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COMPETENCY BASED LEARNING MATERIAL
Sector : Industrial Arts
Qualification Title : Consumer Electronics Servicing NC II
Unit of Competency : Maintain And Repair Electronically-
Controlled Domestic Appliances
Module Title : Maintain And Repair Electronically-
Controlled Domestic Appliances
ST. JOHN BOSCO FAITH TRAINING CENTER.INC M.Salud St. San Antonio II,Noveleta, Cavite 4105
Tel #: 683-0577
Email: [email protected]
Technical Education and Skills Development Authority
ST. JOHN BOSCO FAITH TRAINING CENTER.INC
M.Salud St. San Antonio II Noveleta, Cavite 4105
Tel #: 683-0577 Email: [email protected]
Trainers Methodology
Juanito P. Banzon
July8, 2014
Trainers Methodology 1 Requirements
Table of Content
Module 1: Plan Training Session
Pages
Sample data Gathering instrument for trainee’s Characteristic 1
Form: 1.1: Self-assessment Checklist 4
Form: 1.2: Evidences/Proofs of Current Competencies 6
Form: 1.3: Identify Training Gaps 7
Form: 1.4: Training Needs 12
Session plan 13
Parts of competency based learning Material 18
List of Competencies 19
Module content 20
Learning outcome 1 22
Learning Experience 3.1 24
Information Sheet 3.1 25
Self-Check 3.1 28
Answer key 3.1 29
Job sheet 3.1 30
Performance Criteria Checklist 3.1 31
Learning outcome 2 32
Learning Experience 3.2 35
Information Sheet 3.2 36
Self-Check 3.2 39
Answer key 3.2 40
Job sheet 3.2 41
Performance Criteria Checklist 3.2 42
Learning outcome 3 43
Learning Experience 3.3 45
Information Sheet 3.3 46
Self-Check 3.3 50
Answer key 3.3 51
Job sheet 3.3 52
Performance Criteria Checklist 3.3 53
Learning outcome 4 54
Learning Experience 3.4 56
Information Sheet 3.4 57
Self-Check 3.4 69
Answer key 3.4 70
Job sheet 3.4 71
Performance Criteria Checklist 3.4 72
Evidence Plan 73
Self- Assessment Guide 75
Rating Sheet information 76
Table of specification 78
Performance test 79
Questioning tool 80
Question about the trainees demonstration of task 82
Written test 84
Key Answer 85
Inventory of training resources 88
Module 2: Facilitate Learning Session
Training matrix 89
Training Progress chart 91
Focus Group Discussion 93
Training session evaluation form 95
Slide Presentation Used in Demo/ Role play 98
Module 3: Supervise Work-Based Training
Form 1.1: Self- Assessment Check 106
Form 1.2: Evidence/proof of Current Competencies 107
Form 1.3: Identifying Training Gaps 108
Form 1.4: Training Needs 112
Training plan 116
Trainee’s (learner’s) Record book 120
Trainee’s progress sheet 124
Training evaluation form 130
Self-evaluation 133
Module 4: Conduct Competency Assessment
Attendance sheet 135
Evidence plan 136
Self-assessment checklist 138
Written test 143
Written test- answer key 144
Questioning tool 145
Questions about the Trainee’s Demonstration of Tasks 147
Performance Criteria Checklist 149
Competency assessment Results Summary (CARS) 150
Module 5: Maintain Training Facilities
Shop Lay-Out 154
Operation procedure 155
Unit of Competency: Maintain Training Facilities 156
Workshop Consumer Electronics Servicing Schedule 157
Equipment Maintenance Schedule 158
Consumer Electronics Servicing Inspection Checklist 160
Danger Caution Tag-out Index and Record Audit 161
Works Request 162
Breakdown/Repair Report 163
Salvage Report 164
EQUIPMENT RECORD W/ CODE AND DRAWING165
Inspection Report 166
Module 6: Utilize Electronic Media in Facilitating Training
Shop Lay out 168
Resume
Certification
Module 1
Plan Training Session
Plan Training Session
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 1 Developed by:
Juanito P.Banzon
Revision # 01
Data Gathering Instrument for Trainee’s Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that
best describes you as a learner. Blank spaces are provided for some data
that need your response.
Characteristics of learners
Language,
literacy and
numeracy (LL&N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
a. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural and
language
background
Ethnicity/culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Others( please specify)_____________
Education &
general
knowledge
Highest Educational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
Plan Training Session
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 2 Developed by:
Juanito P.Banzon
Revision # 01
Characteristics of learners
b. Female
Age Your age: _____
Physical ability 1. Disabilities(if
any)_____________________
2. Existing Health Conditions (Existing illness
if any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension f. Diabetes
g. Others(please specify)
___________________
Previous
experience with
the topic
Basic Electronics and Electricity
a. Seminar
b. Previous/Current Work c. Special Training
d. Research
Number of years as a competency trainer
______
Previous
learning experience
List down trainings related to CES
___________________________ ___________________________
___________________________
Training Level
completed
NC 2 CES level
___________________________
___________________________
Special courses Other courses related to CES
a. Units in education
b. Master’s degree units in education
c. Others(please specify)
_________________________
Learning styles a. Visual - The visual learner takes mental
pictures of information given, so in order
for this kind of learner to retain
information, oral or written, presentations
of new information must contain diagrams
and drawings, preferably in color. The
visual learner can't concentrate with a lot
Plan Training Session
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 3 Developed by:
Juanito P.Banzon
Revision # 01
Characteristics of learners
of activity around him and will focus better
and learn faster in a quiet study
environment.
b. Kinesthetic - described as the students in the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students
with concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail
but has a hard time with written text.
Having to read long texts is pointless and
will not be retained by the auditory learner
unless it is read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities
where they can watch, listen and then
review what has happened.
f. Theorist - Learns most when ideas are
linked to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify)
___________________________
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 4 Developed by:
Juanito P.Banzon
Revision # 01
FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or information which is essential in
planning training sessions. Please check the appropriate box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
1.1.Prepare product, tools and workplace for assembly /
1.2.Solder/ De solder components to the board /
1.3.Assemble/ disassemble boards /
1.4.Test and inspect assembled products /
2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS
2.1 Prepare unit, tools and workplace for maintenance/repair /
2.2 Diagnose faults /
2.3 Maintain/Repair Product /
2.4 Reassemble and test repaired Product /
3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 5 Developed by:
Juanito P.Banzon
Revision # 01
CORE COMPETENCIES
CAN I…? YES NO
3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /
3.2 Diagnose faults of electronically-controlled domestic appliances /
3.3 Maintain/Repair appliances /
3.4 Reassemble and test repaired appliance /
4.SERVICE AND REPAIR CELLULAR PHONES
4.1. Prepare unit, tools and workplace for maintenance/repair. /
4.2. Diagnose faults of cellular phone unit. /
4.3. Maintain/Repair cellular phone unit /
4.4. Reassemble and test repaired appliances /
4.5. Install additional/ enhancement features /
Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is therefore required of a Trainer to be well-
versed of the CBC or TR of the program qualification he is teaching.
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 6 Developed by:
Juanito P.Banzon
Revision # 01
Evidences/Proof of Current Competencies
Form 1.2: Evidence of Current Competencies acquired related to Job/Occupation
Current competencies Proof/Evidence Means of validating
1. Assemble And Disassemble
Consumer Electronic Products And Systems
Certificate of training Submitted an authenticated copy of
Certificate of Training
2. Maintain And Repair Audio-
Video Products And Systems
Certificate of training Submitted an authenticated copy of
Certificate of Training
3. Maintain And Repair
Electronically-Controlled
Domestic Appliances
4. Service And Repair Cellular
Phones
Certificate of training Submitted an authenticated copy of
Certificate of Training
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 7 Developed by:
Juanito P.Banzon
Revision # 01
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of current competencies (Form 1.2),
the Trainer will be able to identify what the training needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required Competencies
Required Units of
Competency/Learning Outcomes
based on CBC
Current Competencies Training Gaps/Requirements
1. Assemble and Disassemble Consumer Electronic Products and Systems
Prepare product, tools and
workplace for assembly
Assembly workplace is prepared
in accordance with OH&S policies and procedures
Solder/ Desolder components to
the board Soldering and desoldering
processes are performed in
accordance with OH&S policies and
procedures
Assemble/ disassemble boards Assembling and
disassembling processes are
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 8 Developed by:
Juanito P.Banzon
Revision # 01
performed in accordance with OH&S policies and procedures
Test and inspect assembled products Finished products are subjected
to final visual inspection and
testing in accordance with
quality standards, procedures and requirements
2. Maintain and Repair Audio-Video Products and Systems
Prepare unit, tools and workplace
for maintenance/repair
Complete check-up of audio-
video systems and products
is conducted and defects are
identified, verified and
documented against customer
description.
Diagnose faults
Systematic pre-testing
procedure is observed in
accordance with manufacturer’s
instructions.
Maintain/Repair Product Personal protective equipment is
used in accordance with
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 9 Developed by:
Juanito P.Banzon
Revision # 01
Occupational Health and Safety practices.
Reassemble and test repaired
Product
Repaired units are reassembled
according to procedures
3. Maintain and Repair Electronically-Controlled Domestic Appliances
Prepare unit, tools, equipment and
workplace for maintenance/repair
Complete check-up of
electronically-controlled
domestic appliances is conducted
and defects are identified, verified
and documented against customer
description.
Diagnose faults of electronically-
controlled domestic appliances
Systematic pre-testing
procedure is observed in
accordance with manufacturer’s
instructions.
Maintain/Repair appliances Personal protective equipment
are used in accordance with
Occupational Health and
Safety practices.
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 10 Developed by:
Juanito P.Banzon
Revision # 01
Reassemble and test repaired appliance
Repaired units are reassembled according to procedures
4.Service and Repair Cellular Phones
Prepare unit, tools and workplace for
maintenance/repair
Workplace is set/prepared for
repair job in line with the company
requirements
Diagnose faults of cellular
phone unit 2.1 Systematic pre-testing
procedure is observed in
accordance with
manufacturer’s instructions.
Maintain/Repair cellular phone unit
Personal protective equipment
are used in accordance with
Occupational Health and
Safety practices.
Reassemble and test repaired appliances
Repaired unit is reassembled according to procedures
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 11 Developed by:
Juanito P.Banzon
Revision # 01
Install additional/ enhancement
features 1.1 Enhancements and
applications are installed to
the unit based on customers’
request and manufacturers’
recommendation
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 12 Developed by:
Juanito P.Banzon
Revision # 01
Using Form No.1.4, convert the Training Gaps into a Training Needs/ Requirements. Refer to the CBC in identifying
the Module Title or Unit of Competency of the training needs identified.
Form No. 1.4: Training Needs
Training Needs
(Learning Outcomes)
Module Title/Module of Instruction
Complete check-up of electronically-controlled domestic
appliances is conducted and defects are identified, verified and
documented against customer description.
Maintain And Repair Electronically-
Controlled Domestic Appliances
Systematic pre-testing procedure is observed in accordance
with manufacturer’s instructions.
Personal protective equipment are used in accordance with
Occupational Health and Safety practices
Repaired units are reassembled according to procedures
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 13 Developed by:
Juanito P.Banzon
Revision # 01
SESSION PLAN
Sector : Industrial Arts
Qualification Title : Consumer Electronics Services NC II
Unit of Competency : Maintain and Repair Electronically-Controlled Domestic Appliances
Module Title : Maintaining and Repairing Electronically-Controlled Domestic Appliances
Learning Outcomes:
LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.
LO 2. Diagnose faults of electronically-controlled domestic appliances.
LO 3. Maintain/Repair appliances.
LO 4. Reassemble and test repaired appliance.
A. INTRODUCTION
This unit covers the knowledge, skills and attitudes required to maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and preparing reports.
B. LEARNING ACTIVITIES
LO 1. Prepare unit, tools, equipment and workplace for maintenance/repair.
Learning Content Methods Presentation Practice Feedback Resources Time
Prepare unit, tools, equipment and
workplace for
maintenance/repair.
Lecture/discussion
Demonstration
Read Information Identifying and
perform different
Prepare unit, tools,
equipment and
Answer Self Check 3.1
Compare answer to
Answer
key no.
Information
Sheet
no. 3.1
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 14 Developed by:
Juanito P.Banzon
Revision # 01
Self-paced Instructions
workplace for maintenance/repair
Observe Actual
Demonstration
Perform:
Job Sheet
No.3.1
Identifying
and perform
different
Prepare unit,
tools,
equipment
and
workplace
for maintenance
/repair
Refer
performan
ce to
Criteria
Checklist
Job Order
LO 2: Diagnose faults of electronically-controlled domestic appliances.
Diagnose faults of
electronically-controlled domestic
appliances.
Lecture – Discussion
Interaction
Demonstration
Read Information
Sheet No.3.2 Diagnose faults of
electronically-
controlled
domestic
appliances.
Answer
Self Check 3. 2
Compare
answer to Answer key
no. 3.2
Refer
performance
Inform
ation Sheet
no.3.2
Equipment
and
Maintenan
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 15 Developed by:
Juanito P.Banzon
Revision # 01
Observe Actual Demonstration
Perform:
Job Sheet
No 3.2
Maintain
and Repair
Electronic
ally-
Controlled
Domestic
Appliances
to Criteria Checklist
3.2
ce Form
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 16 Developed by:
Juanito P.Banzon
Revision # 01
LO 3. Maintain/Repair appliances.
Handling
Maintain/Repair
appliances.
Lecture – Discussion
Interaction
Demonstration
Read Information
Sheet No3.3 on
Maintain/Repair
appliances.
Observe Actual Demonstration
Answer Self
Check 3. 3
Perform:
Operation Sheet
No.3.3
Maintain/Re
pair
appliances.
Compare
answer to
Answer key
no. 3.3
Refer performanc
e to
Criteria
Checklist
3.3
Inform
ation
Sheet
no. 3.3
Equipment
LO 4. Reassemble and test repaired appliance.
Handling
Reassemble and
test repaired
appliance.
Lecture – Discussion
Interaction
Demonstration
Read Information
Sheet No3.4 on
Reassemble and
test repaired
appliance.
Observe Actual
Demonstration
Answer Self
Check 3. 4
Perform:
Operation Sheet
No.3.4
Compare
answer to
Answer key
no. 3.4
Refer performanc
e to
Criteria
Inform
ation
Sheet
no. 3.4
Equipment
Plan Training Session
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No. Issued by:
SJBFTC
Page 17 Developed by:
Juanito P.Banzon
Revision # 01
Handling Maintain and
Repair
Electronicall
y-Controlled
Domestic
Appliances
Checklist 3.4
C. ASSESSMENT PLAN
Observation
Demonstration of Practical Skills
Written examination
D. TEACHER’S SELF-REFLECTION OF THE SESSION
Prepared by:
Juanito P. Banzon
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 18
Developed by:
Juanito P.Banzon
Revision # 01
Module Content
Module Content
Module Content
Module Content Module Content
Learning Outcome Summary
Learning Experiences
Information Sheet
Self Check
Self Check Answer Key
Operation/Task/Job Sheet
Performance Criteria Checklist
References/Further Reading
1. Practical test
2. Practical test
Consumer Electronics Servicing NC II
COMPETENCY-BASED LEARNING MATERIALS
PARTS OF A COMPETENCY-BASED LEARNING MATERIAL PACKAGE
In our efforts to standardize CBLM, the above
parts are recommended for use in Competency
Based Training (CBT) in Technical Education and
Skills Development Authority (TESDA)
Technology Institutions. The next sections will
show you the components and features of each
part.
