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    An exhaustive case study of Lean Manufacturing

    CHAPTER-1

    INTRODUCTION

    1.1 Background

    This research addresses the application of lean manufacturing

    concepts to the continuous production/ process sector. After World

    War II, Japanese manufacturers, particularly in the automotive industry,

    were faced with the dilemma of shortages of material, financial, and

    human resources. Eiji Toyoda and Taiichi Ohno at the Toyota Motor

    Company in Japan pioneered the concept of the Toyota Production

    System, or what is known today in the US as Lean Manufacturing.

    The basic idea behind the system is eliminating waste. Waste is defined

    as anything that does not add value to the end product from the

    customers perspective. The primary objective of lean manufacturing

    is to assist manufacturers who have a desire to improve their

    companys operations and become more competitive through the

    implementation of different lean manufacturing tools and techniques.

    Quickly following the success of lean manufacturing in

    Japan, other companies and industries, particularly in the US, copied

    this remarkable system .The term lean as Womackand Jones (1994 )

    define it denotes a system that utilizes less ,in terms of all inputs, to

    create the same outputs as those created by a tradition mass

    production system, while contributing increased varieties for the

    end customer Lean is to manufacture only what is needed by the

    customer, when it is needed and in the quantities ordered. The

    manufacture of goods is done in a way that minimizes the time taken

    to deliver the finished goods, the amount of labor required,

    and the floor-space required, and it is done with the highest quality,

    and usually, at the lowest cost.

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    1.2 Problem Statement

    Major businesses in the India have been trying to adopt new

    business initiatives in order to stay alive in the new competitive

    market place. Lean manufacturing is one of these initiatives that

    focus on cost reduction by eliminating non-value added activities.

    These tools and techniques of lean manufacturing have been widely

    used in the discrete industry starting with the introduction of the

    original Toyota Production System. Tools including just in time,

    cellular manufacturing, total productive maintenance, single-

    minute exchange of dies, and production smoothing have been

    widely used in discrete parts manufacturing sectors such as

    automotive, electronic and appliance manufacturing.

    Applications of lean manufacturing to the continuous

    process industry have been far fewer Inpart , it has been argued that

    this is because such industries are inherently more efficient and

    present relatively less need for such improvement activities

    Managers have also been hesitant to adopt lean manufacturing

    tools and techniques to the continuous process industry because of

    reason such has high volume and low variety products, large

    inflexible machines, and the long setup times that characterize the

    process industry. As an example, it is difficult to use

    the cellular manufacturing concept in a process facility due to the fact

    that equipment is large and not easy to move.

    While it seems that some lean manufacturing tools are

    difficult to adapt in the process industry, others are not .For

    example, This project is driven by the fact that while researchers and

    practitioners have widely used lean manufacturing tools in the

    discrete industry, nobody has systematically investigated how to

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    apply lean tools and techniques to a continuous process facility

    due to the differences exhibited between the two manufacturing

    environments. In order to compete in todays global competitive

    market the continuous process industry also needs to look for more

    ways to gain a competitive edge.

    1.3 Project Objective

    The goal of this research is to investigate how the tools of

    lean manufacturing can be adapted from the discrete to the

    continuous manufacturing environment and to evaluate their

    benefits at a specific industrial concern and then to apply in the

    workshop of S.R.M.G.P.C. . Although the process and discrete

    industry share several common characteristics, there are also areas

    where they are very different. Both manufacturing settings have

    overlap, but at the extreme, each has its unique characteristics. The

    objective is to look at commonalities between discrete and

    continuous manufacturing where lean techniques from the discrete

    side are directly applicable, and to also examine ways to do so in

    other areas where this may not be quite so straightforward.

    The objective is to systematically demonstrate how lean

    manufacturing tools when used appropriately can help the process

    industry to eliminate waste, have better inventory control, better

    product quality, and better overall financial and operational

    procedures. In this research the S.R.M.G.P.C workshop will be used

    to represent the continuous process industry, and much of the work

    will be carried out at an actual production facility.

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    1.4 Project Approach

    The initial step in this research is to systematically study

    and define the history of the lean manufacturing concept and its

    different tools and techniques. It will then examine where most of

    the lean tools and techniques have been used. This will be

    followed by a literature review of the process industry and a study of

    the findings regarding applications of lean concepts to continuous

    manufacturing, and the Hindustan Aeronautics Limited in particular.

    The next step is to develop the continuous process industrywith respect to its product/process characteristics and the relative

    balance of discrete and continuous operations. This taxonomy is used

    to contrast the process industry and to characterize the process

    industry into distinguishable groups. Next, this is used to examine

    and identify specific lean manufacturing tools and techniques that

    could be applicable.

    To study the effect of lean tools in the process sector the

    Hindustan Aeronautics Limited is used to illustrate the procedures of

    implementing lean tools at a process facility. Firstly this is used to

    identify sources of waste and then identify lean tools to try to reduce

    this waste then develop a system with lean tools applied to it.

    Secondly, a simulation model is developed to quantify the benefits

    gained from using lean tools and techniques.

