For print final

176
COMPETENCY BASED LEARNING MATERIAL Sector : Industrial Arts Qualification Title : Consumer Electronics Servicing NC II Unit of Competency : Maintain And Repair Electronically- Controlled Domestic Appliances Module Title : Maintain And Repair Electronically- Controlled Domestic Appliances ST. JOHN BOSCO FAITH TRAINING CENTER.INC M.Salud St. San Antonio II,Noveleta, Cavite 4105 Tel #: 683-0577 Email: [email protected]

Transcript of For print final

Page 1: For print final

COMPETENCY BASED LEARNING MATERIAL

Sector : Industrial Arts

Qualification Title : Consumer Electronics Servicing NC II

Unit of Competency : Maintain And Repair Electronically-

Controlled Domestic Appliances

Module Title : Maintain And Repair Electronically-

Controlled Domestic Appliances

ST. JOHN BOSCO FAITH TRAINING CENTER.INC M.Salud St. San Antonio II,Noveleta, Cavite 4105

Tel #: 683-0577

Email: [email protected]

Page 2: For print final

Technical Education and Skills Development Authority

ST. JOHN BOSCO FAITH TRAINING CENTER.INC

M.Salud St. San Antonio II Noveleta, Cavite 4105

Tel #: 683-0577 Email: [email protected]

Trainers Methodology

Juanito P. Banzon

July8, 2014

Page 3: For print final

Trainers Methodology 1 Requirements

Table of Content

Module 1: Plan Training Session

Pages

Sample data Gathering instrument for trainee’s Characteristic 1

Form: 1.1: Self-assessment Checklist 4

Form: 1.2: Evidences/Proofs of Current Competencies 6

Form: 1.3: Identify Training Gaps 7

Form: 1.4: Training Needs 12

Session plan 13

Parts of competency based learning Material 18

List of Competencies 19

Module content 20

Learning outcome 1 22

Learning Experience 3.1 24

Information Sheet 3.1 25

Self-Check 3.1 28

Answer key 3.1 29

Job sheet 3.1 30

Performance Criteria Checklist 3.1 31

Learning outcome 2 32

Learning Experience 3.2 35

Information Sheet 3.2 36

Self-Check 3.2 39

Answer key 3.2 40

Job sheet 3.2 41

Performance Criteria Checklist 3.2 42

Learning outcome 3 43

Learning Experience 3.3 45

Information Sheet 3.3 46

Self-Check 3.3 50

Answer key 3.3 51

Job sheet 3.3 52

Performance Criteria Checklist 3.3 53

Learning outcome 4 54

Learning Experience 3.4 56

Information Sheet 3.4 57

Self-Check 3.4 69

Answer key 3.4 70

Job sheet 3.4 71

Page 4: For print final

Performance Criteria Checklist 3.4 72

Evidence Plan 73

Self- Assessment Guide 75

Rating Sheet information 76

Table of specification 78

Performance test 79

Questioning tool 80

Question about the trainees demonstration of task 82

Written test 84

Key Answer 85

Inventory of training resources 88

Module 2: Facilitate Learning Session

Training matrix 89

Training Progress chart 91

Focus Group Discussion 93

Training session evaluation form 95

Slide Presentation Used in Demo/ Role play 98

Module 3: Supervise Work-Based Training

Form 1.1: Self- Assessment Check 106

Form 1.2: Evidence/proof of Current Competencies 107

Form 1.3: Identifying Training Gaps 108

Form 1.4: Training Needs 112

Training plan 116

Trainee’s (learner’s) Record book 120

Trainee’s progress sheet 124

Training evaluation form 130

Self-evaluation 133

Module 4: Conduct Competency Assessment

Attendance sheet 135

Evidence plan 136

Self-assessment checklist 138

Written test 143

Written test- answer key 144

Questioning tool 145

Questions about the Trainee’s Demonstration of Tasks 147

Performance Criteria Checklist 149

Competency assessment Results Summary (CARS) 150

Module 5: Maintain Training Facilities

Shop Lay-Out 154

Operation procedure 155

Unit of Competency: Maintain Training Facilities 156

Page 5: For print final

Workshop Consumer Electronics Servicing Schedule 157

Equipment Maintenance Schedule 158

Consumer Electronics Servicing Inspection Checklist 160

Danger Caution Tag-out Index and Record Audit 161

Works Request 162

Breakdown/Repair Report 163

Salvage Report 164

EQUIPMENT RECORD W/ CODE AND DRAWING165

Inspection Report 166

Module 6: Utilize Electronic Media in Facilitating Training

Shop Lay out 168

Resume

Certification

Page 6: For print final

Module 1

Plan Training Session

Page 7: For print final

Plan Training Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 1 Developed by:

Juanito P.Banzon

Revision # 01

Data Gathering Instrument for Trainee’s Characteristics

Please answer the following instrument according to the

characteristics described below. Encircle the letter of your choice that

best describes you as a learner. Blank spaces are provided for some data

that need your response.

Characteristics of learners

Language,

literacy and

numeracy (LL&N)

Average grade in:

English

a. 95 and above

b. 90 to 94

c. 85 to 89

d. 80 to 84

a. 75 to 79

Average grade in:

Math

a. 95 and above

b. 90 to 94

c. 85 to 89

d. 80 to 84

e. 75 to 79

Cultural and

language

background

Ethnicity/culture:

a. Ifugao

b. Igorot

c. Ibanag

d. Gaddang

e. Muslim

f. Ibaloy

g. Others( please specify)_____________

Education &

general

knowledge

Highest Educational Attainment:

a. High School Level

b. High School Graduate

c. College Level

d. College Graduate

e. with units in Master’s degree

f. Masteral Graduate

g. With units in Doctoral Level

h. Doctoral Graduate

Sex a. Male

Page 8: For print final

Plan Training Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 2 Developed by:

Juanito P.Banzon

Revision # 01

Characteristics of learners

b. Female

Age Your age: _____

Physical ability 1. Disabilities(if

any)_____________________

2. Existing Health Conditions (Existing illness

if any)

a. None

b. Asthma

c. Heart disease

d. Anemia

e. Hypertension f. Diabetes

g. Others(please specify)

___________________

Previous

experience with

the topic

Basic Electronics and Electricity

a. Seminar

b. Previous/Current Work c. Special Training

d. Research

Number of years as a competency trainer

______

Previous

learning experience

List down trainings related to CES

___________________________ ___________________________

___________________________

Training Level

completed

NC 2 CES level

___________________________

___________________________

Special courses Other courses related to CES

a. Units in education

b. Master’s degree units in education

c. Others(please specify)

_________________________

Learning styles a. Visual - The visual learner takes mental

pictures of information given, so in order

for this kind of learner to retain

information, oral or written, presentations

of new information must contain diagrams

and drawings, preferably in color. The

visual learner can't concentrate with a lot

Page 9: For print final

Plan Training Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 3 Developed by:

Juanito P.Banzon

Revision # 01

Characteristics of learners

of activity around him and will focus better

and learn faster in a quiet study

environment.

b. Kinesthetic - described as the students in the classroom, who have problems sitting

still and who often bounce their legs while

tapping their fingers on the desks. They are

often referred to as hyperactive students

with concentration issues.

c. Auditory- a learner who has the ability to

remember speeches and lectures in detail

but has a hard time with written text.

Having to read long texts is pointless and

will not be retained by the auditory learner

unless it is read aloud.

d. Activist - Learns by having a go

e. Reflector - Learns most from activities

where they can watch, listen and then

review what has happened.

f. Theorist - Learns most when ideas are

linked to existing theories and concepts.

g. Pragmatist - Learns most from learning

activities that are directly relevant to their

situation.

Other needs a. Financially challenged

b. Working student

c. Solo parent

d. Others(please specify)

___________________________

Page 10: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 4 Developed by:

Juanito P.Banzon

Revision # 01

FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in

planning training sessions. Please check the appropriate box of your answer to the questions below.

CORE COMPETENCIES

CAN I…? YES NO

1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS

1.1.Prepare product, tools and workplace for assembly /

1.2.Solder/ De solder components to the board /

1.3.Assemble/ disassemble boards /

1.4.Test and inspect assembled products /

2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS

2.1 Prepare unit, tools and workplace for maintenance/repair /

2.2 Diagnose faults /

2.3 Maintain/Repair Product /

2.4 Reassemble and test repaired Product /

3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES

Page 11: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 5 Developed by:

Juanito P.Banzon

Revision # 01

CORE COMPETENCIES

CAN I…? YES NO

3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /

3.2 Diagnose faults of electronically-controlled domestic appliances /

3.3 Maintain/Repair appliances /

3.4 Reassemble and test repaired appliance /

4.SERVICE AND REPAIR CELLULAR PHONES

4.1. Prepare unit, tools and workplace for maintenance/repair. /

4.2. Diagnose faults of cellular phone unit. /

4.3. Maintain/Repair cellular phone unit /

4.4. Reassemble and test repaired appliances /

4.5. Install additional/ enhancement features /

Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is therefore required of a Trainer to be well-

versed of the CBC or TR of the program qualification he is teaching.

Page 12: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 6 Developed by:

Juanito P.Banzon

Revision # 01

Evidences/Proof of Current Competencies

Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation

Current competencies Proof/Evidence Means of validating

1. Assemble And Disassemble

Consumer Electronic Products And Systems

Certificate of training Submitted an authenticated copy of

Certificate of Training

2. Maintain And Repair Audio-

Video Products And Systems

Certificate of training Submitted an authenticated copy of

Certificate of Training

3. Maintain And Repair

Electronically-Controlled

Domestic Appliances

4. Service And Repair Cellular

Phones

Certificate of training Submitted an authenticated copy of

Certificate of Training

Page 13: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 7 Developed by:

Juanito P.Banzon

Revision # 01

Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2),

the Trainer will be able to identify what the training needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required Competencies

Required Units of

Competency/Learning Outcomes

based on CBC

Current Competencies Training Gaps/Requirements

1. Assemble and Disassemble Consumer Electronic Products and Systems

Prepare product, tools and

workplace for assembly

Assembly workplace is prepared

in accordance with OH&S policies and procedures

Solder/ Desolder components to

the board Soldering and desoldering

processes are performed in

accordance with OH&S policies and

procedures

Assemble/ disassemble boards Assembling and

disassembling processes are

Page 14: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 8 Developed by:

Juanito P.Banzon

Revision # 01

performed in accordance with OH&S policies and procedures

Test and inspect assembled products Finished products are subjected

to final visual inspection and

testing in accordance with

quality standards, procedures and requirements

2. Maintain and Repair Audio-Video Products and Systems

Prepare unit, tools and workplace

for maintenance/repair

Complete check-up of audio-

video systems and products

is conducted and defects are

identified, verified and

documented against customer

description.

Diagnose faults

Systematic pre-testing

procedure is observed in

accordance with manufacturer’s

instructions.

Maintain/Repair Product Personal protective equipment is

used in accordance with

Page 15: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 9 Developed by:

Juanito P.Banzon

Revision # 01

Occupational Health and Safety practices.

Reassemble and test repaired

Product

Repaired units are reassembled

according to procedures

3. Maintain and Repair Electronically-Controlled Domestic Appliances

Prepare unit, tools, equipment and

workplace for maintenance/repair

Complete check-up of

electronically-controlled

domestic appliances is conducted

and defects are identified, verified

and documented against customer

description.

Diagnose faults of electronically-

controlled domestic appliances

Systematic pre-testing

procedure is observed in

accordance with manufacturer’s

instructions.

Maintain/Repair appliances Personal protective equipment

are used in accordance with

Occupational Health and

Safety practices.

Page 16: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 10 Developed by:

Juanito P.Banzon

Revision # 01

Reassemble and test repaired appliance

Repaired units are reassembled according to procedures

4.Service and Repair Cellular Phones

Prepare unit, tools and workplace for

maintenance/repair

Workplace is set/prepared for

repair job in line with the company

requirements

Diagnose faults of cellular

phone unit 2.1 Systematic pre-testing

procedure is observed in

accordance with

manufacturer’s instructions.

Maintain/Repair cellular phone unit

Personal protective equipment

are used in accordance with

Occupational Health and

Safety practices.

Reassemble and test repaired appliances

Repaired unit is reassembled according to procedures

Page 17: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 11 Developed by:

Juanito P.Banzon

Revision # 01

Install additional/ enhancement

features 1.1 Enhancements and

applications are installed to

the unit based on customers’

request and manufacturers’

recommendation

Page 18: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 12 Developed by:

Juanito P.Banzon

Revision # 01

Using Form No.1.4, convert the Training Gaps into a Training Needs/ Requirements. Refer to the CBC in identifying

the Module Title or Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs

Training Needs

(Learning Outcomes)

Module Title/Module of Instruction

Complete check-up of electronically-controlled domestic

appliances is conducted and defects are identified, verified and

documented against customer description.

Maintain And Repair Electronically-

Controlled Domestic Appliances

Systematic pre-testing procedure is observed in accordance

with manufacturer’s instructions.

Personal protective equipment are used in accordance with

Occupational Health and Safety practices

Repaired units are reassembled according to procedures

Page 19: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 13 Developed by:

Juanito P.Banzon

Revision # 01

SESSION PLAN

Sector : Industrial Arts

Qualification Title : Consumer Electronics Services NC II

Unit of Competency : Maintain and Repair Electronically-Controlled Domestic Appliances

Module Title : Maintaining and Repairing Electronically-Controlled Domestic Appliances

Learning Outcomes:

LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.

LO 2. Diagnose faults of electronically-controlled domestic appliances.

LO 3. Maintain/Repair appliances.

LO 4. Reassemble and test repaired appliance.

A. INTRODUCTION

This unit covers the knowledge, skills and attitudes required to maintain and repair electronically controlled

domestic appliances including diagnosing faults, reassembling, testing and preparing reports.

B. LEARNING ACTIVITIES

LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.

Learning Content Methods Presentation Practice Feedback Resources Time

Prepare unit, tools, equipment and

workplace for

maintenance/repair.

Lecture/discussion

Demonstration

Read Information Identifying and

perform different

Prepare unit, tools,

equipment and

Answer Self Check 3.1

Compare answer to

Answer

key no.

Information

Sheet

no. 3.1

Page 20: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 14 Developed by:

Juanito P.Banzon

Revision # 01

Self-paced Instructions

workplace for maintenance/repair

Observe Actual

Demonstration

Perform:

Job Sheet

No.3.1

Identifying

and perform

different

Prepare unit,

tools,

equipment

and

workplace

for maintenance

/repair

Refer

performan

ce to

Criteria

Checklist

Job Order

LO 2: Diagnose faults of electronically-controlled domestic appliances.

Diagnose faults of

electronically-controlled domestic

appliances.

Lecture – Discussion

Interaction

Demonstration

Read Information

Sheet No.3.2 Diagnose faults of

electronically-

controlled

domestic

appliances.

Answer

Self Check 3. 2

Compare

answer to Answer key

no. 3.2

Refer

performance

Inform

ation Sheet

no.3.2

Equipment

and

Maintenan

Page 21: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 15 Developed by:

Juanito P.Banzon

Revision # 01

Observe Actual Demonstration

Perform:

Job Sheet

No 3.2

Maintain

and Repair

Electronic

ally-

Controlled

Domestic

Appliances

to Criteria Checklist

3.2

ce Form

Page 22: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 16 Developed by:

Juanito P.Banzon

Revision # 01

LO 3. Maintain/Repair appliances.

Handling

Maintain/Repair

appliances.

Lecture – Discussion

Interaction

Demonstration

Read Information

Sheet No3.3 on

Maintain/Repair

appliances.

Observe Actual Demonstration

Answer Self

Check 3. 3

Perform:

Operation Sheet

No.3.3

Maintain/Re

pair

appliances.

Compare

answer to

Answer key

no. 3.3

Refer performanc

e to

Criteria

Checklist

3.3

Inform

ation

Sheet

no. 3.3

Equipment

LO 4. Reassemble and test repaired appliance.

Handling

Reassemble and

test repaired

appliance.

Lecture – Discussion

Interaction

Demonstration

Read Information

Sheet No3.4 on

Reassemble and

test repaired

appliance.