List of Competencies
Front Page
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 19
Developed by:
Juanito P.Banzon
Revision # 01
List of Competencies
No. Unit of Competency Module Title Code
1.
Assemble and
Disassemble
Consumer Electronic
Products and Systems
Assemble and
Disassemble Consumer
Electronic Products and
Systems
ELC724324
2.
Maintain and Repair
Audio-Video Products
and Systems
Maintain and Repair
Audio-Video Products
and Systems
ELC724324
3.
Maintain and Repair
Electronically-
Controlled Domestic
Appliances
Maintain and Repair
Electronically-
Controlled Domestic
Appliances
ELC724324
4.
Service And Repair
Cellular Phones
Service And Repair
Cellular Phones
ELC724324
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 20
Developed by:
Juanito P.Banzon
Revision # 01
MODULE CONTENT
UNIT OF COMPETENCY: Maintain and Repair Electronically-
Controlled Domestic Appliances
MODULE TITLE : Maintaining and Repairing Electronically-
Controlled Domestic Appliances
MODULE DESCRIPTOR: This unit covers the knowledge, skills and
attitudes required to maintain and repair electronically controlled
domestic appliances including diagnosing faults, reassembling, testing and
preparing reports.
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Prepare unit, tools, equipment and workplace for maintenance/repair.
2. Diagnose faults of electronically-controlled domestic appliances.
3. Maintain/Repair appliances
4. Reassemble and test repaired appliance
ASSESSMENT CRITERIA:
1.1 Complete check-up of electronically-controlled domestic appliances is
conducted and defects are identified, verified and documented against
customer description.
1.2 Repair/maintenance history is verified in line with the company
procedures.
1.3 Service manuals and service information required for
repair/maintenance are acquired as per standard procedures.
1.4 Workplace is set/prepared for repair job in line with the company
requirements.
1.5 Necessary tools, test instruments and personal protective equipment
are prepared in line with job requirements
2.1 Systematic pre-testing procedure is observed in accordance with
manufacturer’s instructions.
2.2 System defect/Fault symptoms are identified using appropriate tools
and equipment and in accordance with safety procedures
2.3 Test instruments required for the job are used in accordance with user
manuals
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 21
Developed by:
Juanito P.Banzon
Revision # 01
2.4 Circuits are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person
in accordance with enterprise or company policy and procedures
2.6 Control settings/adjustments are checked in conformity with service-
manual specifications
2.7 Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
2.8 Customers are advised/informed regarding the status and
serviceability of the unit as per
3.1 Personal protective equipment are used in accordance with
Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards.
3.3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
3.5 Control settings/adjustments are performed in conformity with
service-manual specifications
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed
as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4.1 Repaired units are reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with
based on manual.
4.4 Waste materials are disposed of in accordance with environmental
requirements.
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 22
Developed by:
Juanito P.Banzon
Revision # 01
LEARNING OUTCOME NO 3. 1
Prepare unit, tools, equipment and workplace for
maintenance/repair
Contents:
To discuss about Prepare unit, tools, equipment and workplace for maintenance/repair for Electronically Controlled Domestic appliances. One
of Example is power supply,
Conditions
The participants will have access to:
Tools Equipment Materials/ Supplies
Step-down
transformer
Soldering
iron/gun
Screwdriver
(assorted)
Nut drivers
(assorted)
Wrenches
(assorted)
Allen wrench/key
Multi-testers
(analog/digital)
Utility knife
Wire stripper
Pliers (assorted)
Work bench
Flashlight
Test light
Cleaning brush
Ball peen
hammer
Soldering lead
Wires, various
sizes
Assorted
electronic
components
Cleaning brush lead
free solder
Resistors (different
values)
Capacitors (different
values) Transformer
Books and
References
Technical manuals
Documentation
forms
Report forms
LCD presention
Methodologies
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 23
Developed by:
Juanito P.Banzon
Revision # 01
Demonstration
Discussion
LCD presention
Assessment Method:
Interview (oral/ questionnaire)
Observation Demonstration of Practical Skills
Written examination
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 24
Developed by:
Juanito P.Banzon
Revision # 01
Learning Experiences
Learning Outcome 3.1
Prepare unit, tools, equipment and workplace for maintenance/repair
Learning Activities Special Instructions
Read Information Sheet No. 3.1 on
Identifying and performing
different Prepare unit, tools,
equipment and workplace for
maintenance/repair
Answer Self Check 3.1
Compare answer to Answer key no.
3.1
Job Sheet No. 3.1 Selecting and Setting Up Equipment
Refer performance to Criteria Checklist 3 .1
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 25
Developed by:
Juanito P.Banzon
Revision # 01
Information Sheet 3.1
Prepare unit, tools, equipment and workplace for
maintenance/repair
Learning Objectives: Identify and perform different Maintain and
Prepare unit, tools, equipment and workplace for maintenance/repair
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify and perform different Maintain and Prepare unit, tools,
equipment and workplace for maintenance/repair.
2. Handle Maintain and Prepare unit, tools, equipment and workplace for
maintenance/repair.
3. Evaluating Maintain and Prepare unit, tools, equipment and workplace
for maintenance/repair.
Definition and terms
A power supply is a device that supplies electric power to an
electrical load. The term is most commonly applied to electric power
converters that convert one form of electrical energy to another,
though it may also refer to devices that convert another form of
energy to electrical energy. ...
Power supply classfication
1.The DC or Direct Current PS
An AC powered unregulated power supply usually uses a
transformer to convert the voltage from the wall outlet (mains) to a different, nowadays usually lower, voltage. If it is used to produce DC, a
rectifier is used to convert alternating voltage to a pulsating direct
voltage, followed by a filter, comprising one or more capacitors, resistors,
and sometimes inductors, to filter out (smooth) most of the pulsation..
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Consumer
Electronic
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Date Developed:
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Revision # 01
2.The AC or Alternating Current PS
An AC power supply typically takes the voltage from a wall outlet
(mains supply) and lowers it to the desired voltage. Some filtering may
take place as well.
Different kinds of power supply
How a power supply works
A bridge rectifier makes use of four diodes in a bridge arrangement to achieve full-wave rectification. The AC voltage generated is passed
through a circuit of four diodes arranged as shown above and emerged
converted into a more useful DC output. The Red color indicates that
those diodes are in forward bias and the black color indicates that those
diodes are in reverse bias. The arrows show the direction of current flow.
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Consumer
Electronic
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Date Developed:
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Steps/Procedure:
1. Introduce yourself as a Consumer Electronics Technician
2. Explain the parts of power supply
3. Give information about power supply
4. Evaluate your student on the topic
5. Give assignment for next topic.
6. Applying 5 S before leaving in the classroom.
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Electronic
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Date Developed:
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Self- Check no. 3.1
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?
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Date Developed:
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ANSWER KEY No.3.1
1. False
2. True
3. True 4. True
5. True
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JOB SHEET no.3.1
Title: Prepare unit, tools, equipment and workplace for
maintenance/repair
Performance Objective: Given an instruction, you should be able
to Prepare unit, tools, equipment and
workplace for maintenance/repair
Supplies/Materials :basic electronics tools , paper and bullpen
Equipment : power supply. Basic tools and component.
Steps/Procedure:
a. Introduce yourself as a Consumer Electronics Technician
b. Explain the parts of power supply
c. Give information about power supply
d. Evaluate your student on the topic
e. Give assignment for next topic.
f. Applying 5 S before leaving in the classroom.
Assessment Method:
Observation
Demonstration of Practical Skills
Written examination
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Electronic
Servicing NC-II
Date Developed:
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Performance Criteria Checklist 3.1
CRITERIA
Did you…. YES NO
1. Introduce yourself as Consumer Electronics
Technician?
2. Explain the parts of power supply?
3. Give information about power supply?
4. Evaluate your student on the topic?
5. Give assignment for next topic?
6. Applying 5 S before leaving in the classroom?
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
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LEARNING OUTCOME NO 3.2
Diagnose faults of electronically-controlled domestic appliances
ASSESSMENT CRITERIA:
1. Systematic pre-testing procedure is observed in accordance with
manufacturer’s instructions.
2. System defect/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedure
3. Test instruments required for the job are used in accordance with
user manuals
4. Circuits are checked and isolated using specified testing procedures
5. Identified defects and faults are explained to the responsible
person in accordance with enterprise or company policy and
procedures
6. Control settings/adjustments are checked in conformity with
service-manual specifications
7. Results of diagnosis and testing are documented accurately and
completely within the specified timeframe
8. Customers are advised/informed regarding the status and serviceability of the unit as per
Contents:
1. Service manual/schematic diagram/parts list
2. Operating instructions/User’s/Owner’s manual
3. Use and function of tools, equipment and testing instruments.
4. Applying 5 S
5. Define terms of oven toaster
6. Diagnose faults of oven toaster.
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Electronic
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Date Developed:
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Conditions
The participants will have access to:
TOOLS FACILITIES MATERIALS Learning
materials
Long-nosed
pliers
Diagonal cutters
Standard
screwdrivers
Soldering iron,
30w
De-soldering
iron, 30w Screw driver
assorted, Phillips,
slotted
Wrenches
assorted
Allen wrench/key
Utility
knife/stripper
Pliers assorted,
long
nose, side cutter
Test jig
Working
area/bench
Sufficient
lighting and
ventilation
system
oven toaster
Solder lead
Cleaning brush
Lead free solder
Resin core solder
Wire stranded, #22,
(different colors)
Silicon grease
Resistors (different
values) Capacitors (different
values)
Transformer
Books and
references
Technical
manuals
Documentatio
n forms
Report forms
Self-paced
learning elements
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
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Revision # 01
Methodologies
Modular (self-paced)
Demonstration
Discussion
Assessment Method:
Interview (oral/ questionnaire)
Observation
Demonstration of Practical Skills
Written examination
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Consumer
Electronic
Servicing NC-II
Date Developed:
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Learning Experiences
Learning Outcome 3.2
Diagnose faults of electronically-controlled domestic appliances
Learning Activities Special Instructions
1.1 Read Information Sheet No.3.2
Handle Systematic pre-testing
procedure is observed in
accordance with manufacturer’s
instructions.
1.2 System defect/Fault symptoms are
identified using appropriate tools
and equipment and in accordance
with safety procedures
Answer Self Check no. 3.2
Compare answer to Answer key no. 3.2
1.3 Job Sheet No 3.2 Handling Test
instruments required for the job
are used in accordance with user
manuals
Refer performance to Criteria Checklist
no.3.2
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Date Developed:
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Information Sheet 3.2
Diagnose faults of electronically-controlled domestic appliances
Learning Objectives: Diagnose faults of electronically-controlled
domestic appliances. Such as oven toaster.
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Systematic pre-testing procedure is observed in accordance with
oven toaster.
2. To identify the parts and function of toaster.
3. To job sheet on the learners.
Over view about oven toaster
Think of a toaster oven as a big toaster or a small oven. This Fix-It Guide
on toaster oven repair tells how a toaster oven works, what often goes
wrong, how to identify a toaster oven problem, and what
parts and tools you will need to fix it. It then refers you to simple step-by-
step instructions for electrical cord repair, appliance controls
repair, heating element repair and other repairs as needed.
How Does a Toaster Oven Work?
A toaster oven is a small heating appliance that toasts bread, waffles,
etc., and may (depending on the wattage) also function as a miniature
oven. Some allow you to bake and broil foods, offering precise
temperature and function controls.
To use a toaster oven, you set the controls, open the door and place food
on a shelf, then close the door. When the oven is set to toast, the toaster
thermostat regulates the upper and lower heating elements as selected
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by the controller. When set to bake or broil, the bake thermostat controls
the heating elements as selected by the temperature controller and
possibly by a timing mechanism.
Fix-It Tip
As with toasters, keeping a toaster oven running longer means keeping it
clean of food debris. Clean bread crumbs and other foot particles out of
the inside of the oven frequently.
The features of toaster ovens vary considerably from model to model.
However, most operate in the same manner and can be diagnosed and
repaired similarly.
What Can Go Wrong with a Toaster Oven?
The problems that toaster ovens may present are similar to those of other
heating appliances. The electrical cord may need replacing. The main
switch, the thermal fuse, and the solenoid may be faulty. The thermostat
may be faulty or need recalibrating.
How Can I Identify a Toaster Oven Problem?
If the oven doesn’t work at all, make sure the circuit breaker or fuse is on
at the electrical service panel and test the electrical cord.
If the oven doesn’t work on its toaster and oven functions, test the main
switch (see theAppliance Controls Fix-It Guide). As needed, check
the fuse.
If the toaster function doesn’t turn off unless the door is open, test the
solenoid, the switch and if necessary, the thermostat (see the Appliance
Controls Fix-It Guide).
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Fix-It Tip
Need to replace the toaster oven? Consider spending a little more to
purchase one that is heavier than other models. The components will
typically be of better quality and will probably stand up to longer use.
What Do I Need for Toaster Oven Repair?
Replacement parts are available from the manufacturer, aftermarket
suppliers and local appliance parts houses and larger home centers. Refer
to the guides mentioned above (Electrical Servce Panel Fix-It
Guide, Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide) for specific requirements and step-by-
step procedures.
Caution!
As you remove levers and knobs, mark each with a piece of masking tape
or draw a diagram, because some parts are interchangeable. Remember
to put screws and other small parts in a container rather than let them
roll around on the table and get lost.
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Self- Check no.3. 2
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
1. Oven toaster problem with wirings?
2. Read manual is importance on knowing problem?
3. Consider spending a little more to purchase one that is
heavier than other model is example of tips?
4. As you remove levers and knobs, mark each with a piece of
masking tape?
5. Make sure the circuit breaker or fuse is on at the electrical
service panel and test the electrical cord?
Enumeration
6-11 Give Wrong with a Toaster Oven
12-17 How I Identify a Toaster Oven Problem
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Date Developed:
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ANSWER KEY No.3.2
True or False
1. False
2. True
3. True
4. True 5. False
Enumeration
6. The electrical cord may need replacing.
7. The main switch,
8. The thermal fuse, and
9. The solenoid may be faulty.
10. The thermostat may be faulty or need recalibrating.
11. physical fitness and stamina
12. Replacement parts are available from the manufacturer,
13. aftermarket suppliers and local appliance
14. parts houses and larger home centers. Refer to the guides mentioned
above
15. (Electrical Servce Panel Fix-It Guide,
16. Electrical Cord Fix-It Guide,Appliance Controls Fix-It Guide,
and Heating Element Fix-It Guide)
17. For specific requirements and step-by-step procedures.
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Electronic
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Date Developed:
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JOB SHEET 3.2
Title: Diagnose faults of electronically-controlled domestic appliances
Performance Objective: Diagnose faults of electronically-controlled
domestic appliances. Such as oven toaster
Supplies/Materials : multi tester , manual
Equipment : oven toaster
Steps/Procedure:
1. 5s for diagnose faults electronically- controlled domestic
appliances.
2. Knowing the part oven toaster and its faults.
3. Apply the step by step process.
4. Make marks on the parts of oven toaster.
Assessment Method:
Discussion
Interaction
Actual exam
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Servicing NC-II
Date Developed:
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Performance Criteria Checklist 3.2
CRITERIA
Did you…. YES NO
1 Systematic pre-testing procedure is observe in
accordance with manufacturer’s instructions.
