IBM Strategieupdate ECM und Cloud Content Services

MaikTiedemann

Executive IT Specialist

IBM Analytics

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Disclaimer

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s

sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be

relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to

deliver any material, code or functionality. Information about potential future products may not be incorporated into any

contract. The development, release, and timing of any future features or functionality described for our products remains

at our sole discretion.

© 2016 IBM Corporation

The Evolution of Enterprise Content Management (ECM)

1980s-

1990s 2000 +

2015+

Systems of EngagementActivating content

Drive every decision

Fuel every interaction

Power every process

Systems of Insight

Systems of RecordStore. Search. Retrieve, workflow

Analytics EverywhereDatabases & Repositories Collaboration and Case Management

3© 2016 IBM Corporation

IBM ECM Strategy Focused on Delivering Business Value to Clients in Line with IBM Strategic Imperatives

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• Capture contentanywhere

• Analyze content for insight

• Leverage hybrid ECM cloud solutions

• Secured Content – by a trusted host provider

• Access content anywhere and Collaborate

• Deliver content in context

• Go mobile with ECM

Data & Analytics

Cloud Social & Mobile

Cognitive

• Understand

• Reason

• Learn

• Think

© 2016 IBM Corporation

Unified data and analytics platform of future

Content Solutions Case Solutions ILG Solutions Analytics Solutions

GrowCustomers

RapidApplications

CONTEXTUAL

AB C

HISTORICAL PREDICTIVE COGNITIVE

Logical Data Access Layer – Any Data (BigSQL, Fluid Query, Distributed R Compute, Grid Processing)

Cloud Data Services Data WarehousesHadoop and Open SourceIBM ECM & Box

ImproveROI

New Business ModelsInvestigations

and Fraud

$

ManageRisk

5© 2016 IBM Corporation

53%Expect cloud to raise revenue in next two

years

75%Large organizations

embracing or deploying cloud

80%of enterprise IT

organizations will commit to hybrid

cloud by 2017

By 2018At least half of IT spending will be

cloud-based

Organizations are adopting cloud

7

IDC 2016 Worldwide Predications, Gartner, Forrester, UBS Equities, TBR

85%

Of leaders report that hybrid cloud is

accelerating digital transformation in

their organization*

* Redefining Boundaries, Insights from the Global C-suite Study, IBM Institute for Business Value, 2015© 2016 IBM Corporation

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Content

Foundation/FileNet

on Cloud

Case Manager on

Cloud

CM OnDemand on

Cloud

Datacap on Cloud

Four IBM ECM cloud offerings

© 2016 IBM Corporation

ECM Cloud Offerings Available in Multiple Models

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Choose a model based on workload:

Content Foundation – concurrent users

Case Manager – users and case load a day

Datacap – pages per day

CMOD – data throughput per day

No counting users for licensing!

Silver

Gold

Platinum

Bronze

Copper

Model Concurrent Users Cases per Day IncludedStorage

Copper 25 100 0.5 TB

Bronze 50 200 1 TB

Silver 250 1,000 1 TB

Gold 1000 2,500 3 TB

Platinum 3000 7,500 5 TB© 2016 IBM Corporation

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What is in the ECM cloud box?

Hardware

Software

SoftLayer provisioning

Software installation and configuration

Network configuration

Readiness testing

HA/DR

Data encryption and security

Replicated storage

Back-ups

Intrusion detection

24 X 7 system monitoring and support

SysAdmin

Much more than just software !

© 2016 IBM Corporation

Leading content management, cloud, social, security and mobile capabilities

and platforms with global reach

Leading cloud-based secure content management and

collaboration platform

A strategic partnership has been announced that will leverage each company’s unique strengths

to transform work in the cloud

www.ibm.com/IBMandBox

I’m in Germany this week. Every

single customer asked me:

“Where is your data stored?“

Iain Fletcher

Director EMEA Sales Engineering, Box

Enable New Workstyles

Speed up Collaborative

Processes

Power Digital Transformation

Ensure Security & Compliance

Our customers choose Box because we combine security and control with mobility and collaboration

File Sync & Share

Remote and Mobile Work

Access Content in Any App

Virtual Deal Rooms

Vendor Collaboration

Contract Management

Data Protection

Governance & Retention

Global Compliance Program

Digitize Business Processes

Customer/Supplier Engagement

Custom-branded Apps

But firms outside the US haven’t been able to take full advantage of the cloud

Complex and Evolving Regulations

Performance Obstacles to Global

Services

Concerns about Privacy and

Government Requests

This often forces painful compromises

Keep data on-prem using legacy content

management solutions

Close your eyes on Shadow IT applications and hope for the best

Email files and accept the risk and chaos of email

attachments

International Standards

• SSAE16/ISAE3402• ISO 27001• ISO 27018• EU Model Clauses

Country-Specific Standards

• TÜV Rheinland• UK G-Cloud –

Official Data• SEC 17a-4• HIPAA/HITECH

Advanced Data Controls

• Box KeySafe• Box Governance• Device Trust • Content Security

Policies

Box already makes significant investments into international data protection and privacy

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Product Update

© 2016 IBM Corporation

2016 ECM Roadmap – subject to change

Cloud Offerings• New, simpler pricing• Datacap on Cloud

FileNet/Content Foundation• Oracle CDB/PDB support• Security Directory Server

(replacing Tivoli Directory)

Navigator• New mobile Navigator• CMIS 1.1 support

Case Manager• Enhanced mobile Case Mgr

Box• Box Platform

FileNet/Content Foundation• SnapLock file sys call - retention • ACCE enhancements• Amazon S3 connector

Case Manager• Enhanced Box integration• Native dashboarding and reporting• Simplified solution deployment• Enhanced mobile Case Mgr• Case stages• Calendaring• User interface refresh

Box• Orion Beta• Cosmos (eDiscovery) GA

FileNet/Content Foundation• NetApp Data ONTAP Cluster mode • CleverSafe as OpenStack-SWIFT• Analytics with Spark

Navigator/Daeja• Merge and Split documents• Office Online integration• Box enhancements

Datacap• Cognitive capture enhancements• Role-based job monitor• Improved Datacap dashboard

CMOD• Annotation of PDF documents• Active- Active HA • Unique Document ID• Amazon S3 Support• LineData Applet Viewer Replacement

Box • Orion GA

Q1‘16

Q2‘16

Q3‘16

Q4‘16

Datacap• Integration with Watson Alchemy for

cognitive capture• Scanning on Mac • Role-based redaction• Mobile capture of passports • Arabic, Vietnamese, and Thai OCR

Navigator/Daeja• Role-based redaction• UI refresh• High-speed file transfer with Aspera

Case Manager• Case Packager• Copy from Box to case folder• Case Builder UI improvements• Enhanced mobile Case Mgr

Box• Box Level 1 Support• Box Enterprise Key Management• Box Zones (GA date still TBD)

Capture Services

Governance Services

Data AggregationServices

Dynamic Workflow

Services

Evolution of ECM to Content Services

CollaborationServices

Archive Services

Dashboard Services

Mobile Access Services

Analytics Services

Foundational Services Work Management Services Cloud, Mobile and Analytics Services

Will be exposed in Bluemix

23© 2016 IBM Corporation

© 2016 IBM Corporation

fericlayton@us.ibm.com