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    CHAPTER-2

    LITERATURE REVIEW2.1 The History of Lean

    After World War II Japanese manufacturers were faced with

    the dilemma of vast shortages of material, financial, and human

    resources The problems that Japanese manufacturers were faced with

    differed from those of their Western counterparts. These conditions

    resulted in the birth of the lean manufacturing concept Toyota

    Motor Company, led by Its president Toyoda recognized that

    American automakers of that era were out producing their Japanese

    counterparts; in the mid 1940s American companies were

    outperforming their Japanese counterparts by a factor of ten In order

    to make a move toward improvement early Japanese leaders such as

    Toyoda Kiichiro, Shigeo Shingo ,and Taiichi Ohnodevised a new,

    disciplined, process oriented system, which is known today as the

    Toyota Production System, or Lean Manufacturing., who was

    given the task of developing as system that would enhance

    productivity at Toyota is generally considered to be the primary

    force behind this system. Ohno drew upon some ideas from the

    West, and particularly from Henry Fords book Today and

    Tomorrow. Fords moving assembly line of continuously flowing

    material formed the basis for the Toyota Production System After

    some experimentation, the Toyota Production System was developed

    and refined between 1945 and 1970, and is still growing today all

    over the world. The basic underlying idea of this system is to minimize

    the consumption of resources that add no value to a product.

    In order to compete in todays fiercely competitive market, US

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    manufacturers have come to realize that the traditional mass

    production concept has to be adapted to the new ideas of lean

    manufacturing. A study that was done at the Massachusetts Institute of

    Technology of the movement from mass production toward lean

    manufacturing, as explained in the book The Machine That

    Changed the World (Womack, Jonesand Ross, 1990), awoke the

    US manufacturers from their sleep. The study underscored the great

    success of Toyota at NUMMI (New United Motor Manufacturing

    Inc.) and brought out the huge gap that existed between the

    Japanese and Western automotive industry. The ideas came to be

    adopted in the US because the Japanese companies developed,

    produced and distributed products with half or less human effort,

    capital investment, floor space, tools, materials, time, and overall

    expense(Womacketal.,1990)

    2.2 What is Lean Manufacturing?

    Much as mass production was the production system

    of the 20th century, lean manufacturing, which focuses on the

    elimination of waste in the production process, has been

    heralded as the production system of the 21st century.

    Although the Japanese automaker Toyota pioneered the

    concept, the term lean manufacturing itself was coined in

    the early 1990s by three researchers from the Massachusetts

    Institute of Technology. The National Institute of Standards and

    Technology (NIST) Manufacturing Extension Partnerships Lean

    Network offers the following definition of lean manufacturing:

    A systematic approach to identifying and eliminating

    waste through continuous improvement, flowing the product at the

    pull of the customer in pursuit of perfection. Although the

    definition can be brief, it is packed with information .First,

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    the approach to becoming lean must be systematic. You can

    try to improve certain areas of the business and have some

    degree of success, but to truly realize the benefits of lean, you

    must start with an overall strategy and put it into place in the

    right order. Second, a lean strategy focuses on eliminating

    waste. Later in this paper, we will learn about common types

    of waste and the methods used to identify and eliminate them.

    Third, it is important to note the phrases continuous

    improvement and pursuit of perfection. Perfection can never

    be achieved, but each step closer increases the profitability

    and viability of the company. The process of developing a

    lean enterprise never ends. Lean is not a destination but a

    journey. There is always something else that you can do to

    reduce waste or improve a process.

    2.3 What Is Lean?

    The new uprising in the manufacturing goods and service

    sector has created great challenges for US industry. The customer

    driven and highly competitive market has rendered the old-fashionedmanagerial style an inadequate tool to cope with these challenges.

    These factors present a big challenge to companies to look for new

    tools to continue moving up the ladder in a global, competitive,

    growing market. While some companies continue to grow based on

    economic constancy, other companies struggle because of their lack

    of understanding of the change of customer mind-sets and cost

    practices. To get out of this situation and to become more profitable,

    many manufacturers have started to turn to lean manufacturing

    principles to elevate the performance of their firms.

    The basic ideas behind the lean manufacturing system, which

    have been practiced for many years in Japan, are waste elimination,

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    cost reduction, and employee empowerment. The Japanese

    philosophy of doing business is totally different than the philosophy

    that has been long prevalent in the US. The traditional belief in the

    west had been that the only way to make profit is to add it to the

    manufacturing cost in order to come up with a desired selling price.

    On the contrary, the Japanese approach believes that customers

    are the generator of the selling price. The more quality one builds into

    the product and the more service one offers, the more the price that

    customers will pay. The difference between the cost of the product

    and this price is what determines the profit. The lean manufacturing

    discipline is to work in every facet for eliminating waste in order to

    reduce cost, generate capital, bring in more sales, and remain

    competitive in a growing global market. The value stream is defined

    as the specific activities within a supply chain required to design,

    order and provide a specific product or value. The term lean, as

    Womack and his colleagues defined, denotes a system that utilizes

    less, in term of all inputs, to create the same outputs as those

    created by a traditional mass production system, while contributing

    increased varieties for the end customer (Panizzolo, 1998). This

    business philosophy goes by different names Just-in-time

    manufacturing, world class manufacturing, and continuous flow are all

    terms that are used in parallel with lean manufacturing. So the

    resounding principle of lean manufacturing is to reduce cost through

    continuous improvement that will eventually reduce the cost of services

    and products, thus growing more profits.

    Lean focuses on abolishing or reducing wastes (or

    muda, the Japanese word for waste) and on maximizing or fully

    utilizing activities that add value from the customers perspective.