2 System defect/Fault symptoms are identify using
appropriate tools and equipment and in accordance
with safety procedures
3 Test instruments require for the job are used in
accordance with user manuals
4 Circuits are check and isolated using specified
testing procedures
5 Identified defects and faults are explained to the
responsible person in accordance with enterprise
or company policy and procedures
6 Control settings/adjustments are check in
conformity with service-manual specifications
7 Results of diagnosis and testing are document
accurately and completely within the specified timeframe
8 Customers are regarding the status and
serviceability of the unit as per
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Date Developed:
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LEARNING OUTCOME NO 3.3
Maintain/Repair appliances
ASSESSMENT CRITERIA:
1 Personal protective equipment are used in accordance with
Occupational Health and Safety practices.
2 Electro-static discharge (ESD) protection procedure is followed in
accordance with current industry standards. 3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
5 Control settings/adjustments are performed in conformity with
service-manual specifications
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures
10 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.
Contents:
1 Proper handling electronics tools
2 Apply 5s for maintain/ Repair appliances.
3 Knows basic part of rice cooker.
4 Step by step trouble shoots.
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Electronic
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Date Developed:
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Conditions
The participants will have access to:
Tools Equipment Materials/ Supplies
iron/gun
Screwdriver
(assorted)
Allen wrench/key
Multi-testers
(analog/digital)
Flashlight
Test light
Cleaning brush
Soldering lead
Wires, various
sizes
Assorted
electronic
components
Rice cooker
Books and
references
Technical manuals
Documentation
forms
Report forms
Self-paced learning
elements
Methodologies
Modular (self-paced)
Demonstration
Discussion
Assessment Method:
Interview (oral/ questionnaire)
Observation
Demonstration of Practical Skills
Written examination
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Learning Experiences
Learning Outcome 3.3
Maintain/Repair appliances
Learning Activities Special Instructions
Read Information Sheet No. 3.3 Application of troubleshooting
technique
Answer Self Check no. 3.3
Compare answer to Answer key no.
3.3
Operation Sheet No. 3.3
Application of substitution
technique
Refer performance to Criteria
Checklist no. 3.3
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
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Information Sheet 3.3
Maintain/Repair appliances, Reassemble and test repaired appliance
Learning Objectives: able to perform maintain/ repair appliances.
EQUIPMENT
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Able to know the maintain/ repair appliances.
2. Application of substitution technique.
3. Soldering/de soldering and wiring/cabling techniques.
4. Schematic diagram reading skills.
Rice Cooker Basics
Rice Needs Two Things To Evolve From A Hard, Little Grain To Big, Fluffy
Morsels -- Lots Of Water And Lots Of Heat. For This Reason, Cooking Rice
Happens In Four Phases:
1. Sitting In Water
2. Boiling
3. Absorbing Water (Steaming)
4. Resting
Rice Cookers Automatically Guide Rice Through These Four Stages. The
Appliance Consists Primarily Of Amain Body, An Inner Cooking Pan,
An Electric Heating Plate, Athermal-Sensing Device And Some
Buttons.
Water And Rice Sit Inside The Cooking Pan While It's Inserted Int
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How to Repair Electric Rice Cooker
An Electric Rice Cooker Is Great Appliance That Is Often Used To Save A
Lot Of Time And Effort In Prepairing Quick Meals After A Long Day. By
Using An Electric Rice Cooker The User Can Quickly Make Some Rice
Without Worrying Of Overcooking Or Burning. Many Times People Will Set
Up The Rice Cooker In Place Of Pasta Or Potatoes As A Side Dish. Like
Many Electrical Appliances The Electric Rice Cooker Can Have Some
Problems As It Ages. There Are Electrical Problems That Surface As The
Appliances Gets Some Age On It. Many Owners Will Simply Throw It In
The Trash And Buy A New One. However,With The Right Types Of
Components A Do It Yourselfer Can Easily Fix Their Rice Cooker For
Prolonged Use.
Step1-Unplug Power Cord From Wall
Before You Start To Work On The Electric Rice Cooker You Will Want To
Make Sure It Is Not Plugged Into Any Power Source.
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Step2-Remove Cover
Take The Covering Dish Of The Electric Rice Cooker And Place It Aside.
You Will Also Need To Remove The Burner Plate And Inner Bowl.This Will
Allow You To Get To The Inner Parts Of The Cooker.
Step3-Remove Base of Cooker
On The Bottom Of Most Electric Rice Cookers There Are Some Tabs,Or
Screws,That Hold The Base Together. Remove The Screws, Or Fold Back
The Tabs, So That You Can Remove The Base.
Step4-Test Heating Element
The Cooker’s Heating Element May Not Be Working Properly.Disconnect
The Heating Wire From The Terminal And Test It With The Multimeter.Set
The Meter To Read Ohms And Touch The Wire To The Terminals. If It
Reads ‘’0’’ Ohms The Wire Is Tine.
Step5- Test Resistor
If The Heating Element Is Fine, Then The Next Space To Test Is The
Resistor . Use The Multimeter Again On The Same Setting And Touch The
Probes To The Resistors.If The Reading Comes Out To 20 Ohms Then The
Resistors Is Fine. If Not, Then You Wil Need To Replace It.
Step6-Check And Clean Contacts
Another Problem That Is Associated With Older Electric Rice Cooker
Appliances Is That The Switch Contacts Can Become Dirty Or Corrode.
When This Happens They Will Not Allow A Solid Current To Flow When
The Switch Is Pressed To Star The Cooker. With The Base Removed,
Check The Contact Areas. Check To See If They Are Burned. If So, You
Will Need To Replace These Contacts. If Not, Then Use Some Electrical
Contact Cleaner And A Clean Rag.
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Step7-Move Contacts
If You Notice That The Contacts Are Not Touching When You Press The
Switch, You Can Fix By Using A Small Screwdriver And Moving The
Contact Closer To The Switch.
Step8-Replace Component
With The Inside Pieces Either Replaced, Or Cleaned, You Can Put The
Electric Rice Cooker Back Together. Make Sure That The Power Cord Is
Not Pinched
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Self- Check no. 3.3
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
1. Rice Cooker In Place Of Pasta or Potatoes as a Side Dish? 2. If Cooker’s Heating Element May Not Be Working Properly can
burn the food?
3. The Electric Rice Cooker and Place It Aside on dish?
4. Another Problem That Is Associated With Older Electric Rice
Cooker is stock patch?
5. Rice Cookers Automatically off when its cook?
Enumeration
6-9 give the Basics part of a Rice Cooker
1o-15 Given Step on Repair Of Rice Cooker.
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ANSWER KEY No.3.3
True or False
1. True
2. True
3. False 4. False
5. False
Enumeration
6-9 Sitting In Water
Boiling
Absorbing Water (Steaming)
Resting
.
10-15 Unplug Power Cord from Wall
Remove Cover
Remove Base of Cooker
Test Heating Element
Test Resistor
Check and Clean Contacts
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JOB SHEET 3.3
Title: Maintain/Repair appliances, Reassemble and test repaired
appliance
Performance Objective: Given standard form of maintain/ repair
appliances with reassemble and test repaired
appliance.
Supplies/Materials : multi tester, wire, component.
Equipment : rice cooker
Steps/Procedure:
1. Give information about the Rice cooker.
2. Demonstrate how to turn it on with use of electrical cord
and power on switch.
3. Demonstrate how it is used repair rice cooker.
4. Demonstrate how it is being turned off.
Assessment Method:
Discussion
Observation
Demonstration
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Date Developed:
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Performance Criteria Checklist 3.3
CRITERIA
Did you…. YES NO
1. Give information about the
machine/equipment.
2. Give information about the Rice cooker.
3. Demonstrate how to turn it on with use of
electrical cord and power on switch.
4. Demonstrate how it is used repair rice
cooker.
5. Demonstrate how it is being turned off.
6. Demonstrate how it is being turned off.
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
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Document No.
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Revision # 01
LEARNING OUTCOME NO 3.4
Reassemble and test repaired appliance
ASSESSMENT CRITERIA:
1 Personal protective equipment are used in accordance with
Occupational Health and Safety practices.
2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards.
3 Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings
4 Repaired or replaced parts/components are soldered/mounted in
accordance with the current industry standards.
5 Control settings/adjustments are performed in conformity with
service-manual specifications
6 Repair activity is performed within the required timeframe
7 Care and extreme precaution in handling the unit/product is observed
as per procedures
8 Cleaning of unit is performed in accordance with standard procedures
9 Repaired units are reassembled according to procedures 10 Reassembled units are subjected to final testing and cleaning in
conformity with manufacturer’s specifications
11 Service completion procedures and documentations are complied with
based on manual.
12 Waste materials are disposed of in accordance with environmental
requirements.
Contents:
1 Proper handling electronics tools
2 Apply 5s for maintain/ Repair appliances.
3 Knows basic part of washing machine repair.
4 Step by step trouble shoots and test repaired.
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 55
Developed by:
Juanito P.Banzon
Revision # 01
Conditions
The participants will have access to:
Tools Equipment Materials/ Supplies
iron/gun
Screwdriver
(assorted)
Allen wrench/key
Multi-testers
(analog/digital)
Flashlight
Test light
Cleaning brush
Soldering lead
Wires, various
sizes
Assorted
electronic components
Washing machine
Long table
Chairs
Books and references
Technical manuals
Documentation
forms
Report forms
Self-paced learning
elements
Methodologies
Modular (self-paced) Demonstration
Discussion
Assessment Method:
Interview (oral/ questionnaire)
Observation
Demonstration of Practical Skills
Written examination
Plan Training Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 56
Developed by:
Juanito P.Banzon
Revision # 01
Learning Experiences
Learning Outcome 3.4
Reassemble and test repaired appliance
Learning Activities Special Instructions
Read Information Sheet No. 3.4Application of troubleshooting
technique
Answer Self Check no. 3.4
Compare answer to Answer key no. 3.4
Operation Sheet No. 3.4
Application of substitution
technique
Soldering/de soldering and wiring/cabling techniques
Schematic diagram reading skills
Refer performance to Criteria
Checklist no. 3.4
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Information Sheet 3.4
Reassemble and test repaired appliance
Learning Objectives: able to perform Reassemble and test repaired
appliance.
Testing Voltage
Touch the two test leads to the two metal contacts of a live power source,
like a wall outlet or the terminals of the motor that you're testing for
voltage. (Do not jam the test leads into a wall outlet!) If you are getting
power through the VOM, the meter will jump up and steady on a reading.
You may have to convert the scale in your head. For example, if you're using the 250 volt dial setting and the meter has a "25" scale, simply
divide by 10; 120 volts would be "12" on the meter.
TESTING FOR CONTINUITY
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Don't let the word "continuity" scare you. It's derived from the word
"continuous." In an electrical circuit, electricity has to flow froma power
source back to that power source. If there is any break in the circuit, it is
not continuous, and it has no continuity. "Good" continuity means that
there is no break in the circuit.
For example, if you were testing a solenoid to see if it was burned out, you would try putting a small amount of power through the solenoid. If it
was burned out, there would be a break in the circuit, the electricity
wouldn't flow, and your meter would show no continuity.
That is what the resistance part of your VOM does; it provides a small
electrical current (using batteries within the VOM) and measures
how fast the current is flowing. For our purposes, it doesn't matter how
fast the current is flowing
To use your VOM to test continuity, set the dial on (resistance) R x 1, or
whatever the lowest setting is. Touch the metal parts of the test leads
together and read the meter. It should peg the meter all the way on the
right side of the scale, towards "0" on the meter's "resistance" scale. If the meter does not read zero resistance, adjust the thumbwheel on the
front of the VOM until it does read zero. If you cannot get the meter to
read zero, the battery in the VOM is low; replace it.
If you are testing, say, a solenoid, first make sure that the solenoid leads
are not connected to anything, especially a power source. If the solenoid's
leads are still connected to something, you may get a reading through
that something. If there is still live power on the item you're testing for
continuity, you will burn out your VOM instantly and possibly shock
yourself.
Touch the two test leads to the two bare wire ends or terminals of the
solenoid. You can touch the ends of the wires and test leads with your hands if necessary to get better contact. The voltage that the VOM
batteries put out is very low, and you will not be shocked. If there is NO
continuity, the meter won't move. If there is GOOD continuity, the meter
will move toward the right side of the scale and steady on a reading. This
is the resistance reading and it doesn't concern us; we only care that we
show good continuity. If the meter moves only very little and stays
towards the left side of the scale, that's BAD continuity; the solenoid is no
good.
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If you are testing a switch, you will show little or no resistance (good
continuity) when the switch is closed, and NO continuity when the switch
is open. If you do not, the switch is bad.
Testing Continuity
AMMETERS
Ammeters are a little bit more complex to explain without going into a lot
of electrical theory. If you own an ammeter, you probably already know how to use it.
If you don't, don't get one. Ammeters are expensive. And for our
purposes, there are other ways to determine what an ammeter tests for.
If you don't own one, skip this section.
For our purposes, ammeters are simply a way of testing for continuity
without having to cut into the system or to disconnect power from
whatever it is we're testing.
Ammeters measure the current in amps flowing through a wire.
The greater the current that's flowing through a wire, the greater the
density of the magnetic field it produces around the wire. The ammeter
simply measures the strength of this magnetic field, and thus the amount
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of current, flowing through the wire. To determine continuity, for our
purposes, we can simply isolate the component that we're testing (so we
do not accidentally measure the current going through any other
components) and see if there's any current flow.
To use your ammeter, first make sure that it's on an appropriate scale (0
to 10 or 20 amps will do). Isolate a wire leading directly to the component you're testing. Put the ammeter loop around that wire and read the
meter.
Testing Amperage
Washing Machine Repair
PROBLEMS COMMON
TO ALL WASHER BRANDS
Washing machine designs vary widely, but there are some things
that all washers have in common. For example, all washers have an
electric motor. All washers have both spin and agitate cycles. And since
both cycles are driven by the same electric motor, all washers have some
sort of mechanism to change between the two.
All washers must also have a way of filling the tub with wash water and a way of draining out used wash water.
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And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.
All washers must (by law) have a mechanism that brakes the spinning
basket at the end of the spin cycle, or else a lid lock to prevent the lid
from being opened during or shortly after the spin cycle.
And last but not least, all washers must have a timer that controls and
coordinates the start, stop and duration of the various cycles.
CYCLES
FILL CYCLE
During the FILL cycle, a solenoid-operated water mixing valve opens and
allows hot or cold water (or both) to enter the tub. There is no pump
operating at this time; the tub fills strictly from house pressure.
Similarly, there is no heater in your washer; the heat comes from the
water heater in your home.
When the water in the tub reaches a certain level, a pressure switch
closes the water solenoid valve(s).
Typical Drive Train
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WASH/RINSE
(AGITATION) CYCLE
After the water valve closes, an electric motor starts which drives the
transmission, sometimes through a belt, and in some cases through a clutch arrangement, too. The transmission converts the rotary motion of
the motor to the back-and-forth motion of the agitator. A driveshaft
extends from the top of the transmission to the agitator, where it is
connected to the agitator, usually by a spline.
