February 8 2017 uGo IBM European ECM€¦ · Participate in IBM ECM Product and Roadmap Discussions...

B4uGo

IBM European ECM B4 User Group Organisation

February 8th 2017

2

B4uGo – IBM European ECM ‘B4 User Group Organisation’� 10:00 – 10:10 - Welcome and Introductions

� 10:10 – 10:20 - B4uGo (new name, new logo, new structure)

Business Partner Presentation - Vega� 10:20 – 10:50 – Watson Analytics Aids Government in Licensing – James Baldwin

Break (10 mins only please)

Business Partner Presentations - Integritie� 11:00 – 11:30 - Lift and Upgrade – Heather Harrison

� 11:30 – 12:00 - Complaints Management – Samantha Cornborough

� 12:00 – 12:30 - Anti-Counterfeit – Sam Clive

Lunch (30 mins only please)

B4uGo


Agenda for today

February 8th 2017

3

B4uGo


Who am I ?

February 8th 2017

Retail(content)

2 years

1975Hudson's

Bookshop

Industry(process)

2 years

1977Dunlop

Tyre Factory

Government

(operations)

10 years

1979Birmingham

City Council

Finance(architecture)

26 years

1989Zurich

Insurance

John Troy - Over 40 years in IT - Chair of IBM European ECM User Group for 12 years ☺☺☺☺

Retired ☺☺☺☺

To SneemIreland in 2014

Sneem

2015 - CIA

2016 - CDO

Silver Surfer

Secret Service

IBM’s

Rachel

Elisa Emma

4

B4uGo


What is the User Group ?

February 8th 2017

B3

Broad-Range

B2

Broad-Reach

B4

Balanced

B1

Best-of-Breed

B4uGo – 4 Building Blocks

5

� Best-of-Breed client advisory program

providing the IBM ECM team with input

from a representative cross-section of

the client base

� A consistently scheduled cadence of

dialogues offering the IBM ECM team

client feedback at the point it can impact

and enhance the development of

corporate strategy, products, services,

programs, Marketing, and Sales

engagement

� A unique opportunity for ECM clients to

collaborate with other clients, IBM, and

Business Partners.

B4uGo


B1 Best-of-Breed

February 8th 2017

B1

6

� Broad-Reach across Europe and across

the Globe.

� Interfaces with the IBM ECM Executive

Sponsors, key IBM ECM team members,

Business Partners, and Users

� Coordinates with APAC & USA ECM

User Groups to ensure global consistency� Europe – John Troy February

� APAC – Simon Yu June/July

� USA – TJ Mortensen November

� Facilitates a continuous feedback loop on

agreed topics

B4uGo


B2 Broad-Reach

February 8th 2017

B2

7

B4uGo


B3 Broad-Range

February 8th 2017

B3

� Broad-Range of Members come from a

cross-section of the IBM ECM client base,

so the requirements of the spectrum of IBM

ECM clients are represented, including

those with the most complex, leading-edge

environments.

� Serves as the “voice of the client” to IBM ECM management on a spectrum of

Broad-Range client-driven topics.

Discussions are not account specific.

� Offers strategic input and validation to IBM

ECM management on business

direction/vision, products, services,

competitive issues, business methodologies,

and other IBM ECM-driven topics.

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� Balanced mix of the IBM ECM product portfolio offered by Members,

so the requirements of different product users are addressed.

� Balanced representation of IBM ECM's core industries—financial services, insurance,

government, manufacturing, and utilities. Emerging industries from which we seek

representation may change the industry configuration of the group from time-to-time.

� Participants are chartered to think ““““like they are managing the IBM ECM business.””””

