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E-Business Suite HCM 12: Value Drivers & Release HighlightsName: Kevin MinakerTitle: Senior HCM Sales ConsultantDate/Event: SROAUG Meeting – March 23, 2007
© 2006 Oracle Corporation – Proprietary and Confidential
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
© 2006 Oracle Corporation – Proprietary and Confidential
CHRO AgendaInsights around the next generation of HR
GLOBALIZATION…What is the impact of globalization on HR and is HR rising to the challenge…
HR AND THE BOARDROOM…HR has to justify its seat at the table? HR must excel in administration and adding strategic value…
INCREASE ORGANIZATIONAL VALUE…How does HR increase Organizational Value? Through the right HR model and alignment to the business…
AGING, SHRINKING WORKFORCE…What, Who, Where? Good workers are hard to find, and can be even harder to keep. Competition is fierce and the market constantly changing…
© 2006 Oracle Corporation – Proprietary and Confidential
Value Drivers
Aging, Shrinking Workforce
Talent Management
Attract, hire and retain the best peopleThe right person in the right jobHigh employee moraleBecome the “employer of choice”Leverage the contingent workforce
Increase Organizational
Value Integration, Workflow
HR Intelligence, Workforce Analytics
Single source of truthKey contributor to financial resultsAnalyze key metricsLeverage latest technology and methodsEliminate manual efforts and streamline processes
Market and Value DriversKey ProcessesMarket Drivers
Boost productivityLower cost of service deliveryStreamline complicated processesAlign with best practices
GlobalizationShared Services
Organizational Structure,Process Flows
Simplify HR/PR setup and maintenance Enhance service offerings; empower employeesLower costs; anticipate changeStandardize HR policies
HR and the Boardroom
Global HR, Payroll and Benefits, Self Service
Workforce Administration
© 2006 Oracle Corporation – Proprietary and Confidential
How Oracle HRMS Can Help
HR and the Boardroom• Human Resources Self Service HR Incentive Compensation• Payroll Time & Labor• Advanced Benefits Workforce Scheduling
Increase Organizational Value• HR Intelligence (DBI) Content Services• Tutor Portal• UPK Fusion Middleware
Globalization• Approvals Manager Best Practices & Metrics User Experience• Collaboration Tools Setup & Productivity Tools• Shared Services Business Process Redesign
Aging, Shrinking Workforce• Learning Management Performance Management• iRecruitment Workforce Analytics• Compensation Workbench Workforce Scheduling
© 2006 Oracle Corporation – Proprietary and Confidential
EBS HRMS R12 Value Drivers
Deliver Best in Class HCM
Business Processes
Manage Talent Enterprise-
Wide
Gain Greater Business
InsightHRMS 12
• Ensure organizational success
• Maintain a competitive edge
• Recruit, hire and retain top talent
•Grow easily into new regions and markets
•Ensure accuracy and productivity at all levels
•Increase employee satisfaction and morale (reduce turnover)
• Make decisions with the right data at your fingertips
• Increase compliance and reduce risk
• Make HR a strategic partner within the organization
© 2006 Oracle Corporation – Proprietary and Confidential
EBS HRMS Release 12 Value Drivers
• Ensure organizational success
• Maintain a competitive edge
• Recruit, hire and retain top talent
Deliver Best in Class HCM
Business Processes
Manage Talent
Enterprise-Wide
Gain Greater Business
InsightHRMS 12
© 2006 Oracle Corporation – Proprietary and Confidential
Manage Talent Enterprise-Wide•Workforce Performance Management
•Learning Management
•iRecruitment
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementDescription• New functionality combines objective setting and
appraisal processes into a manageable plan to track workforce performance and achievements
• Objectives Library, to hold corporate objectives model
• Performance Management Plans, based on supervisor or organizational hierarchy
• Objective Setting and Tracking during plan period• Appraisal process (can include multiple appraisals
during plan period)• Monitoring of plans by HRMS Managers
© 2006 Oracle Corporation – Proprietary and Confidential