Agitation will continue for a certain amount of time, which is controlled by
the timer. During agitation, some washers use their pump to circulate
water, sucking it from the bottom of the tub and pumping it to the top of
the tub. The pump is driven by the same electric motor.
Also during the agitation cycle, bleach or softener may be automatically
added. This is usually done by a solenoid valve that allows some of the re-circulated water to flush out the bleach or softener dispenser. In some
models there is no water circulation involved; the solenoid simply opens a
valve or door that lets the dispenser contents drop into the wash water.
The timer tells this solenoid valve when to open.
SPIN AND DRAIN CYCLES
after agitation comes a drain cycle, sometimes combined with a spin
cycle. During the drain cycle, the pump sucks water from the tub and
sends it down the drain. During the spin cycle, the same motor that drove
the agitator now drives a spin tube
which is concentric with the agitator shaft. The spin tube spins the basket,
slinging excess water out of the clothes by centrifugal force. There is a clutch arrangement which allows the basket to come up to speed slowly.
This prevents a heavy load from being thrown onto the motor suddenly. It
also allows a "pre-pump" action; the water has a chance to drain out of
the tub before the basket gets up to speed, preventing the water from
overflowing the edge of the tub by centrifugal force.
Some brands have a partial drain cycle only, then refill and agitate again.
Some start spinning and draining at the same time. Some only drain until
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the water reaches a certain level, and then start spinning. Most brands
have lid switches that prevent the basket from spinning when the lid is
open. Some brands have a lid lock that prevents you from opening the lid
when the basket is spinning.
At the end of the spin cycle, or whenever the lid is lifted, most models
have a braking arrangement that stops the tub from spinning. This helps
to prevent people from accidently sticking their hands into a spinning basket.
CAUTION: NEVER BYPASS THE LID SWITCH, EXCEPT FOR TEST
PURPOSES. IF IT IS DEFECTIVE, INSTALL A NEW ONE. THEY ARE THERE
FOR A REASON. NO JOKE: I PERSONALLY HAVE A NEPHEW WHOSE ARM
WAS TORN OFF (AT 2 YEARS OLD) BECAUSE OF A BYPASSED LID
SWITCH!
FILL SYSTEM
The basic components of the fill system are the hoses, the fill valve, and
the pressure or float switch.
The fill valve is simply a solenoid valve that opens when activated and
allows hot and/or cold water to flow into the tub. Most modern washers
use dual solenoid valves, which have both hot and cold solenoids in one
valve body. When warm water is desired, both valves open to mix hot and
cold.
Typical Fill Solenoid Valve
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In the newest digital washers, water temperature may be controlled by a
"thermistor." A thermistor is a variable resistor; a resistor whose
resistance varies according to what temperature it senses. The
thermistor's signal goes to the washer's control board (computer,) which
opens or closes hot and cold water valves to control the incoming water
temperature.
When the water in the tub reaches the desired level, the pressure or float
switch closes the circuit to the fill valve. Float switches are pretty rare;
you'll find them only in older washers. A diaphragm-type pressure switch
is more common. Typical float and pressure switches are shown in Figure.
A few old washers used a pressure switch mounted on the BOTTOM of the
tub; these are known as water weight switches. They are rare.
Typical Water Level Switches
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DIAGNOSIS
If your washer is not filling properly, or is overflowing, there could be
several reasons.
SLOW OR NO FILL, OR WATER TOO HOT
OR TOO COLD
If your washer is filling very slowly or not at all, or the water temperature
is always too hot or too cold, check the fill hose and valve strainers.
These are little screens placed in the fill hose and/or water valve to
prevent rust and scale from your house's piping system from getting into
the water valve. The strainers can get clogged up over time and prevent
water flow.
Shut off the water valves and remove the hoses. Look into the both ends
of each hose and into the water valve mounted on the washer. In at least
one of the three places you should see a strainer screen. If it is clogged,
you can try cleaning it out with a toothbrush and/or a turkey baster. If
you cannot clean the screen sufficiently, you may need to replace it.
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In some instances, the screen is non-removable, and you will need to
replace the hose or valve. Neither is very expensive.
Fill Strainer Screens
When re-installing the hoses, always use new hose washers. Also, take
care not to over tighten the hose on the plastic threads of the solenoid
valve; tighten just enough to stop it from leaking.
If there is any question about the watertight integrity of the hose, replace
it. A hose costs a lot less than a new floor or carpeting, which is what
you'll be buying if it breaks while you're not home.
If the strainers look O.K., set your temperature control to "warm" and set
your timer in the fill cycle. Raise the lid of the washer and depress any lid
switch with a pen or screwdriver. Feel the water entering the washer. If it is too hot or too cold, or if no water is coming out at all, test for voltage
across each solenoid coil of the water valve. It should read 110 to 125
volts.
Checking Voltage across Water Solenoid Valve Coils
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If so, you're getting power to your valve, but it's not opening. Replace the
valve.
If you're not getting power to the valve, refer to the wiring diagram for your machine and trace the source of the interruption. Sometimes it's a
broken wire, but more commonly, there will be a problem with the water
level switch, timer, lid switch, or temperature switch. Replace the
defective switch.
If your washer is a late-model digital machine with a fill thermistor, a
defective thermistor might be sending the wrong signal to the control
board. Replacing the thermistor (they're not too expensive) will usually
solve the problem. The control board may also be defective.
CAUTION: On some brands, you must raise the top of the cabinet to get
to the solenoid valve. If your washer has a mercury-tube type lid switch, raising the top of the cabinet may have the same effect on the lid switch
as raising the lid. Your washer may not fill or cycle. You will need to
jumper the mercury switch to perform any tests when the cabinet top is
raised.
OVERFILL
As the tub fills, water pressure increases at the bottom of the tub. This
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pressure is transmitted to the diaphragm in the water level switch by a
rubber or plastic tube.
When the tub reaches the right level, the diaphragm trips the switch,
closing the solenoid fill valve and starting the agitate cycle.
Water Level Pressure Tube
If the tube or diaphragm is leaking badly, the water level switch will not
sense any pressure, and thus will not shut off the water flow, so the tub
will overflow. If this tube is leaking slowly, the washer may exhibit odd fill
symptoms. For example, depending on how fast the air leak is, the washer may fill and start agitating, then stop agitating and fill some
more, then agitate some more, and so forth, until the washer overfills.
CAUTION: Whenever you remove the tube from the switch, or insert the
tube onto the switch, there cannot be any water in the tub or tube. Before
you insert the tube onto the switch, blow into the tube first, to clear it of
any water that might have gotten in it. ANY WATER REMAINING IN THE
TUBE WILL CAUSE YOUR WASHER TO OVERFILL, OR PROBABLY EVEN TO
OVERFLOW!
Also test the water level switch electrically, as described in section 2-
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6(b).
DOES NOT STOP FILLING, AND/OR WATER LEVEL KEEPS GOING
DOWN
If the house washer drain starts backing up, you get a rooter and clear
the drain, right? But some people would just seal it up so it couldn't overflow, instead of clearing the drain, as they should. (Now, WE wouldn't
do that, would we, folks?)
But that air break between the washer's drain hose and the house's drain
pipe is important.
If there is no air break, and the drain system fills with water, it can
actually start siphoning water right through the pump and down the drain.
Depending on how bad the drain is backing up, the washer might never
fill completely; the solenoid valve will just stay open and water will just
keep siphoning straight out the drain. Or, if the drain is a little more
clogged and the water is flowing more slowly, the washer might fill and start agitating, but stop agitating after a few minutes and fill some more.
This fill-agitate-fill-agitate cycle will continue for as long as the agitate
cycle lasts. And since the power to the timer motor is being interrupted,
the wash and rinse cycles may seem unusually long.
There is a solution, even if you don't want to root out the drain blockage
as you should. Your appliance parts dealer has a drain line vacuum break
valve, available for just a few bucks. (Figure G-7) You can cut into your
drain line and install one of these vacuum breaks pretty easily.
When the drain line is under pressure, (like when the pump is pumping
out) the flapper valve closes and no leakage occurs. When the drain line
is under a vacuum (like when the drain is trying to siphon it) the flapper valve opens and air is allowed into the drain line, breaking the siphoning
action.
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Self- Check no. 3.4
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
1. Water pressure increases at the bottom of the tub?
2. The solenoid is a valve?
3. The fill cycle raise the lid of the washer?
4. Washer is a late-model digital machine with a fill thermistor?
5. The rotary motion of the motor to the back-and-forth motion of
the agitator?
Enumeration
6-15 Give the PROBLEMS COMMON
TO ALL WASHER BRANDS
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ANSWER KEY No. 3.4
True or False
6. True
7. True 8. False
9. True
10. True
Enumeration
6-10. PROBLEMS COMMON
TO ALL WASHER BRANDS
Washing machine designs vary widely, but there are some things
that all washers have in common. For example,
6. All washers have an electric motor.
7. All washers have both spin and agitate cycles. And since both cycles
are driven by the same electric motor,
8. All washers have some sort of mechanism to change between the two.
9. All washers must also have a way of filling
10. The tub with wash water and a way of draining out used wash water.
And incidental to this, all washers must have a way of controlling water
level in the tub, to prevent spillage by overfill or by centrifugal force
during the spin cycle.
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JOB SHEET 3.4
Title: Reassemble and test repaired appliance
Performance Objective: Given standard form of maintain/ repair
appliances with reassemble and test repaired
appliance.
Supplies/Materials : multi tester, wire, component.
Equipment : Washing Machine
Steps/Procedure:
1. Give information about the Washing Machine.
2. Demonstrate how to repair a washing machine.
3. Demonstrate how diagnose a problem of a washing
machine.
4. Demonstrate how reassemble and test repaired appliance.
`
Assessment Method:
Discussion
Observation
Demonstration
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Performance Criteria Checklist 3.4
CRITERIA
Did you…. YES NO
1. Give information about the
machine/equipment.
2. Give information about the washing
machine.
3. Demonstrate how to repair a washing
machine.
4. Demonstrate how diagnose a problem of a
washing machine.
5. Demonstrate how reassemble and test
repaired appliance.
`
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Evidence Plan
Qualification Consumer electronics Servicing NCII
Unit of
competency:
MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Ways in which evidence will be
collected:
[tick the column]
Observ
ation &
Questionin
g
Dem
onstr
ation &
Questionin
g
Third p
art
y R
eport
Port
folio
Writt
en
The evidence must show that the
trainee…
Set/Prepared workplace for repair job in
line with the company requirements. / / /
Prepared necessary tools, test instruments
and personal protective equipment in line
with job requirements
/ / /
Observed systematic pre-testing
procedures in accordance with
manufacturer’s instructions
/ /
Identified system defects/fault symptoms using appropriate tools and equipment
and in accordance with safety procedures
/ /
Explained identified defects and faults to
the responsible person and customer in
accordance with enterprise or company
policy and procedures
/ /
Replaced defective parts/components with
identical or recommended appropriate
equivalent ratings
/ / / /
Performed control setting/adjustments in
conformity with service manual
specifications
/ /
Subjected reassembled units to final
testing and cleaning in conformity with
manufacturer’s specifications
/ /
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Set/Prepared workplace for repair job in line with the company requirements.
/ /
Prepared necessary tools, test instruments
and personal protective equipment in line
with job requirements
/ /
NOTE: *Critical aspects of competency
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SELF-ASSESSMENT GUIDE
Qualification: Consumer electronics Servicing NCII
Unit Competency: MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Instruction: - Read the questions in the left hand column of the chart
- Place a check mark in the appropriate box opposite
each question to indicate your answers.
Can I? Yes No
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance with
safety procedures
Explained identified defects and faults to the responsible
person and customer in accordance with enterprise or
company policy and procedures
Replaced defective parts/components with identical or
recommended appropriate equivalent ratings
Performed control setting/adjustments in conformity with
service manual specifications
Subjected reassembled units to final testing and cleaning in
conformity with manufacturer’s specifications
Set/Prepared workplace for repair job in line with the company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
Candidate” Name and Signature
Date:
Plan Training Session
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RATING SHEET FOR DEMONSTRATION
Trainee’s Name:
Trainer’s Name:
Qualification Consumer electronics Servicing NCII
Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY-
CONTROLLED DOMESTIC APPLIANCES
Date of Assessment
Time of Assessment
Instructions for Demonstration:
Given the necessary materials, tools and equipment, the candidate must be able to:
demonstrate the delivery of maintain/ repair domestic appliance
Materials and Equipment: power supply, oven toaster, rice cooker, multi
tester. Soldering gun and led. Electronics Component
OBSERVATION
During the demonstration of skills, did the candidate
To show if
evidence is
demonstrated
Yes No N/A
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance with
safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance with
enterprise or company policy and procedures
Replaced defective parts/components with identical or
recommended appropriate equivalent ratings
Performed control setting/adjustments in conformity
with service manual specifications
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s
Plan Training Session
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specifications
Set/Prepared workplace for repair job in line with the
company requirements.
Prepared necessary tools, test instruments and personal
protective equipment in line with job requirements
The candidate’s demonstration was :
Satisfactory Not
Satisfactory
Candidate’s Name:
Signature:
Date:
Assessor’s Name:
Signature:
Date:
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TABLE OF SPECIFICATION
Objectives/Content area/Topics
Knowledge
Comprehension
Application
# of
items/
% of test
Prepare unit, tools,
equipment and
workplace for
maintenance/repair
4 5 10 30
Diagnose faults of
electronically-
controlled domestic
appliances
4 5 10 30
Maintain/Repair
appliances
4 5 10 20
Reassemble and
test repaired
appliance
4 5 10 20
TOTAL 20 30 50 100
Facilitate Learning Session
Consumer
Electronic
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Performance Test
Specific Instruction for the Candidate
Qualification Consumer electronics Servicing NCII
Unit of Competency MAINTAIN AND MAINTAIN AND Maintain and repair electronically-
controlled domestic appliance
General Instruction:
Given the necessary tools, materials and equipment, you are given
repair maintain standard on consumer domestic appliance (
allotted time : 15 hours)
Specific Instruction:
1. Give example of part of consumer domestic appliance
2. Applying 5s and OHS on the practical area.
3. Proper handling tools on the area.
4. Proper dis assemble and assemble on domestic appliance.
5. Write the trouble on domestic appliance.
Facilitate Learning Session
Consumer
Electronic
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NC-II
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QUESTIONING TOOL
Questions to probe the candidate’s underpinning
knowledge
Satisfactory
response
Extension/Reflection Questions Yes No
1. Why do we need 5s and OHS?
2. What is safety in work place?
3. Why do we need to follow steps in a procedure?
4. What is the importance of preparing all tools on practical
area?
Safety Questions
5. What is the importance of explaining the operations of
domestic appliance?
6. Why do you need to identify part of domestic appliance?
7. How would you identify the importance of marks on the
part on domestic appliance?
8. What are step by step in trouble shooting?
Contingency Questions
9. What is part of domestic appliance in trouble shooting?
10. What are basic tools for maintain/repair?
11. How will you handle if the person has electrocuted?
12. How would you provide electrocuted person a first aid?
Job Role/Environment Questions
13. How did you check the malfunction of the equipment
14. Why do you need to clean first practical area?
15. Why do you need to observe proper hand tools all the
time?
16. Why should you follow certain procedure or steps?
Rules and Regulations
17. What is the standard procedure in explaining the use of a
domestic appliance?