    From the customers perspective, value is equivalent to anything that

    the customer is willing to pay for in a product or the service that

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    follows. So the elimination of waste is the basic principle of lean

    manufacturing. For industrial companies, this could involve any of

    the following (Womack et al., 1990; Ohno, 1997; Monden, 1998;

    Shingo, 1997; Mid-America Manufacturing Technology Center,

    2000):

    Material: Convert all raw materials into end products. Try to avoid excess raw

    materials and scrap.

    Inventory: Keep constant flow to the customer and to not have idle material.

    Overproduction: Produce the exact quantity that customers need, and when they

    need it.

    Labor: Get rid of unwarranted movement of people.

    Complexity: Try to solve problems the uncomplicated way rather

    than the complex way. Complex solutions tend to produce more waste

    and are harder for people to manage

    Energy: Utilize equipment and people in the most productive ways

    Avoid unproductive operations and excess power utilization.

    Space: Reorganize equipment, people, and workstations to get a better space

    arrangement.

    Defects: Make every effort to eliminate defects.

    Transportation: Get rid of transportation of materials and information that does

    not add value to the product.

    Time: Avoid long setups, delays, and unexpected machine downtime.

    Unnecessary Motion: Avoid excessive bending or stretching and frequently lost

    items.

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    Waste sources are all related to each other and getting rid of one

    source of waste can lead to either elimination of, or reduction in

    others. Perhaps the most significant source of waste is inventory.

    Work-in-process and finished parts inventory do not add value to a

    product and they should be eliminated or reduced. When inventory is

    reduced, hidden problems can appear and action can be taken

    immediately. There are many ways to reduce the amount of

    inventory, one ofwhich is reducing production lot sizes. Reducing

    lot sizes however, should be followed by a setup time reduction so

    as to make the cost per unit constant as the famous economic

    order quantity formula states. At Toyota, Shingo developed the

    concept of single minute exchange of reduce set up times (Shingo,

    1997); for instance, setup times in large punch presses could be

    reduced from hours to less than ten minutes. This has a big effect on

    reducing lot sizes. Another way to reduce inventory is by trying

    to minimize machine downtime (Shingo, 1997). This can be done by

    preventive maintenance. It is clear that when inventory is reduced

    other sources of waste are reduced too. For example, space that was

    used to keep inventory can be utilized for other things such as to

    increase facility capacity. Also, reduction in setup times as a means to

    reduce inventory simultaneously saves time, thus is reducing time as a

    source of waste.

    Transportation time is another source of waste. Moving parts

    from one end of the facility to another end does not add value to the

    product. Thus, it is important to decrease transportation times within

    the manufacturing process. One way to do this is to utilize a cellular

    manufacturing lay out to ensure a continuous flow of the product.

    This also helps eliminate one other source of waste, which is energy.

    When machines and people are grouped into cells, unproductive

    operations can be minimized because a group of people can be fully

    dedicated to that cell and this avoids excess human utilization.

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    Another source of waste is defects and scrap materials . Total

    productive maintenance is one way to eliminate defects and scrap

    Manufacturing parts that are fault-free from the beginning has

    profound consequences for productivity (Hayes and Clark,

    1986).

    There is no question that the elimination of waste is an essential

    ingredient for survival in todays manufacturing world. Companies

    must strive to create high-quality, and low cost products that can reach

    the customers in the shortest time possible. There are sets of tools

    that were developed at Toyota and that can be utilized to eliminate or

    at least reduce the sources of waste.

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    CHAPTER-3

    TOOLS AND TECHNIQUES OF LEAN

    MANUFACTURING

    Once companies pinpoint the major sources of waste,

    tools such as continuous improvement, just-in-time production,

    production smoothing, and others will guide companies through

    corrective actions so as to eliminate waste. In the following sections a

    brief description of such tools is given.

    3.1 Cellular Manufacturing

    Cellular manufacturing is one of the cornerstones when

    one wants to become lean. Cellular manufacturing is a concept that

    increases the mix of products with the minimum waste possible. A

    cell consists of equipment and work-stations that are arranged

    in an order that maintains a smooth flow of materials and

    components through the process. It also has assigned operators who

    are qualified and trained to work at that cell.

    Arranging people and equipment into cells has great advantage

    in terms of achieving lean goals. One of the advantages of cells is

    the one-piece flow concept, which states that each product moves

    through the process one unit at a time without sudden interruption,

    at a pace determined by the customers need. Extending the productmix is another advantage of cellular manufacturing. When customers

    demand a high variety of products as well as faster delivery

    rates, it is important to have flexibility in the process to

    accommodate their needs. This flexibility can be achieved through

    grouping similar products into families that can be processed on the

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    same equipment in the same sequence. This will also shorten

    the time required for changeover between products, which will

    encourage production in smaller lots. Other benefits associated with

    cellular manufacturing include:

    Inventory reduction.

    Reduced transport and material handling.

    Better space utilization.

    Lead time reduction.

    Identification of causes of defects and machine problems.

    Improved productivity.

    Enhanced teamwork and communication.

    Enhanced flexibility and visibility

    3.2 Kaizen(Continuous Improvement)

    Kaizen(Continuous improvement) is another fundamental

    principle of lean manufacturing. It is a systematic approach to

    gradual, orderly, continuous improvement. In manufacturing settings

    improvements can take place in many forms such as reduction of

    inventory, and reduction of defective parts.