• Enforce consistency of objectives across workforce • Define corporate objectives• Allocate objectives efficiently, based on eligibility criteria
• Align worker objectives with business strategy and goals
• Reduce effort in copying/duplicating objectives between appraisals and plan periods• Copy from Objectives Library, previous plan, previous appraisal
• Track worker achievement of objectives
Workforce Performance ManagementBenefits
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementObjectives Library
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementObjectives Library
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementPerformance Management Plan
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementManager - Sets Objectives for Employees
© 2006 Oracle Corporation – Proprietary and Confidential
Workforce Performance ManagementEmployee & Manager – Track Progress
© 2006 Oracle Corporation – Proprietary and Confidential
EBS HRMS Release 12 Value Drivers
• Make decisions with the right data at your fingertips
• Increase compliance and reduce risk
• Make HR a strategic partner within the organization
HRMS 12
Deliver Best in Class HCM
Business Processes
Manage Talent Enterprise-
Wide
Gain GreaterBusiness
Insight
© 2006 Oracle Corporation – Proprietary and Confidential
Gain Greater Business Insight Daily Business Intelligence
Embedded Analytics
© 2006 Oracle Corporation – Proprietary and Confidential
HCM DBI - New Features Up To and Including DBI for HRMS 7.0C
• For line managers and human resource professionals, we have dashboards, KPI’s, and reports for:• Employee workforce (headcount, salary and turnover)• Contingent workers• Absence (duration and occurrences)
• For the Chief HR Officer we have:• Workforce (headcount, salary and turnover)
• For the budget manager we have:• Workforce budgeting (headcount and costs)
• For the benefits manager we have:• Open enrollment (number of elections)
© 2006 Oracle Corporation – Proprietary and Confidential
Line Manager Overview Dashboard
© 2006 Oracle Corporation – Proprietary and Confidential
Offers – Embedded Analytics
© 2006 Oracle Corporation – Proprietary and Confidential
EBS HRMS Release 12 Value Drivers
Deliver Best in Class HCM
Business Processes
•Grow easily into new regions and markets
•Ensure accuracy and productivity at all levels
•Increase employee satisfaction and morale (reduce turnover)
HRMS 12
Manage Talent Enterprise-
Wide
Gain GreaterBusiness
Insight
© 2006 Oracle Corporation – Proprietary and Confidential
Deliver Best in Class HCM Business Processes
• Core HR• Payroll• HR Self Service• Compensation• Benefits
© 2006 Oracle Corporation – Proprietary and Confidential
Core HR
Global Deployment:
• Permanent transfer (terminate assignment in source BG)
• Temporary transfer or Secondment(suspend active assignment in source BG)
• From source Business Group• To destination Business Group
© 2006 Oracle Corporation – Proprietary and Confidential
• Previously a manual process with some support in the professional user interface
• New functionality provides an easy-to-use process oriented approach
• Advantages include:• Intuitive, process oriented interface• Online view and audit trail of all transfers• Correct process is triggered behind the scenes according to what
kind of transfer you select (e.g. temporary or permanent)
• Reduces costs• It saves time handling complex transfer processes• Monitoring of transfers becomes much easier• Less mistakes
Global DeploymentsBenefits
© 2006 Oracle Corporation – Proprietary and Confidential
Checklist Process Overview
Setup
Allocate
Life Event
© 2006 Oracle Corporation – Proprietary and Confidential
Checklists - Setup
Create Lists• Based on Life Events• Easy Interface• Organized by categories
Add Tasks to a List• Assign owner to each task• Approval Identifier• Reference internal documents
© 2006 Oracle Corporation – Proprietary and Confidential
© 2006 Oracle Corporation – Proprietary and Confidential
Checklists – Life Events
What are Life Events?• Occurrences which impacts an
employee’s productivity• New hire Onboarding• Any situation where preplanning
would expedite a solution and minimize downtime.