18. Explain the maintain and repair domestic understanding
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Electronic
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Date Developed:
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Revision # 01
19. How is the implementation of procedures of the executive troubleshooting done?
20. Why do we need to follow OHS operations?
The candidate’s underpinning
knowledge was:
Satisfactory Not
Satisfactory
Candidate’s Name:
Signature: Date:
Assessor’s Name:
Signature: Date:
Facilitate Learning Session
Consumer
Electronic
Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Developed by:
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Revision # 01
QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
Name:
Qualification: Consumer electronics Servicing NCII
Unit of Competency: Maintain and Repair Electronically-
Controlled Domestic Appliance
QUESTIONS Satisfactory
Responses
Yes No
Set/Prepared workplace for repair job in line with
the company requirements.
Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance with safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance
with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
Performed control setting/adjustments in
conformity with service manual specifications
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s
specifications
Set/Prepared workplace for repair job in line with
the company requirements.
The Trainee’s underpinning knowledge about the demonstration
of tasks was:
Facilitate Learning Session
Consumer
Electronic
Servicing
NC-II
Date Developed:
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Revision # 01
Satisfactory Not Satisfactory
Feedback to the Trainee:
Overall Performance:
Satisfactory Not Satisfactory
Trainee Signature: Date:
Trainer Signature: Date:
Facilitate Learning Session
Consumer
Electronic
Servicing
NC-II
Date Developed:
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Developed by:
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Revision # 01
All Written Test of Info Sheet
Self- Check no. 3.1
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is incorrect.
1. Power supply is a device that can produce resistance?
2. Its power supply converts A.C to D.C?
3. Example of power supply is cellphone charger?
4. Alternate current is the mean source of power supply?
5. D.C power supply means Direct current?
Facilitate Learning Session
Consumer
Electronic
Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Developed by:
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Revision # 01
All ANSWER KEY No.3.1
1. False
2. True
3. True
4. True
5. True
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Consumer
Electronic
Servicing
NC-II
Date Developed:
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Revision # 01
Inventory of Training Resources
Resources for presenting instruction
Print Resources As per TR As per
Inventory
Remarks
CBLM
Handouts 2 2 0
Text Books 1 1 0
Manual 1 1 0
Non Print Resources As per TR As per
Inventory
Remarks
Power Point Presentation 1 1 0
Film 1 1 0
Resources for Skills practice of Competency #1
______________________________
Supplies and Materials As per TR As per
Inventory
Remarks
First aid kit 1 1 0
LCD projector 1 1 0
ESD hand tools 5 5 0
Study lamp 2 2 0
Magnifying grass 5 5 0
Activity sheet 5 5 0
Job sheet 10 10 0
Still cabinet 2 2 0
Rubber matt 2 sets 2 sets 0
Safety shoes 1 1 0
Tools
As per TR As per
Inventory
Remarks
Soldering iron/gun 5 5 0
Screwdriver (assorted) 2 2 0
Nut drivers (assorted) 5 5 0
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Consumer
Electronic
Servicing
NC-II
Date Developed:
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Revision # 01
Wrenches (assorted) 1 1 0
Allen wrench/key 1 1 0
Multi-testers (analog/digital) 10 unit 10 unit 0
Pliers (assorted) 2 unit 2 unit 0
Flashlight 5 5 0
Test light 5 5 0
PCB 10 10 0
Paint brush 5 5 0
Soldering paste 25 25 0
Equipment As per TR As per
Inventory
Remarks
Power supply 1 1 0
Oven toaster 1 unit 1unit 0
Rice cooker 2 2 0
Washing machine 1 1 0
LCD Projector 1 1 0
Television 1 unit 1 unit 0
Chairs 1 set 1 set 0
Long Tables 1 1 0
Cabinets 1 1 0
Floor polisher 1 unit 1 unit 0
Note: In the remarks section, remarks may include for repair, for
replenishment, for reproduction, for maintenance etc.
Facilitate Learning Session
Consumer
Electronic
Servicing
NC-II
Date Developed:
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Issued by:
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Developed by:
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Revision # 01
Module 2
Facilitate Learning Session
Facilitate Learning Session
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Page 89
Developed by:
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Revision # 01
TRAINING ACTIVITY MATRIX
Training Activity Trainee Facilities/Tools
and Equipment
Venue
(Workstation/Are
a)
Date &
Time
Remarks
1. Orientation/
Attendance
Computer
LCD
Workstation July 8,
2014
2. Administration
of Pre-test
Pre-test Workstation 9:00 AM
3.Giving and
Reading Modules
(CBLM)
Modules Learning Resource
Area
Modules Contextual Learning
Area
Modules Computer
Laboratory
4. Performing Job
Sheet
Job Sheet Workstation 1:00 PM
5. Administration
of Post test
Post test Workstation 4:00 PM
6.Training
Evaluation
Evaluation Sheet Workstation 4:30 PM
Facilitate Learning Session
Consumer Electronic
Servicing NC-II
Date Developed:
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Revision # 01
ST. JOHN BOSCO FAITH TRAINING CENTER.INC
Trainer: Juanito P. Banzon Date Finished:
Qualification: Consumer Electronics Servicing NC II Date Started:
Name
CORE COMPETENCIES
Rem
ark
s
ASSEMBLE
AND
DISASSEMBL
E CONSUMER
ELECTRONIC
PRODUCTS
AND
SYSTEMS
MAINTAIN
AND REPAIR
AUDIO-VIDEO
PRODUCTS
AND SYSTEMS
MAINTAIN AND
REPAIR
ELECTRONICALLY-
CONTROLLED
DOMESTIC
APPLIANCES
SERVICE AND REPAIR
CELLULAR PHONES
Actual exam
CC1
.1
CC1
.2
CC1
.3
CC2
.1
CC2
.22
CC2
.3
CC2
.4
CC2
.5
CC3
.1
CC3
.2
CC3
.3
CC3
.4
CC3
.5
CC4
.1
CC4
.2
CC4
.3
CC4
.4
CC4
.5
CC4
.6
CC5
.1
CC5
.2
CC5
.3
CC5
.4
Facilitate Learning Session
Consumer Electronic
Servicing NC-II
Date Developed:
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Document No.
Issued by:
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Revision # 01
ACHIEVEMENTCHART
Consumer Electronics NCII
438 hHours
Name of Trainee P
rep
are u
nit
, to
ols
, eq
uip
men
t an
d
work
pla
ce f
or
main
tenance/r
epair
Com
ple
te c
heck-u
p o
f ele
ctr
onic
ally-c
ontr
olled
dom
estic a
ppliances is c
onducte
d a
nd d
efe
cts
are
identified, verified a
nd d
ocum
ente
d a
gain
st
custo
mer
description
Repair/m
ain
tenance h
isto
ry is v
erified in lin
e w
ith
the c
om
pany p
rocedure
s.
Serv
ice m
anuals
and s
erv
ice info
rmation r
equired
for
repair/m
ain
tenance a
re a
cquired a
s p
er
sta
ndard
pro
cedure
s.
Work
pla
ce is s
et/
pre
pare
d f
or
repair job in lin
e
with t
he c
om
pany r
equirem
ents
.
N
ecessary
tools
, te
st
instr
um
ents
and p
ers
onal
pro
tective e
quip
ment
are
pre
pare
d in lin
e w
ith
job r
equirem
ents
Dia
gn
ose f
au
lts o
f ele
ctr
on
ically-
con
trolled
dom
esti
c a
pp
lian
ces
Syste
matic p
re-t
esting p
rocedure
is o
bserv
ed in
accord
ance w
ith m
anufa
ctu
rer’s instr
uctions.
Syste
m d
efe
ct/
Fault s
ym
pto
ms a
re identified
usin
g a
ppro
priate
tools
and e
quip
ment
and in
accord
ance w
ith s
afe
ty p
rocedure
s
Test
instr
um
ents
required for
the job a
re u
sed in
accord
ance w
ith u
ser
manuals
Circuits a
re c
hecked a
nd isola
ted u
sin
g
specifie
d t
esting p
rocedure
s
Identified d
efe
cts
and f
aults a
re e
xpla
ined t
o t
he
resp
on
sib
le p
erson
in a
ccord
ance w
ith
ente
rprise o
r com
pany p
olicy a
nd p
rocedure
s
Contr
ol sett
ings/a
dju
stm
ents
are
checked in
confo
rmity w
ith s
erv
ice-m
anual specific
ations
Results o
f dia
gnosis
and t
esting a
re d
ocum
ente
d
accura
tely
and c
om
ple
tely
within
the s
pecifie
d
tim
efr
am
e
Custo
mers
are
advis
ed/i
nfo
rmed r
egard
ing t
he
sta
tus a
nd s
erv
iceability o
f th
e u
nit a
s p
er
Main
tain
/R
ep
air
ap
pli
an
ces
Pers
onal pro
tective e
quip
ment
are
used in
accord
ance w
ith O
ccu
pati
on
al H
ealt
h a
nd
Safe
ty p
ractices
Ele
ctr
o-s
tatic d
ischarg
e (
ESD
) pro
tection
pro
cedure
is f
ollow
ed in a
ccord
ance w
ith c
urr
ent
industr
y s
tandard
s.
Defe
ctive p
art
s/c
om
ponents
are
repla
ced w
ith
identical or
recom
mended a
ppro
priate
equiv
ale
nt
ratings
Repaired o
r re
pla
ced p
art
s/c
om
ponents
are
sold
ere
d/m
ounte
d in a
ccord
ance w
ith t
he
curr
ent
industr
y s
tandard
s
Contr
ol sett
ings/a
dju
stm
ents
are
perf
orm
ed in
confo
rmity w
ith s
erv
ice-m
anual specific
ations
Reassem
ble
an
d t
est
rep
air
ed
ap
pli
an
ce
Repaired u
nits a
re r
eassem
ble
d a
ccord
ing t
o
pro
cedure
s
Reassem
ble
d u
nits a
re s
ubje
cte
d t
o f
inal te
sting
and c
leanin
g in c
onfo
rmity w
ith
manufa
ctu
rer’s s
pecific
ations
REMARKS
1. Jerenato P.Alfante
2. Juanito P. Banzon
3. Melchor L. Codon
Facilitate Learning Session
Consumer Electronic
Servicing NC-II
Date Developed:
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Revision # 01
Trainer: Juanito P. Banzon Date Finished:
4. Pilita R.Santos
5. Cecilio G.Pira
6. Aileen R. Pilapil
7. Jennifer Fuentes
8. Elvenia N. Honrado
9. Ma.Lelibeth E. Israel
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Page 93
Developed by:
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Revision # 01
Focus Group Discussion
Date: July 8, 2014
Agenda: Facilitate Learning Session
Competency-based Training Delivery
Present:
1. Jerenato P.Alfante
2. Juanito P. Banzon
3. Melchor L. Codon
4. Pilita R.Santos
5. Cecilio G.Pira
6. Aileen R. Pilapil
7. Jennifer Fuentes
8. Elvenia N. Honrado
9. Ma.Lelibeth E. Israel
CBT Concerns Discussions Resolutions/Agreement
1. CBT Layout Nine Areas of the
lay-out were not
utilized
Lay-out should be utilized
2. Monitoring of
Attendance
Attendance were
properly monitored
Continue to monitor the
attendance
3. Utilization of work
area
Work area was not
properly used
Make use of the work area
properly
4. Orientation
a. CBT
b. Roles
c. TR
d. CBLM
e. Facilities
f. Evaluation system
Orientation was
done in accordance
the topic and
procedures
Continue to follow the
format of orientation
5. RPL
RPL was checked
before the conduct
of topic discussion
Conduct the same
procedure
6. Teaching methods Teaching methods Use the same method and
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
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Revision # 01
and technique and techniques
were delivered
properly
techniques
7. Monitoring of
learning activities a. Achievement chart
b. Progress chart
Monitoring of
learning activities
was conducted in an
improper manner.
Follow the proper
procedure in monitoring of
learning activities
8. Feedback Feedback was
properly
administered and
discussed
Retain to administer
proper discussion of
feedback
9. Slow learners Slow learners were
given consideration
Continue to give attention
to the slow learners
10. Other concerns Did not focus or
elaborate the use of
variety of teaching
techniques
Include videos, materials
and other paraphernalia.
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 95
Developed by:
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Revision # 01
Training Evaluation Report
1. Title of the Report: Facilitate Learning Session
2. Executive summary:
The activity focuses on facilitating learning session. The
group of learners where instructed to demonstrate specific task
which is to discuss the CBT, CBLM and the unit of competency in specific qualification. The objectives are the following:
a. To identify the strong points of each learner as they present
the activity.
b. To identify the weak points of each learner for improvement.
This provides the learners an overview on how they will
facilitate the learning session based on the given criteria. This
focuses how the learners will be able to deliver the discussion and
demonstration. Identifying the strong and weak points of each
learner, the group was able to summarize the areas for
improvement. Further discussions were made by the group to
verify and check the method of delivery against the prescribed
competency standards of a trainer. Recommendations were drawn form the data or evidences gathered.
3. Rationale
Facilitating the learning session is to expose the learners to
demonstrate their competency in presenting the CBT, CBLM and unit of
competency with appropriate form of discussion. In this view, the learners
are given specific criteria to follow. This will give them a chance to
determine the strong and points of the ability to facilitate learning
session.
1. Objectives:
a. To identify the strong points of each learner as they present
the activity.
b. To identify the weak points of each learner for improvement.
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Developed by:
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Revision # 01
2. Methodology: Demonstration
3. Results and discussion
This is the body of the report. It should contain the following
parts:
Data analysis and interpretation:
Learners demonstrated their presentations with the
guidance of the facilitators. They were able to orient the
trainees in accordance with the procedure and they had
delivered the presentation very well. However, each
presenter had lapses in different criteria which need further
improvement.
Conclusion
Based from the results of the discussion, the following the
conclusions are:
a. Strong points are identified such as the manner of
monitoring the attendance, orientation of the trainees, pre
assessment activity and giving of feedback
b. Weak points were identified which are the areas for
improvement such as preparation of work areas and as well
as its utilization, the teaching techniques and monitoring of
learning activities.
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Developed by:
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Revision # 01
4. Recommendation:
Based from the drawn conclusion, the following the
recommendations:
a. Strong points such as the manner of monitoring the
attendance, orientation of the trainees, pre assessment
activity and giving of feedback should be continuously done or administered.
b. Weak points which are the areas for improvement such as
preparation of work areas and as well as its utilization, the
teaching techniques and monitoring of learning activities
should be further be given attention and resolutions.
c. Improvement of weak points should be followed for the
better output or outcome of the training.
