GTA UpdateGTA UpdateCIO CouncilCIO CouncilAugust 14, 2007August 14, 2007

Georgia Technology Authority

4/1/2007 12/31/20097/1/2007 10/1/2007 1/1/2008 4/1/2008 7/1/2008 10/1/2008 1/1/2009 4/1/2009 7/1/2009 10/1/2009

Georgia Technology Authority Assessment and Transition Plan

April 2007

Governor’s Briefing

Q2 FY2010

New GTA in Place

April 2007

GTA Briefings

May / June 2007

Agency Briefings

Stakeholder Briefings

Strategic Sourcing Assessment

May 07

Issue RFP for Sourcing Consultant

June 07

Sign Contract with Sourcing

Consultant

Q3 FY2008

Complete Sourcing Assessment

Q2 FY2008

Draft RFP for Sourcing

Provider

Q4 FY2008

Issue RFP for Sourcing

Provider

Q1 FY2009

Evaluate and

Negotiate

Q2 FY2009

Sign Deal

Q1 FY2009

Transition Planning

Q2 FY2009

Transition Begins

Q4 FY2009

Transition Complete

Strategic Sourcing Solicitation

Transition to New Vendor

Wrap-up Phase

Go / No GoDecision Points

Fiscal Year 2007 Fiscal Year 2008 Fiscal Year 2009 Fiscal Year 2010

Pending Outcome of Sourcing Assessment and Permission

to Proceed

Assessment and Transition TimelineAssessment and Transition Timeline

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Georgia Technology Authority

GTA TransitionGTA Transition

VisionVision• Superbly manage IT infrastructure services for the state of Superbly manage IT infrastructure services for the state of

GeorgiaGeorgia• Ensure Georgia’s IT investments create business value for Ensure Georgia’s IT investments create business value for

state agencies and state taxpayersstate agencies and state taxpayers

MissionMission• Work collaboratively with agency partners to define the best Work collaboratively with agency partners to define the best

solution for IT service delivery to Georgia’s state governmentsolution for IT service delivery to Georgia’s state government

Guiding PrinciplesGuiding Principles• State’s interests come firstState’s interests come first• Work as partnersWork as partners• Earn trustEarn trust

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Georgia Technology Authority

IT Services Assessment ConsultantIT Services Assessment Consultant

• TPI of Woodlands, TexasTPI of Woodlands, Texas

• Niche experience in IT services assessments and Niche experience in IT services assessments and implementationsimplementations

• TPI project director has performed 31 TPI project director has performed 31 assessments with 22 clients over 8 yearsassessments with 22 clients over 8 years▪ TPI led the state of Texas consolidation projectTPI led the state of Texas consolidation project

• Would work with GTA through implementation of Would work with GTA through implementation of recommendationsrecommendations

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Georgia Technology Authority

Our Approach to IT AssessmentOur Approach to IT Assessment

• This is a GTA-led initiative ― TPI is a resource to This is a GTA-led initiative ― TPI is a resource to assistassist

• TPI will:TPI will:▪ provide an objective view ― “solution agnostic”provide an objective view ― “solution agnostic”▪ draw on its experience to recommend executable draw on its experience to recommend executable

strategiesstrategies▪ work with agencies in a “sleeves rolled up,” work with agencies in a “sleeves rolled up,”

collaborative waycollaborative way

• Information collected can be used in subsequent Information collected can be used in subsequent phasesphases

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Georgia Technology Authority

TPI’s Project TeamTPI’s Project Team

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The overall TPI team can be segmented into three integrated sub-teams:

• Strategic Leadership Team coordinates overarching objectives

• Project Team leads day-to-day activity

• Service Management and Governance Team works in parallel during all Phases

Service Management and Governance Team

The overall TPI team can be segmented into three integrated sub-teams:

• Strategic Leadership Team coordinates overarching objectives

• Project Team leads day-to-day activity

• Service Management and Governance Team works in parallel during all Phases

Process and Functional Champions

TPI Market Research Team

Georgia Technology Authority

• Challenges of Enterprise Business SupportChallenges of Enterprise Business Support▪ How productively are we performing?How productively are we performing?

▪ What are our alternatives for improvement?What are our alternatives for improvement?

▪ How do we implement change for long-term success?How do we implement change for long-term success?

▪ What competencies are required for managing to results?What competencies are required for managing to results?

• TPI ServicesTPI Services▪ Operational assessmentsOperational assessments

▪ Strategy and business case for changeStrategy and business case for change

▪ Shared servicesShared services

▪ Insourcing and outsourcingInsourcing and outsourcing

▪ Service management and governanceService management and governance

Creating Substantial, Sustained ImprovementsCreating Substantial, Sustained Improvements

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Georgia Technology Authority

Next StepsNext Steps

• Conduct kick-off meetings with participating Conduct kick-off meetings with participating agencies: Aug. 14 and 16agencies: Aug. 14 and 16

• Hold training sessions on data-gathering Hold training sessions on data-gathering packets: Aug. 22 and 23packets: Aug. 22 and 23

• Lead IT services assessment and coordinate Lead IT services assessment and coordinate with agency partners with agency partners

• Continue communications to all stakeholdersContinue communications to all stakeholders

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Georgia Technology Authority

What Will Participating Agencies Get?What Will Participating Agencies Get?

• An individual report on agency IT status with An individual report on agency IT status with executable optionsexecutable options

• Operational analysisOperational analysis

• Opportunities for improvementOpportunities for improvement

• How long to realize changesHow long to realize changes

• Assessment of organizational readiness for Assessment of organizational readiness for changechange

• Market comparison to peers (Mark to Market)Market comparison to peers (Mark to Market)

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Georgia Technology Authority

How Does Assessment Differ from Hackett?How Does Assessment Differ from Hackett?

• Assessment addresses IT operations and Assessment addresses IT operations and financialsfinancials

• Terms are well definedTerms are well defined

• Assessments are TPI’s specialtyAssessments are TPI’s specialty

• Purpose is to implement, not just gather dataPurpose is to implement, not just gather data

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Georgia Technology Authority

Keeping Agencies InformedKeeping Agencies Informed

• ““GTA v.2010” page on GTA Web site, GTA v.2010” page on GTA Web site, www.gta.georgia.gov/gtav2010www.gta.georgia.gov/gtav2010▪ Up-to-date summaryUp-to-date summary▪ PresentationsPresentations▪ Frequently asked questionsFrequently asked questions▪ CIO_feedback@gta.ga.govCIO_feedback@gta.ga.gov for questions and for questions and

commentscomments

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Georgia Technology Authority