Observe Actual

Demonstration

Answer Self

Check 3. 4

Perform:

Operation Sheet

No.3.4

Compare

answer to

Answer key

no. 3.4

Refer performanc

e to

Criteria

Inform

ation

Sheet

no. 3.4

Equipment

Page 23: For print final

Plan Training Session

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No. Issued by:

SJBFTC

Page 17 Developed by:

Juanito P.Banzon

Revision # 01

Handling Maintain and

Repair

Electronicall

y-Controlled

Domestic

Appliances

Checklist 3.4

C. ASSESSMENT PLAN

Observation

Demonstration of Practical Skills

Written examination

D. TEACHER’S SELF-REFLECTION OF THE SESSION

Prepared by:

Juanito P. Banzon

Page 24: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 18

Developed by:

Juanito P.Banzon

Revision # 01

Module Content

Module Content

Module Content

Module Content Module Content

Learning Outcome Summary

Learning Experiences

Information Sheet

Self Check

Self Check Answer Key

Operation/Task/Job Sheet

Performance Criteria Checklist

References/Further Reading

1. Practical test

2. Practical test

Consumer Electronics Servicing NC II

COMPETENCY-BASED LEARNING MATERIALS

PARTS OF A COMPETENCY-BASED LEARNING MATERIAL PACKAGE

In our efforts to standardize CBLM, the above

parts are recommended for use in Competency

Based Training (CBT) in Technical Education and

Skills Development Authority (TESDA)

Technology Institutions. The next sections will

show you the components and features of each

part.

List of Competencies

Front Page

Page 25: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 19

Developed by:

Juanito P.Banzon

Revision # 01

List of Competencies

No. Unit of Competency Module Title Code

1.

Assemble and

Disassemble

Consumer Electronic

Products and Systems

Assemble and

Disassemble Consumer

Electronic Products and

Systems

ELC724324

2.

Maintain and Repair

Audio-Video Products

and Systems

Maintain and Repair

Audio-Video Products

and Systems

ELC724324

3.

Maintain and Repair

Electronically-

Controlled Domestic

Appliances

Maintain and Repair

Electronically-

Controlled Domestic

Appliances

ELC724324

4.

Service And Repair

Cellular Phones

Service And Repair

Cellular Phones

ELC724324

Page 26: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 20

Developed by:

Juanito P.Banzon

Revision # 01

MODULE CONTENT

UNIT OF COMPETENCY: Maintain and Repair Electronically-

Controlled Domestic Appliances

MODULE TITLE : Maintaining and Repairing Electronically-

Controlled Domestic Appliances

MODULE DESCRIPTOR: This unit covers the knowledge, skills and

attitudes required to maintain and repair electronically controlled

domestic appliances including diagnosing faults, reassembling, testing and

preparing reports.

LEARNING OUTCOMES:

At the end of this module you MUST be able to:

1. Prepare unit, tools, equipment and workplace for maintenance/repair.

2. Diagnose faults of electronically-controlled domestic appliances.

3. Maintain/Repair appliances

4. Reassemble and test repaired appliance

ASSESSMENT CRITERIA:

1.1 Complete check-up of electronically-controlled domestic appliances is

conducted and defects are identified, verified and documented against

customer description.

1.2 Repair/maintenance history is verified in line with the company

procedures.

1.3 Service manuals and service information required for

repair/maintenance are acquired as per standard procedures.

1.4 Workplace is set/prepared for repair job in line with the company

requirements.

1.5 Necessary tools, test instruments and personal protective equipment

are prepared in line with job requirements

2.1 Systematic pre-testing procedure is observed in accordance with

manufacturer’s instructions.

2.2 System defect/Fault symptoms are identified using appropriate tools

and equipment and in accordance with safety procedures

2.3 Test instruments required for the job are used in accordance with user

manuals

Page 27: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 21

Developed by:

Juanito P.Banzon

Revision # 01

2.4 Circuits are checked and isolated using specified testing procedures

2.5 Identified defects and faults are explained to the responsible person

in accordance with enterprise or company policy and procedures

2.6 Control settings/adjustments are checked in conformity with service-

manual specifications

2.7 Results of diagnosis and testing are documented accurately and

completely within the specified timeframe

2.8 Customers are advised/informed regarding the status and

serviceability of the unit as per

3.1 Personal protective equipment are used in accordance with

Occupational Health and Safety practices.

3.2 Electro-static discharge (ESD) protection procedure is followed in

accordance with current industry standards.

3.3 Defective parts/components are replaced with identical or

recommended appropriate equivalent ratings

3.4 Repaired or replaced parts/components are soldered/mounted in

accordance with the current industry standards.

3.5 Control settings/adjustments are performed in conformity with

service-manual specifications

3.6 Repair activity is performed within the required timeframe

3.7 Care and extreme precaution in handling the unit/product is observed

as per procedures

3.8 Cleaning of unit is performed in accordance with standard procedures

4.1 Repaired units are reassembled according to procedures

4.2 Reassembled units are subjected to final testing and cleaning in

conformity with manufacturer’s specifications

4.3 Service completion procedures and documentations are complied with

based on manual.

4.4 Waste materials are disposed of in accordance with environmental

requirements.

Page 28: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 22

Developed by:

Juanito P.Banzon

Revision # 01

LEARNING OUTCOME NO 3. 1

Prepare unit, tools, equipment and workplace for

maintenance/repair

Contents:

To discuss about Prepare unit, tools, equipment and workplace for maintenance/repair for Electronically Controlled Domestic appliances. One

of Example is power supply,

Conditions

The participants will have access to:

Tools Equipment Materials/ Supplies

Step-down

transformer

Soldering

iron/gun

Screwdriver

(assorted)

Nut drivers

(assorted)

Wrenches

(assorted)

Allen wrench/key

Multi-testers

(analog/digital)

Utility knife

Wire stripper

Pliers (assorted)

Work bench

Flashlight

Test light

Cleaning brush

Ball peen

hammer

Soldering lead

Wires, various

sizes

Assorted

electronic

components

Cleaning brush lead

free solder

Resistors (different

values)

Capacitors (different

values) Transformer

Books and

References

Technical manuals

Documentation

forms

Report forms

LCD presention

Methodologies

Page 29: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 23

Developed by:

Juanito P.Banzon

Revision # 01

Demonstration

Discussion

LCD presention

Assessment Method:

Interview (oral/ questionnaire)

Observation Demonstration of Practical Skills

Written examination

Page 30: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 24

Developed by:

Juanito P.Banzon

Revision # 01

Learning Experiences

Learning Outcome 3.1

Prepare unit, tools, equipment and workplace for maintenance/repair

Learning Activities Special Instructions

Read Information Sheet No. 3.1 on

Identifying and performing

different Prepare unit, tools,

equipment and workplace for

maintenance/repair

Answer Self Check 3.1

Compare answer to Answer key no.

3.1

Job Sheet No. 3.1 Selecting and Setting Up Equipment

Refer performance to Criteria Checklist 3 .1

Page 31: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 25

Developed by:

Juanito P.Banzon

Revision # 01

Information Sheet 3.1

Prepare unit, tools, equipment and workplace for

maintenance/repair

Learning Objectives: Identify and perform different Maintain and

Prepare unit, tools, equipment and workplace for maintenance/repair

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Identify and perform different Maintain and Prepare unit, tools,

equipment and workplace for maintenance/repair.

2. Handle Maintain and Prepare unit, tools, equipment and workplace for

maintenance/repair.

3. Evaluating Maintain and Prepare unit, tools, equipment and workplace

for maintenance/repair.

Definition and terms

A power supply is a device that supplies electric power to an

electrical load. The term is most commonly applied to electric power

converters that convert one form of electrical energy to another,

though it may also refer to devices that convert another form of

energy to electrical energy. ...

Power supply classfication

1.The DC or Direct Current PS

An AC powered unregulated power supply usually uses a

transformer to convert the voltage from the wall outlet (mains) to a different, nowadays usually lower, voltage. If it is used to produce DC, a

rectifier is used to convert alternating voltage to a pulsating direct

voltage, followed by a filter, comprising one or more capacitors, resistors,

and sometimes inductors, to filter out (smooth) most of the pulsation..

Page 32: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 26

Developed by:

Juanito P.Banzon

Revision # 01

2.The AC or Alternating Current PS

An AC power supply typically takes the voltage from a wall outlet

(mains supply) and lowers it to the desired voltage. Some filtering may

take place as well.

Different kinds of power supply

How a power supply works

A bridge rectifier makes use of four diodes in a bridge arrangement to achieve full-wave rectification. The AC voltage generated is passed

through a circuit of four diodes arranged as shown above and emerged

converted into a more useful DC output. The Red color indicates that

those diodes are in forward bias and the black color indicates that those

diodes are in reverse bias. The arrows show the direction of current flow.

Page 33: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 27

Developed by:

Juanito P.Banzon

Revision # 01

Steps/Procedure:

1. Introduce yourself as a Consumer Electronics Technician

2. Explain the parts of power supply

3. Give information about power supply

4. Evaluate your student on the topic

5. Give assignment for next topic.

6. Applying 5 S before leaving in the classroom.

Page 34: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 28

Developed by:

Juanito P.Banzon

Revision # 01

Self- Check no. 3.1

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is incorrect.

1. Power supply is a device that can produce resistance?

2. Its power supply converts A.C to D.C?

3. Example of power supply is cellphone charger?

4. Alternate current is the mean source of power supply?

5. D.C power supply means Direct current?

Page 35: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 29

Developed by:

Juanito P.Banzon

Revision # 01

ANSWER KEY No.3.1

1. False

2. True

3. True 4. True

5. True

Page 36: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 30

Developed by:

Juanito P.Banzon

Revision # 01

JOB SHEET no.3.1

Title: Prepare unit, tools, equipment and workplace for

maintenance/repair

Performance Objective: Given an instruction, you should be able

to Prepare unit, tools, equipment and

workplace for maintenance/repair

Supplies/Materials :basic electronics tools , paper and bullpen

Equipment : power supply. Basic tools and component.

Steps/Procedure:

a. Introduce yourself as a Consumer Electronics Technician

b. Explain the parts of power supply

c. Give information about power supply

d. Evaluate your student on the topic

e. Give assignment for next topic.

f. Applying 5 S before leaving in the classroom.

Assessment Method:

Observation

Demonstration of Practical Skills

Written examination

Page 37: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 31

Developed by:

Juanito P.Banzon

Revision # 01

Performance Criteria Checklist 3.1

CRITERIA

Did you…. YES NO

1. Introduce yourself as Consumer Electronics

Technician?

2. Explain the parts of power supply?

3. Give information about power supply?

4. Evaluate your student on the topic?

5. Give assignment for next topic?

6. Applying 5 S before leaving in the classroom?

Page 38: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 32

Developed by:

Juanito P.Banzon

Revision # 01

LEARNING OUTCOME NO 3.2

Diagnose faults of electronically-controlled domestic appliances

ASSESSMENT CRITERIA:

1. Systematic pre-testing procedure is observed in accordance with

manufacturer’s instructions.

2. System defect/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedure

3. Test instruments required for the job are used in accordance with

user manuals

4. Circuits are checked and isolated using specified testing procedures

5. Identified defects and faults are explained to the responsible

person in accordance with enterprise or company policy and

procedures

6. Control settings/adjustments are checked in conformity with

service-manual specifications

7. Results of diagnosis and testing are documented accurately and

completely within the specified timeframe

8. Customers are advised/informed regarding the status and serviceability of the unit as per

Contents:

1. Service manual/schematic diagram/parts list

2. Operating instructions/User’s/Owner’s manual

3. Use and function of tools, equipment and testing instruments.

4. Applying 5 S

5. Define terms of oven toaster

6. Diagnose faults of oven toaster.

Page 39: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 33

Developed by:

Juanito P.Banzon

Revision # 01

Conditions

The participants will have access to:

TOOLS FACILITIES MATERIALS Learning

materials

Long-nosed

pliers

Diagonal cutters

Standard

screwdrivers

Soldering iron,

30w

De-soldering

iron, 30w Screw driver

assorted, Phillips,

slotted

Wrenches

assorted

Allen wrench/key

Utility

knife/stripper

Pliers assorted,

long

nose, side cutter

Test jig

Working

area/bench

Sufficient

lighting and

ventilation

system

oven toaster

Solder lead

Cleaning brush

Lead free solder

Resin core solder

Wire stranded, #22,

(different colors)

Silicon grease

Resistors (different

values) Capacitors (different

values)

Transformer

Books and

references

Technical

manuals

Documentatio

n forms

Report forms

Self-paced

learning elements

Page 40: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 34

Developed by:

Juanito P.Banzon

Revision # 01

Methodologies

Modular (self-paced)

Demonstration

Discussion

Assessment Method:

Interview (oral/ questionnaire)

Observation

Demonstration of Practical Skills

Written examination

Page 41: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 35

Developed by:

Juanito P.Banzon

Revision # 01

Learning Experiences

Learning Outcome 3.2

Diagnose faults of electronically-controlled domestic appliances

Learning Activities Special Instructions

1.1 Read Information Sheet No.3.2

Handle Systematic pre-testing

procedure is observed in

accordance with manufacturer’s

instructions.

1.2 System defect/Fault symptoms are

identified using appropriate tools

and equipment and in accordance

with safety procedures

Answer Self Check no. 3.2

Compare answer to Answer key no. 3.2

1.3 Job Sheet No 3.2 Handling Test

instruments required for the job

are used in accordance with user

manuals

Refer performance to Criteria Checklist

no.3.2

Page 42: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 36

Developed by:

Juanito P.Banzon

Revision # 01

Information Sheet 3.2

Diagnose faults of electronically-controlled domestic appliances

Learning Objectives: Diagnose faults of electronically-controlled

domestic appliances. Such as oven toaster.

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Systematic pre-testing procedure is observed in accordance with

oven toaster.

2. To identify the parts and function of toaster.

3. To job sheet on the learners.

Over view about oven toaster

Think of a toaster oven as a big toaster or a small oven. This Fix-It Guide

on toaster oven repair tells how a toaster oven works, what often goes

wrong, how to identify a toaster oven problem, and what

parts and tools you will need to fix it. It then refers you to simple step-by-

step instructions for electrical cord repair, appliance controls

repair, heating element repair and other repairs as needed.

How Does a Toaster Oven Work?

A toaster oven is a small heating appliance that toasts bread, waffles,

etc., and may (depending on the wattage) also function as a miniature

oven. Some allow you to bake and broil foods, offering precise

temperature and function controls.

To use a toaster oven, you set the controls, open the door and place food

on a shelf, then close the door. When the oven is set to toast, the toaster

thermostat regulates the upper and lower heating elements as selected

Page 43: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 37

Developed by:

Juanito P.Banzon

Revision # 01

by the controller. When set to bake or broil, the bake thermostat controls

the heating elements as selected by the temperature controller and

possibly by a timing mechanism.

Fix-It Tip

As with toasters, keeping a toaster oven running longer means keeping it

clean of food debris. Clean bread crumbs and other foot particles out of

the inside of the oven frequently.

The features of toaster ovens vary considerably from model to model.

However, most operate in the same manner and can be diagnosed and

repaired similarly.

What Can Go Wrong with a Toaster Oven?

The problems that toaster ovens may present are similar to those of other

heating appliances. The electrical cord may need replacing. The main

switch, the thermal fuse, and the solenoid may be faulty. The thermostat

may be faulty or need recalibrating.

How Can I Identify a Toaster Oven Problem?

If the oven doesn’t work at all, make sure the circuit breaker or fuse is on

at the electrical service panel and test the electrical cord.

If the oven doesn’t work on its toaster and oven functions, test the main

switch (see theAppliance Controls Fix-It Guide). As needed, check

the fuse.

If the toaster function doesn’t turn off unless the door is open, test the

solenoid, the switch and if necessary, the thermostat (see the Appliance

Controls Fix-It Guide).

Page 44: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 38

Developed by:

Juanito P.Banzon

Revision # 01

Fix-It Tip

Need to replace the toaster oven? Consider spending a little more to

purchase one that is heavier than other models. The components will

typically be of better quality and will probably stand up to longer use.

What Do I Need for Toaster Oven Repair?

Replacement parts are available from the manufacturer, aftermarket

suppliers and local appliance parts houses and larger home centers. Refer

to the guides mentioned above (Electrical Servce Panel Fix-It

Guide, Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,

and Heating Element Fix-It Guide) for specific requirements and step-by-

step procedures.

Caution!

As you remove levers and knobs, mark each with a piece of masking tape

or draw a diagram, because some parts are interchangeable. Remember

to put screws and other small parts in a container rather than let them

roll around on the table and get lost.

Page 45: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 39

Developed by:

Juanito P.Banzon

Revision # 01

Self- Check no.3. 2

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is misleading.

1. Oven toaster problem with wirings?

2. Read manual is importance on knowing problem?

3. Consider spending a little more to purchase one that is

heavier than other model is example of tips?

4. As you remove levers and knobs, mark each with a piece of

masking tape?

5. Make sure the circuit breaker or fuse is on at the electrical

service panel and test the electrical cord?