1. Customer led and driven !

2. Opportunity to network with others in same industry or similar business/technical interests.

3. Strong voice with IBM ECM Sales, Service, Development, and Support

4. Participate in IBM ECM Product and Roadmap Discussions

B4uGo


B4 Balanced

February 8th 2017

B4

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B4uGo


What is ECM

February 8th 2017

1.OnPremise 2.Cloud

Direct

Engagement

3.OnPremise 4.Cloud

Partner

Engagement

B4uGo


Engagement Framework

February 8th 2017

Customer CCustomer A Customer B

Customer A Customer B

Supplier

10

Applications

Data

Runtime

Middleware

OS

Virtualize

Servers

Storage

Networking

Applications

Data

Runtime

Middleware

OS

Virtualize

Servers

Storage

Networking

Applications

Data

Runtime

Middleware

OS

Virtualize

Servers

Storage

Networking

Applications

Data

Runtime

Middleware

OS

Virtualize

Servers

Storage

Networking

OnPremiseInfrastructure

(as a Service)

Platform

(as a Service)

Software

(as a Service)

Cloud

Yo

u M

an

ag

e

Yo

u M

an

ag

e Yo

u M

an

ag

e

Oth

ers

Ma

na

ge

Oth

ers

Ma

na

ge

Oth

ers

Ma

na

ge

IDF RACI Matrix

1.Concept A R C I R

2.Initiate A R C I R

3.Analysis C A C I R

4.Design C A C I R

Sales Design Projects Support Prof SrvIDF RACI Matrix

5.Build I R A C R

6.Test I R A C R

7.Implement I R C A R

8.Control I R C A R

Sales Design Projects Support Prof Srv

1.Concept 2.Initiate

Demand

1a.TSE

1b.Proposal

2a.PO

2b.SoW

Sales

Focusing the Project

Sign-Off

Stages

Deliverables

Professional Services

5.Build 6.Test

Change

Projects

5a.OOTB

5b.Code

6a.SIT/AIT

6b.UAT

Sign-Off

Stages

Deliverables

Implementing the Project

3.Analysis 4.Design

Govern

Design

Designing the Project

4a.TDA

4b.TSD

Sign-Off

Stages

Deliverables

3a.PDW

3b.RED

7.Implement 8.Control

Run

Support

Transferring Control

8a.PIR

8b.BVA

Sign-Off

Stages

Deliverables

7a.SLA

7b.OLA

B4uGo


Information Delivery Framework (IDF)

February 8th 2017

12

B4uGo


User Group Questionnaire

But please remember B4uGo... !

B1 ... Before You Go to Sales

B2 ... Before You Go to Design

B3 ... Before You Go to Projects

B4 ... Before You Go to Support

Please Come and Join B4uGo... !

February 8th 2017

13

B4uGo


User Group Questionnaire

WANTED: IBM ECM Customers to join our ever-growing community

of like minded professionals……. So Please come and join B4uGo... Before You Go !

Company –Contact Name –Email Address –

ECM – Enterprise Content ManagementFileNet P8 Version(s) – Cloud/On-Premise Users – Number of Docs. –Content Manager Version(s) – Cloud/On-Premise Users – Number of Docs. –CMOD Version(s) – Cloud/On-Premise Users – Number of Docs. –Other (please name) – Cloud/On-Premise Users – Number of Docs. –

BPM – Business Process ManagementFileNet BPM Version(s) – Cloud/On-Premise Users –IBM BPM Version(s) – Cloud/On-Premise Users –Other (please name) – Cloud/On-Premise Users –

February 8th 2017

14

B4uGo – IBM European ECM ‘B4 User Group Organisation’� 10:00 – 10:10 - Welcome and Introductions

� 10:10 – 10:20 - B4uGo (new name, new logo, new structure)

Business Partner Presentation - Vega� 10:20 – 10:50 - Watson Analytics Aids Government in Licensing – James Baldwin

Break (10 mins only please)

Business Partner Presentations - Integritie� 11:00 – 11:30 - Lift and Upgrade – Heather Harrison

� 11:30 – 12:00 - Complaints Management – Samantha Cornborough

� 12:00 – 12:30 - Anti-Counterfeit – Sam Clive

Lunch (30 mins only please)

B4uGo


Agenda for today

February 8th 2017

February 8 2017 uGo IBM European ECM€¦ · Participate in IBM ECM Product and Roadmap Discussions...

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Transcript of February 8 2017 uGo IBM European ECM€¦ · Participate in IBM ECM Product and Roadmap Discussions...