© 2006 Oracle Corporation – Proprietary and Confidential
© 2006 Oracle Corporation – Proprietary and Confidential
Checklists - Allocate
Distribute Tasks• Assignments are distributed
automatically• Progress tracking• Automated reminders
© 2006 Oracle Corporation – Proprietary and Confidential
© 2006 Oracle Corporation – Proprietary and Confidential
© 2006 Oracle Corporation – Proprietary and Confidential
Apply for a JobDescription and Benefits
• This function in the new framework replaces the existing Apply for a Job function in SSHR, version 3
• It enables employees and contingent workers to apply for a job using Employee Self Service• Allows customers who don’t use Oracle
iRecruitment to offer an online application to their employees
© 2006 Oracle Corporation – Proprietary and Confidential
Apply for a JobJob Search
© 2006 Oracle Corporation – Proprietary and Confidential
Apply for a JobUpload Resume
© 2006 Oracle Corporation – Proprietary and Confidential
Search for Terminated Employees
• Search for Ex-Employees
• View information about Ex-Employees
© 2006 Oracle Corporation – Proprietary and Confidential
Search for Terminated Employees How to use this feature
Person Type field
© 2006 Oracle Corporation – Proprietary and Confidential
Documents of Record
© 2006 Oracle Corporation – Proprietary and Confidential
Verification of EmploymentDescription
• Employee now has the ability to release their employment information to an external organization• Includes dates of employment• Can include salary information, if necessary• Can be used for mortgage or loan application or for visa
application• No need to involve HR
© 2006 Oracle Corporation – Proprietary and Confidential
Verification of EmploymentUpdate Page – Family Pack K
© 2006 Oracle Corporation – Proprietary and Confidential
Compensation and Benefits
© 2006 Oracle Corporation – Proprietary and Confidential
Salary Administration
• All New User Interface • Ability to delete salary proposals• Allow gaps between salary proposals, end dating,
retroactive and future changes• Display current grade and step on assignment• Display FTE on Salary Proposal• View salary history for terminated employees
© 2006 Oracle Corporation – Proprietary and Confidential
Salary Administration New User Interface
© 2006 Oracle Corporation – Proprietary and Confidential
Salary Administration Compare to Similar Employees
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Salary Administration Salary Market Data
© 2006 Oracle Corporation – Proprietary and Confidential
Rate By Criteria
• Accommodate rate requirements for• Industries• Government• Collective Agreements
• Define a rate of pay based on a set of criteria, e.g. employee type, job, location, time of day worked, working conditions, type of work
• Create multiple rates per set of criteria, e.g. base rate, overtime, Saturday overtime
• Apply updates “from effective date forward” or as “corrections”
• Uses common eligibility engine
© 2006 Oracle Corporation – Proprietary and Confidential
Compensation Workbench
• Employee statements• Extend statistical reporting capabilities• Extend worksheet personalization capabilities• Company targets • Employee compensation history report• Audit reporting• Enhanced post-process reporting
© 2006 Oracle Corporation – Proprietary and Confidential
Compensation Workbench Salary Statistics Reporting
© 2006 Oracle Corporation – Proprietary and Confidential
Compensation Workbench Print Employee Statements
© 2006 Oracle Corporation – Proprietary and Confidential
Total Compensation Statement
• Part of Employee Self-Service• Employee Cost vs. Employer Cost• Printable Statement • 100% Configurable • Multiple Data Sources• Uses common Eligibility Engine • Integration with Oracle Payroll and 3rd Party Payroll
© 2006 Oracle Corporation – Proprietary and Confidential
Total Compensation StatementDrill Down to Detail View
© 2006 Oracle Corporation – Proprietary and Confidential
Total Compensation StatementPrintable Page
© 2006 Oracle Corporation – Proprietary and Confidential
Superior Ownership ExperienceImproved User Experience
Additions to Configuration Workbench