Enumeration

6-11 Give Wrong with a Toaster Oven

12-17 How I Identify a Toaster Oven Problem

Page 46: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 40

Developed by:

Juanito P.Banzon

Revision # 01

ANSWER KEY No.3.2

True or False

1. False

2. True

3. True

4. True 5. False

Enumeration

6. The electrical cord may need replacing.

7. The main switch,

8. The thermal fuse, and

9. The solenoid may be faulty.

10. The thermostat may be faulty or need recalibrating.

11. physical fitness and stamina

12. Replacement parts are available from the manufacturer,

13. aftermarket suppliers and local appliance

14. parts houses and larger home centers. Refer to the guides mentioned

above

15. (Electrical Servce Panel Fix-It Guide,

16. Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,

and Heating Element Fix-It Guide)

17. For specific requirements and step-by-step procedures.

Page 47: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 41

Developed by:

Juanito P.Banzon

Revision # 01

JOB SHEET 3.2

Title: Diagnose faults of electronically-controlled domestic appliances

Performance Objective: Diagnose faults of electronically-controlled

domestic appliances. Such as oven toaster

Supplies/Materials : multi tester , manual

Equipment : oven toaster

Steps/Procedure:

1. 5s for diagnose faults electronically- controlled domestic

appliances.

2. Knowing the part oven toaster and its faults.

3. Apply the step by step process.

4. Make marks on the parts of oven toaster.

Assessment Method:

Discussion

Interaction

Actual exam

Page 48: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 42

Developed by:

Juanito P.Banzon

Revision # 01

Performance Criteria Checklist 3.2

CRITERIA

Did you…. YES NO

1 Systematic pre-testing procedure is observe in

accordance with manufacturer’s instructions.

2 System defect/Fault symptoms are identify using

appropriate tools and equipment and in accordance

with safety procedures

3 Test instruments require for the job are used in

accordance with user manuals

4 Circuits are check and isolated using specified

testing procedures

5 Identified defects and faults are explained to the

responsible person in accordance with enterprise

or company policy and procedures

6 Control settings/adjustments are check in

conformity with service-manual specifications

7 Results of diagnosis and testing are document

accurately and completely within the specified timeframe

8 Customers are regarding the status and

serviceability of the unit as per

Page 49: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 43

Developed by:

Juanito P.Banzon

Revision # 01

LEARNING OUTCOME NO 3.3

Maintain/Repair appliances

ASSESSMENT CRITERIA:

1 Personal protective equipment are used in accordance with

Occupational Health and Safety practices.

2 Electro-static discharge (ESD) protection procedure is followed in

accordance with current industry standards. 3 Defective parts/components are replaced with identical or

recommended appropriate equivalent ratings

4 Repaired or replaced parts/components are soldered/mounted in

accordance with the current industry standards.

5 Control settings/adjustments are performed in conformity with

service-manual specifications

6 Repair activity is performed within the required timeframe

7 Care and extreme precaution in handling the unit/product is observed

as per procedures

8 Cleaning of unit is performed in accordance with standard procedures

9 Repaired units are reassembled according to procedures

10 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications

11 Service completion procedures and documentations are complied with

based on manual.

12 Waste materials are disposed of in accordance with environmental

requirements.

Contents:

1 Proper handling electronics tools

2 Apply 5s for maintain/ Repair appliances.

3 Knows basic part of rice cooker.

4 Step by step trouble shoots.

Page 50: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 44

Developed by:

Juanito P.Banzon

Revision # 01

Conditions

The participants will have access to:

Tools Equipment Materials/ Supplies

iron/gun

Screwdriver

(assorted)

Allen wrench/key

Multi-testers

(analog/digital)

Flashlight

Test light

Cleaning brush

Soldering lead

Wires, various

sizes

Assorted

electronic

components

Rice cooker

Books and

references

Technical manuals

Documentation

forms

Report forms

Self-paced learning

elements

Methodologies

Modular (self-paced)

Demonstration

Discussion

Assessment Method:

Interview (oral/ questionnaire)

Observation

Demonstration of Practical Skills

Written examination

Page 51: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 45

Developed by:

Juanito P.Banzon

Revision # 01

Learning Experiences

Learning Outcome 3.3

Maintain/Repair appliances

Learning Activities Special Instructions

Read Information Sheet No. 3.3 Application of troubleshooting

technique

Answer Self Check no. 3.3

Compare answer to Answer key no.

3.3

Operation Sheet No. 3.3

Application of substitution

technique

Refer performance to Criteria

Checklist no. 3.3

Page 52: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 46

Developed by:

Juanito P.Banzon

Revision # 01

Information Sheet 3.3

Maintain/Repair appliances, Reassemble and test repaired appliance

Learning Objectives: able to perform maintain/ repair appliances.

EQUIPMENT

After reading this INFORMATION SHEET, YOU MUST be able to:

1. Able to know the maintain/ repair appliances.

2. Application of substitution technique.

3. Soldering/de soldering and wiring/cabling techniques.

4. Schematic diagram reading skills.

Rice Cooker Basics

Rice Needs Two Things To Evolve From A Hard, Little Grain To Big, Fluffy

Morsels -- Lots Of Water And Lots Of Heat. For This Reason, Cooking Rice

Happens In Four Phases:

1. Sitting In Water

2. Boiling

3. Absorbing Water (Steaming)

4. Resting

Rice Cookers Automatically Guide Rice Through These Four Stages. The

Appliance Consists Primarily Of Amain Body, An Inner Cooking Pan,

An Electric Heating Plate, Athermal-Sensing Device And Some

Buttons.

Water And Rice Sit Inside The Cooking Pan While It's Inserted Int

Page 53: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 47

Developed by:

Juanito P.Banzon

Revision # 01

How to Repair Electric Rice Cooker

An Electric Rice Cooker Is Great Appliance That Is Often Used To Save A

Lot Of Time And Effort In Prepairing Quick Meals After A Long Day. By

Using An Electric Rice Cooker The User Can Quickly Make Some Rice

Without Worrying Of Overcooking Or Burning. Many Times People Will Set

Up The Rice Cooker In Place Of Pasta Or Potatoes As A Side Dish. Like

Many Electrical Appliances The Electric Rice Cooker Can Have Some

Problems As It Ages. There Are Electrical Problems That Surface As The

Appliances Gets Some Age On It. Many Owners Will Simply Throw It In

The Trash And Buy A New One. However,With The Right Types Of

Components A Do It Yourselfer Can Easily Fix Their Rice Cooker For

Prolonged Use.

Step1-Unplug Power Cord From Wall

Before You Start To Work On The Electric Rice Cooker You Will Want To

Make Sure It Is Not Plugged Into Any Power Source.

Page 54: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 48

Developed by:

Juanito P.Banzon

Revision # 01

Step2-Remove Cover

Take The Covering Dish Of The Electric Rice Cooker And Place It Aside.

You Will Also Need To Remove The Burner Plate And Inner Bowl.This Will

Allow You To Get To The Inner Parts Of The Cooker.

Step3-Remove Base of Cooker

On The Bottom Of Most Electric Rice Cookers There Are Some Tabs,Or

Screws,That Hold The Base Together. Remove The Screws, Or Fold Back

The Tabs, So That You Can Remove The Base.

Step4-Test Heating Element

The Cooker’s Heating Element May Not Be Working Properly.Disconnect

The Heating Wire From The Terminal And Test It With The Multimeter.Set

The Meter To Read Ohms And Touch The Wire To The Terminals. If It

Reads ‘’0’’ Ohms The Wire Is Tine.

Step5- Test Resistor

If The Heating Element Is Fine, Then The Next Space To Test Is The

Resistor . Use The Multimeter Again On The Same Setting And Touch The

Probes To The Resistors.If The Reading Comes Out To 20 Ohms Then The

Resistors Is Fine. If Not, Then You Wil Need To Replace It.

Step6-Check And Clean Contacts

Another Problem That Is Associated With Older Electric Rice Cooker

Appliances Is That The Switch Contacts Can Become Dirty Or Corrode.

When This Happens They Will Not Allow A Solid Current To Flow When

The Switch Is Pressed To Star The Cooker. With The Base Removed,

Check The Contact Areas. Check To See If They Are Burned. If So, You

Will Need To Replace These Contacts. If Not, Then Use Some Electrical

Contact Cleaner And A Clean Rag.

Page 55: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 49

Developed by:

Juanito P.Banzon

Revision # 01

Step7-Move Contacts

If You Notice That The Contacts Are Not Touching When You Press The

Switch, You Can Fix By Using A Small Screwdriver And Moving The

Contact Closer To The Switch.

Step8-Replace Component

With The Inside Pieces Either Replaced, Or Cleaned, You Can Put The

Electric Rice Cooker Back Together. Make Sure That The Power Cord Is

Not Pinched

Page 56: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 50

Developed by:

Juanito P.Banzon

Revision # 01

Self- Check no. 3.3

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is misleading.

1. Rice Cooker In Place Of Pasta or Potatoes as a Side Dish? 2. If Cooker’s Heating Element May Not Be Working Properly can

burn the food?

3. The Electric Rice Cooker and Place It Aside on dish?

4. Another Problem That Is Associated With Older Electric Rice

Cooker is stock patch?

5. Rice Cookers Automatically off when its cook?

Enumeration

6-9 give the Basics part of a Rice Cooker

1o-15 Given Step on Repair Of Rice Cooker.

Page 57: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 51

Developed by:

Juanito P.Banzon

Revision # 01

ANSWER KEY No.3.3

True or False

1. True

2. True

3. False 4. False

5. False

Enumeration

6-9 Sitting In Water

Boiling

Absorbing Water (Steaming)

Resting

.

10-15 Unplug Power Cord from Wall

Remove Cover

Remove Base of Cooker

Test Heating Element

Test Resistor

Check and Clean Contacts

Page 58: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 52

Developed by:

Juanito P.Banzon

Revision # 01

JOB SHEET 3.3

Title: Maintain/Repair appliances, Reassemble and test repaired

appliance

Performance Objective: Given standard form of maintain/ repair

appliances with reassemble and test repaired

appliance.

Supplies/Materials : multi tester, wire, component.

Equipment : rice cooker

Steps/Procedure:

1. Give information about the Rice cooker.

2. Demonstrate how to turn it on with use of electrical cord

and power on switch.

3. Demonstrate how it is used repair rice cooker.

4. Demonstrate how it is being turned off.

Assessment Method:

Discussion

Observation

Demonstration

Page 59: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 53

Developed by:

Juanito P.Banzon

Revision # 01

Performance Criteria Checklist 3.3

CRITERIA

Did you…. YES NO

1. Give information about the

machine/equipment.

2. Give information about the Rice cooker.

3. Demonstrate how to turn it on with use of

electrical cord and power on switch.

4. Demonstrate how it is used repair rice

cooker.

5. Demonstrate how it is being turned off.

6. Demonstrate how it is being turned off.

Page 60: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 54

Developed by:

Juanito P.Banzon

Revision # 01

LEARNING OUTCOME NO 3.4

Reassemble and test repaired appliance

ASSESSMENT CRITERIA:

1 Personal protective equipment are used in accordance with

Occupational Health and Safety practices.

2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards.

3 Defective parts/components are replaced with identical or

recommended appropriate equivalent ratings

4 Repaired or replaced parts/components are soldered/mounted in

accordance with the current industry standards.

5 Control settings/adjustments are performed in conformity with

service-manual specifications

6 Repair activity is performed within the required timeframe

7 Care and extreme precaution in handling the unit/product is observed

as per procedures

8 Cleaning of unit is performed in accordance with standard procedures

9 Repaired units are reassembled according to procedures 10 Reassembled units are subjected to final testing and cleaning in

conformity with manufacturer’s specifications

11 Service completion procedures and documentations are complied with

based on manual.

12 Waste materials are disposed of in accordance with environmental

requirements.

Contents:

1 Proper handling electronics tools

2 Apply 5s for maintain/ Repair appliances.

3 Knows basic part of washing machine repair.

4 Step by step trouble shoots and test repaired.

Page 61: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 55

Developed by:

Juanito P.Banzon

Revision # 01

Conditions

The participants will have access to:

Tools Equipment Materials/ Supplies

iron/gun

Screwdriver

(assorted)

Allen wrench/key

Multi-testers

(analog/digital)

Flashlight

Test light

Cleaning brush

Soldering lead

Wires, various

sizes

Assorted

electronic components

Washing machine

Long table

Chairs

Books and references

Technical manuals

Documentation

forms

Report forms

Self-paced learning

elements

Methodologies

Modular (self-paced) Demonstration

Discussion

Assessment Method:

Interview (oral/ questionnaire)

Observation

Demonstration of Practical Skills

Written examination

Page 62: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 56

Developed by:

Juanito P.Banzon

Revision # 01

Learning Experiences

Learning Outcome 3.4

Reassemble and test repaired appliance

Learning Activities Special Instructions

Read Information Sheet No. 3.4Application of troubleshooting

technique

Answer Self Check no. 3.4

Compare answer to Answer key no. 3.4

Operation Sheet No. 3.4

Application of substitution

technique

Soldering/de soldering and wiring/cabling techniques

Schematic diagram reading skills

Refer performance to Criteria

Checklist no. 3.4

Page 63: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 57

Developed by:

Juanito P.Banzon

Revision # 01

Information Sheet 3.4

Reassemble and test repaired appliance

Learning Objectives: able to perform Reassemble and test repaired

appliance.

Testing Voltage

Touch the two test leads to the two metal contacts of a live power source,

like a wall outlet or the terminals of the motor that you're testing for

voltage. (Do not jam the test leads into a wall outlet!) If you are getting

power through the VOM, the meter will jump up and steady on a reading.

You may have to convert the scale in your head. For example, if you're using the 250 volt dial setting and the meter has a "25" scale, simply

divide by 10; 120 volts would be "12" on the meter.

TESTING FOR CONTINUITY

Page 64: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 58

Developed by:

Juanito P.Banzon

Revision # 01

Don't let the word "continuity" scare you. It's derived from the word

"continuous." In an electrical circuit, electricity has to flow froma power

source back to that power source. If there is any break in the circuit, it is

not continuous, and it has no continuity. "Good" continuity means that

there is no break in the circuit.

For example, if you were testing a solenoid to see if it was burned out, you would try putting a small amount of power through the solenoid. If it

was burned out, there would be a break in the circuit, the electricity

wouldn't flow, and your meter would show no continuity.

That is what the resistance part of your VOM does; it provides a small

electrical current (using batteries within the VOM) and measures

how fast the current is flowing. For our purposes, it doesn't matter how

fast the current is flowing

To use your VOM to test continuity, set the dial on (resistance) R x 1, or

whatever the lowest setting is. Touch the metal parts of the test leads

together and read the meter. It should peg the meter all the way on the

right side of the scale, towards "0" on the meter's "resistance" scale. If the meter does not read zero resistance, adjust the thumbwheel on the

front of the VOM until it does read zero. If you cannot get the meter to

read zero, the battery in the VOM is low; replace it.

If you are testing, say, a solenoid, first make sure that the solenoid leads

are not connected to anything, especially a power source. If the solenoid's

leads are still connected to something, you may get a reading through

that something. If there is still live power on the item you're testing for

continuity, you will burn out your VOM instantly and possibly shock

yourself.

Touch the two test leads to the two bare wire ends or terminals of the

solenoid. You can touch the ends of the wires and test leads with your hands if necessary to get better contact. The voltage that the VOM

batteries put out is very low, and you will not be shocked. If there is NO

continuity, the meter won't move. If there is GOOD continuity, the meter

will move toward the right side of the scale and steady on a reading. This

is the resistance reading and it doesn't concern us; we only care that we

show good continuity. If the meter moves only very little and stays

towards the left side of the scale, that's BAD continuity; the solenoid is no

good.

Page 65: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 59

Developed by:

Juanito P.Banzon

Revision # 01

If you are testing a switch, you will show little or no resistance (good

continuity) when the switch is closed, and NO continuity when the switch

is open. If you do not, the switch is bad.

Testing Continuity

AMMETERS

Ammeters are a little bit more complex to explain without going into a lot

of electrical theory. If you own an ammeter, you probably already know how to use it.

If you don't, don't get one. Ammeters are expensive. And for our

purposes, there are other ways to determine what an ammeter tests for.

If you don't own one, skip this section.

For our purposes, ammeters are simply a way of testing for continuity

without having to cut into the system or to disconnect power from

whatever it is we're testing.

Ammeters measure the current in amps flowing through a wire.

The greater the current that's flowing through a wire, the greater the

density of the magnetic field it produces around the wire. The ammeter

simply measures the strength of this magnetic field, and thus the amount

Page 66: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 60

Developed by:

Juanito P.Banzon

Revision # 01

of current, flowing through the wire. To determine continuity, for our

purposes, we can simply isolate the component that we're testing (so we

do not accidentally measure the current going through any other

components) and see if there's any current flow.

To use your ammeter, first make sure that it's on an appropriate scale (0

to 10 or 20 amps will do). Isolate a wire leading directly to the component you're testing. Put the ammeter loop around that wire and read the

meter.

