How to Ensure IT Resiliency and Business Continuity

How to Ensure IT Resiliency and

Business Continuity

Because data centers house mission-critical operations, they needto remain available on a continuous basis, regardless of

disruptive events.

Whether an equipment component fails, a utility loses power or a natural disaster strikes, you must ensure business continuity.

However, although natural disasters get a great deal of publicity, they aren’t a major cause of data center outages.

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A 2013 study by the Ponemon Institute found that natural disasters were not among the top

reasons for downtime.

The study concluded the root causes of most unplanned outages were from:

• Uninterruptible Power Supply (UPS) Battery Failure (55%)• UPS Capacity Exceeded (46%)• Human Error (48%)


OTHER CAUSES OF DATA CENTER

OUTAGES


Countless events can lead to an unplanned data center outage. Although the Ponemon study indicated the top three based on survey responses, the following list is based on a wide range of industry research:

• Human Error• Lack of Tested Procedures• Insufficient Maintenance• Lack of Redundancy• Generator Performance• Capacity Limits• Power Anomalies• Physical Security Breaches• Location Concerns• Building Issues• Insufficient Budget Resources


THE IMPACT OF POWER OUTAGES


According to the Ponemon Institute’s studies, several costs are incurred as a result of an outage, including:

• Detection Cost• Containment Cost• Recovery Cost• Response Cost• Equipment Cost• IT Productivity Loss• User Productivity Loss• Third-Party Cost• Lost Revenues• Business Consequences


THE COST OF DOWNTIME


In many cases, the true cost of downtime is under-estimated. The 2013 Ponemon Institute study calculated downtime costs the

average company in the U.S. nearly $8,000 per minute.

In addition, outage costs ranged from $38,969 to $1,017,746 per organization, with an overall average cost of $505,502 per incident,

depending on outage duration and facility size.


WHAT CAN YOUR ORGANIZATION DO TO PREVENT

DOWNTIME?


Although you can’t eliminate outages completely, you can minimize the risk of them occurring, as well as the impact they have on

your business.

Industry experts recommend businesses develop a stringent disaster recovery plan to protect their operations as much as possible.


HOW TO CHOOSE THE RIGHT DATA

CENTER FOR BUSINESS

CONTINUITY


Partnering with the right data center colocation provider can improve the reliability of your IT infrastructure. However, selecting a provider is a complex process.

Here are several factors to consider during your analysis:

• Location• Reliability• Commercial Power• Network Availability• Physical Security• Staff Expertise• Financial Stability• Scalability• Facility Amenities


A solid understanding of the issues will help you decide if outsourcing your data center is best for your business.

To access an in-depth report, download FairPoint Communication’s latest guide titled

How to Ensure IT Resiliency & Business Continuity.

This new resource will provide valuable information to help you make the best decision about your critical business data.


http://www.fairpoint.com/enterprise/dcs/resources/ensure_it_resiliency_despite_disaster.jsp

FairPoint Communications, Inc. (Nasdaq: FRP) provides advanced data, voice and video technologies to

single and multi-site businesses, public and private institutions, consumers, wireless companies and

wholesale re-sellers in 17 states. Leveraging an owned, fiber-core Ethernet network – with more than

21,000 route miles of fiber including approximately 17,000 route miles of fiber in northern New England

– FairPoint has the network coverage, scalable bandwidth and transport capacity to support enhanced

applications, including the next generation of mobile and cloud-based communications, such as small

cell wireless backhaul technology, voice over IP, data center colocation services, managed services

and disaster recovery.

For more information about FairPoint solutions, visit our website.

About FairPoint Communications


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FairPoint Communications is a registered service mark of FairPointCommunications, Inc. Services are provided through operating

subsidiaries of FairPoint Communications, Inc. Please contact your local business representative or reference your contract for specific

entity-related information.


How to Ensure IT Resiliency and Business Continuity

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