-centered career planning

    Discuss several career issues that organizations andemployees face.

    Define human resource development, and describethe development process.

    Discuss specific advantages and problemsassociated with assessment centers.

    Identify four on-the-job and four off-the-jobdevelopment methods.

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    2002 Southwestern College Publishing. All rights reserved. 103

    Employee DevelopmentEmployee Development

    Significant Developments More horizontal ladders in middle management

    More strategic focus on core competencies

    Careers as a series of projects, not upward steps in

    an organization

    Career development now extends to all employees

    In new career era, the individual manages owndevelopment, not the organization.

    Employees who change jobs and employersfrequently are now the norm.

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    2002 Southwestern College Publishing. All rights reserved. 104

    CareersCareers

    Career The series of work-related positions a person

    occupies through life.

    Organization-Centered Career Planning

    Focuses on jobs and on identifying career pathsthat provide for the logical progression of peoplebetween jobs in the organization.

    Individual-Centered Career Planning

    Focuses on individuals careers rather than inorganizational needs.

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    Organizational and IndividualOrganizational and Individual

    Career Planning PerspectivesCareer Planning Perspectives

    Figure 101

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    Career Management for IndividualsCareer Management for Individuals

    Setting Career GoalsSetting Career Goals

    SelfSelf--AssessmentAssessment Feedback on RealityFeedback on Reality

    CareerCareer

    ManagementManagement

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    How People Choose CareersHow People Choose Careers

    SocialSocial

    BackgroundBackground

    InterestsInterests

    SelfSelf--ImageImage

    PersonalityPersonality

    CareerCareer

    ChoiceChoice

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    Length of Time Employees Stay With EmployersLength of Time Employees Stay With Employers

    Figure 102Source: U.S. Department of Labor, Bureau of Statistics, 2001

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    General Career PeriodsGeneral Career Periods

    Figure 103

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    Career Transitions and HRCareer Transitions and HR

    The WorkThe Work

    SupervisorsSupervisors FeedbackFeedback

    TimeTime

    EntryEntryShockShock

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    Late Career/RetirementLate Career/Retirement

    TerritorialityTerritoriality

    SelfSelf--

    ManagementManagement

    Need toNeed to

    BelongBelong

    Pride inPride in

    AchievementAchievement

    RetirementRetirement

    AdjustmentAdjustment

    GoalsGoals

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    Special Career Issues forSpecial Career Issues for

    Organizations and EmployeesOrganizations and Employees

    Career Plateaus

    Employees who are stuck at a career level andlack opportunities for upward mobility.

    Technical and Professional Workers Dual-career ladders provide advancement pathways

    for specialists and technical employees.

    Dual-Career Couples

    Problems occur when one partner is promoted ortransferred, causing the other partner to have torelocate.

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    The Portable Career PathThe Portable Career Path

    Figure 104

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    DualDual--Career Paths for EngineersCareer Paths for Engineers

    Figure 105

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    Developing Human ResourcesDeveloping Human Resources

    Development Efforts to improve employees ability to handle a

    variety of a variety of assignments.

    Developing Needs Analyses

    Assessment Centers A collection of instruments and exercises designed to

    diagnose individuals development needs.

    Intent is to identify management potential in

    participants.

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    Development vs. TrainingDevelopment vs. Training

    Figure 106

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    The HRThe HR

    DevelopmentDevelopment

    Process in anProcess in anOrganizationOrganization

    Figure 107

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    The HR Development ProcessThe HR Development Process

    ReRe--DevelopmentDevelopment

    Make or Buy?Make or Buy?

    DevelopingDeveloping

    SpecificSpecific

    CapabilitiesCapabilities

    LifelongLifelong

    LearningLearning

    HRHR

    DevelopmentDevelopment

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    Other Development IssuesOther Development Issues

    Psychological Testing Performance Appraisals

    Serve as a source of development information

    Results can be difficult to interpret.

    Succession Planning The process of identifying a

    longer-term plan for the orderlyreplacement of key employees.

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    Succession Planning ProcessSuccession Planning Process

    Figure 108

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    Possible Means Used in a Learning OrganizationPossible Means Used in a Learning Organization

    Figure 109

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    Choosing a Development Approach (contd)Choosing a Development Approach (contd)

    Sabbaticals andSabbaticals and

    Leaves of AbsenceLeaves of Absence

    Classroom CoursesClassroom Courses

    and Degreesand Degrees

    Human RelationsHuman Relations

    TrainingTraining

    OffOff--SiteSite

    MethodsMethods

    Outdoor TrainingOutdoor Training

    SimulationsSimulations

    (Business Games)(Business Games)

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    Advantages andDisadvantages of MajorAdvantages andDisadvantages of Major

    DevelopmentApproachesDevelopmentApproaches

    Figure 1010a

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    Advantages andDisadvantages of MajorAdvantages andDisadvantages of Major

    DevelopmentApproachesDevelopmentApproaches

    Figure 1010b

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    ManagerialLessons and Job ExperienceManagerialLessons and Job Experience

    Figure 1011

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    Management DevelopmentManagement Development

    ManagerialManagerial

    ModelingModeling

    ManagementManagementCoachingCoaching

    MentoringMentoring

    ExecutiveExecutive

    EducationEducation

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    Stages in Mentoring RelationshipsStages in Mentoring Relationships

    Figure 1012