Testing Amperage

Washing Machine Repair

PROBLEMS COMMON

TO ALL WASHER BRANDS

Washing machine designs vary widely, but there are some things

that all washers have in common. For example, all washers have an

electric motor. All washers have both spin and agitate cycles. And since

both cycles are driven by the same electric motor, all washers have some

sort of mechanism to change between the two.

All washers must also have a way of filling the tub with wash water and a way of draining out used wash water.

Page 67: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 61

Developed by:

Juanito P.Banzon

Revision # 01

And incidental to this, all washers must have a way of controlling water

level in the tub, to prevent spillage by overfill or by centrifugal force

during the spin cycle.

All washers must (by law) have a mechanism that brakes the spinning

basket at the end of the spin cycle, or else a lid lock to prevent the lid

from being opened during or shortly after the spin cycle.

And last but not least, all washers must have a timer that controls and

coordinates the start, stop and duration of the various cycles.

CYCLES

FILL CYCLE

During the FILL cycle, a solenoid-operated water mixing valve opens and

allows hot or cold water (or both) to enter the tub. There is no pump

operating at this time; the tub fills strictly from house pressure.

Similarly, there is no heater in your washer; the heat comes from the

water heater in your home.

When the water in the tub reaches a certain level, a pressure switch

closes the water solenoid valve(s).

Typical Drive Train

Page 68: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 62

Developed by:

Juanito P.Banzon

Revision # 01

WASH/RINSE

(AGITATION) CYCLE

After the water valve closes, an electric motor starts which drives the

transmission, sometimes through a belt, and in some cases through a clutch arrangement, too. The transmission converts the rotary motion of

the motor to the back-and-forth motion of the agitator. A driveshaft

extends from the top of the transmission to the agitator, where it is

connected to the agitator, usually by a spline.

Agitation will continue for a certain amount of time, which is controlled by

the timer. During agitation, some washers use their pump to circulate

water, sucking it from the bottom of the tub and pumping it to the top of

the tub. The pump is driven by the same electric motor.

Also during the agitation cycle, bleach or softener may be automatically

added. This is usually done by a solenoid valve that allows some of the re-circulated water to flush out the bleach or softener dispenser. In some

models there is no water circulation involved; the solenoid simply opens a

valve or door that lets the dispenser contents drop into the wash water.

The timer tells this solenoid valve when to open.

SPIN AND DRAIN CYCLES

after agitation comes a drain cycle, sometimes combined with a spin

cycle. During the drain cycle, the pump sucks water from the tub and

sends it down the drain. During the spin cycle, the same motor that drove

the agitator now drives a spin tube

which is concentric with the agitator shaft. The spin tube spins the basket,

slinging excess water out of the clothes by centrifugal force. There is a clutch arrangement which allows the basket to come up to speed slowly.

This prevents a heavy load from being thrown onto the motor suddenly. It

also allows a "pre-pump" action; the water has a chance to drain out of

the tub before the basket gets up to speed, preventing the water from

overflowing the edge of the tub by centrifugal force.

Some brands have a partial drain cycle only, then refill and agitate again.

Some start spinning and draining at the same time. Some only drain until

Page 69: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 63

Developed by:

Juanito P.Banzon

Revision # 01

the water reaches a certain level, and then start spinning. Most brands

have lid switches that prevent the basket from spinning when the lid is

open. Some brands have a lid lock that prevents you from opening the lid

when the basket is spinning.

At the end of the spin cycle, or whenever the lid is lifted, most models

have a braking arrangement that stops the tub from spinning. This helps

to prevent people from accidently sticking their hands into a spinning basket.

CAUTION: NEVER BYPASS THE LID SWITCH, EXCEPT FOR TEST

PURPOSES. IF IT IS DEFECTIVE, INSTALL A NEW ONE. THEY ARE THERE

FOR A REASON. NO JOKE: I PERSONALLY HAVE A NEPHEW WHOSE ARM

WAS TORN OFF (AT 2 YEARS OLD) BECAUSE OF A BYPASSED LID

SWITCH!

FILL SYSTEM

The basic components of the fill system are the hoses, the fill valve, and

the pressure or float switch.

The fill valve is simply a solenoid valve that opens when activated and

allows hot and/or cold water to flow into the tub. Most modern washers

use dual solenoid valves, which have both hot and cold solenoids in one

valve body. When warm water is desired, both valves open to mix hot and

cold.

Typical Fill Solenoid Valve

Page 70: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 64

Developed by:

Juanito P.Banzon

Revision # 01

In the newest digital washers, water temperature may be controlled by a

"thermistor." A thermistor is a variable resistor; a resistor whose

resistance varies according to what temperature it senses. The

thermistor's signal goes to the washer's control board (computer,) which

opens or closes hot and cold water valves to control the incoming water

temperature.

When the water in the tub reaches the desired level, the pressure or float

switch closes the circuit to the fill valve. Float switches are pretty rare;

you'll find them only in older washers. A diaphragm-type pressure switch

is more common. Typical float and pressure switches are shown in Figure.

A few old washers used a pressure switch mounted on the BOTTOM of the

tub; these are known as water weight switches. They are rare.

Typical Water Level Switches

Page 71: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 65

Developed by:

Juanito P.Banzon

Revision # 01

DIAGNOSIS

If your washer is not filling properly, or is overflowing, there could be

several reasons.

SLOW OR NO FILL, OR WATER TOO HOT

OR TOO COLD

If your washer is filling very slowly or not at all, or the water temperature

is always too hot or too cold, check the fill hose and valve strainers.

These are little screens placed in the fill hose and/or water valve to

prevent rust and scale from your house's piping system from getting into

the water valve. The strainers can get clogged up over time and prevent

water flow.

Shut off the water valves and remove the hoses. Look into the both ends

of each hose and into the water valve mounted on the washer. In at least

one of the three places you should see a strainer screen. If it is clogged,

you can try cleaning it out with a toothbrush and/or a turkey baster. If

you cannot clean the screen sufficiently, you may need to replace it.

Page 72: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 66

Developed by:

Juanito P.Banzon

Revision # 01

In some instances, the screen is non-removable, and you will need to

replace the hose or valve. Neither is very expensive.

Fill Strainer Screens

When re-installing the hoses, always use new hose washers. Also, take

care not to over tighten the hose on the plastic threads of the solenoid

valve; tighten just enough to stop it from leaking.

If there is any question about the watertight integrity of the hose, replace

it. A hose costs a lot less than a new floor or carpeting, which is what

you'll be buying if it breaks while you're not home.

If the strainers look O.K., set your temperature control to "warm" and set

your timer in the fill cycle. Raise the lid of the washer and depress any lid

switch with a pen or screwdriver. Feel the water entering the washer. If it is too hot or too cold, or if no water is coming out at all, test for voltage

across each solenoid coil of the water valve. It should read 110 to 125

volts.

Checking Voltage across Water Solenoid Valve Coils

Page 73: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 67

Developed by:

Juanito P.Banzon

Revision # 01

If so, you're getting power to your valve, but it's not opening. Replace the

valve.

If you're not getting power to the valve, refer to the wiring diagram for your machine and trace the source of the interruption. Sometimes it's a

broken wire, but more commonly, there will be a problem with the water

level switch, timer, lid switch, or temperature switch. Replace the

defective switch.

If your washer is a late-model digital machine with a fill thermistor, a

defective thermistor might be sending the wrong signal to the control

board. Replacing the thermistor (they're not too expensive) will usually

solve the problem. The control board may also be defective.

CAUTION: On some brands, you must raise the top of the cabinet to get

to the solenoid valve. If your washer has a mercury-tube type lid switch, raising the top of the cabinet may have the same effect on the lid switch

as raising the lid. Your washer may not fill or cycle. You will need to

jumper the mercury switch to perform any tests when the cabinet top is

raised.

OVERFILL

As the tub fills, water pressure increases at the bottom of the tub. This

Page 74: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 68

Developed by:

Juanito P.Banzon

Revision # 01

pressure is transmitted to the diaphragm in the water level switch by a

rubber or plastic tube.

When the tub reaches the right level, the diaphragm trips the switch,

closing the solenoid fill valve and starting the agitate cycle.

Water Level Pressure Tube

If the tube or diaphragm is leaking badly, the water level switch will not

sense any pressure, and thus will not shut off the water flow, so the tub

will overflow. If this tube is leaking slowly, the washer may exhibit odd fill

symptoms. For example, depending on how fast the air leak is, the washer may fill and start agitating, then stop agitating and fill some

more, then agitate some more, and so forth, until the washer overfills.

CAUTION: Whenever you remove the tube from the switch, or insert the

tube onto the switch, there cannot be any water in the tub or tube. Before

you insert the tube onto the switch, blow into the tube first, to clear it of

any water that might have gotten in it. ANY WATER REMAINING IN THE

TUBE WILL CAUSE YOUR WASHER TO OVERFILL, OR PROBABLY EVEN TO

OVERFLOW!

Also test the water level switch electrically, as described in section 2-

Page 75: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 69

Developed by:

Juanito P.Banzon

Revision # 01

6(b).

DOES NOT STOP FILLING, AND/OR WATER LEVEL KEEPS GOING

DOWN

If the house washer drain starts backing up, you get a rooter and clear

the drain, right? But some people would just seal it up so it couldn't overflow, instead of clearing the drain, as they should. (Now, WE wouldn't

do that, would we, folks?)

But that air break between the washer's drain hose and the house's drain

pipe is important.

If there is no air break, and the drain system fills with water, it can

actually start siphoning water right through the pump and down the drain.

Depending on how bad the drain is backing up, the washer might never

fill completely; the solenoid valve will just stay open and water will just

keep siphoning straight out the drain. Or, if the drain is a little more

clogged and the water is flowing more slowly, the washer might fill and start agitating, but stop agitating after a few minutes and fill some more.

This fill-agitate-fill-agitate cycle will continue for as long as the agitate

cycle lasts. And since the power to the timer motor is being interrupted,

the wash and rinse cycles may seem unusually long.

There is a solution, even if you don't want to root out the drain blockage

as you should. Your appliance parts dealer has a drain line vacuum break

valve, available for just a few bucks. (Figure G-7) You can cut into your

drain line and install one of these vacuum breaks pretty easily.

When the drain line is under pressure, (like when the pump is pumping

out) the flapper valve closes and no leakage occurs. When the drain line

is under a vacuum (like when the drain is trying to siphon it) the flapper valve opens and air is allowed into the drain line, breaking the siphoning

action.

Page 76: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 70

Developed by:

Juanito P.Banzon

Revision # 01

Self- Check no. 3.4

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is misleading.

1. Water pressure increases at the bottom of the tub?

2. The solenoid is a valve?

3. The fill cycle raise the lid of the washer?

4. Washer is a late-model digital machine with a fill thermistor?

5. The rotary motion of the motor to the back-and-forth motion of

the agitator?

Enumeration

6-15 Give the PROBLEMS COMMON

TO ALL WASHER BRANDS

Page 77: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 71

Developed by:

Juanito P.Banzon

Revision # 01

ANSWER KEY No. 3.4

True or False

6. True

7. True 8. False

9. True

10. True

Enumeration

6-10. PROBLEMS COMMON

TO ALL WASHER BRANDS

Washing machine designs vary widely, but there are some things

that all washers have in common. For example,

6. All washers have an electric motor.

7. All washers have both spin and agitate cycles. And since both cycles

are driven by the same electric motor,

8. All washers have some sort of mechanism to change between the two.

9. All washers must also have a way of filling

10. The tub with wash water and a way of draining out used wash water.

And incidental to this, all washers must have a way of controlling water

level in the tub, to prevent spillage by overfill or by centrifugal force

during the spin cycle.

Page 78: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 72

Developed by:

Juanito P.Banzon

Revision # 01

JOB SHEET 3.4

Title: Reassemble and test repaired appliance

Performance Objective: Given standard form of maintain/ repair

appliances with reassemble and test repaired

appliance.

Supplies/Materials : multi tester, wire, component.

Equipment : Washing Machine

Steps/Procedure:

1. Give information about the Washing Machine.

2. Demonstrate how to repair a washing machine.

3. Demonstrate how diagnose a problem of a washing

machine.

4. Demonstrate how reassemble and test repaired appliance.

`

Assessment Method:

Discussion

Observation

Demonstration

Page 79: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 73

Developed by:

Juanito P.Banzon

Revision # 01

Performance Criteria Checklist 3.4

CRITERIA

Did you…. YES NO

1. Give information about the

machine/equipment.

2. Give information about the washing

machine.

3. Demonstrate how to repair a washing

machine.

4. Demonstrate how diagnose a problem of a

washing machine.

5. Demonstrate how reassemble and test

repaired appliance.

`

Page 80: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 74

Developed by:

Juanito P.Banzon

Revision # 01

Evidence Plan

Qualification Consumer electronics Servicing NCII

Unit of

competency:

MAINTAIN AND REPAIR ELECTRONICALLY-

CONTROLLED DOMESTIC APPLIANCES

Ways in which evidence will be

collected:

[tick the column]

Observ

ation &

Questionin

g

Dem

onstr

ation &

Questionin

g

Third p

art

y R

eport

Port

folio

Writt

en

The evidence must show that the

trainee…

Set/Prepared workplace for repair job in

line with the company requirements. / / /

Prepared necessary tools, test instruments

and personal protective equipment in line

with job requirements

/ / /

Observed systematic pre-testing

procedures in accordance with

manufacturer’s instructions

/ /

Identified system defects/fault symptoms using appropriate tools and equipment

and in accordance with safety procedures

/ /

Explained identified defects and faults to

the responsible person and customer in

accordance with enterprise or company

policy and procedures

/ /

Replaced defective parts/components with

identical or recommended appropriate

equivalent ratings

/ / / /

Performed control setting/adjustments in

conformity with service manual

specifications

/ /

Subjected reassembled units to final

testing and cleaning in conformity with

manufacturer’s specifications

/ /

Page 81: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 75

Developed by:

Juanito P.Banzon

Revision # 01

Set/Prepared workplace for repair job in line with the company requirements.

/ /

Prepared necessary tools, test instruments

and personal protective equipment in line

with job requirements

/ /

NOTE: *Critical aspects of competency

Page 82: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 76

Developed by:

Juanito P.Banzon

Revision # 01

SELF-ASSESSMENT GUIDE

Qualification: Consumer electronics Servicing NCII

Unit Competency: MAINTAIN AND REPAIR ELECTRONICALLY-

CONTROLLED DOMESTIC APPLIANCES

Instruction: - Read the questions in the left hand column of the chart

- Place a check mark in the appropriate box opposite

each question to indicate your answers.

Can I? Yes No

Set/Prepared workplace for repair job in line with the

company requirements.

Prepared necessary tools, test instruments and personal

protective equipment in line with job requirements

Observed systematic pre-testing procedures in

accordance with manufacturer’s instructions

Identified system defects/fault symptoms using

appropriate tools and equipment and in accordance with

safety procedures

Explained identified defects and faults to the responsible

person and customer in accordance with enterprise or

company policy and procedures

Replaced defective parts/components with identical or

recommended appropriate equivalent ratings

Performed control setting/adjustments in conformity with

service manual specifications

Subjected reassembled units to final testing and cleaning in

conformity with manufacturer’s specifications

Set/Prepared workplace for repair job in line with the company requirements.

Prepared necessary tools, test instruments and personal

protective equipment in line with job requirements

Candidate” Name and Signature

Date:

Page 83: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 77

Developed by:

Juanito P.Banzon

Revision # 01

RATING SHEET FOR DEMONSTRATION

Trainee’s Name:

Trainer’s Name:

Qualification Consumer electronics Servicing NCII

Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY-

CONTROLLED DOMESTIC APPLIANCES

Date of Assessment

Time of Assessment

Instructions for Demonstration:

Given the necessary materials, tools and equipment, the candidate must be able to:

demonstrate the delivery of maintain/ repair domestic appliance

Materials and Equipment: power supply, oven toaster, rice cooker, multi

tester. Soldering gun and led. Electronics Component

OBSERVATION

During the demonstration of skills, did the candidate

To show if

evidence is

demonstrated

Yes No N/A

Set/Prepared workplace for repair job in line with the

company requirements.

Prepared necessary tools, test instruments and personal

protective equipment in line with job requirements

Observed systematic pre-testing procedures in

accordance with manufacturer’s instructions

Identified system defects/fault symptoms using

appropriate tools and equipment and in accordance with

safety procedures

Explained identified defects and faults to the

responsible person and customer in accordance with

enterprise or company policy and procedures

Replaced defective parts/components with identical or

recommended appropriate equivalent ratings

Performed control setting/adjustments in conformity

with service manual specifications

Subjected reassembled units to final testing and

cleaning in conformity with manufacturer’s

Page 84: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 78

Developed by:

Juanito P.Banzon

Revision # 01

specifications

Set/Prepared workplace for repair job in line with the

company requirements.

