Helpdesk analyst korean language skills required
1
Helpdesk Analyst – Korean and English language skills required Our client is a well established global organization that has a newly created role for a First Level Support engineer. (Level 1) You will be the first point of contact for this company's enterprise customers. Your responsibilities will include answering incoming problem calls, collecting, logging information and basic trouble shooting. You will become part of a global internal support team. This is a perfect opportunity for an IT savvy customer service consultant wanting to gain experience in the IT industry. To make sparks fly you will have: Customer support experience in a Helpdesk environment. Must have good working knowledge of Windows 03 and 08 Skilled in Active Directory Familiar with Microsoft products Exposure to backup technologies either (Symantec/CommVault/Arcserve or others) Sound experience in IT Infrastructure knowledge Strong customer service skills Great phone manner Fluent in English and Korean Experience in using a formal ticketing systems such as Remedy, Right now or Infra. Excellent written and verbal communication skills What makes this role shine? Global company that has a fantastic local team Strong potential for career growth. Great offices located in Sydney CBD Spark your interest? To find out more about these exciting and challenging roles please apply by attaching your resume in MS word format or please contact Simone on 02 80907781 or [email protected]
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Transcript of Helpdesk analyst korean language skills required
Helpdesk Analyst – Korean and English language skills required
Our client is a well established global organization that has a newly created role for a First Level Support engineer. (Level 1) You will be the first point of contact for this company's enterprise customers. Your responsibilities will include answering incoming problem calls, collecting, logging information and basic trouble shooting. You will become part of a global internal support team. This is a perfect opportunity for an IT savvy customer service consultant wanting to gain experience in the IT industry.
To make sparks fly you will have:
Customer support experience in a Helpdesk environment. Must have good working knowledge of Windows 03 and 08 Skilled in Active Directory Familiar with Microsoft products Exposure to backup technologies either (Symantec/CommVault/Arcserve or others) Sound experience in IT Infrastructure knowledge Strong customer service skills Great phone manner Fluent in English and Korean Experience in using a formal ticketing systems such as Remedy, Right now or Infra. Excellent written and verbal communication skills
What makes this role shine?
Global company that has a fantastic local team Strong potential for career growth. Great offices located in Sydney CBD
Spark your interest?
To find out more about these exciting and challenging roles please apply by attaching your resume in MS word format or please contact Simone on 02 80907781 or [email protected]
