February 26, 2015

Webinar

Make Your Sales Motivation Work.com

PanelistsB e n d i x F a s e l , M a r k e t i n g & S a l e s D i r e c t o r

Is in charge of our marketing programs, as well as Account Director to our customers and

business partners throughout the English Caribbean and Central America. Prior to joining

Doble Group, he worked in marketing, sales, finance and operations in a combination of

executive business positions as well as an independent business consultant in a variety of

international markets and industries.

J o r d i A r g o m a n i z , M a r k e t i n g C o o r d i n a t o r

Is in charge of Marketing and Inside Sales with responsibilities for marketing programs,

lead management and sales support to our Account Directors and business partners.

Prior to joining Doble Group, Jordi worked in the areas of marketing, customer service and

sales for several subcontractors handling accounts for companies like Dish Network and

Sprint.

Make Your Sales Motivation Work.com

Ask yourself this Questions Does your sales team know exactly what their goals are and how

they are measured in reference to their sales objectives? Can you demand results if the sales objectives are not aligned with your sales team?

Are you motivating and recognizing your sales team’s performance? Do you need to increase motivation within your sales teams?

Would you like to know your sales team’s performance on real time?

Make Your Sales Motivation Work.com

Some Numbers to Think About! 56% of senior management surveyed felt their company was above average

at appreciation, only 23% of the staff shared that line of thought.

49% said they would leave to a company that recognized their efforts.

63% who don’t feel motivated intend to leave whiting two years.

69% would work harder if they were better recognized.

Only 14% of organizations provide managers with the necessary tools for rewards and recognition.

Sources: McKinsey Motivating people: Getting beyond Money, Aberdeen Report November 2013

Make Your Sales Motivation Work.com

Work.com is a social performance management platform that helps companies align, motivate, and drive performance.

Native to Salesforce.com, link and align all your sales data inside Salesforce within your Sales Department goals as well to each individual sales representative.

No paperwork, up to date metrics, real simple!

Introducing Work.com

Onboard: Onboard new reps quickly and consistently

Align: Set clear quantitative and qualitative goals and align with business objectives and other team members

Coach: Improve results and develop your team members through smart coaching

Motivate: Recognize and reward success

Measure: Analyze team performance and trends. Take action

Make Your Sales Motivation Work.com

Make Your Sales Motivation Work.com

Work.com Success Story

“Seamless integration means that employees can move easily between Work.com

and Facebook as part of their daily workflow. “If you are thinking about the

workplace of the future, you are building one that is social from the ground up,”

says Campos. “The people we’re hiring expect to work together in a flat, peer-

based, social environment. At Facebook, employees are not just accountable to

their managers—but they’re also accountable to each other.”

Make Your Sales Motivation Work.com

Work.com Success Story

“Salesforce.com is providing us with tools to help evolve and enhance our

performance-driven culture at 1-800 Flowers,” said Maureen Paradine, SVP of

HR, 1-800 Flowers. “Being able to recognize and reward our people in the

moment for doing great work keeps them motivated to achieve their goals

and deliver great results.”

Make Your Sales Motivation Work.com

What is new on work.com?

Spring ’15 enables you to use Thanks and Skills features for free, customize your coaching experience, and use more features in the Goals pilot.

Use thanks and skills for Free Access all Work.com Features with

the consolidated add-on Customize coaching to fit your

organization

Do more with enhanced goals (Pilot) Other changes in Work.com

Make Your Sales Motivation Work.com

Use Thanks and Sk i l l s for Free

Recognize your co-workers with custom badges and share your professional expertise for free! Work.com thanks badges and skills are now included for all Sales Cloud users.

Users now have access to all of the thanks functionality (excluding Rewards) for free. They can create, edit, share, and give thanks badges without a Work.com license.

Make Your Sales Motivation Work.comA c c e s s A l l Wo r k . c o m Fe a t u r e s w i t h t h e C o n s o l i d a t e d A d d - O n

The three Work.com feature add-ons (Motivate, Align, and Perform) are now being consolidated into a single add-on that includes Rewards, Feedback, Goals, Coaching, Calibration, and Performance Summaries.

With the Spring ’15 release, users can access the Skills and Thanks features (excluding Rewards) for free, and the other Work.com features are being combined into a single feature add-on.

New customers can only purchase the consolidated Work.com add-on with new pricing. Current customers can keep the add-on they already have, renew their current add-on at the same price, purchase additional add-ons of the same type, or upgrade to the new consolidated version.

Make Your Sales Motivation Work.com

Demo

Doble Group

Questions?

Doble Group

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@doblegroup /doblegroup /+doblegroup

Company/doble-group-llc doblegroup /Doblegroup

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Doble GroupDoble Group, LLC is a boutique consulting firm that focuses on improving commercial business results through CRM solutions and the alignment of the organization, its processes and teams for success. We deliver our services through highly customized consulting, training and coaching programs and the world’s #1 CRM technologies.

The World’s #1 CRM Technologies

SALES CLOUD• Grow Sales Revenues• Increase Sales Productivity• Control your Marketing ROI• Improve Customer Satisfaction & Loyalty

MARKETING CLOUD• Social Monitoring• Social Hub• Social Insights• Social Engagement

SERVICE CLOUD• Service and Engage in Social Media• Drive Agent Productivity• Reduce Service Costs• Improve Customer Experience

CHATTER• Collaborate without Boundaries• Get Answers Faster• Brainstorm Ideas• Engage with Key Customers

WORK.COM• Achieve Goals Faster with Real Time

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