Prepared necessary tools, test instruments and personal

protective equipment in line with job requirements

The candidate’s demonstration was :

Satisfactory Not

Satisfactory

Candidate’s Name:

Signature:

Date:

Assessor’s Name:

Signature:

Date:

Page 85: For print final

Plan Training Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 79

Developed by:

Juanito P.Banzon

Revision # 01

TABLE OF SPECIFICATION

Objectives/Content area/Topics

Knowledge

Comprehension

Application

# of

items/

% of test

Prepare unit, tools,

equipment and

workplace for

maintenance/repair

4 5 10 30

Diagnose faults of

electronically-

controlled domestic

appliances

4 5 10 30

Maintain/Repair

appliances

4 5 10 20

Reassemble and

test repaired

appliance

4 5 10 20

TOTAL 20 30 50 100

Page 86: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 79

Developed by:

Juanito P.Banzon

Revision # 01

Performance Test

Specific Instruction for the Candidate

Qualification Consumer electronics Servicing NCII

Unit of Competency MAINTAIN AND MAINTAIN AND Maintain and repair electronically-

controlled domestic appliance

General Instruction:

Given the necessary tools, materials and equipment, you are given

repair maintain standard on consumer domestic appliance (

allotted time : 15 hours)

Specific Instruction:

1. Give example of part of consumer domestic appliance

2. Applying 5s and OHS on the practical area.

3. Proper handling tools on the area.

4. Proper dis assemble and assemble on domestic appliance.

5. Write the trouble on domestic appliance.

Page 87: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 80

Developed by:

Juanito P.Banzon

Revision # 01

QUESTIONING TOOL

Questions to probe the candidate’s underpinning

knowledge

Satisfactory

response

Extension/Reflection Questions Yes No

1. Why do we need 5s and OHS?

2. What is safety in work place?

3. Why do we need to follow steps in a procedure?

4. What is the importance of preparing all tools on practical

area?

Safety Questions

5. What is the importance of explaining the operations of

domestic appliance?

6. Why do you need to identify part of domestic appliance?

7. How would you identify the importance of marks on the

part on domestic appliance?

8. What are step by step in trouble shooting?

Contingency Questions

9. What is part of domestic appliance in trouble shooting?

10. What are basic tools for maintain/repair?

11. How will you handle if the person has electrocuted?

12. How would you provide electrocuted person a first aid?

Job Role/Environment Questions

13. How did you check the malfunction of the equipment

14. Why do you need to clean first practical area?

15. Why do you need to observe proper hand tools all the

time?

16. Why should you follow certain procedure or steps?

Rules and Regulations

17. What is the standard procedure in explaining the use of a

domestic appliance?

18. Explain the maintain and repair domestic understanding

Page 88: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 81

Developed by:

Juanito P.Banzon

Revision # 01

19. How is the implementation of procedures of the executive troubleshooting done?

20. Why do we need to follow OHS operations?

The candidate’s underpinning

knowledge was:

Satisfactory Not

Satisfactory

Candidate’s Name:

Signature: Date:

Assessor’s Name:

Signature: Date:

Page 89: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 82

Developed by:

Juanito P.Banzon

Revision # 01

QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS

Name:

Qualification: Consumer electronics Servicing NCII

Unit of Competency: Maintain and Repair Electronically-

Controlled Domestic Appliance

QUESTIONS Satisfactory

Responses

Yes No

Set/Prepared workplace for repair job in line with

the company requirements.

Prepared necessary tools, test instruments and

personal protective equipment in line with job

requirements

Observed systematic pre-testing procedures in

accordance with manufacturer’s instructions

Identified system defects/fault symptoms using

appropriate tools and equipment and in accordance with safety procedures

Explained identified defects and faults to the

responsible person and customer in accordance

with enterprise or company policy and procedures

Replaced defective parts/components with identical

or recommended appropriate equivalent ratings

Performed control setting/adjustments in

conformity with service manual specifications

Subjected reassembled units to final testing and

cleaning in conformity with manufacturer’s

specifications

Set/Prepared workplace for repair job in line with

the company requirements.

The Trainee’s underpinning knowledge about the demonstration

of tasks was:

Page 90: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 83

Developed by:

Juanito P.Banzon

Revision # 01

Satisfactory Not Satisfactory

Feedback to the Trainee:

Overall Performance:

Satisfactory Not Satisfactory

Trainee Signature: Date:

Trainer Signature: Date:

Page 91: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 84

Developed by:

Juanito P.Banzon

Revision # 01

All Written Test of Info Sheet

Self- Check no. 3.1

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is incorrect.

1. Power supply is a device that can produce resistance?

2. Its power supply converts A.C to D.C?

3. Example of power supply is cellphone charger?

4. Alternate current is the mean source of power supply?

5. D.C power supply means Direct current?

Page 92: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 85

Developed by:

Juanito P.Banzon

Revision # 01

All ANSWER KEY No.3.1

1. False

2. True

3. True

4. True

5. True

Page 93: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 86

Developed by:

Juanito P.Banzon

Revision # 01

Inventory of Training Resources

Resources for presenting instruction

Print Resources As per TR As per

Inventory

Remarks

CBLM

Handouts 2 2 0

Text Books 1 1 0

Manual 1 1 0

Non Print Resources As per TR As per

Inventory

Remarks

Power Point Presentation 1 1 0

Film 1 1 0

Resources for Skills practice of Competency #1

______________________________

Supplies and Materials As per TR As per

Inventory

Remarks

First aid kit 1 1 0

LCD projector 1 1 0

ESD hand tools 5 5 0

Study lamp 2 2 0

Magnifying grass 5 5 0

Activity sheet 5 5 0

Job sheet 10 10 0

Still cabinet 2 2 0

Rubber matt 2 sets 2 sets 0

Safety shoes 1 1 0

Tools

As per TR As per

Inventory

Remarks

Soldering iron/gun 5 5 0

Screwdriver (assorted) 2 2 0

Nut drivers (assorted) 5 5 0

Page 94: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 87

Developed by:

Juanito P.Banzon

Revision # 01

Wrenches (assorted) 1 1 0

Allen wrench/key 1 1 0

Multi-testers (analog/digital) 10 unit 10 unit 0

Pliers (assorted) 2 unit 2 unit 0

Flashlight 5 5 0

Test light 5 5 0

PCB 10 10 0

Paint brush 5 5 0

Soldering paste 25 25 0

Equipment As per TR As per

Inventory

Remarks

Power supply 1 1 0

Oven toaster 1 unit 1unit 0

Rice cooker 2 2 0

Washing machine 1 1 0

LCD Projector 1 1 0

Television 1 unit 1 unit 0

Chairs 1 set 1 set 0

Long Tables 1 1 0

Cabinets 1 1 0

Floor polisher 1 unit 1 unit 0

Note: In the remarks section, remarks may include for repair, for

replenishment, for reproduction, for maintenance etc.

Page 95: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 88

Developed by:

Juanito P.Banzon

Revision # 01

Module 2

Facilitate Learning Session

Page 96: For print final

Facilitate Learning Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 89

Developed by:

Juanito P.Banzon

Revision # 01

TRAINING ACTIVITY MATRIX

Training Activity Trainee Facilities/Tools

and Equipment

Venue

(Workstation/Are

a)

Date &

Time

Remarks

1. Orientation/

Attendance

Computer

LCD

Workstation July 8,

2014

2. Administration

of Pre-test

Pre-test Workstation 9:00 AM

3.Giving and

Reading Modules

(CBLM)

Modules Learning Resource

Area

Modules Contextual Learning

Area

Modules Computer

Laboratory

4. Performing Job

Sheet

Job Sheet Workstation 1:00 PM

5. Administration

of Post test

Post test Workstation 4:00 PM

6.Training

Evaluation

Evaluation Sheet Workstation 4:30 PM

Page 97: For print final

Facilitate Learning Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 90

Developed by:

Juanito P.Banzon

Revision # 01

ST. JOHN BOSCO FAITH TRAINING CENTER.INC

Trainer: Juanito P. Banzon Date Finished:

Qualification: Consumer Electronics Servicing NC II Date Started:

Name

CORE COMPETENCIES

Rem

ark

s

ASSEMBLE

AND

DISASSEMBL

E CONSUMER

ELECTRONIC

PRODUCTS

AND

SYSTEMS

MAINTAIN

AND REPAIR

AUDIO-VIDEO

PRODUCTS

AND SYSTEMS

MAINTAIN AND

REPAIR

ELECTRONICALLY-

CONTROLLED

DOMESTIC

APPLIANCES

SERVICE AND REPAIR

CELLULAR PHONES

Actual exam

CC1

.1

CC1

.2

CC1

.3

CC2

.1

CC2

.22

CC2

.3

CC2

.4

CC2

.5

CC3

.1

CC3

.2

CC3

.3

CC3

.4

CC3

.5

CC4

.1

CC4

.2

CC4

.3

CC4

.4

CC4

.5

CC4

.6

CC5

.1

CC5

.2

CC5

.3

CC5

.4

Page 98: For print final

Facilitate Learning Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 91

Developed by:

Juanito P.Banzon

Revision # 01

ACHIEVEMENTCHART

Consumer Electronics NCII

438 hHours

Name of Trainee P

rep

are u

nit

, to

ols

, eq

uip

men

t an

d

work

pla

ce f

or

main

tenance/r

epair

Com

ple

te c

heck-u

p o

f ele

ctr

onic

ally-c

ontr

olled

dom

estic a

ppliances is c

onducte

d a

nd d

efe

cts

are

identified, verified a

nd d

ocum

ente

d a

gain

st

custo

mer

description

Repair/m

ain

tenance h

isto

ry is v

erified in lin

e w

ith

the c

om

pany p

rocedure

s.

Serv

ice m

anuals

and s

erv

ice info

rmation r

equired

for

repair/m

ain

tenance a

re a

cquired a

s p

er

sta

ndard

pro

cedure

s.

Work

pla

ce is s

et/

pre

pare

d f

or

repair job in lin

e

with t

he c

om

pany r

equirem

ents

.

N

ecessary

tools

, te

st

instr

um

ents

and p

ers

onal

pro

tective e

quip

ment

are

pre

pare

d in lin

e w

ith

job r

equirem

ents

Dia

gn

ose f

au

lts o

f ele

ctr

on

ically-

con

trolled

dom

esti

c a

pp

lian

ces

Syste

matic p

re-t

esting p

rocedure

is o

bserv

ed in

accord

ance w

ith m

anufa

ctu

rer’s instr

uctions.

Syste

m d

efe

ct/

Fault s

ym

pto

ms a

re identified

usin

g a

ppro

priate

tools

and e

quip

ment

and in

accord

ance w

ith s

afe

ty p

rocedure

s

Test

instr

um

ents

required for

the job a

re u

sed in

accord

ance w

ith u

ser

manuals

Circuits a

re c

hecked a

nd isola

ted u

sin

g

specifie

d t

esting p

rocedure

s

Identified d

efe

cts

and f

aults a

re e

xpla

ined t

o t

he

resp

on

sib

le p

erson

in a

ccord

ance w

ith

ente

rprise o

r com

pany p

olicy a

nd p

rocedure

s

Contr

ol sett

ings/a

dju

stm

ents

are

checked in

confo

rmity w

ith s

erv

ice-m

anual specific

ations

Results o

f dia

gnosis

and t

esting a

re d

ocum

ente

d

accura

tely

and c

om

ple

tely

within

the s

pecifie

d

tim

efr

am

e

Custo

mers

are

advis

ed/i

nfo

rmed r

egard

ing t

he

sta

tus a

nd s

erv

iceability o

f th

e u

nit a

s p

er

Main

tain

/R

ep

air

ap

pli

an

ces

Pers

onal pro

tective e

quip

ment

are

used in

accord

ance w

ith O

ccu

pati

on

al H

ealt

h a

nd

Safe

ty p

ractices

Ele

ctr

o-s

tatic d

ischarg

e (

ESD

) pro

tection

pro

cedure

is f

ollow

ed in a

ccord

ance w

ith c

urr

ent

industr

y s

tandard

s.

Defe

ctive p

art

s/c

om

ponents

are

repla

ced w

ith

identical or

recom

mended a

ppro

priate

equiv

ale

nt

ratings

Repaired o

r re

pla

ced p

art

s/c

om

ponents

are

sold

ere

d/m

ounte

d in a

ccord

ance w

ith t

he

curr

ent

industr

y s

tandard

s

Contr

ol sett

ings/a

dju

stm

ents

are

perf

orm

ed in

confo

rmity w

ith s

erv

ice-m

anual specific

ations

Reassem

ble

an

d t

est

rep

air

ed

ap

pli

an

ce

Repaired u

nits a

re r

eassem

ble

d a

ccord

ing t

o

pro

cedure

s

Reassem

ble

d u

nits a

re s

ubje

cte

d t

o f

inal te

sting

and c

leanin

g in c

onfo

rmity w

ith

manufa

ctu

rer’s s

pecific

ations

REMARKS

1. Jerenato P.Alfante

2. Juanito P. Banzon

3. Melchor L. Codon

Page 99: For print final

Facilitate Learning Session

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC Page 92

Developed by:

Juanito P.Banzon

Revision # 01

Trainer: Juanito P. Banzon Date Finished:

4. Pilita R.Santos

5. Cecilio G.Pira

6. Aileen R. Pilapil

7. Jennifer Fuentes

8. Elvenia N. Honrado

9. Ma.Lelibeth E. Israel

Page 100: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 93

Developed by:

Juanito P.Banzon

Revision # 01

Focus Group Discussion

Date: July 8, 2014

Agenda: Facilitate Learning Session

Competency-based Training Delivery

Present:

1. Jerenato P.Alfante

2. Juanito P. Banzon

3. Melchor L. Codon

4. Pilita R.Santos

5. Cecilio G.Pira

6. Aileen R. Pilapil

7. Jennifer Fuentes

8. Elvenia N. Honrado

9. Ma.Lelibeth E. Israel

CBT Concerns Discussions Resolutions/Agreement

1. CBT Layout Nine Areas of the

lay-out were not

utilized

Lay-out should be utilized

2. Monitoring of

Attendance

Attendance were

properly monitored

Continue to monitor the

attendance

3. Utilization of work

area

Work area was not

properly used

Make use of the work area

properly

4. Orientation

a. CBT

b. Roles

c. TR

d. CBLM

e. Facilities

f. Evaluation system

Orientation was

done in accordance

the topic and

procedures

Continue to follow the

format of orientation

5. RPL

RPL was checked

before the conduct

of topic discussion

Conduct the same

procedure

6. Teaching methods Teaching methods Use the same method and

Page 101: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 94

Developed by:

Juanito P.Banzon

Revision # 01

and technique and techniques

were delivered

properly

techniques

7. Monitoring of

learning activities a. Achievement chart

b. Progress chart

Monitoring of

learning activities

was conducted in an

improper manner.

Follow the proper

procedure in monitoring of

learning activities

8. Feedback Feedback was

properly

administered and

discussed

Retain to administer

proper discussion of

feedback

9. Slow learners Slow learners were

given consideration

Continue to give attention

to the slow learners

10. Other concerns Did not focus or

elaborate the use of

variety of teaching

techniques

Include videos, materials

and other paraphernalia.

Page 102: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 95

Developed by:

Juanito P.Banzon

Revision # 01

Training Evaluation Report

1. Title of the Report: Facilitate Learning Session

2. Executive summary:

The activity focuses on facilitating learning session. The

group of learners where instructed to demonstrate specific task

which is to discuss the CBT, CBLM and the unit of competency in specific qualification. The objectives are the following:

a. To identify the strong points of each learner as they present

the activity.

b. To identify the weak points of each learner for improvement.

This provides the learners an overview on how they will

facilitate the learning session based on the given criteria. This

focuses how the learners will be able to deliver the discussion and

demonstration. Identifying the strong and weak points of each

learner, the group was able to summarize the areas for

improvement. Further discussions were made by the group to

verify and check the method of delivery against the prescribed

competency standards of a trainer. Recommendations were drawn form the data or evidences gathered.

3. Rationale

Facilitating the learning session is to expose the learners to

demonstrate their competency in presenting the CBT, CBLM and unit of

competency with appropriate form of discussion. In this view, the learners

are given specific criteria to follow. This will give them a chance to

determine the strong and points of the ability to facilitate learning

session.

1. Objectives:

a. To identify the strong points of each learner as they present

the activity.

b. To identify the weak points of each learner for improvement.

Page 103: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 96

Developed by:

Juanito P.Banzon

Revision # 01

2. Methodology: Demonstration

3. Results and discussion

This is the body of the report. It should contain the following

parts:

Data analysis and interpretation:

Learners demonstrated their presentations with the

guidance of the facilitators. They were able to orient the

trainees in accordance with the procedure and they had

delivered the presentation very well. However, each

presenter had lapses in different criteria which need further

improvement.