    The first deals with moving those items that are not

    currently being used on a continuous basis (e.g., items that will not

    be used for the next month or so) away from those that are. Moving

    those items and tossing away needless items will make material flow

    smoothly, and workers move and work easily (Feld, 2000)

    This will make it easier to move those items that are not

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    labeled from that area. Arranging items in the right place will

    make tools, jigs, fixtures, and resources noticeable, detectable, and

    easy to use (Feld, 2000).

    It deals with cleaning and sweeping the work place

    methodically. The workplace should look neat and clean and

    ready to use for the next shift. The work place should be

    maintained on a regular basis (e.g., daily). All tools and items

    should be in the right place and nothing should be missing. A well-

    maintained workplace creates a healthy environment to work with

    (Feld, 2000).

    It is also maintaining a high standard of house-keeping and

    workplace arrangement. If every area has people assigned to it then

    everyone has responsibility to maintain a high standard of

    housekeeping and cleaning (Feld, 2000).

    It is managements accountability to train people to follow

    house- keeping rules. Management should implement the house-

    keeping rules in a practiced fashion so that their people can adjust

    themselves accordingly. Management should keep surveying the

    shop floor, explain what they want from people, reward those who

    follow and instruct those who do not (Feld, 2000) .

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    Fig 3.1

    3.3 Standardization of Work

    A very important principle of waste elimination is the

    standardization of worker actions Standardized work basically

    ensures that each job is organized and is carried out in the most

    effective manner. No matter who is doing the job the same level of

    quality should be achieved. At Toyota every worker follows the

    same processing steps all the time. This includes the time

    needed to finish a job, the order of steps to follow for each job, and the

    parts on hand By doing this one ensures that line balancing is

    achieved, unwarranted work-in-process inventory is minimized and

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    Continuous Improvement: Do it again!

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    non-value added activities are reduced.

    3.4 Total Productive Maintenance

    Machine breakdown is one of the most important issues that

    concern the people on the shop floor. The reliability of the

    equipment on the shop floor is very important since if one

    machine breaks down the entire production line could go down.

    An important tool that is necessary to account for sudden machine

    break downs is total productive maintenance In almost any lean

    environment setting a total productive maintenance program is very

    important.

    There are three main components of a total productive

    maintenance program preventive maintenance, correctivemaintenance,

    and maintenance prevention. Preventive maintenance has to do with

    regular planned maintenance on all equipment rather than random

    check ups. Workers have to carry out regular equipment maintenance to

    detect any anomalies as they occur. By doing so sudden machines

    breakdown can be prevented, which leads to improvement in the

    throughput of each machine. Corrective maintenance deals with

    decisions such as whether to fix or buy new equipment. If a

    machine is always down and its components are always breaking

    down then it isbetter to replace those parts with newer ones.

    As a result the machine will last longer and its uptime will

    be higher. Maintenance prevention has to do with buying the right

    machine. If a machine is hard to maintain (e.g., hard to lubricate or

    bolts are hard to tighten) then workers willbe reluctant to maintain

    the machine on a regular basis, which will result in a huge amount

    of lost money invested in that machine.

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    3.5 5 S

    There are no world class manufacturing companies without the 5 Ss in

    place.The 5 Ssprovide the foundation for any manufacturing business wishing tostart along the path of Continuous Improvement. The 5 Ssprovide a structure forsupporting Productivity, Quality and Health & Safety. The 5 Ssfosters a sense ofgenuine pride and personal ownership in the work environment. The 5 Ssform acommon sense approach to a better working environment.The 5 Ss are based on 5Japanese words; these have been translated into 5 English equivalents. First S refers

    to Sort for Japanese word Seiri, it means to determine which materials are necessary

    in the area. Second S refers to Straighten for Japanese word Seiton, it means to

    remove unnecessary items from the workplace. Third S refers to

    Sweep for

    Japanese word Seiso, it means to clean up the workplace & perform routine

    maintenance. Fourth S refers to Standardise for Japanese word Seiketsu, it means to

    have a place for everything or to have everything in its place. Fifth S refers to Self

    Discipline for Japanese word Shitsuke, it means making the previous 4 Ss part of

    every day life and sustainable, and to promote a self disciplined culture.

    Fig.3.2

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    3.5.1 Introduction

    5S is a system to reduce waste and optimize productivity

    through maintaining an orderly workplace and using visual cues to

    achieve more consistent operational results. Implementation of this

    method cleans up and organizes the workplace basically in its

    existing configuration, and it is typically the first lean method which

    organizations implement.

    The 5S pillars, Sort (Seiri), Set in Order (Seiton), Shine (Seiso),

    Standardize (Seiketsu), and Sustain (Shitsuke), provide a methodology

    for organizing, cleaning, developing, and sustaining a productive work

    environment. In the daily work of a company, routines that maintain

    organization and orderliness are essential to a smooth and efficient

    flow of activities. This lean method encourages workers to improve

    their working conditions and helps them to learn to reduce waste,

    unplanned downtime, and in-process inventory.

    A typical 5S implementation would result in significant

    reductions in the square footage of space needed for existing

    operations. It also would result in the organization of tools and

    materials into labeled and color coded storage locations, as well as

    kits that contain just what is needed to perform a task. 5S provides

    the foundation on which other lean methods, such as TPM, cellular

    manufacturing, just-in-time production, and six sigma can be

    introduced.