© 2006 Oracle Corporation – Proprietary and Confidential
NewNewFontsFonts
NewNewIconsIcons
NewNewButtonsButtons
New BackgroundNew BackgroundPatternPattern
NewNewColorsColors
HRMS R12 New Look and Feel
© 2006 Oracle Corporation – Proprietary and Confidential
HCM Configuration Workbench
• Benefits - Participant Upload• Payroll
• Batch Element Entry Spreadsheet Loader Wizard• Payroll Elements Migration – business group to
business group, data base to data base• Employee Tax Information Spreadsheet Loaders• Enhanced Taxability Rules Spreadsheet Loaders
Configuration Workbench RUP 4
© 2006 Oracle Corporation – Proprietary and Confidential
Benefits Participant Upload
• Make new elections• Update elections• De-enrolling• Override elections• Load dependents• Load beneficiaries
© 2006 Oracle Corporation – Proprietary and Confidential
Key Features/Functions in HRMS R12NEW FUNCTIONALITY
Workforce Performance
Management
iRecruitment Offers
HR Checklists
HR Global Transfers
All new salary administration
Enhanced Compensation
Workbench
Total Compensation
Statement 1
NEW TECHNOLOGY
XML PublisherAll EEO reportsQtrly Tax Return WorksheetEmployee W-2Retro Notifications ReportAnd more…
New User Experience – Key HighlightsiRecruitment - Completely re-designed Candidate RegistrationAbsence Management - Updated business flows and entire look-and-feelSalary Administration - Vastly improved UX for Salary Information, including high-interactivity embedded analyticsCompetency Profile - Completely re-designed user experience
1 Available in FPK_RUP1
© 2006 Oracle Corporation – Proprietary and Confidential
Upgrade Strategy
The Business Value of HRMS 12and
Making the Case
© 2006 Oracle Corporation – Proprietary and Confidential
Extended Maintenance and Support
R11i.7
R11i.8
R11i.9
R11i.10 Extended Support (Dec.2009 – Nov. 2012)
R11i.1-6
R11.0.3
R12 Extended Support (Est. 2011 – 2013)
First use of Fusion
Middleware
Individual Next-Gen
Applications
First Release Fusion Apps F U S I O N Applications
Lifetime Support
R12.x (no release date set)
2005 2006 2007 2008 2009 2010 2011 2012 2013
© 2006 Oracle Corporation – Proprietary and Confidential
What’s in a Business Case, typically…
Financial ModelCosts, benefits and assumptions
Business BlueprintA high-level explanation of the expected impact to people, processes, and systems
Implementation RoadmapA high-level plan identifying activities, timing and levels of effort
© 2006 Oracle Corporation – Proprietary and Confidential
Identify and Measure Key HCM Metrics
CostWorkforce Administration Services Labor Cost Per Employee
Process Time (in minutes)Recruiting/StaffingCreate a requisition (manager initiates task)Employee Learning & DevelopmentTraining Enrollment (employee initiates task)Approve & Track Enrollment (manager initiates task)Administer BenefitsOpen Enrollment (employee initiates task)
Key Metrics for Self ServiceMEDIAN BEST
45
3622
236
20
1412
60
10
636
38
<1
<19
<1
Employee or Manager
Time
Combined Admin,
Processing, and
Specialist TimeManual Automated Manual Automated
$33 $4
Metrics Source: PwC/Saratoga & CedarCrestone
© 2006 Oracle Corporation – Proprietary and Confidential
Develop and document standard workforce administration processes across organizational units and employee groups to identify and eliminate redundant or unnecessary practices
Tech
Offer life-cycle benefit programs to address changing needs
Sample Best Practices:
Advanced BenefitsCore HRHR Self ServiceApprovals Mgmt
Engine
Oracle HRMS R12 Enablers
Best Practice Source: PwC/Saratoga & CedarCrestone
Understand HCM Best Practices
Roles-based online access for managers and employees to view employee information and workforce demographicsLink existing employee core competency data with job assessment documentation to effectively build a plan for growth, development, and performance optimization
Develop and promote a “Total Rewards”philosophy so employees understand and value cash and non cash incentives
People
Process
Tech
Process
© 2006 Oracle Corporation – Proprietary and Confidential
Creating the Financial Model