Facilitate Learning Session
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 98
Developed by:
Juanito P.Banzon
Revision # 01
SLIDE PRESENTATION USED IN DEMO/ROLE PLAY
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 100
Developed by:
Juanito P.Banzon
Revision # 01
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 101
Developed by:
Juanito P.Banzon
Revision # 01
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 102
Developed by:
Juanito P.Banzon
Revision # 01
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 103
Developed by:
Juanito P.Banzon
Revision # 01
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 104
Developed by:
Juanito P.Banzon
Revision # 01
SJBFTC Workshop LAY OUT
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 105
Developed by:
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Revision # 01
Module 3
Supervise Work-Based
Training
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Page 106
Developed by:
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Revision # 01
FORM 1.1 SELF-ASSESSMENT CHECK
INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary data or
information which is essential in planning training sessions. Please
check the appropriate box of your answer to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1. ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
1.1.Prepare product, tools and workplace for assembly /
1.2.Solder/ De solder components to the board /
1.3.Assemble/ disassemble boards /
1.4.Test and inspect assembled products /
2.MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS
2.1 Prepare unit, tools and workplace for maintenance/repair /
2.2 Diagnose faults /
2.3 Maintain/Repair Product /
2.4 Reassemble and test repaired Product /
3.MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
3.1 Prepare unit, tools, equipment and workplace for maintenance/repair /
3.2 Diagnose faults of electronically-controlled domestic appliances /
3.3 Maintain/Repair appliances /
3.4 Reassemble and test repaired appliance /
4.SERVICE AND REPAIR CELLULAR PHONES
4.1. Prepare unit, tools and workplace for maintenance/repair. /
4.2. Diagnose faults of cellular phone unit. /
4.3. Maintain/Repair cellular phone unit /
4.4. Reassemble and test repaired appliances /
4.5. Install additional/ enhancement features /
Note: In making the Self-Check for your Qualification, all required competencies should be specified. It is
therefore required of a Trainer to be well- versed of the CBC or TR of the program qualification he is
teaching.
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Page 107
Developed by:
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Revision # 01
Form 1.2: Evidence of Current Competencies acquired related to
Job/Occupation
Current
competencies Proof/Evidence Means of validating
1. Assemble And
Disassemble
Consumer Electronic
Products And
Systems
Certificate of training Submitted an authenticated
copy of Certificate of Training
2. Maintain And
Repair Audio-Video
Products And
Systems
Certificate of training Submitted an authenticated
copy of Certificate of Training
3. Maintain And
Repair Electronically-
Controlled Domestic
Appliances
4. Service And Repair
Cellular Phones
Certificate of training Submitted an authenticated
copy of Certificate of Training
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 108
Developed by:
Juanito P.Banzon
Revision # 01
Identifying Training Gaps
From the accomplished Self-Assessment Check (Form 1.1) and the evidences of
current competencies (Form 1.2), the Trainer will be able to identify what the training
needs of the prospective trainee are.
Form 1.3 Summary of Current Competencies Versus Required Competencies
Form 1.3 Summary of Current Competencies Versus Required
Competencies
Required Units of
Competency/Learning
Outcomes based on CBC
Current Competencies Training
Gaps/Requirements
4. Assemble and Disassemble Consumer Electronic Products and Systems
Prepare product, tools
and workplace for
assembly
Assembly workplace is
prepared in
accordance with
OH&S policies and
procedures
Solder/ Desolder
components to the
board
Soldering and
desoldering processes
are performed in
accordance with OH&S
policies and procedures
Assemble/ disassemble
boards
Assembling and
disassembling
processes are
performed in
accordance with
OH&S policies and
procedures
Test and inspect
assembled products
Finished products are
subjected to final
visual inspection and
testing in accordance
with quality
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 109
Developed by:
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Revision # 01
standards, procedures
and requirements
5. Maintain and Repair Audio-Video Products and Systems
Prepare unit, tools and
workplace for
maintenance/repair
Complete check-up
of audio-video systems and
products is
conducted and
defects are
identified, verified and documented
against customer
description.
Diagnose faults
Systematic pre-
testing procedure
is observed in
accordance with
manufacturer’s
instructions.
Maintain/Repair Product
Personal protective
equipment is used in
accordance with
Occupational Health
and Safety practices.
Reassemble and test
repaired Product
Repaired units are
reassembled
according to
procedures
6. Maintain and Repair Electronically-Controlled Domestic Appliances
Prepare unit, tools,
equipment and workplace
for maintenance/repair
Complete check-up of
electronically-controlled domestic
appliances is conducted
and defects are identified,
verified and documented against customer
description.
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 110
Developed by:
Juanito P.Banzon
Revision # 01
Diagnose faults of
electronically-controlled
domestic appliances
Systematic pre-testing
procedure is observed
in accordance with
manufacturer’s
instructions.
Maintain/Repair
appliances
Personal protective
equipment are used in
accordance with
Occupational Health
and Safety practices.
Reassemble and test
repaired appliance
Repaired units are
reassembled according
to procedures
4.Service and Repair Cellular Phones
Prepare unit, tools and
workplace for
maintenance/repair
Workplace is set/prepared for repair
job in line with the
company requirements
Diagnose faults of
cellular phone unit 2.2 Systematic pre-
testing
procedure is observed in
accordance with
manufacturer’s
instructions.
Maintain/Repair
cellular phone unit
Personal protective
equipment are used in
accordance with
Occupational Health
and Safety practices.
Reassemble and test
repaired appliances
Repaired unit is reassembled
according to
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 111
Developed by:
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Revision # 01
procedures
Install additional/
enhancement features 1.2 Enhancements
and applications
are installed to the
unit based on
customers’ request and manufacturers’
recommendation
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 112
Developed by:
Juanito P.Banzon
Revision # 01
Using Form No.1.4, convert the Training Gaps into a Training Needs/
Requirements. Refer to the CBC in identifying the Module Title or Unit of Competency of the training needs identified.
Form No. 1.4: Training Needs
Gaps Module Title/Module of
Instruction
Duration
Obtain and convey
workplace information
Participate in workplace
communication
1.5 Hrs.
Complete relevant work-
related documents
1.5 Hrs.
Participate in workplace
meeting and discussion
1 Hrs.
Describe and identify team
role and responsibility
Work in team
environment
2 Hrs.
Describe work as a team
member
2 Hrs.
Integrate personal objectives with
organizational goals.
Practice career
professionalism
1.5 Hrs.
Set and meet work
priorities.
1.5 Hrs.
Maintain professional growth and development.
1 Hrs.
Identify hazards and risks Practice
occupational health
and safety
procedures.
1 Hrs.
Evaluate hazards and risks 1 Hrs.
Control hazards and risks 1 Hrs.
Maintain OHS awareness 1 Hrs.
Identify hazards and risks. Practicing
occupational health
and safety
procedure
1.5 Hrs.
Evaluate hazards and risks. 1.5 Hrs.
Control hazards and risks. 1.5 Hrs.
Maintain occupational health
and safety awareness.
1.5 Hrs.
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 113
Developed by:
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Revision # 01
Plan and prepare for task to
be undertaken
Using hand tools
2 Hrs.
Prepare hand tools 2 Hrs.
Use appropriate hand tools
and equipment
2 Hrs.
Maintain hand tools 2 Hrs.
Select measuring
instruments
Perforning mensuration
and calculation
5 Hrs.
Carry out measurement and
calculation
5 Hrs.
Maintain measuring
instruments
6 Hrs.
Identify different kinds of
technical drawings
Preparing and interpreting
technical drawings
2 Hrs.
Interpret technical drawing 2 Hrs.
Prepare/make changes on
electrical/electronic
schematic and drawings
2 Hrs.
Assess quality or received
materials
Applying quality standards
3 Hrs.
Assess own work 3Hrs.
Engage in quality
improvement
3 Hrs.
Plan and prepare for tasks
to be taken/undertaken
Performing computer
operations
1Hrs.
Input data into computer 1Hrs.
Assess information using
computer
1.5Hrs.
Produce output/data using
computer system
1.5Hrs.
Use basic functions of a web
browser to locate
information
1.5 Hrs.
Maintain computer
equipment and systems
1.5 Hrs.
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 114
Developed by:
Juanito P.Banzon
Revision # 01
Plan and prepare for
termination/ connection of
electrical wiring/electronic
circuits
Terminating and
connecting electrical
wiring and electronics
circuit
1.5 Hrs.
Terminate/connect
wiring/electronic circuits
1.5 Hrs.
Test
termination/connections of
electrical wiring and
electronics circuits
2 Hrs.
Enumerate, explain and
apply OHS policies and
procedures in assembling
and disassembling consumer
electronics products and
systems
Assembling/disassembling
consumer electronics
products and systems
5 Hrs.
Identify and explain the
uses/functions of different
types of tools, equipment
and testing instruments
5Hrs.
Identify electronic symbols
and interpret schematic
diagrams and parts list
5 Hrs.
Apply proper soldering and
de-soldering techniques
5 Hrs.
Apply wiring and cabling
techniques
5 Hrs.
Apply assembling and
disassembling techniques
5 Hrs.
Perform systematic
inspection and apply specific
testing procedures
10 Hrs.
Enumerate, explain and
apply OHS policies and
procedures in maintaining
and repairing audio/video
products and systems
Maintaining and
repairing audio/
video products and
systems
30 Hrs.
Identify and explain the
uses/functions of different
types of tools and testing
instruments for maintaining
and repairing audio/video
products and systems
30 Hrs.
Identify and explain or
interpret the principles of
40 Hrs.
Supervise Work-Based Learning
Consumer
Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 115
Developed by:
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Revision # 01
operation of electronic
symbols and block sections
of schematic diagram
Apply symptoms diagnosis
and systematic pre-testing
procedures
50 Hrs.
Troubleshoot, repair and
maintain audio/video
products and systems
50 Hrs.
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 116
Developed by:
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Revision # 01
TRAINING PLAN
QUALIFICATION: Consumer Electronic Serving NC II
Trainee’s
Training
Requirements
Training
Activity/Task
Mode of
Training
Staff Facilities/Tools and
Equipment
Venue Assessment
Method
Date and
Time
Prepare unit,
tools, equipment
and workplace for
maintenance/repa
ir
Complete check-up of electronically-
controlled
domestic
appliances is conducted and
defects are
identified, verified
and documented
against customer description.
Repair/maintenance
history is verified in
line with the company
procedures.
Discussion
Demonstration
Self-paced
method
Trainer Long-nosed pliers
Diagonal cutters
Standard screwdrivers
Soldering iron
Desoldering iron, 30W
Oscilloscope
Function generator
Electronically controlled
unit(s)/appliance(s) and
accessories
Audio unit(s) and
accessories
Video unit(s) and
accessories
Cleaning brush
Lead free solder
Resin core solder
Wire stranded, #22,
different colors)
Workplace
Area
Written test
Practical test
Direct
observation
Interview
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 117
Developed by:
Juanito P.Banzon
Revision # 01
Trainee’s
Training
Requirements
Training Activity/Task Mode of
Training
Staff Facilities/Tools and
Equipment
Venue Assessment
Method
Date and
Time
Diagnose faults of
electronically-
controlled
domestic
appliances
Systematic pre-testing
procedure is observed
in accordance with
manufacturer’s
instructions.
System defect/Fault
symptoms are identified
using appropriate tools
and equipment and in
accordance with safety
procedures
Test instruments
required for the job are
used in accordance with
user manuals
Screwdriver, assorted,
Phillips, slotted
Wire Wrenches,
assorted
Allen key wrench
Utility knife, stripper
Test jig
Cell phone unit(s) and
accessories
ESD free work bench
with mirror Back-to-
back/ one sided
High grade magnifying
glass with lamp
TV pattern generator
High voltage probe
Workplace
Area
Written test
Practical test
Direct
observation
Interview
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 118
Developed by:
Juanito P.Banzon
Revision # 01
Trainee’s
Training
Requirements
Training
Activity/Task
Mode of
Training
Staff Facilities/Tools and
Equipment
Venue Assessment
Method
Date and
Time
Maintain/Repair
appliances
Identify and explain
or interpret the
principles of
operation of
electronic symbols
and block sections
of schematic
diagram
Apply symptoms
diagnosis and
systematic pre-
testing procedures
Troubleshoot, repair
and maintain
electronically
controlled domestic
appliances
Discussion
Demonstration
OJT
Self-paced
method
Trainer
Silicon grease
Resistors (different
values)
Capacitors (different
values)
Transformer
Learning materials
Books and references
Technical manuals
Workplace
Area
Written test
Practical test
Direct
observation
Interview
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 119
Developed by:
Juanito P.Banzon
Revision # 01
Trainee’s
Training
Requirements
Training
Activity/Task
Mode of
Training
Staff Facilities/Tools and
Equipment
Venue Assessment
Method
Date and
Time
Reassemble and
test repaired
appliance
Repaired units are
reassembled
according to
procedures
Reassembled units
are subjected to final
testing and cleaning
in conformity with
manufacturer’s specifications
Service completion
procedures and
documentations are
complied with based
on manual.
Discussion
Demonstration
OJT
Self-paced
method
Trainer
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 120
Developed by:
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Revision # 01
Technical Education and Skills Development Authority
___ St. John Bosco Faith Training Center. Inc___
TRAINEE’S RECORD BOOK
Trainee’s No.0001-2014
NAME: Banzon, Burner J.
QUALIFICATION: Consumer Electronic Servicing NC II_
TRAINING DURATION: ____Jan 24, 2015 _______
TRAINER: _Mr. Juanito P. Banzon_____ ___________
Instructions:
This Trainees’ Record Book (TRB) is intended to serve as
record of all accomplishment/task/activities while undergoing
training in the industry. It will eventually become evidence that can
be submitted for portfolio assessment and for whatever purpose it
will serve you. It is therefore important that all its contents are
viably entered by both the trainees and instructor.
The Trainees’ Record Book contains all the required
competencies in your chosen qualification. All you have to do is to
fill in the column “Task Required” and “Date Accomplished” with all
the activities in accordance with the training program and to be
taken up in the school and with the guidance of the instructor. The
instructor will likewise indicate his/her remarks on the “Instructors
Remarks” column regarding the outcome of the task accomplished
by the trainees. Be sure that the trainee will personally accomplish
the task and confirmed by the instructor.
It is of great importance that the content should be written
legibly on ink. Avoid any corrections or erasures and maintain the
cleanliness of this record.
This will be collected by your trainer and submit the same to
the Vocational Instruction Supervisor (VIS) and shall form part of
the permanent trainee’s document on file.
THANK YOU.
I.D.
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 121
Developed by:
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Revision # 01
NOTES:
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
____________________________________________________
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 122
Developed by:
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Revision # 01
Unit of Competency: 1 Prepare unit, tools, equipment and workplace for
maintenance/repair
NC Level II
Learning
Outcome
Task/Activity
Required
Date
Accomplished
Instructors
Remarks
Complete check-up
of electronically-controlled
domestic
appliances is
conducted and
defects are identified, verified
and documented
against customer
description.
Repair/maintenance
history is verified in
line with the
company procedures.
p.
__________________ ___________________
Trainee’s Signature Trainer’s Signature
Unit of Competency: 2 Diagnose faults of electronically-controlled
domestic appliances.
NC Level II
Learning
Outcome
Task/Activity
Required
Date
Accomplished
Instructors
Remarks
Systematic pre-
testing
procedure is
observed in
accordance with
manufacturer’s
instructions.
System
defect/Fault
symptoms are
identified using
appropriate tools
and equipment
and in accordance
with safety
_________________ __________________
Trainee’s Signature Trainer’s Signature
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 123
Developed by:
Juanito P.Banzon
Revision # 01
Unit of Competency: 3. Maintain/Repair appliances
NC Level II
Learning Outcome Task/Activity
Required
Date
Accomplished
Instructors
Remarks
Personal protective
equipment are used in
accordance with
Occupational Health
and Safety practices.
Electro-static
discharge (ESD)
protection procedure
is followed in
accordance with
current industry
standards.