Conclusion

Based from the results of the discussion, the following the

conclusions are:

a. Strong points are identified such as the manner of

monitoring the attendance, orientation of the trainees, pre

assessment activity and giving of feedback

b. Weak points were identified which are the areas for

improvement such as preparation of work areas and as well

as its utilization, the teaching techniques and monitoring of

learning activities.

Page 104: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 97

Developed by:

Juanito P.Banzon

Revision # 01

4. Recommendation:

Based from the drawn conclusion, the following the

recommendations:

a. Strong points such as the manner of monitoring the

attendance, orientation of the trainees, pre assessment

activity and giving of feedback should be continuously done or administered.

b. Weak points which are the areas for improvement such as

preparation of work areas and as well as its utilization, the

teaching techniques and monitoring of learning activities

should be further be given attention and resolutions.

c. Improvement of weak points should be followed for the

better output or outcome of the training.

Page 105: For print final

Facilitate Learning Session

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 98

Developed by:

Juanito P.Banzon

Revision # 01

SLIDE PRESENTATION USED IN DEMO/ROLE PLAY

Page 106: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 100

Developed by:

Juanito P.Banzon

Revision # 01

Page 107: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 101

Developed by:

Juanito P.Banzon

Revision # 01

Page 108: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 102

Developed by:

Juanito P.Banzon

Revision # 01

Page 109: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 103

Developed by:

Juanito P.Banzon

Revision # 01

Page 110: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 104

Developed by:

Juanito P.Banzon

Revision # 01

SJBFTC Workshop LAY OUT

Page 111: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 105

Developed by:

Juanito P.Banzon

Revision # 01

Module 3

Supervise Work-Based

Training

Page 112: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 106

Developed by:

Juanito P.Banzon

Revision # 01

FORM 1.1 SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or

information which is essential in planning training sessions. Please

check the appropriate box of your answer to the questions below.

CORE COMPETENCIES

CAN I…? YES NO

1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS

1.1.Prepare product, tools and workplace for assembly /

1.2.Solder/ De solder components to the board /

1.3.Assemble/ disassemble boards /

1.4.Test and inspect assembled products /

2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS

2.1 Prepare unit, tools and workplace for maintenance/repair /

2.2 Diagnose faults /

2.3 Maintain/Repair Product /

2.4 Reassemble and test repaired Product /

3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES

3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /

3.2 Diagnose faults of electronically-controlled domestic appliances /

3.3 Maintain/Repair appliances /

3.4 Reassemble and test repaired appliance /

4.SERVICE AND REPAIR CELLULAR PHONES

4.1. Prepare unit, tools and workplace for maintenance/repair. /

4.2. Diagnose faults of cellular phone unit. /

4.3. Maintain/Repair cellular phone unit /

4.4. Reassemble and test repaired appliances /

4.5. Install additional/ enhancement features /

Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is

therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification he is

teaching.

Page 113: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 107

Developed by:

Juanito P.Banzon

Revision # 01

Form 1.2: Evidence of Current Competencies acquired related to

Job/Occupation

Current

competencies Proof/Evidence Means of validating

1. Assemble And

Disassemble

Consumer Electronic

Products And

Systems

Certificate of training Submitted an authenticated

copy of Certificate of Training

2. Maintain And

Repair Audio-Video

Products And

Systems

Certificate of training Submitted an authenticated

copy of Certificate of Training

3. Maintain And

Repair Electronically-

Controlled Domestic

Appliances

4. Service And Repair

Cellular Phones

Certificate of training Submitted an authenticated

copy of Certificate of Training

Page 114: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 108

Developed by:

Juanito P.Banzon

Revision # 01

Identifying Training Gaps

From the accomplished Self-Assessment Check (Form 1.1) and the evidences of

current competencies (Form 1.2), the Trainer will be able to identify what the training

needs of the prospective trainee are.

Form 1.3 Summary of Current Competencies Versus Required Competencies

Form 1.3 Summary of Current Competencies Versus Required

Competencies

Required Units of

Competency/Learning

Outcomes based on CBC

Current Competencies Training

Gaps/Requirements

4. Assemble and Disassemble Consumer Electronic Products and Systems

Prepare product, tools

and workplace for

assembly

Assembly workplace is

prepared in

accordance with

OH&S policies and

procedures

Solder/ Desolder

components to the

board

Soldering and

desoldering processes

are performed in

accordance with OH&S

policies and procedures

Assemble/ disassemble

boards

Assembling and

disassembling

processes are

performed in

accordance with

OH&S policies and

procedures

Test and inspect

assembled products

Finished products are

subjected to final

visual inspection and

testing in accordance

with quality

Page 115: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 109

Developed by:

Juanito P.Banzon

Revision # 01

standards, procedures

and requirements

5. Maintain and Repair Audio-Video Products and Systems

Prepare unit, tools and

workplace for

maintenance/repair

Complete check-up

of audio-video systems and

products is

conducted and

defects are

identified, verified and documented

against customer

description.

Diagnose faults

Systematic pre-

testing procedure

is observed in

accordance with

manufacturer’s

instructions.

Maintain/Repair Product

Personal protective

equipment is used in

accordance with

Occupational Health

and Safety practices.

Reassemble and test

repaired Product

Repaired units are

reassembled

according to

procedures

6. Maintain and Repair Electronically-Controlled Domestic Appliances

Prepare unit, tools,

equipment and workplace

for maintenance/repair

Complete check-up of

electronically-controlled domestic

appliances is conducted

and defects are identified,

verified and documented against customer

description.

Page 116: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 110

Developed by:

Juanito P.Banzon

Revision # 01

Diagnose faults of

electronically-controlled

domestic appliances

Systematic pre-testing

procedure is observed

in accordance with

manufacturer’s

instructions.

Maintain/Repair

appliances

Personal protective

equipment are used in

accordance with

Occupational Health

and Safety practices.

Reassemble and test

repaired appliance

Repaired units are

reassembled according

to procedures

4.Service and Repair Cellular Phones

Prepare unit, tools and

workplace for

maintenance/repair

Workplace is set/prepared for repair

job in line with the

company requirements

Diagnose faults of

cellular phone unit 2.2 Systematic pre-

testing

procedure is observed in

accordance with

manufacturer’s

instructions.

Maintain/Repair

cellular phone unit

Personal protective

equipment are used in

accordance with

Occupational Health

and Safety practices.

Reassemble and test

repaired appliances

Repaired unit is reassembled

according to

Page 117: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 111

Developed by:

Juanito P.Banzon

Revision # 01

procedures

Install additional/

enhancement features 1.2 Enhancements

and applications

are installed to the

unit based on

customers’ request and manufacturers’

recommendation

Page 118: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 112

Developed by:

Juanito P.Banzon

Revision # 01

Using Form No.1.4, convert the Training Gaps into a Training Needs/

Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of the training needs identified.

Form No. 1.4: Training Needs

Gaps Module Title/Module of

Instruction

Duration

Obtain and convey

workplace information

Participate in workplace

communication

1.5 Hrs.

Complete relevant work-

related documents

1.5 Hrs.

Participate in workplace

meeting and discussion

1 Hrs.

Describe and identify team

role and responsibility

Work in team

environment

2 Hrs.

Describe work as a team

member

2 Hrs.

Integrate personal objectives with

organizational goals.

Practice career

professionalism

1.5 Hrs.

Set and meet work

priorities.

1.5 Hrs.

Maintain professional growth and development.

1 Hrs.

Identify hazards and risks Practice

occupational health

and safety

procedures.

1 Hrs.

Evaluate hazards and risks 1 Hrs.

Control hazards and risks 1 Hrs.

Maintain OHS awareness 1 Hrs.

Identify hazards and risks. Practicing

occupational health

and safety

procedure

1.5 Hrs.

Evaluate hazards and risks. 1.5 Hrs.

Control hazards and risks. 1.5 Hrs.

Maintain occupational health

and safety awareness.

1.5 Hrs.

Page 119: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 113

Developed by:

Juanito P.Banzon

Revision # 01

Plan and prepare for task to

be undertaken

Using hand tools

2 Hrs.

Prepare hand tools 2 Hrs.

Use appropriate hand tools

and equipment

2 Hrs.

Maintain hand tools 2 Hrs.

Select measuring

instruments

Perforning mensuration

and calculation

5 Hrs.

Carry out measurement and

calculation

5 Hrs.

Maintain measuring

instruments

6 Hrs.

Identify different kinds of

technical drawings

Preparing and interpreting

technical drawings

2 Hrs.

Interpret technical drawing 2 Hrs.

Prepare/make changes on

electrical/electronic

schematic and drawings

2 Hrs.

Assess quality or received

materials

Applying quality standards

3 Hrs.

Assess own work 3Hrs.

Engage in quality

improvement

3 Hrs.

Plan and prepare for tasks

to be taken/undertaken

Performing computer

operations

1Hrs.

Input data into computer 1Hrs.

Assess information using

computer

1.5Hrs.

Produce output/data using

computer system

1.5Hrs.

Use basic functions of a web

browser to locate

information

1.5 Hrs.

Maintain computer

equipment and systems

1.5 Hrs.

Page 120: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 114

Developed by:

Juanito P.Banzon

Revision # 01

Plan and prepare for

termination/ connection of

electrical wiring/electronic

circuits

Terminating and

connecting electrical

wiring and electronics

circuit

1.5 Hrs.

Terminate/connect

wiring/electronic circuits

1.5 Hrs.

Test

termination/connections of

electrical wiring and

electronics circuits

2 Hrs.

Enumerate, explain and

apply OHS policies and

procedures in assembling

and disassembling consumer

electronics products and

systems

Assembling/disassembling

consumer electronics

products and systems

5 Hrs.

Identify and explain the

uses/functions of different

types of tools, equipment

and testing instruments

5Hrs.

Identify electronic symbols

and interpret schematic

diagrams and parts list

5 Hrs.

Apply proper soldering and

de-soldering techniques

5 Hrs.

Apply wiring and cabling

techniques

5 Hrs.

Apply assembling and

disassembling techniques

5 Hrs.

Perform systematic

inspection and apply specific

testing procedures

10 Hrs.

Enumerate, explain and

apply OHS policies and

procedures in maintaining

and repairing audio/video

products and systems

Maintaining and

repairing audio/

video products and

systems

30 Hrs.

Identify and explain the

uses/functions of different

types of tools and testing

instruments for maintaining

and repairing audio/video

products and systems

30 Hrs.

Identify and explain or

interpret the principles of

40 Hrs.

Page 121: For print final

Supervise Work-Based Learning

Consumer

Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 115

Developed by:

Juanito P.Banzon

Revision # 01

operation of electronic

symbols and block sections

of schematic diagram

Apply symptoms diagnosis

and systematic pre-testing

procedures

50 Hrs.

Troubleshoot, repair and

maintain audio/video

products and systems

50 Hrs.

Page 122: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 116

Developed by:

Juanito P.Banzon

Revision # 01

TRAINING PLAN

QUALIFICATION: Consumer Electronic Serving NC II

Trainee’s

Training

Requirements

Training

Activity/Task

Mode of

Training

Staff Facilities/Tools and

Equipment

Venue Assessment

Method

Date and

Time

Prepare unit,

tools, equipment

and workplace for

maintenance/repa

ir

Complete check-up of electronically-

controlled

domestic

appliances is conducted and

defects are

identified, verified

and documented

against customer description.

Repair/maintenance

history is verified in

line with the company

procedures.

Discussion

Demonstration

Self-paced

method

Trainer Long-nosed pliers

Diagonal cutters

Standard screwdrivers

Soldering iron

Desoldering iron, 30W

Oscilloscope

Function generator

Electronically controlled

unit(s)/appliance(s) and

accessories

Audio unit(s) and

accessories

Video unit(s) and

accessories

Cleaning brush

Lead free solder

Resin core solder

Wire stranded, #22,

different colors)

Workplace

Area

Written test

Practical test

Direct

observation

Interview

Page 123: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 117

Developed by:

Juanito P.Banzon

Revision # 01

Trainee’s

Training

Requirements

Training Activity/Task Mode of

Training

Staff Facilities/Tools and

Equipment

Venue Assessment

Method

Date and

Time

Diagnose faults of

electronically-

controlled

domestic

appliances

Systematic pre-testing

procedure is observed

in accordance with

manufacturer’s

instructions.

System defect/Fault

symptoms are identified

using appropriate tools

and equipment and in

accordance with safety

procedures

Test instruments

required for the job are

used in accordance with

user manuals

Screwdriver, assorted,

Phillips, slotted

Wire Wrenches,

assorted

Allen key wrench

Utility knife, stripper

Test jig

Cell phone unit(s) and

accessories

ESD free work bench

with mirror Back-to-

back/ one sided

High grade magnifying

glass with lamp

TV pattern generator

High voltage probe

Workplace

Area

Written test

Practical test

Direct

observation

Interview

Page 124: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 118

Developed by:

Juanito P.Banzon

Revision # 01

Trainee’s

Training

Requirements

Training

Activity/Task

Mode of

Training

Staff Facilities/Tools and

Equipment

Venue Assessment

Method

Date and

Time

Maintain/Repair

appliances

Identify and explain

or interpret the

principles of

operation of

electronic symbols

and block sections

of schematic

diagram

Apply symptoms

diagnosis and

systematic pre-

testing procedures

Troubleshoot, repair

and maintain

electronically

controlled domestic

appliances

Discussion

Demonstration

OJT

Self-paced

method

Trainer

Silicon grease

Resistors (different

values)

Capacitors (different

values)

Transformer

Learning materials

Books and references

Technical manuals

Workplace

Area

Written test

Practical test

Direct

observation

Interview

Page 125: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 119

Developed by:

Juanito P.Banzon

Revision # 01

Trainee’s

Training

Requirements

Training

Activity/Task

Mode of

Training

Staff Facilities/Tools and

Equipment

Venue Assessment

Method

Date and

Time

Reassemble and

test repaired

appliance

Repaired units are

reassembled

according to

procedures

Reassembled units

are subjected to final

testing and cleaning

in conformity with

manufacturer’s specifications

Service completion

procedures and

documentations are

complied with based

on manual.

Discussion

Demonstration

OJT

Self-paced

method

Trainer

Page 126: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 120

Developed by:

Juanito P.Banzon

Revision # 01

Technical Education and Skills Development Authority

___ St. John Bosco Faith Training Center. Inc___

TRAINEE’S RECORD BOOK

Trainee’s No.0001-2014

NAME: Banzon, Burner J.

QUALIFICATION: Consumer Electronic Servicing NC II_

TRAINING DURATION: ____Jan 24, 2015 _______

TRAINER: _Mr. Juanito P. Banzon_____ ___________

Instructions:

This Trainees’ Record Book (TRB) is intended to serve as

record of all accomplishment/task/activities while undergoing

training in the industry. It will eventually become evidence that can

be submitted for portfolio assessment and for whatever purpose it

will serve you. It is therefore important that all its contents are

viably entered by both the trainees and instructor.

The Trainees’ Record Book contains all the required

competencies in your chosen qualification. All you have to do is to

fill in the column “Task Required” and “Date Accomplished” with all

the activities in accordance with the training program and to be

taken up in the school and with the guidance of the instructor. The

instructor will likewise indicate his/her remarks on the “Instructors

Remarks” column regarding the outcome of the task accomplished

by the trainees. Be sure that the trainee will personally accomplish

the task and confirmed by the instructor.

It is of great importance that the content should be written

legibly on ink. Avoid any corrections or erasures and maintain the

cleanliness of this record.

This will be collected by your trainer and submit the same to

the Vocational Instruction Supervisor (VIS) and shall form part of

the permanent trainee’s document on file.

THANK YOU.

I.D.

Page 127: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 121

Developed by:

Juanito P.Banzon

Revision # 01

NOTES:

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

Page 128: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 122

Developed by:

Juanito P.Banzon

Revision # 01

Unit of Competency: 1 Prepare unit, tools, equipment and workplace for

maintenance/repair

NC Level II

Learning

Outcome

Task/Activity

Required

Date

Accomplished

Instructors

Remarks

Complete check-up

of electronically-controlled

domestic

appliances is

conducted and

defects are identified, verified

and documented

against customer

description.

Repair/maintenance

history is verified in

line with the

company procedures.

p.

__________________ ___________________

Trainee’s Signature Trainer’s Signature

Unit of Competency: 2 Diagnose faults of electronically-controlled

domestic appliances.

NC Level II

Learning

Outcome

Task/Activity

Required

Date

Accomplished

Instructors

Remarks

Systematic pre-

testing

procedure is

observed in

accordance with

manufacturer’s

instructions.

