EMaaS SMART KPIs Webinar Sneak Preview
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Transcript of EMaaS SMART KPIs Webinar Sneak Preview
Are your KPIs as smart as you think?
January 22, 2014 at 11am ESTRegister Now – http://bit.ly/19xRpuz
Overview
What is EMaaS?
What is performance management?
The KPI challenge
The SMART checklist
Q&A
360 Goals
How am I doing
over time
Financial:
How will I bring value
to my share holders
Customer &
Partners:
How will I bring value
to my customers
Learning & Growth
How can I continue to
grow my employee
and IP?
Business Processes
What internal
processes must I
excel at?
Why is it so hard?
We can measure hundreds of “KPIs”
Most of the “soft” targets are hard to measure
We don’t pay ongoing attention to “Strategic”
KPIs
Measuring the wrong KPIleads to unwanted results
Are your KPIs as smart as you think?
January 22, 2014 at 11am ESTRegister Now – http://bit.ly/19xRpuz