_________________ __________________
Trainee’s Signature Trainer’s Signature
Unit of Competency: 4. Reassemble and test repaired appliance
NC Level II
Learning Outcome Task/Activity
Required
Date
Accomplish
ed
Instructors
Remarks
Repaired units are
reassembled according to
procedures
Reassembled units
are subjected to
final testing and cleaning in
conformity with
manufacturer’s
specifications
_____________________ ____________________
Trainee’s Signature Trainer’s Signature
Supervise Work-Based Learning
Consumer Electronic Servicing
NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 124
Developed by:
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Revision # 01
TRAINEE’S PROGRESS SHEET
Name : Banzon, Burner J. Trainer : Juanito P. Banzon
Qualification : CES NC II Nominal
Duration :
Units of Competency Training
Activity
Training
Duration
Date
Started
Date
Finished Rating Trainee’s
Initial
Supervisor’s
Initial
Assemble and Disassemble
Consumer Electronic
Products and Systems
7.5 hrs 6-9-14 6-11-14 Competent
Maintain and Repair Audio-
Video Products and Systems
7.5 hrs 6-14-14 6-15-14 Competent
Maintain and Repair
Electronically-Controlled
Domestic Appliances
Service and Repair Cellular
Phones
7.5 hrs 6-15-14 6-16-14 Competent
Total
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 125
Developed by:
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Revision # 01
Name: ______________________________ Date: ___________________
Qualification: _CES NC II
TRAINING SESSION EVALUATION FORM
This post-training evaluation instrument is intended to measure how satisfactory your
trainer prepared and facilitated your training . Please give your honest rating by
checking on the corresponding cell of your response. Your answers will be treated with
utmost confidentiality
TRAINER/
INSTRUCTORS
Name of Trainer:
_________________
__________
Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequat
e
3
Very
Good/Very
satisfactory
4
Outstandin
g
5
1. Orients trainees
about CBT, the use
of CBLM and the
evaluation system
2. Exhibits clearly the
unit of competencies to be
attained at the
start of every
module
3. Motivates and
elicits active participation from
the students or
trainees
4. Keeps records of
evidence/s of
competency
attainment of each student /trainee
5. Instills value of safety and
orderliness in the
classrooms and
workshops
6. Instills the value of
teamwork and positive work
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 126
Developed by:
Juanito P.Banzon
Revision # 01
values
7. Instills good
grooming and hygiene
8. Instills value of time
9. Quality of voice while teaching
10. Clarity of language /dialect used in
teaching
11. Provides extra
attention to
trainees and
students with specific learning
needs
12. Attends classes regularly and
promptly
13. Shows energy and
enthusiasm while
teaching
14. Maximizes use of
training supplies
and materials
15. Dresses
appropriately
16. Shows empathy
17. Demonstrates self-
control
PREPARATION Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequat
e
3
Very
Good/Very
satisfactory
4
Outstandin
g
5
1. Workshop layout
conforms with the components of a
CBT workshop.
2. Number of CBLM is sufficient
3. Objectives of every training session is
well explained
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 127
Developed by:
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Revision # 01
4. Expected activities/outputs
are clarified
PROGRAM
DESIGN AND
DELIVERY
Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequat
e
3
Very
Good/Very
satisfactory
4
Outstandin
g
5
1. Course contents
are sufficient to
attain objectives
2. CBLM are
logically
organized and
presented
3. Information
Sheet are comprehensive in
providing the
required
knowledge
4. Examples,
illustrations and
demonstrations
help you learn
PROGRAM
DESIGN AND
DELIVERY
Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequate
3
Very
Good/Very
satisfactor
y
4
Outstandin
g
5
5. Practice
exercises like Task/Job Sheets
are sufficient to
learn required
skills
6. Valuable
knowledge are
learned through the contents of
the course
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 128
Developed by:
Juanito P.Banzon
Revision # 01
7. Training Methodologies
are effective
8. Assessments
Methods and
evaluation
system, are suitable for the
trainees and the
competencies
9. Recording of
achievements
and competencies
acquired is
prompt and
comprehensive
10. Feedback about
the performance
of learners are given
immediately
TRAINING
FACILITIES /
RESOURCES
Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequate
3
Very
Good/Very
satisfactor
y
4
Outstandin
g
5
1. Training
Resources are
adequate2.
Training Venue is conducive and
appropriate
2. Training Venue
is
conducive and
appropriate
3. Equipment,
Supplies and Materials are
sufficient
4. Equipment, supplies and
Materials are
suitable and
appropriate
5. Promptness in
providing
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 129
Developed by:
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Revision # 01
supplies and Materials
SUPPORT AND STAFF
Poor/
Unsatisfactor
y
1
Fair/
Satisfacto
ry
2
Good
/Adequate
3
Very
Good/Very
satisfactor
y
4
Outstandin
g
5
1. Support Staff
are
accommodating
COMMENTS /SUGGESTIONS:
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
____
The Supervised Industry Training or On the Job Training Evaluation Form below is
an evaluation form to evaluate the implementation of SIT /OJT. It is recommended that
this evaluation form be used and improved so that appropriate areas to be evaluated are
covered.
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 130
Developed by:
Juanito P.Banzon
Revision # 01
SUPERVISED INDUSTRY TRAINING OR ON THE JOB TRAINING EVALUATION
FORM
Dear Trainees:
The following questionnaire is designed to evaluate the effectiveness of the Supervised
Industry Training (SIT) or On the Job Training (OJT) you had with the Industry Partners
of HRB-Phil. Training Center, Inc. Please check ( √ ) the appropriate box corresponding
to your rating for each question asked. The results of this evaluation shall serve as a
basis for improving the design and management of the SIT/OJT to maximize the benefits
of the said Program. Thank you for your cooperation.
Legend:
5 – Outstanding
4 – Very Good/ Very Satisfactory
3 – Good/Adequate
2 – Fair/ Satisfactory
1 – Poor/Unsatisfactory
NA – not applicable
Item No. Question Ratings
INSTITUTIONAL EVALUATION 1 2 3 4 5 NA
1
Has _________ conducted an orientation about
the SIT/OJT program, the requirements and
preparations needed and its expectations?
2
Has _________ the provided the necessary
assistance such as referrals or recommendations
in finding the company for your OJT?
3
Has __________ showed coordination with the
Industry partner in the design and supervision of
your SIT/OJT?
4 Has your in-school training adequate to
undertake Industry partner assignment and its
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 131
Developed by:
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Revision # 01
challenges?
5 Has __________ monitored your progress in the
Industry?
6
Has the supervision been effective in achieving
your OJT objectives and providing feedbacks
when necessary?
7 Did __________conduct assessment of your
SIT/OJT program upon completion?
8
Were you provided with the results of the
Industry and __________)assessment of your
OJT?
Comments/Suggestions
Item No. Question Ratings
INDUSTRY PARTNER EVALUATION 1 2 3 4 5 NA
1 Was the Industry partner appropriate for your
type of training required and/or desired?
2 Has the industry partner designed the training to
meet your objectives and expectations?
3
Has the industry partner showed coordination
with ________ in the design and supervision of
the SIT/OJT?
4
Has the Industry Partner and its staff welcomed
you and treated you with respect and
understanding?
5
Has the industry partner facilitated the training,
including the provision of the necessary
resources such as facilities and equipment
needed to achieve your OJT objectives?/
6 Has the Industry Partner assigned a supervisor
to oversee your work or training?
7
Was the supervisor effective in supervising you
through regular meetings, consultations and
advise?
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 132
Developed by:
Juanito P.Banzon
Revision # 01
8
Has the training provided you with the necessary
technical and administrative exposure of real
world problems and practices?
9
Has the training program allowed you to develop
self-confidence, self motivation and positive
attitude towards work?
10 Has the experience improved your personal skills
and human relations?
11 Are you satisfied with your training in the
Industry?
Comments/Suggestions:
Signature: ________________________
Printed Name: _____________________
Qualification: _____________________
Host Industry Partner: _________________________
Supervisor: ___________________________________
Period of Training: _____________________________
Instructor: Juanito P. Banzon
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 133
Developed by:
Juanito P.Banzon
Revision # 01
Self- Evaluation
The trainer shall design a self-evaluation questionnaire that he/she shall
answer after the conduct of the training. This shall serve as a checklist of what
he/she must do. A short sample is given below.
During the session, did I? Yes No
1. Establish an atmosphere of trust?
2. Encourage participation of the trainees?
3. Assist the trainees when they needed assistance?
4. Consider the feedback of trainees?
5. Remain aware of non verbal communication?
6. Praise effort?
7. Summarize key points?
8. Vary activities and tasks to aid attainment of
competency?
9. Provide opportunities for practice?
10. Achieve the learning objectives?
Sample questions that the trainer could answer:
1. Were there any parts of the session which did not run as expected? Why?
2. Did any unexpected problem arise? Did I deal with them correctly?
3. Were the session outcomes achieved? If not, why?
4. Should anything be changed for the next training sessions?
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Module 4
Conduct Competency
Assessment
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Technical Education and Skills Development Authority
ASSESSMENT AND CERTIFICATION PROGRAM
ATTENDANCE SHEET
Consumer Electronic Servicing NC II
Title of Qualification
Name of Competency Assessment
Center:
Date of Assessment:
No. CANDIDATE’S NAME SIGNATURE RESULT
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Assessor:
_____________________________ Signature over Printed Name
Tesda Representative:
_________________________
Signature over Printed Name Accreditation Number:
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Evidence Plan
Qualification Consumer electronics Servicing NCII
Unit of
competency:
MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED
DOMESTIC APPLIANCES
Ways in which evidence will be collected:
[tick the column]
Observ
ation &
Questionin
g
Dem
onstr
ation &
Questionin
g
Thir
d p
art
y R
eport
Port
folio
Wri
tten
The evidence must show that the trainee…
Set/Prepared workplace for repair job in
line with the company requirements. / / /
Prepared necessary tools, test instruments
and personal protective equipment in line
with job requirements
/ / /
Observed systematic pre-testing
procedures in accordance with
manufacturer’s instructions
/ /
Identified system defects/fault symptoms
using appropriate tools and equipment
and in accordance with safety procedures
/ /
Explained identified defects and faults to
the responsible person and customer in
accordance with enterprise or company
policy and procedures
/ /
Replaced defective parts/components with
identical or recommended appropriate
equivalent ratings
/ / / /
Performed control setting/adjustments in
conformity with service manual
specifications
/ /
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
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Subjected reassembled units to final testing
and cleaning in conformity with manufacturer’s
specifications
/ /
Set/Prepared workplace for repair job in
line with the company requirements. / /
Prepared necessary tools, test instruments
and personal protective equipment in line
with job requirements
/ /
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is
essential in planning training sessions. Please check the appropriate box of your
answer.
CAN I?...
YES
NO
BASIC COMPETENCIES
1.Participate in Workplace Communication
1.1.Access specific and relevant information from
appropriate sources
1.2.Use effective questioning, active listening and
speaking skills to gather and convey information
1.3.Use appropriate form and lines of communication
1.4.Conduct meeting according to established
purpose and protocols
1.5.Use appropriate forms in recording and
transmitting information
1.6.Complete reports according to organizational
guidelines and requirements
2.Work in a Team Environment
2.1.Identify the role and objective of the team and
individual members
2.2.Specify reporting relationships within and outside
the team
2.3.Use appropriate forms of communication and
interaction with team members
2.4.Observe protocols in reporting
2.5.Contribute to the development of the team
work plans and activities
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
3.Practice Career Professionalism
3.1. Identify growth areas and prepare a work
plan towards improving oneself
3.2.Identify inter and intra personal relationships
3.3Prioritize goals according to personal, team and
organizational goals and objectives
3.4.Identify training and career opportunities
4. Practice Occupational Health and Safety Procedures.
4.1. Explain safety regulations according to
organizational procedures.
4.2. Identify possible work hazards and explain
contingency measures in case of workplace accidents.
4.3. Determine effects of hazards and risks and explain
how to control them
COMMON COMPETENCIES
1.Apply Quality Standards
1.1 Check materials and replace faulty ones in
accordance with workplace standards and requirements
1.2.Carry out work assignments in accordance with
standard operating procedures
1.3.Check completed work against standards and
specifications
1.4.Document and prepare a report on deviations from
specific quality standards
2.Perform Computer Operation
2.1 Plan and prepare for task to be undertaken
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/data using computer system
2.5 Use basic functions of a web browser to locate
information. Maintain computer equipment and system
3.Use Hand Tools
3.1 Identify tasks to be undertaken and the appropriate tools to perform the task
3.2 Prepare and check the required hand tools and use them properly
3.3 Use appropriate hand tools and test equipment in
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
accordance with safety rules and procedure
3.4 Perform basic maintenance procedures on hand tools
and test equipment
4.Perform Mensuration and Calculation
4.1 Identify tasks to be performed and the appropriate
measuring instruments required
4.2 Perform measurement and calculation tasks according
to specifications and requirements
4.3 Perform basic maintenance tasks on measuring
instruments according to established rules and
procedure
5. Prepare and Interpret Technical Drawings
5.1 Identify and select the appropriate technical drawing
required
5.2 Identify symbols and Interpret the technical drawing
properly 5.3 Check and validate drawing requirements and
prepare/make changes on electrical/electronic
schematics and drawings
5.4 Explain how to record and store technical drawings,
equipment and instruments properly
6.Terminate and Connect Electrical wiring and Electronic Circuit
6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits
6.3 test termination/ connection of electrical wiring
/circuit connections
CORE COMPETENCIES
1. Assemble/ Disassemble Consumer Electronics Products and Systems.
1.1 Enumerate, explain and apply OHS policies and procedures in assembling and disassembling
consumer electronics products and systems
1.2 Identify and explain the uses/functions of different types of tools, equipment and testing instruments
1.3 Identify electronic symbols and interpret schematic
diagrams and parts list
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
1.4 Apply proper soldering and desoldering techniques
1.5 Apply wiring and cabling techniques
1.6 Apply assembling and disassembling techniques
Perform systematic inspection and apply specific
testing procedures
2.Maintain and Repair Audio/ Video Products and Systems
2.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing audio/video
products and systems
2.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining
and repairing audio/video products and systems
2.3Explain block diagrams and principles of operations of
audio/video products and systems
2.4Interpret schematic diagrams and identify, explain uses
and functions of electronic symbols
2.5Apply systematic troubleshooting, maintenance and
repair techniques to audio/video products and systems using appropriate tools and equipment
2.6Apply reassembly and testing techniques to
audio/video products with proper documentation
3.Maintain and Repair Electronically- Controlled Domestic Appliances
3.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing electronically- controlled domestic appliances
3.2Identify and explain the uses/functions of different
types of tools and testing instruments for maintaining and repairing electronically- controlled domestic
appliances
3.3Explain block diagrams and principles of operations of electronically- controlled domestic appliances
3.4Interpret schematic diagrams and identify, explain uses
and functions of electronic symbols
3.5Apply systematic troubleshooting, maintenance and
repair techniques to electronically-controlled domestic
appliances using appropriate tools and equipment
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
3.6Apply reassembly and testing techniques to electronically- controlled domestic appliances with
proper documentation
4.Maintain and Repair Cellular Phones
4.1Enumerate, explain and apply OHS policies and
procedures in maintaining and repairing cellular
phones
4.2Identify and explain the uses/functions of different types of tools and testing instruments for maintaining
and repairing cellular phones
4.3Explain block diagrams and principles of operations of
cellular phones
4.4Interpret schematic diagrams and identify, explain uses and functions of electronic symbols
4.5Apply systematic troubleshooting, maintenance and
repair techniques to cellular phones using appropriate
tools and equipment
4.6Apply reassembly and testing techniques to cellular
phones with proper documentation
Trainee’s
Signature:
___________________________ Date: _______________
Facilitator’s
Signature:
___________________________ Date: _______________
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Developed by:
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Revision # 01
SAMPLE WRITTEN TEST
TRUE OR FALSE. Read the statements carefully. Write True if the
sentence is correct and False if it is misleading.