System

defect/Fault

symptoms are

identified using

appropriate tools

and equipment

and in accordance

with safety

_________________ __________________

Trainee’s Signature Trainer’s Signature

Page 129: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 123

Developed by:

Juanito P.Banzon

Revision # 01

Unit of Competency: 3. Maintain/Repair appliances

NC Level II

Learning Outcome Task/Activity

Required

Date

Accomplished

Instructors

Remarks

Personal protective

equipment are used in

accordance with

Occupational Health

and Safety practices.

Electro-static

discharge (ESD)

protection procedure

is followed in

accordance with

current industry

standards.

_________________ __________________

Trainee’s Signature Trainer’s Signature

Unit of Competency: 4. Reassemble and test repaired appliance

NC Level II

Learning Outcome Task/Activity

Required

Date

Accomplish

ed

Instructors

Remarks

Repaired units are

reassembled according to

procedures

Reassembled units

are subjected to

final testing and cleaning in

conformity with

manufacturer’s

specifications

_____________________ ____________________

Trainee’s Signature Trainer’s Signature

Page 130: For print final

Supervise Work-Based Learning

Consumer Electronic Servicing

NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 124

Developed by:

Juanito P.Banzon

Revision # 01

TRAINEE’S PROGRESS SHEET

Name : Banzon, Burner J. Trainer : Juanito P. Banzon

Qualification : CES NC II Nominal

Duration :

Units of Competency Training

Activity

Training

Duration

Date

Started

Date

Finished Rating Trainee’s

Initial

Supervisor’s

Initial

Assemble and Disassemble

Consumer Electronic

Products and Systems

7.5 hrs 6-9-14 6-11-14 Competent

Maintain and Repair Audio-

Video Products and Systems

7.5 hrs 6-14-14 6-15-14 Competent

Maintain and Repair

Electronically-Controlled

Domestic Appliances

Service and Repair Cellular

Phones

7.5 hrs 6-15-14 6-16-14 Competent

Total

Page 131: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 125

Developed by:

Juanito P.Banzon

Revision # 01

Name: ______________________________ Date: ___________________

Qualification: _CES NC II

TRAINING SESSION EVALUATION FORM

This post-training evaluation instrument is intended to measure how satisfactory your

trainer prepared and facilitated your training . Please give your honest rating by

checking on the corresponding cell of your response. Your answers will be treated with

utmost confidentiality

TRAINER/

INSTRUCTORS

Name of Trainer:

_________________

__________

Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequat

e

3

Very

Good/Very

satisfactory

4

Outstandin

g

5

1. Orients trainees

about CBT, the use

of CBLM and the

evaluation system

2. Exhibits clearly the

unit of competencies to be

attained at the

start of every

module

3. Motivates and

elicits active participation from

the students or

trainees

4. Keeps records of

evidence/s of

competency

attainment of each student /trainee

5. Instills value of safety and

orderliness in the

classrooms and

workshops

6. Instills the value of

teamwork and positive work

Page 132: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 126

Developed by:

Juanito P.Banzon

Revision # 01

values

7. Instills good

grooming and hygiene

8. Instills value of time

9. Quality of voice while teaching

10. Clarity of language /dialect used in

teaching

11. Provides extra

attention to

trainees and

students with specific learning

needs

12. Attends classes regularly and

promptly

13. Shows energy and

enthusiasm while

teaching

14. Maximizes use of

training supplies

and materials

15. Dresses

appropriately

16. Shows empathy

17. Demonstrates self-

control

PREPARATION Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequat

e

3

Very

Good/Very

satisfactory

4

Outstandin

g

5

1. Workshop layout

conforms with the components of a

CBT workshop.

2. Number of CBLM is sufficient

3. Objectives of every training session is

well explained

Page 133: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 127

Developed by:

Juanito P.Banzon

Revision # 01

4. Expected activities/outputs

are clarified

PROGRAM

DESIGN AND

DELIVERY

Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequat

e

3

Very

Good/Very

satisfactory

4

Outstandin

g

5

1. Course contents

are sufficient to

attain objectives

2. CBLM are

logically

organized and

presented

3. Information

Sheet are comprehensive in

providing the

required

knowledge

4. Examples,

illustrations and

demonstrations

help you learn

PROGRAM

DESIGN AND

DELIVERY

Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequate

3

Very

Good/Very

satisfactor

y

4

Outstandin

g

5

5. Practice

exercises like Task/Job Sheets

are sufficient to

learn required

skills

6. Valuable

knowledge are

learned through the contents of

the course

Page 134: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 128

Developed by:

Juanito P.Banzon

Revision # 01

7. Training Methodologies

are effective

8. Assessments

Methods and

evaluation

system, are suitable for the

trainees and the

competencies

9. Recording of

achievements

and competencies

acquired is

prompt and

comprehensive

10. Feedback about

the performance

of learners are given

immediately

TRAINING

FACILITIES /

RESOURCES

Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequate

3

Very

Good/Very

satisfactor

y

4

Outstandin

g

5

1. Training

Resources are

adequate2.

Training Venue is conducive and

appropriate

2. Training Venue

is

conducive and

appropriate

3. Equipment,

Supplies and Materials are

sufficient

4. Equipment, supplies and

Materials are

suitable and

appropriate

5. Promptness in

providing

Page 135: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 129

Developed by:

Juanito P.Banzon

Revision # 01

supplies and Materials

SUPPORT AND STAFF

Poor/

Unsatisfactor

y

1

Fair/

Satisfacto

ry

2

Good

/Adequate

3

Very

Good/Very

satisfactor

y

4

Outstandin

g

5

1. Support Staff

are

accommodating

COMMENTS /SUGGESTIONS:

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

____

The Supervised Industry Training or On the Job Training Evaluation Form below is

an evaluation form to evaluate the implementation of SIT /OJT. It is recommended that

this evaluation form be used and improved so that appropriate areas to be evaluated are

covered.

Page 136: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 130

Developed by:

Juanito P.Banzon

Revision # 01

SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION

FORM

Dear Trainees:

The following questionnaire is designed to evaluate the effectiveness of the Supervised

Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners

of HRB-Phil. Training Center, Inc. Please check ( √ ) the appropriate box corresponding

to your rating for each question asked. The results of this evaluation shall serve as a

basis for improving the design and management of the SIT/OJT to maximize the benefits

of the said Program. Thank you for your cooperation.

Legend:

5 – Outstanding

4 – Very Good/ Very Satisfactory

3 – Good/Adequate

2 – Fair/ Satisfactory

1 – Poor/Unsatisfactory

NA – not applicable

Item No. Question Ratings

INSTITUTIONAL EVALUATION 1 2 3 4 5 NA

1

Has _________ conducted an orientation about

the SIT/OJT program, the requirements and

preparations needed and its expectations?

2

Has _________ the provided the necessary

assistance such as referrals or recommendations

in finding the company for your OJT?

3

Has __________ showed coordination with the

Industry partner in the design and supervision of

your SIT/OJT?

4 Has your in-school training adequate to

undertake Industry partner assignment and its

Page 137: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 131

Developed by:

Juanito P.Banzon

Revision # 01

challenges?

5 Has __________ monitored your progress in the

Industry?

6

Has the supervision been effective in achieving

your OJT objectives and providing feedbacks

when necessary?

7 Did __________conduct assessment of your

SIT/OJT program upon completion?

8

Were you provided with the results of the

Industry and __________)assessment of your

OJT?

Comments/Suggestions

Item No. Question Ratings

INDUSTRY PARTNER EVALUATION 1 2 3 4 5 NA

1 Was the Industry partner appropriate for your

type of training required and/or desired?

2 Has the industry partner designed the training to

meet your objectives and expectations?

3

Has the industry partner showed coordination

with ________ in the design and supervision of

the SIT/OJT?

4

Has the Industry Partner and its staff welcomed

you and treated you with respect and

understanding?

5

Has the industry partner facilitated the training,

including the provision of the necessary

resources such as facilities and equipment

needed to achieve your OJT objectives?/

6 Has the Industry Partner assigned a supervisor

to oversee your work or training?

7

Was the supervisor effective in supervising you

through regular meetings, consultations and

advise?

Page 138: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 132

Developed by:

Juanito P.Banzon

Revision # 01

8

Has the training provided you with the necessary

technical and administrative exposure of real

world problems and practices?

9

Has the training program allowed you to develop

self-confidence, self motivation and positive

attitude towards work?

10 Has the experience improved your personal skills

and human relations?

11 Are you satisfied with your training in the

Industry?

Comments/Suggestions:

Signature: ________________________

Printed Name: _____________________

Qualification: _____________________

Host Industry Partner: _________________________

Supervisor: ___________________________________

Period of Training: _____________________________

Instructor: Juanito P. Banzon

Page 139: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 133

Developed by:

Juanito P.Banzon

Revision # 01

Self- Evaluation

The trainer shall design a self-evaluation questionnaire that he/she shall

answer after the conduct of the training. This shall serve as a checklist of what

he/she must do. A short sample is given below.

During the session, did I? Yes No

1. Establish an atmosphere of trust?

2. Encourage participation of the trainees?

3. Assist the trainees when they needed assistance?

4. Consider the feedback of trainees?

5. Remain aware of non verbal communication?

6. Praise effort?

7. Summarize key points?

8. Vary activities and tasks to aid attainment of

competency?

9. Provide opportunities for practice?

10. Achieve the learning objectives?

Sample questions that the trainer could answer:

1. Were there any parts of the session which did not run as expected? Why?

2. Did any unexpected problem arise? Did I deal with them correctly?

3. Were the session outcomes achieved? If not, why?

4. Should anything be changed for the next training sessions?

Page 140: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 134

Developed by:

Juanito P.Banzon

Revision # 01

Module 4

Conduct Competency

Assessment

Page 141: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 135

Developed by:

Juanito P.Banzon

Revision # 01

Technical Education and Skills Development Authority

ASSESSMENT AND CERTIFICATION PROGRAM

ATTENDANCE SHEET

Consumer Electronic Servicing NC II

Title of Qualification

Name of Competency Assessment

Center:

Date of Assessment:

No. CANDIDATE’S NAME SIGNATURE RESULT

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Assessor:

_____________________________ Signature over Printed Name

Tesda Representative:

_________________________

Signature over Printed Name Accreditation Number:

Page 142: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 136

Developed by:

Juanito P.Banzon

Revision # 01

Evidence Plan

Qualification Consumer electronics Servicing NCII

Unit of

competency:

MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED

DOMESTIC APPLIANCES

Ways in which evidence will be collected:

[tick the column]

Observ

ation &

Questionin

g

Dem

onstr

ation &

Questionin

g

Thir

d p

art

y R

eport

Port

folio

Wri

tten

The evidence must show that the trainee…

Set/Prepared workplace for repair job in

line with the company requirements. / / /

Prepared necessary tools, test instruments

and personal protective equipment in line

with job requirements

/ / /

Observed systematic pre-testing

procedures in accordance with

manufacturer’s instructions

/ /

Identified system defects/fault symptoms

using appropriate tools and equipment

and in accordance with safety procedures

/ /

Explained identified defects and faults to

the responsible person and customer in

accordance with enterprise or company

policy and procedures

/ /

Replaced defective parts/components with

identical or recommended appropriate

equivalent ratings

/ / / /

Performed control setting/adjustments in

conformity with service manual

specifications

/ /

Page 143: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 137

Developed by:

Juanito P.Banzon

Revision # 01

Subjected reassembled units to final testing

and cleaning in conformity with manufacturer’s

specifications

/ /

Set/Prepared workplace for repair job in

line with the company requirements. / /

Prepared necessary tools, test instruments

and personal protective equipment in line

with job requirements

/ /

Page 144: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 138

Developed by:

Juanito P.Banzon

Revision # 01

SELF-ASSESSMENT CHECKLIST

Instruction:

This Self-Check Instrument will give trainer data or information which is

essential in planning training sessions. Please check the appropriate box of your

answer.

CAN I?...

YES

NO

BASIC COMPETENCIES

1.Participate in Workplace Communication

1.1.Access specific and relevant information from

appropriate sources

1.2.Use effective questioning, active listening and

speaking skills to gather and convey information

1.3.Use appropriate form and lines of communication

1.4.Conduct meeting according to established

purpose and protocols

1.5.Use appropriate forms in recording and

transmitting information

1.6.Complete reports according to organizational

guidelines and requirements

2.Work in a Team Environment

2.1.Identify the role and objective of the team and

individual members

2.2.Specify reporting relationships within and outside

the team

2.3.Use appropriate forms of communication and

interaction with team members

2.4.Observe protocols in reporting

2.5.Contribute to the development of the team

work plans and activities

Page 145: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 139

Developed by:

Juanito P.Banzon

Revision # 01

3.Practice Career Professionalism

3.1. Identify growth areas and prepare a work

plan towards improving oneself

3.2.Identify inter and intra personal relationships

3.3Prioritize goals according to personal, team and

organizational goals and objectives

3.4.Identify training and career opportunities

4. Practice Occupational Health and Safety Procedures.

4.1. Explain safety regulations according to

organizational procedures.

4.2. Identify possible work hazards and explain

contingency measures in case of workplace accidents.

4.3. Determine effects of hazards and risks and explain

how to control them

COMMON COMPETENCIES

1.Apply Quality Standards

1.1 Check materials and replace faulty ones in

accordance with workplace standards and requirements

1.2.Carry out work assignments in accordance with

standard operating procedures

1.3.Check completed work against standards and

specifications

1.4.Document and prepare a report on deviations from

specific quality standards

2.Perform Computer Operation

2.1 Plan and prepare for task to be undertaken

2.2 Input data into computer

2.3 Access information using computer

2.4 Produce output/data using computer system

2.5 Use basic functions of a web browser to locate

information. Maintain computer equipment and system

3.Use Hand Tools

3.1 Identify tasks to be undertaken and the appropriate tools to perform the task

3.2 Prepare and check the required hand tools and use them properly

3.3 Use appropriate hand tools and test equipment in

Page 146: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 140

Developed by:

Juanito P.Banzon

Revision # 01

accordance with safety rules and procedure

3.4 Perform basic maintenance procedures on hand tools

and test equipment

4.Perform Mensuration and Calculation

4.1 Identify tasks to be performed and the appropriate

measuring instruments required

4.2 Perform measurement and calculation tasks according

to specifications and requirements

4.3 Perform basic maintenance tasks on measuring

instruments according to established rules and

procedure

5. Prepare and Interpret Technical Drawings

5.1 Identify and select the appropriate technical drawing

required

5.2 Identify symbols and Interpret the technical drawing

properly 5.3 Check and validate drawing requirements and

prepare/make changes on electrical/electronic

schematics and drawings

5.4 Explain how to record and store technical drawings,

equipment and instruments properly

6.Terminate and Connect Electrical wiring and Electronic Circuit

6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits

6.2 Terminate/connect electrical wiring/electronic circuits

6.3 test termination/ connection of electrical wiring

/circuit connections

CORE COMPETENCIES

1. Assemble/ Disassemble Consumer Electronics Products and Systems.

1.1 Enumerate, explain and apply OHS policies and procedures in assembling and disassembling

consumer electronics products and systems

1.2 Identify and explain the uses/functions of different types of tools, equipment and testing instruments

1.3 Identify electronic symbols and interpret schematic

diagrams and parts list

Page 147: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 141

Developed by:

Juanito P.Banzon

Revision # 01

1.4 Apply proper soldering and desoldering techniques

1.5 Apply wiring and cabling techniques

1.6 Apply assembling and disassembling techniques

Perform systematic inspection and apply specific

testing procedures

2.Maintain and Repair Audio/ Video Products and Systems

2.1Enumerate, explain and apply OHS policies and

procedures in maintaining and repairing audio/video

products and systems

2.2Identify and explain the uses/functions of different

types of tools and testing instruments for maintaining

and repairing audio/video products and systems

2.3Explain block diagrams and principles of operations of

audio/video products and systems

2.4Interpret schematic diagrams and identify, explain uses

and functions of electronic symbols

2.5Apply systematic troubleshooting, maintenance and

repair techniques to audio/video products and systems using appropriate tools and equipment

2.6Apply reassembly and testing techniques to

audio/video products with proper documentation

3.Maintain and Repair Electronically- Controlled Domestic Appliances

3.1Enumerate, explain and apply OHS policies and

procedures in maintaining and repairing electronically- controlled domestic appliances

3.2Identify and explain the uses/functions of different

types of tools and testing instruments for maintaining and repairing electronically- controlled domestic

appliances

3.3Explain block diagrams and principles of operations of electronically- controlled domestic appliances

3.4Interpret schematic diagrams and identify, explain uses

and functions of electronic symbols

3.5Apply systematic troubleshooting, maintenance and

repair techniques to electronically-controlled domestic

appliances using appropriate tools and equipment

Page 148: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 142

Developed by:

Juanito P.Banzon

Revision # 01

3.6Apply reassembly and testing techniques to electronically- controlled domestic appliances with

proper documentation

4.Maintain and Repair Cellular Phones

4.1Enumerate, explain and apply OHS policies and

procedures in maintaining and repairing cellular

phones

4.2Identify and explain the uses/functions of different types of tools and testing instruments for maintaining

and repairing cellular phones

4.3Explain block diagrams and principles of operations of

cellular phones

4.4Interpret schematic diagrams and identify, explain uses and functions of electronic symbols

4.5Apply systematic troubleshooting, maintenance and

repair techniques to cellular phones using appropriate

tools and equipment

4.6Apply reassembly and testing techniques to cellular

phones with proper documentation

Trainee’s

Signature:

___________________________ Date: _______________

Facilitator’s

Signature:

___________________________ Date: _______________

Page 149: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 143

Developed by:

Juanito P.Banzon

Revision # 01

SAMPLE WRITTEN TEST

TRUE OR FALSE. Read the statements carefully. Write True if the

sentence is correct and False if it is misleading.