• Include Costs and Assumptions• Think It Through• Look for Both Tangible and Intangible Benefits• Get Buy-in from All Stakeholders
Financial Model MethodologyFinancial Model Methodology
Identify Benefit Areas
Identify Benefit Areas
List Potential Benefits
List Potential Benefits
Calculate Current
State
Calculate Current
State
Estimate Future State
Estimate Future State
Summarize Potential
Summarize Potential
© 2006 Oracle Corporation – Proprietary and Confidential
Higher quality products and servicesLower employee turnover rateLower hiring and training costsMore productive and skilled employeesReduced employee downtime during the on-boarding, transfer, and off-boarding processRevenue Growth from better customer retention
Benefit DescriptionBenefit Description
Expense, Productivity & Revenue Improvements
Increase in morale at all levels Reduced risk from outdated Information TechnologyImproved business flexibility through better leadership and planning
Other Improvements
Credibility, Investor Confidence
Risk
Employee Satisfaction
Business Business EnvironmentEnvironment
Profit or Constituent Services
What Kind of Benefits Can You Expect from Managing Talent Enterprise-Wide?
Organizational Value
Operating Expenses
Sales / Services
Income Income StatementStatement
Employer of Choice
© 2006 Oracle Corporation – Proprietary and Confidential
Reduced operational costsImproved salary planning streamlines labor costsEliminate costs of multiple reporting systemsProactive, strategic decisions through dashboardsLower or eliminated penalties for non-compliance through workflow/dashboardsBetter leadership through workforce planning
Benefit DescriptionBenefit Description
Expense, Productivity & Revenue Improvements
Credibility, Investor Confidence
Risk
Employee Satisfaction
Business Business EnvironmentEnvironment
Profit or Constituent Services
What Kind of Benefits Can You Expect from Gaining Greater Business Insight?
Improved Governance & Control
Operating Expenses
Sales / Services
Income Income StatementStatement
Faster/better access to information enables managers to see trends, expand revenue or savings opportunities, and avoid risks
Other Improvements
Increased Shareholder
Value
© 2006 Oracle Corporation – Proprietary and Confidential
Reduced compensation overpaymentsImproved HR staff and employee productivityImproved integration reduces custom IT costsReduce services and overhead costs & other operational costsReduce time to hire & reduced loss of organizational productivityFaster, better managerial decision-making at all levels
Benefit DescriptionBenefit Description
Expense, Productivity & Revenue Improvements
Improved employee morale
Improved business flexibility
Improved brand image
Other Improvements Credibility, Investor Confidence
Risk
Employee Satisfaction
Business Business EnvironmentEnvironment
Profit or Constituent Services
What Kind of Benefits Can You Expect from Best in Class HCM Business Processes?
Organizational Confidence
Operating Expenses
Sales / Services
Income Income StatementStatement
HR Strategic Importance
© 2006 Oracle Corporation – Proprietary and Confidential
Improved user productivity through redesigned screens, process flows, and workflowImproved employee, HR staff, and manager productivity through improved approvals frameworkReduced custom reporting costs through XML PublisherQuicker implementation and setup turnaround with improved tools
Benefit DescriptionBenefit Description
Expense, Productivity & Revenue Improvements
Improved governance and control through improved approvals framework
Improved decision making with accurate support
Other ImprovementsCredibility, Investor Confidence
Risk
Employee Satisfaction
Business Business EnvironmentEnvironment
Profit or Constituent Services
What Kind of Benefits Can You Expect from SOE in HRMS R12?
UserConfidence
Compete More
Effectively
Operating Expenses
Sales / Services
Income Income StatementStatement
© 2006 Oracle Corporation – Proprietary and Confidential
For More Information
http://search.oracle.com
http://www.oracle.com/
HRMS R12
© 2006 Oracle Corporation – Proprietary and Confidential
© 2006 Oracle Corporation – Proprietary and Confidential