    3.5.2 Method and Implementation Approach

    5S is a cyclical methodology: sort, set in order, shine,

    standardize, sustain the cycle. This results in continuous improvement.

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    3.5.3 The 5S Pillars

    3.5.3.1. Sort

    Sort, the first S, focuses on eliminating unnecessary items from

    the workplace that are not needed for current production operations.

    An effective visual method to identify these unneeded items is called

    red tagging, which involves evaluating the necessity of each item in

    a work area and dealing with it appropriately. A red tag is placed on all

    items that are not important for operations or that are not in the proper

    location or quantity. Once the red tag items are identified, these items

    are then moved to a central holding area for subsequent disposal,

    recycling, or reassignment. Organizations often find that sorting

    enables them to reclaim valuable floor space and eliminate such things

    as broken tools, scrap, and excess raw material.

    3.5.3.2. Set In Order

    Set In Order focuses on creating efficient and effective storage

    methods to arrange items so that they are easy to use and to label them

    so that they are easy to find and put away. Set in Order can only be

    implemented once the first pillar, Sort, has cleared the work area ofunneeded items. Strategies for effective Set In Order include painting

    floors, affixing labels and placards to designate proper storage

    locations and methods, outlining work areas and locations, and

    installing modular shelving and cabinets.

    3.5.3.3 Shine

    Once the clutter that has been clogging the work areas is

    eliminated and remaining items are organized, the next step is to

    thoroughly clean the work area. Daily follow-up cleaning is necessary

    to sustain this improvement. Working in a clean environment enables

    workers to notice malfunctions in equipment such as leaks, vibrations,

    breakages, and misalignments. These changes, if left unattended, could

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    lead to equipment failure and loss of production. Organizations often

    establish Shine targets, assignments, methods, and tools before

    beginning the shine pillar.

    3.5.3.4 Standardize

    Once the first three 5Ss have been implemented, the next pillar

    is to standardize the best practices in the work area. Standardize, the

    method to maintain the first three pillars, creates a consistent approach

    with which tasks and procedures are done. The three steps in this

    process are assigning 5S (Sort, Set in Order, Shine) job responsibilities,

    integrating 5S duties into regular work duties, and checking on the

    maintenance of 5S. Some of the tools used in standardizing the 5S

    procedures are: job cycle charts, visual cues (e.g., signs, placards,

    display scoreboards), scheduling of five-minute 5S periods, and

    check lists. The second part of Standardize is prevention preventing

    accumulation of unneeded items, preventing procedures from breaking

    down, and preventing equipment and materials from getting dirty.

    3.5.3.5 Sustain

    Sustain, making a habit of properly maintaining correct

    procedures, is often the most difficult S to implement and achieve.

    Changing entrenched behaviors can be difficult, and the tendency is

    often to return to the status quo and the comfort zone of the old way

    of doing things. Sustain focuses on defining a new status quo and

    standard of work place organization. Without the Sustain pillar the

    achievements of the other pillars will not last long. Tools for sustaining

    5S include signs and posters, newsletters, pocket manuals, team and

    management check-ins, performance reviews, and department tours.

    Organizations typically seek to reinforce 5S messages in multiple

    formats until it becomes the way things are done.

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    3.5.4 Potential Benefits

    Painting the machines and the equipment light colors and

    cleaning the windows, often done under the Shine pillar, decreases

    energy needs associated with lighting.

    Painting and cleaning makes it easier for workers to notice

    spills or leaks quickly, thereby decreasing spill response. This can

    significantly reduce waste generation from spills and clean-up.

    The removal of obstacles and the marking of main thoroughfares

    decreases the potential of accidents that could lead to spills and

    associated hazardous waste generation (e.g., spilled material, absorbent

    pads and clean up materials).

    Regular cleaning, as part of the Shine pillar, decreases the

    accumulation of cuttings, shavings, dirt, and other substances that can

    contaminate production processes and result in defects. Reduction in

    defects has significant environmental benefits (e.g., avoided materials,

    wastes, and energy needed to produce the defective output; avoided

    need to dispose of defective output)

    5S implementation can significant reduce the square footage

    needed for operations by organizing and disposing of unused

    equipment and supplies. Less storage space decreases energy needed to

    heat and light the space.

    Organizing equipment, parts, and materials so they are easy to

    find can significantly reduce unneeded consumption. Employees are

    more likely to finish one batch of chemicals or materials before

    opening or ordering more, resulting in less chemicals or materials

    expiring and needing disposal.

    5S visual cues (e.g., signs, placards, scoreboards, laminated

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    procedures in workstations) can be used to raise employee

    understanding of proper waste handling and management procedures,

    as well as workplace hazards and appropriate emergency response

    procedures. 5S techniques can be used to improve labeling of

    hazardous materials and wastes. In addition, environmental procedures

    often are separate from operating procedures, and they are not easily

    accessible to the workstation. 5S implementation often result is easy to

    read, laminated procedures located in workstations. Integration with 5S

    visual cues and operating procedures can improve employee

    environmental management.

    3.5.5PotentialShortcomings

    Regularly painting and cleaning machines and equipment could

    lead to increased use of paints and cleaning supplies. Paints and

    cleaning supplies may contain solvents and/or chemicals that can result

    in air emissions or increased waste generation.