6. Water pressure increases at the bottom of the tub? 7. The solenoid is a valve?

8. The fill cycle raise the lid of the washer?

9. Washer is a late-model digital machine with a fill thermistor?

10. The rotary motion of the motor to the back-and-forth motion

of the agitator?

Enumeration

6-15 Give the PROBLEMS COMMON

TO ALL WASHER BRANDS

Page 150: For print final

Conduct Competency Assessment

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 144

Developed by:

Juanito P.Banzon

Revision # 01

ANSWER KEY

True or False

11. True

12. True

13. False 14. True

15. True

Enumeration

6-10. PROBLEMS COMMON

Washing machine designs vary widely, but there are some things

that all washers have in common. For example,

6. All washers have an electric motor.

7. All washers have both spin and agitate cycles. And since both cycles are

driven by the same electric motor,

8. All washers have some sort of mechanism to change between the two.

9. All washers must also have a way of filling

10. The tub with wash water and a way of draining out used wash water. And

incidental to this, all washers must have a way of controlling water level in the

tub, to prevent spillage by overfill or by centrifugal force during the spin cycle.

Page 151: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 145

Developed by:

Juanito P.Banzon

Revision # 01

QUESTIONING TOOL

Questions to probe the candidate’s underpinning

knowledge

Satisfactory

response

Extension/Reflection Questions Yes No

1. Why do we need 5s and OHS?

2. What is safety in work place?

3. Why do we need to follow steps in a procedure?

4. What is the importance of preparing all tools on practical

area?

Safety Questions

5. What is the importance of explaining the operations of

domestic appliance?

6. Why do you need to identify part of domestic appliance?

7. How would you identify the importance of marks on the

part on domestic appliance?

8. What are step by step in trouble shooting?

Contingency Questions

9. What is part of domestic appliance in trouble shooting?

10. What are basic tools for maintain/repair?

11. How will you handle if the person has electrocuted?

12. How would you provide electrocuted person a first aid?

Job Role/Environment Questions

13. How did you check the malfunction of the equipment

14. Why do you need to clean first practical area?

15. Why do you need to observe proper hand tools all the

time?

16. Why should you follow certain procedure or steps?

Rules and Regulations

Page 152: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 146

Developed by:

Juanito P.Banzon

Revision # 01

17. What is the standard procedure in explaining the use of a domestic appliance?

18. Explain the maintain and repair domestic understanding

19. How is the implementation of procedures of the executive

troubleshooting done?

20. Why do we need to follow OHS operations?

The candidate’s underpinning

knowledge was:

Satisfactory Not

Satisfactory

Candidate’s Name:

Signature:

Date:

Assessor’s Name:

Signature:

Date:

Page 153: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 147

Developed by:

Juanito P.Banzon

Revision # 01

QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS

Name:

Qualification: Consumer electronics Servicing NCII

Unit of Competency: Maintain and Repair Electronically- Controlled

Domestic Appliance

QUESTIONS Satisfactory

Responses

Yes No

Set/Prepared workplace for repair job in line with

the company requirements.

Prepared necessary tools, test instruments and

personal protective equipment in line with job

requirements

Observed systematic pre-testing procedures in

accordance with manufacturer’s instructions

Identified system defects/fault symptoms using

appropriate tools and equipment and in accordance

with safety procedures

Explained identified defects and faults to the

responsible person and customer in accordance with enterprise or company policy and procedures

Replaced defective parts/components with identical

or recommended appropriate equivalent ratings

Performed control setting/adjustments in

conformity with service manual specifications

Subjected reassembled units to final testing and

cleaning in conformity with manufacturer’s

specifications

Set/Prepared workplace for repair job in line with

the company requirements.

The Trainee’s underpinning knowledge about the demonstration of tasks

Page 154: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 148

Developed by:

Juanito P.Banzon

Revision # 01

was:

Satisfactory Not Satisfactory

Feedback to the Trainee:

Overall Performance:

Satisfactory Not Satisfactory

Trainee Signature: Date:

Trainer Signature: Date:

Page 155: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 149

Developed by:

Juanito P.Banzon

Revision # 01

PERFORMANCE CRITERIA CHECKLIST 1

Job Sheet 1

Trainee’s Name: _______________________ Date:

__________________

CRITERIA

Did you…. YES NO

1. Give information about the

machine/equipment.

2. Give information about the washing machine.

3. Demonstrate how to repair a washing machine.

4. Demonstrate how diagnose a problem of a

washing machine.

5. Demonstrate how reassemble and test repaired

appliance.

Page 156: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 150

Developed by:

Juanito P.Banzon

Revision # 01

Competency Assessment Results Summary (CARS)

Candidate Name:

Assessor Name:

Title of Qualification/ Cluster of

Units of Competency

Consumer Electronics Servicing NC II

Assessment enter:

Date of

Assessment:

The performance of the candidate in the following unit(s) of competency and

corresponding assessment methods Satisfactory Not Satisfactory

Unit of Competency Assessment Method

1. Assemble and Disassemble

Consumer Electronic

Products and Systems

A. Demonstration / Observation with

Oral Questioning

B. Written Test

2.Maintain and Repair Audio-Video

Products and Systems

A. Demonstration / Observation with

Oral Questioning

B. Written Test

3. Maintain and Repair

Electronically-Controlled

Domestic Appliances

A. Demonstration / Observation with

Oral Questioning

B. Written Test

Page 157: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 151

Developed by:

Juanito P.Banzon

Revision # 01

4.Service and Repair Cellular

Phones

A. Demonstration / Observation with

Oral Questioning

B. Written Test

Note: Satisfactory Performance shall only be given to candidate who demonstrated successfully all the competencies identified

in the above-named Qualification/Cluster of Units of Competency.

Recommendation

For issuance of NC/COC

(Indicate title/s of COC, if Full Qualification is not

met)

____________________________________

____________________________________

For submission

of

Additional

documents

Specify:________

___

______________

_

For re-assessment (pls. specify)

______________________

______________________

Did the candidate overall performance meet the required evidences/standards? Yes No

OVERALL EVALUATION Competent Not Yet Competent

General Comments [Strengths/Improvements needed]

Candidate signature: Date:

Assessor signature: Date:

Page 158: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 152

Developed by:

Juanito P.Banzon

Revision # 01

Assessment Center

Manager signature

Date:

CANDIDATE’S COPY (Please present this form when you claim your NC/COC)

COMPETENCY ASSESSMENT RESULTS SUMMARY

Name of Candidate: Date Issued:

Name of AssessmentCenter: Date :

Assessment Results: Competent Not Yet Competent

Recommendation:

For issuance of NC/COC

(Indicate title/s of COC, if Full Qualification is not

met)

____________________________________

____________________________________

For submission of

Additional documents

Specify:_______________

__ _______________

For re-assessment

(pls. specify)

____________________

__________________

Assessed by:

_______________________

Name and Signature

Attested by:

____________________

Name and Signature

Date: Date:

Page 159: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 153

Developed by:

Juanito P.Banzon

Revision # 01

Module 5

Maintain Training Facilities

Page 160: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 154

Developed by:

Juanito P.Banzon

Revision # 01

SJBFTC WORKSHOP LAY OUT

Page 161: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 155

Developed by:

Juanito P.Banzon

Revision # 01

Operational Procedure

Equipment Type Washing machine

Equipment Code CES-CE-S801

Location Consumer Electronics Servicing Laboratory

Operation Procedure

1. Prepare Separate clothes. You've heard stories about that red sock being mixed in

with that white shirt, and you wouldn't want that to be you, so separate lights from darks. If a shirt is light, but has darker designs on it, you should probably just keep

it with the lights. The same goes for dark clothes with light design

2. Check the tags. Some clothes are made of thin fabrics or have delicate patterns

woven into them; these clothes should not be washed in the washing machine. Most

clothes are OK to machine wash, but if you are unsure, check the tag to see if it says "hand wash only" or "dry clean only" and set these clothes aside.

3. Set the water temperature. If you are washing cotton or very dirty clothes, you

might want to use hot or warm water. If you are washing things like silk, then you

should keep the water temperature lukewarm to cool.

4. Set the time. A lot of washing machines do this automatically, but you may have to

do it by hand. You should set the time for about an hour to an hour and a half,

depending on how dirty the clothes you are washing are.

5. Add the clothes This is pretty simple–just dump your clothes in, but be

careful not to add in any of those other clothes you separated earlier

6. Pour in detergent. This is important, if you do this step wrong, you could ruin your

clothes. You need to know if your washing machine uses high efficiency detergent,

which is liquid, or normal detergent, which is a powder. Use the right kind of

detergent and pour it into the right spot. This is usually either right on top of the clothes, or in a small hole on the top of your washing machines. The amount of

detergent needed varies by brand of detergent and type of washer, so check the

back of the detergent box and also look for any labels on your washing machine.

7. Turn on your washer. Ah, sweet success, now all you have to do is hit that on

button and you're ready to go.

JUANITO P. BANZON

Signature over Printed Name Date:

Page 162: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 156

Developed by:

Juanito P.Banzon

Revision # 01

Unit of Competency: MAINTAIN TRAINING FACILITIES

Consumer Electronics Servicing Schedule

Qualification : Consumer Electronic

Servicing NC II

Station Room

Laboratory

Area /

Section

: Practical Room

Laboratory

Tools /

Eqpt.

In - Charge : Services

ACTIVITIES

Responsible

Person

Schedule for the Month of

_________________

Daily Every

other

Day

Weekly

Every

15th

Day

Monthly Remarks

Clean tools

and

equipment

Maintenance

X

Clean Floors Trainees X

Clean Walls

& Window

Maintenance X

Clean Ceiling Maintenance X

Clean long

table

Maintenance X

Clean

Comfort

Room

Maintenance X

Dispose

waste

Maintenance X

Page 163: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 157

Developed by:

Juanito P.Banzon

Revision # 01

WORKSHOP CONSUMER ELECTRONICS SERVICING SCHEDULE

DAILY TASK YES NO

Dispose segregated waste; clean garbage cans

Sweep floors; if wet, wipe dry

Wipe and clean whiteboards

Clean and arrange working tables

Clean and check mounting of machines/equipment

Before leaving, collect stubs and other welding wastes.

WEEKLY TASK YES NO

Clean posters, visual aids and update accomplishment/Progress

Charts

Clean bulbs/lamps/ceilings/walls

Clean/Wash of windows/glasses/mirrors

Clean and check tools, machines, supplies, materials

Sanitize garbage receptacles

Empty water collector; clean body of Water Dispenser

MONTHLY TASK YES NO

Conduct inventory

Clean and arrange tool room

Inspect electrical system; clean cables, wires

Clean instructional materials & modules; arrange and put in order

Inspect and clean air-conditioning equipment filter; clean body

Page 164: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 158

Developed by:

Juanito P.Banzon

Revision # 01

EQUIPMENT MAINTENANCE SCHEDULE

EQUIPMENT TYPE Washing machine

EQUIPMENT CODE CES-CE-S801

LOCATION Consumer Electronics Servicing Laboratory

ACTIVITIES

MANPOWER

Schedule for the Month of July

Daily Every

Other

Day

Weekly Every

15th

Day

Monthly Remarks

1. Checking

of the parts

of cart, like

bumper,

wheels, etc

In-charge X Activity is

done

before

and after

using the

equipment

2. Checking

of any

physical

damage

In-charge X Activity is

done

before

and after

using the

equipment

3. Repairing

damage

parts

In-charge X Activity is

done

before

and after

using the

equipment

Page 165: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 159

Developed by:

Juanito P.Banzon

Revision # 01

Consumer Electronics Servicing INSPECTION CHECKLIST

Section/Area

In-Charge

Consumer Electronics Servicing LABORATORY

YES

NO

INSPECTION ITEMS

/ 1. Are the walls, ceiling, floors and other fixtures well-cleaned

and in order?

/ 2. Are all furniture free from dust and in order?

/ 3. Is the equipment arranged properly for the purpose of

learning and skills development, safety and maintenance?

/ 4. Is the equipment well-cleaned and in order?

/ 5. Are learning areas properly lighted and well ventilated?

/ 6. Are the chairs and tables arranged properly?

/ 7. Are comfort room cleaned and with enough supply of

water?

/ 8. Are waste properly disposed?

/ 9. Are the beddings/curtains clean?

Inspected by:

Date:

Page 166: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 160

Developed by:

Juanito P.Banzon

Revision # 01

MAINTENANCE INSPECTION CHECKLIST

Equipment Type : Washing Machine

Property Code/Number : CES-CE-S801

Location : Consumer Electronics Servicing Laboratory

Person-In-Charge :

Inspected by :

Date of Inspection :

YES NO INSPECTION ITEMS

/ 1. Is the Washing Machine free from dust?

/ 2. Is the Washing Machine in good condition?

/ 3. Is the Washing Machine arranged for safety and ease

for maintenance? / 4. Are the parts in good condition?

Page 167: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 161

Developed by:

Juanito P.Banzon

Revision # 01

TAG-OUT BILL

DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS

LOG

SERIAL

DATE

ISSUED

TYPE

(Danger/Caution)

DESCRIPTION

(System Components,

Test reference ,etc.

DATE

COMPLETED

01 Danger Open Electrical Wiring

02 Caution Overheating Surface

Prepared by: Approved:

JUANITO P. BANZON ___________________

Trainer Supervisor

Page 168: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 162

Developed by:

Juanito P.Banzon

Revision # 01

WORK REQUEST

Unit No.

02

Description:

Repair of Washing Machine

Observation: Repair washing machine problem

Date Reported:

July 08, 2014

Reported by:

Juanito P. Banzon

Activity: Replacement of replace damage part

Date completed:

July 15, 2014

Sign:

Spare parts used: New Parts of washing machine

Page 169: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 163

Developed by:

Juanito P.Banzon

Revision # 01

BREAKDOWN / REPAIR REPORT

Area /

Section

: Consumer Electronics Laboratory

Area /

Section

:

FACILITY TYPE NATURE OF

BREAKDOWN RECOMMENDATION

Washing machine

Repair washing problem

For replacement new

washing machine parts

Reported by: Date

JUANITO P.BANZON

Signature Over Printed

Name

Page 170: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 164

Developed by:

Juanito P.Banzon

Revision # 01

SALVAGE REPORT

Area /

Section

: Consumer Electronics Servicing

Laboratory

Area /

Section

:

FACILITY TYPE PART ID RECOMMENDATION

Washing machine

Repair washing

problem

For replacement new

washing machine parts

Reported by: Date

JUANITO P.BANZON

Signature Over Printed

Name

Page 171: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 165

Developed by:

Juanito P.Banzon

Revision # 01

EQUIPMENT RECORD W/ CODE AND DRAWING

No. Location Eqpt.

No. Qty Title Description

PO

No.

Drawing

Ref.

1

CES101 CES

01

2 Power

Supply

Metal cases

material

0080-

REG

01 2012

2 CES102 CES

03

2 Washing

Machine

Standard Size 0081-

REG

01 2013

3 CES103 CES

04

1 Rice

cooker

With

peripherals

0082-

REG

01 2014

Page 172: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 166

Developed by:

Juanito P.Banzon

Revision # 01

INSPECTION REPORT

FACILITY TYPE INCIDENT ACTION TAKEN PROGRESS/

REMARKS

Washing machine

Repair washing

problem

For replacement

new washing

machine parts

Replace

Handle leak

parts of washing

machine

Report to

maintenance

Replace / Repair

Reported by:

JUANITO P. BANZON

Page 173: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 167

Developed by:

Juanito P.Banzon

Revision # 01

Module 6

Utilize Electronic Media in

Facilitating Training

Page 174: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 168

Developed by:

Juanito P.Banzon

Revision # 01

Page 175: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 169

Developed by:

Juanito P.Banzon

Revision # 01

Page 176: For print final

Consumer Electronic

Servicing NC-II

Date Developed:

July 8,2014

Document No.

Issued by:

SJBFTC

Page 170

Developed by:

Juanito P.Banzon

Revision # 01