6. Water pressure increases at the bottom of the tub? 7. The solenoid is a valve?
8. The fill cycle raise the lid of the washer?
9. Washer is a late-model digital machine with a fill thermistor?
10. The rotary motion of the motor to the back-and-forth motion
of the agitator?
Enumeration
6-15 Give the PROBLEMS COMMON
TO ALL WASHER BRANDS
Conduct Competency Assessment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 144
Developed by:
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Revision # 01
ANSWER KEY
True or False
11. True
12. True
13. False 14. True
15. True
Enumeration
6-10. PROBLEMS COMMON
Washing machine designs vary widely, but there are some things
that all washers have in common. For example,
6. All washers have an electric motor.
7. All washers have both spin and agitate cycles. And since both cycles are
driven by the same electric motor,
8. All washers have some sort of mechanism to change between the two.
9. All washers must also have a way of filling
10. The tub with wash water and a way of draining out used wash water. And
incidental to this, all washers must have a way of controlling water level in the
tub, to prevent spillage by overfill or by centrifugal force during the spin cycle.
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
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QUESTIONING TOOL
Questions to probe the candidate’s underpinning
knowledge
Satisfactory
response
Extension/Reflection Questions Yes No
1. Why do we need 5s and OHS?
2. What is safety in work place?
3. Why do we need to follow steps in a procedure?
4. What is the importance of preparing all tools on practical
area?
Safety Questions
5. What is the importance of explaining the operations of
domestic appliance?
6. Why do you need to identify part of domestic appliance?
7. How would you identify the importance of marks on the
part on domestic appliance?
8. What are step by step in trouble shooting?
Contingency Questions
9. What is part of domestic appliance in trouble shooting?
10. What are basic tools for maintain/repair?
11. How will you handle if the person has electrocuted?
12. How would you provide electrocuted person a first aid?
Job Role/Environment Questions
13. How did you check the malfunction of the equipment
14. Why do you need to clean first practical area?
15. Why do you need to observe proper hand tools all the
time?
16. Why should you follow certain procedure or steps?
Rules and Regulations
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
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Revision # 01
17. What is the standard procedure in explaining the use of a domestic appliance?
18. Explain the maintain and repair domestic understanding
19. How is the implementation of procedures of the executive
troubleshooting done?
20. Why do we need to follow OHS operations?
The candidate’s underpinning
knowledge was:
Satisfactory Not
Satisfactory
Candidate’s Name:
Signature:
Date:
Assessor’s Name:
Signature:
Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Developed by:
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Revision # 01
QUESTIONS ABOUT THE TRAINEE’S DEMONSTRATION OF TASKS
Name:
Qualification: Consumer electronics Servicing NCII
Unit of Competency: Maintain and Repair Electronically- Controlled
Domestic Appliance
QUESTIONS Satisfactory
Responses
Yes No
Set/Prepared workplace for repair job in line with
the company requirements.
Prepared necessary tools, test instruments and
personal protective equipment in line with job
requirements
Observed systematic pre-testing procedures in
accordance with manufacturer’s instructions
Identified system defects/fault symptoms using
appropriate tools and equipment and in accordance
with safety procedures
Explained identified defects and faults to the
responsible person and customer in accordance with enterprise or company policy and procedures
Replaced defective parts/components with identical
or recommended appropriate equivalent ratings
Performed control setting/adjustments in
conformity with service manual specifications
Subjected reassembled units to final testing and
cleaning in conformity with manufacturer’s
specifications
Set/Prepared workplace for repair job in line with
the company requirements.
The Trainee’s underpinning knowledge about the demonstration of tasks
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
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Revision # 01
was:
Satisfactory Not Satisfactory
Feedback to the Trainee:
Overall Performance:
Satisfactory Not Satisfactory
Trainee Signature: Date:
Trainer Signature: Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 149
Developed by:
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Revision # 01
PERFORMANCE CRITERIA CHECKLIST 1
Job Sheet 1
Trainee’s Name: _______________________ Date:
__________________
CRITERIA
Did you…. YES NO
1. Give information about the
machine/equipment.
2. Give information about the washing machine.
3. Demonstrate how to repair a washing machine.
4. Demonstrate how diagnose a problem of a
washing machine.
5. Demonstrate how reassemble and test repaired
appliance.
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Competency Assessment Results Summary (CARS)
Candidate Name:
Assessor Name:
Title of Qualification/ Cluster of
Units of Competency
Consumer Electronics Servicing NC II
Assessment enter:
Date of
Assessment:
The performance of the candidate in the following unit(s) of competency and
corresponding assessment methods Satisfactory Not Satisfactory
Unit of Competency Assessment Method
1. Assemble and Disassemble
Consumer Electronic
Products and Systems
A. Demonstration / Observation with
Oral Questioning
B. Written Test
2.Maintain and Repair Audio-Video
Products and Systems
A. Demonstration / Observation with
Oral Questioning
B. Written Test
3. Maintain and Repair
Electronically-Controlled
Domestic Appliances
A. Demonstration / Observation with
Oral Questioning
B. Written Test
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
4.Service and Repair Cellular
Phones
A. Demonstration / Observation with
Oral Questioning
B. Written Test
Note: Satisfactory Performance shall only be given to candidate who demonstrated successfully all the competencies identified
in the above-named Qualification/Cluster of Units of Competency.
Recommendation
For issuance of NC/COC
(Indicate title/s of COC, if Full Qualification is not
met)
____________________________________
____________________________________
For submission
of
Additional
documents
Specify:________
___
______________
_
For re-assessment (pls. specify)
______________________
______________________
Did the candidate overall performance meet the required evidences/standards? Yes No
OVERALL EVALUATION Competent Not Yet Competent
General Comments [Strengths/Improvements needed]
Candidate signature: Date:
Assessor signature: Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Assessment Center
Manager signature
Date:
CANDIDATE’S COPY (Please present this form when you claim your NC/COC)
COMPETENCY ASSESSMENT RESULTS SUMMARY
Name of Candidate: Date Issued:
Name of AssessmentCenter: Date :
Assessment Results: Competent Not Yet Competent
Recommendation:
For issuance of NC/COC
(Indicate title/s of COC, if Full Qualification is not
met)
____________________________________
____________________________________
For submission of
Additional documents
Specify:_______________
__ _______________
For re-assessment
(pls. specify)
____________________
__________________
Assessed by:
_______________________
Name and Signature
Attested by:
____________________
Name and Signature
Date: Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
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Revision # 01
Module 5
Maintain Training Facilities
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 154
Developed by:
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Revision # 01
SJBFTC WORKSHOP LAY OUT
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 155
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Revision # 01
Operational Procedure
Equipment Type Washing machine
Equipment Code CES-CE-S801
Location Consumer Electronics Servicing Laboratory
Operation Procedure
1. Prepare Separate clothes. You've heard stories about that red sock being mixed in
with that white shirt, and you wouldn't want that to be you, so separate lights from darks. If a shirt is light, but has darker designs on it, you should probably just keep
it with the lights. The same goes for dark clothes with light design
2. Check the tags. Some clothes are made of thin fabrics or have delicate patterns
woven into them; these clothes should not be washed in the washing machine. Most
clothes are OK to machine wash, but if you are unsure, check the tag to see if it says "hand wash only" or "dry clean only" and set these clothes aside.
3. Set the water temperature. If you are washing cotton or very dirty clothes, you
might want to use hot or warm water. If you are washing things like silk, then you
should keep the water temperature lukewarm to cool.
4. Set the time. A lot of washing machines do this automatically, but you may have to
do it by hand. You should set the time for about an hour to an hour and a half,
depending on how dirty the clothes you are washing are.
5. Add the clothes This is pretty simple–just dump your clothes in, but be
careful not to add in any of those other clothes you separated earlier
6. Pour in detergent. This is important, if you do this step wrong, you could ruin your
clothes. You need to know if your washing machine uses high efficiency detergent,
which is liquid, or normal detergent, which is a powder. Use the right kind of
detergent and pour it into the right spot. This is usually either right on top of the clothes, or in a small hole on the top of your washing machines. The amount of
detergent needed varies by brand of detergent and type of washer, so check the
back of the detergent box and also look for any labels on your washing machine.
7. Turn on your washer. Ah, sweet success, now all you have to do is hit that on
button and you're ready to go.
JUANITO P. BANZON
Signature over Printed Name Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 156
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Revision # 01
Unit of Competency: MAINTAIN TRAINING FACILITIES
Consumer Electronics Servicing Schedule
Qualification : Consumer Electronic
Servicing NC II
Station Room
Laboratory
Area /
Section
: Practical Room
Laboratory
Tools /
Eqpt.
In - Charge : Services
ACTIVITIES
Responsible
Person
Schedule for the Month of
_________________
Daily Every
other
Day
Weekly
Every
15th
Day
Monthly Remarks
Clean tools
and
equipment
Maintenance
X
Clean Floors Trainees X
Clean Walls
& Window
Maintenance X
Clean Ceiling Maintenance X
Clean long
table
Maintenance X
Clean
Comfort
Room
Maintenance X
Dispose
waste
Maintenance X
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
WORKSHOP CONSUMER ELECTRONICS SERVICING SCHEDULE
DAILY TASK YES NO
Dispose segregated waste; clean garbage cans
Sweep floors; if wet, wipe dry
Wipe and clean whiteboards
Clean and arrange working tables
Clean and check mounting of machines/equipment
Before leaving, collect stubs and other welding wastes.
WEEKLY TASK YES NO
Clean posters, visual aids and update accomplishment/Progress
Charts
Clean bulbs/lamps/ceilings/walls
Clean/Wash of windows/glasses/mirrors
Clean and check tools, machines, supplies, materials
Sanitize garbage receptacles
Empty water collector; clean body of Water Dispenser
MONTHLY TASK YES NO
Conduct inventory
Clean and arrange tool room
Inspect electrical system; clean cables, wires
Clean instructional materials & modules; arrange and put in order
Inspect and clean air-conditioning equipment filter; clean body
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
EQUIPMENT MAINTENANCE SCHEDULE
EQUIPMENT TYPE Washing machine
EQUIPMENT CODE CES-CE-S801
LOCATION Consumer Electronics Servicing Laboratory
ACTIVITIES
MANPOWER
Schedule for the Month of July
Daily Every
Other
Day
Weekly Every
15th
Day
Monthly Remarks
1. Checking
of the parts
of cart, like
bumper,
wheels, etc
In-charge X Activity is
done
before
and after
using the
equipment
2. Checking
of any
physical
damage
In-charge X Activity is
done
before
and after
using the
equipment
3. Repairing
damage
parts
In-charge X Activity is
done
before
and after
using the
equipment
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 159
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Revision # 01
Consumer Electronics Servicing INSPECTION CHECKLIST
Section/Area
In-Charge
Consumer Electronics Servicing LABORATORY
YES
NO
INSPECTION ITEMS
/ 1. Are the walls, ceiling, floors and other fixtures well-cleaned
and in order?
/ 2. Are all furniture free from dust and in order?
/ 3. Is the equipment arranged properly for the purpose of
learning and skills development, safety and maintenance?
/ 4. Is the equipment well-cleaned and in order?
/ 5. Are learning areas properly lighted and well ventilated?
/ 6. Are the chairs and tables arranged properly?
/ 7. Are comfort room cleaned and with enough supply of
water?
/ 8. Are waste properly disposed?
/ 9. Are the beddings/curtains clean?
Inspected by:
Date:
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 160
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Revision # 01
MAINTENANCE INSPECTION CHECKLIST
Equipment Type : Washing Machine
Property Code/Number : CES-CE-S801
Location : Consumer Electronics Servicing Laboratory
Person-In-Charge :
Inspected by :
Date of Inspection :
YES NO INSPECTION ITEMS
/ 1. Is the Washing Machine free from dust?
/ 2. Is the Washing Machine in good condition?
/ 3. Is the Washing Machine arranged for safety and ease
for maintenance? / 4. Are the parts in good condition?
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
TAG-OUT BILL
DANGER/CAUTION TAG-OUT INDEX AND RECORD AUDITS
LOG
SERIAL
DATE
ISSUED
TYPE
(Danger/Caution)
DESCRIPTION
(System Components,
Test reference ,etc.
DATE
COMPLETED
01 Danger Open Electrical Wiring
02 Caution Overheating Surface
Prepared by: Approved:
JUANITO P. BANZON ___________________
Trainer Supervisor
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 162
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Revision # 01
WORK REQUEST
Unit No.
02
Description:
Repair of Washing Machine
Observation: Repair washing machine problem
Date Reported:
July 08, 2014
Reported by:
Juanito P. Banzon
Activity: Replacement of replace damage part
Date completed:
July 15, 2014
Sign:
Spare parts used: New Parts of washing machine
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
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Revision # 01
BREAKDOWN / REPAIR REPORT
Area /
Section
: Consumer Electronics Laboratory
Area /
Section
:
FACILITY TYPE NATURE OF
BREAKDOWN RECOMMENDATION
Washing machine
Repair washing problem
For replacement new
washing machine parts
Reported by: Date
JUANITO P.BANZON
Signature Over Printed
Name
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 164
Developed by:
Juanito P.Banzon
Revision # 01
SALVAGE REPORT
Area /
Section
: Consumer Electronics Servicing
Laboratory
Area /
Section
:
FACILITY TYPE PART ID RECOMMENDATION
Washing machine
Repair washing
problem
For replacement new
washing machine parts
Reported by: Date
JUANITO P.BANZON
Signature Over Printed
Name
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 165
Developed by:
Juanito P.Banzon
Revision # 01
EQUIPMENT RECORD W/ CODE AND DRAWING
No. Location Eqpt.
No. Qty Title Description
PO
No.
Drawing
Ref.
1
CES101 CES
01
2 Power
Supply
Metal cases
material
0080-
REG
01 2012
2 CES102 CES
03
2 Washing
Machine
Standard Size 0081-
REG
01 2013
3 CES103 CES
04
1 Rice
cooker
With
peripherals
0082-
REG
01 2014
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 166
Developed by:
Juanito P.Banzon
Revision # 01
INSPECTION REPORT
FACILITY TYPE INCIDENT ACTION TAKEN PROGRESS/
REMARKS
Washing machine
Repair washing
problem
For replacement
new washing
machine parts
Replace
Handle leak
parts of washing
machine
Report to
maintenance
Replace / Repair
Reported by:
JUANITO P. BANZON
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 167
Developed by:
Juanito P.Banzon
Revision # 01
Module 6
Utilize Electronic Media in
Facilitating Training
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 168
Developed by:
Juanito P.Banzon
Revision # 01
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 169
Developed by:
Juanito P.Banzon
Revision # 01
Consumer Electronic
Servicing NC-II
Date Developed:
July 8,2014
Document No.
Issued by:
SJBFTC
Page 170
Developed by:
Juanito P.Banzon
Revision # 01