    Disposing of unneeded equipment and supplies creates a short-

    term surge in waste generation. In some cases, there may be unlabeled

    wastes that could be hazardous. Failure to involve environmental

    personnel in waste handling could result in some wastes being

    disposed improperly or in lost opportunities for reclamation or

    recycling.

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    Fig 3.3

    3.6 From Lean Manufacturing to Lean Enterprise

    The elimination of waste is a process that examines the

    system as a whole .The big picture is to look at the interdependent

    segments of the company starting from raw materials to distribution

    and sales of finished goods.

    The lean enterprise can be defined as a group of

    individuals, functions, and legally separate but operationally

    synchronized companies. By managing the whole system we are

    looking to manage the value adding activities holistically and not as a

    sum of separate parts. Making of an enterprise lean means that

    workers, managers, suppliers, and customers are all considered

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    as powerful assets of the company.

    Managers have recognized that in order to deliver to the

    customer satisfaction and thebest quality product, the organization

    must focus on the critical main processes rather than concentrating

    on individual functions or departments These processes should serve

    two main objectives. The first is to make the customer believe in the

    organization as a qualified provider of a product, and the second is to

    demonstrate a capability that will win an order. To accomplish this,

    companies and managers should put more efforts to elevate the

    whole enterprise as opposed to focusing on the performance of

    persons, functions, and parts of the company.

    Lean enterprise is an extension of lean manufacturing.

    However, lean enterprise goes further by concentrating on the firm,

    its employees, its partners, and its suppliers, to bring value to the

    customer from his or her perspective. The lean enterprise tries to line

    up and coordinate the value creating process for a finished product

    or service along the value stream. It tries to thoroughly examine all

    the steps that are needed to bring a new product or service from ideato production, from order to delivery, and from raw material to final

    delivered product. These steps can be perfectly accomplished by

    including all parties involved. All processes are continually examined

    against the customer's definition of value, and non-value added

    activities and waste are forcefully and methodically eliminated.

    There are three different types of activities that exist in

    almost all organization:

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    3.6.1 Value adding activities:

    These include all the activities that the customer envisions as

    valuable either in a product or as a service. Examples include

    converting iron ore (with other things) into cars, forging raw material,

    and painting a car body. To define a value adding activity, one should

    ask if a customer would be willing to pay for the activity.

    3.6.2 Necessary non-value adding activities:

    These are activities that in the eye of the final customerdo not

    make a product or service more valuable but are necessary under

    the current operating conditions. Such waste is difficult to removeimmediately and should be targeted for longer-term change.

    Examples include walking long distances to pick up parts, or

    unpacking vendor boxes. These can be removed by changing the

    current layout of a line or organizing vendor items to be delivered

    unpacked.

    3.6.3 Unnecessary non-value adding activities:

    These include all the activities that the customer envisions

    as not valuable either in a product or as a service, and are also not

    necessary under the current circumstances. These activities are pure

    waste and should be targeted for immediate removal. Examples

    include waiting time, stacking of products and double transfers.

    There are a lot of companies that are implementing lean

    manufacturing. However, many of these are still coping with

    mastering the idea due a lack of understanding of its core concepts.

    So it might seem that when companies are still not capable of lean

    manufacturing they should not even look ahead to a lean enterprise.

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    3.7 Supply Chain Management

    The greater expectation of customers, the fierce

    competitive market and the flow of materials to the market with

    shorter lead-times have forced many companies to focus more on

    their supply chain management. A typical supply chain consists

    of raw material suppliers, manufacturers, distributors, and end

    customers. Raw materials are shipped to the production facility

    where they get converted to end-products and then those end-products

    are shipped to the end users (customers). In order to minimize cost

    and waste throughout the system, effective supply chain

    management and integration are required starting from the rawmaterials and finishing with the end customer.

    Supply chain management is a set of approaches utilized

    to efficiently integrate suppliers, manufacturers, warehouses, and

    stores, so that merchandise is produced and distributed in the right

    quantities, to the right locations, and at the right time.

    In order to become lean, a company must have an integrated

    supply chain starting from the front (suppliers), through the middle

    manufacturers and distributors), to the end(customers).Thus total cost

    and waste starting from transportation and distribution to raw

    material, work in process, and finished goods must all be minimized.

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    CHAPTER-4

    Application of Lean in the workshop ofS.R.M.G.P.C

    Lean is applied using 5 S under Kaizen and very satisfying

    results has been obtained. Kaizen sheets have been attached and

    photographs have been taken which are shown below.

    4.1 Red tagging

    Firstly we have studies the whole area of the workshop and the

    areas containing the waste and that can be used for other purpose have

    been red tagged.

    fig 4.1 fig 4.2

    Fig 4.3 fig 4.4

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    4.2 Kaizen Sheets

    MECHANICAL WOKSHOP

    SRMGPC, Lucknow

    KAIZEN EVENT SCOPE SHEET 1:-

    Event Description: Red tagging of all the unwanted items/

    wastes and their removal.

    Preliminary Objective:

    1. Keeping only the required items in workshop.

    2. Quick retrieval of all the jobs and work pieces.

    3. Providing a data of all the items which are of some

    significance in other departments,

    4. Locating wastes and their removal.

    Event Time: - 4 to 9 April 2011.

    Team Meeting Area: CAD Lab

    Team Leader: Aman Sharan

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    TARGET ACHIEVEMENT SHEET

    table 1

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    Sl

    No

    .

    Measure

    s

    Present Targ

    et

    Achieve

    d

    Improve

    ment

    1.

    Information

    Retrieval

    Time( Online

    through ERP)

    300

    seconds

    15

    seconds

    30

    seconds

    90 %

    2. Man

    Movement

    140

    meters

    70

    meters

    90 meters 35.71%

    3. 5 S Level 0.016 0.3 0.28 165 %

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    TO DO STATISTICS

    TOTAL

    OPENED

    TOTAL

    CLOSED

    PENDING

    TO DO LIST

    (EVENT)

    3 3 -

    TO- DO LIST

    ( CHANGED)

    9 9 -

    Table 2

    KEY ACHIEVEMENT

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    ONLINE DATA IMPROVEMENT

    1. Improvement in online records.

    2. Placement of right things at their right locations.

    3. Provision of lot of space by removal of wastes to function

    5S.

    4. Accumulation of wastes to make a sell out to enhance funds.

    5 S

    1. Approx. two trolley of MUDA removed.

    2. Awareness of 5 S amongst employees created.

    MECHANICAL WOKSHOP

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    SRMGPC, Lucknow

    KAIZEN EVENT SCOPE SHEET -2

    Event Description: Sorting out the raw material for variousjobs being done in workshop and their arrangement.

    Preliminary Objective:

    1. Locating the raw materials for various jobs.

    2. Arranging work pieces in such a way to have minimum loss

    of material.

    3. Removal of wastes resulting from this operation.

    4. Locating wastes and their removal.

    5. Sorting of raw material according to their importance.

    Event Time: 11 to 16 April 2011.

    Team Meeting Area: CAD Lab

    Team Leader: Animesh Pratap Singh

    Team Members:

    1. Prof. D.V. Mahendru

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    2. Prof. A.K. Srivastava

    3. Prof. Agnihotri

    4. Mr. Dinesh

    5. Aman Sharan

    Current Situation and Problems:

    1. Accumulation of unnecessary wastes.

    2. Procurement of raw materials for work pieces is a tidy

    affair.

    3. No provision of sudden work piece requirement.

    4. No particular inventory space for items.

    TARGET ACHIEVEMENT SHEET

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    TO DO STATISTICS

    Table 4

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    TOTAL

    OPENED

    TOTAL

    CLOSED

    PENDING

    TO DO LIST

    (EVENT)

    3 3 -

    TO- DO LIST

    ( CHANGED)

    6 6 -

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    KEY ACHIEVEMENT

    ONLINE DATA IMPROVEMENT

    1. Improvement in online records.

    2. Placement of right things at their right locations.

    3. Provision of lot of space by removal of wastes to function

    5S.

    4. Accumulation of wastes to make a sell out to enhance funds.

    5 S

    1. Approx. five trolley and one mini truck of MUDA

    removed.

    2. Awareness of 5 S amongst employees created.

    3. Section of Quarantined Items has been defined.

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    MECHANICAL WOKSHOP

    SRMGPC, Lucknow

    KAIZEN EVENT SCOPE SHEET -3

    Event Description: Straightening out the raw material for

    various jobs being done in workshop and their arrangement.

    Preliminary Objective:

    1. Arranging work pieces in such a way to have minimum loss

    of material.

    2. Removal of wastes resulting from this operation.

    3. Locating of area for placing the raw material in order to have

    minimum Man Movement.

    4. Sorting of raw material according to their importance.

    5. Fast retrieval of Work piece for making jobs

    Event Time: 18 to 23 April 2011.

    Team Meeting Area: CAD Lab

    Team Leader: Aman Sharan

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    Team Members:

    1. Prof. D.V. Mahendru

    2. Prof. A.K. Srivastava

    3. Prof. Agnihotri

    4. Mr. Dinesh

    5. Animesh Pratap Singh

    Current Situation and Problems:

    1. Procurement of raw materials for work pieces is a tidy affair.

    2. No provision of sudden work piece requirement.

    3. No particular inventory space for items.

    4. No Provision of fast retrieval.

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    TARGET ACHIEVEMENT SHEET

    Table 5

    TO DO STATISTICS

    TOTAL

    OPENED

    TOTAL

    CLOSED

    PENDING

    TO DO LIST

    (EVENT)

    2 2 -

    TO- DO LIST

    ( CHANGED)

    5 5 -

    Table 6

    M.E. Department SRMGPC, lucknow 40

    SlNo.

    Measures Present Target Achieved Improvement

    1. Man

    Movement

    (meters)

    40 meters 15 meters 20 meters 50.00%

    2. 5 S Level 0.40 0.70 0.66 65 %

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    KEY ACHIEVEMENT

    ONLINE DATA IMPROVEMENT

    1. Improvement in online records.

    2. Placement of right things at their right locations.

    3. Provision of lot of space by removal of wastes to function

    5S.

    4. Accumulation of quarantined items to use them when in

    shortage of raw material.

    5 S

    1. Approx. one trolley of MUDA removed.

    2. Awareness of 5 S amongst employees created.

    3. Straightening and sorting has been achieved to a satisfactory

    level.

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    MECHANICAL WOKSHOP

    SRMGPC, Lucknow

    KAIZEN EVENT SCOPE SHEET -4

    Event Description: Standardization of various jobs being

    done in workshop and their arrangement.

    Preliminary Objective:

    1. Arranging work pieces in such a way to have minimum loss

    of material.

    2. Allocation of persons for checking the placing the raw

    material remains maintained in that order only in which it was set last

    week.

    3. Standardizing the fast retrieval of Work piece for making

    jobs

    Event Time: 25 to 30 April 2011.

    Team Meeting Area: CAD Lab

    Team Leader: Animesh Pratap Singh

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    Team Members:

    1. Prof. D.V. Mahendru

    2. Prof. A.K. Srivastava

    3. Prof. Agnihotri

    4. Mr. Dinesh

    5. Aman Sharan

    Current Situation and Problems:

    1. Standardization Procurement of raw materials for work

    pieces is a tidy affair.

    2. No Standardization of provision of sudden work piece

    requirement.

    3. No Standardization of particular inventory space for items.

    4. No Standardization of Provision of fast retrieval.

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    TARGET ACHIEVEMENT SHEET

    Table 7

    TO DO STATISTICS

    TOTAL

    OPENED

    TOTAL

    CLOSED

    PENDING

    TO DO LIST

    (EVENT)

    2 2 -

    TO- DO LIST

    (CHANGED)

    15 15 -

    Table 8

    M.E. Department SRMGPC, lucknow 44

    SlNo.

    Measures Present Target Achieved Improvement

    1. Man

    Movement

    (meters)

    70 meters 20 meters 40 meters 42.85%

    2. 5 S Level 0.66 0.80 0.72 9.09 %

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    KEY ACHIEVEMENT

    ONLINE DATA IMPROVEMENT

    1. Standardization of online records.

    2. Standardization in placement of right things at their right

    locations.

    3. Accumulation of wastes to make a sell out to enhance funds.

    5 S

    1. Awareness of 5 S amongst employees created.

    2. Standardization of activities has achieved to a satisfactory

    level.

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    MECHANICAL WOKSHOP

    SRMGPC, Lucknow

    KAIZEN EVENT SCOPE SHEET -5

    Event Description: Sustaining various changes done in the

    newly configured workshop.

    Preliminary Objective:

    1. Sustaining the location of the raw materials for various jobs.

    2. Sustaining the arrangement of work pieces in such a way tohave minimum loss of material.

    3. Sustaining the removal of wastes resulting from different

    operations.

    4. Sustaining the locating of wastes and their removal.

    5. Sustaining the sorting of raw material according to their

    importance.

    Event Time: 2 to 6 May 2011.

    Team Meeting Area: CAD Lab

    Team Leader: Aman Sharan

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    Team Members:

    1. Prof. D.V. Mahendru

    2. Prof. A.K. Srivastava

    3. Prof. Agnihotri

    4. Mr. Dinesh

    5. Animesh Pratap Singh

    Current Situation and Problems:

    1. Sustaining the standardization of procurement of raw

    materials for work pieces.

    2. Sustaining the standardization of provision of sudden work

    piece requirement.

    3. Sustaining the standardization of particular inventory space

    for items.

    4. Sustaining the standardization of Provision of fast retrieval.

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    TARGET ACHIEVEMENT SHEET

    Table 9

    TO DO STATISTICS

    TOTAL

    OPENED

    TOTAL

    CLOSED

    PENDING

    TO DO LIST

    (EVENT)

    1 1 -

    Table 10

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    SlNo.

    Measures Present Target Achieved Improvement

    1. 5 S Level 0.72 1.00 0.80 11.11 %

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    KEY ACHIEVEMENT

    ONLINE DATA IMPROVEMENT

    1. Sustaining the standardization of online records.

    2. Sustaining the standardization in placement of right things at

    their right locations.

    3. Sustaining the accumulation of wastes to make a sell out to

    enhance funds.

    5 S

    1. Awareness of 5 S amongst employees created.

    2. Sustaining the standardization of activities has achieved to a

    satisfactory level.

    3. Mass campaigning of Lean Manufacturing Techniques.

    4. Use of Posters and Flexes.

    5. Shortage Chart.

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    Chapter 5

    RESULTS

    Highly satisfying results have been obtained that are detailed

    through data and pictures given below.

    1. Removal of waste of mass about 1190 kilograms have

    been removed and sold at the rate of Rs.21/kg and total amount of Rs24,990

    have been accrued.

    2. The site is used for maintaining the inventory which is

    used for making the jobs of different shops that are

    Mild steel rod(=10mm) for Smithy shop.

    Mild steel rod(=20mm) for Machine shop.

    Mild steel rod(=50mm) for Milling shop

    Pine wood Log for Carpentry shop

    Mild Steel Sheet for Welding shop.

    3. Proper Placement of Quarantined Items has also been

    done.

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    Site before application of lean;

    fig 5.1 fig 5.2 fig 5.3

    fig 5.4 fig 5.5

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    Site after application of lean:

    fig 5.6 fig 5.7

    fig 5.8 fig 5.9

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    fig 5.10 fig 5.11

    fig 5.12

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    REFERENCES

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    P.M., Sterman, J.D., Systems thinking and organizational

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    Noaker, P.M. editor, Strategic Cell Design,

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    Group Technology

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    Kaizen Sheets

    Hindustan Aeronautics Limiteds Kaizen Sheets.

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