Dr. Yanki Hartijasti, MBA, M.SiMaster of Management Program Faculty of Economics & Business Universitas Indonesia

IQ: Intellectual Quotient EQ: Emotional Quotient SQ: Spiritual Quotient AQ: Adversity Quotient

Ability to read, write,

calculateProblem

solving and logical thinking

Creativity;Innovation

• Ability to investigate & conduct research• “Science skills”

IQ leads to EQ

• Anger control• Empathy

Getting angry at the right: •Person•Reason•Way•Time•Place

• Humble (down to earth) • Positive thinking•Motivating others

•Overcoming grieves• Being hopeful• “Life skills”• “Civic skills”

EQ leads to SQ

SQ leads to AQ

• Intelligent about meaning & value of life • Feeling

peace, calm•Divine strength

• Practicing Islam values• Being grateful for what we have

• Personal relationship with Allah • Feeling of being blessed, protected

Ability to turn obstacles into opportunities

“If it is to be, it is up to me”

• Ability to bounce back after failure• Be productive; instead of grieving

• Being persistent• “Civic skills”

Bullied

Hate pork

Studied abroad 7 yrs

- Independent- Exposed to Muslim friends

Convert to Islam (age <30 yrs)

Losing 1st job

Losing father

Dale Carnegie:Smile; Name; VIP

Got married

“Long journey of finding me”

2nd Shift:Lecturer

2nd Master& Ph.D

FOCUS ON RESEARCH& DEVELOPMENT

Applying 4 Q’s

1st Career shift: Mktg HR

• International Conferences• Working with People from

Different Countries• Supervising Master & Ph.D• Writing Research Papers• Improving Asian

Management Style

What is your example?

• Being positive about others• Being sincere

• Invest in relationship • No self or group interest

•Willingness to learn from different kind of people and sources• Having personal vision: “Where I want to go from here?”

Western Eastern

• Performance/target-based • Relationship-based- No punishment for poor

performance, esp. relatives

• Involvement • “Tell me what to do”- Don’t want to be blamed

• Democratic • Paternalistic

• Debating • Conflict avoidance- Saving face

•SELF CENTERED•Negative Thinking •Centralized Power• Lack of Delegation

•SHORT-TERM ORIENTATION• Taking for granted employees’ loyalty• Lack of concern for employees’ performance

LACK OF LEADERSHIP DEVELOPMENT PROGRAMS

High level of Job

Satisfaction

Low Employee Turnover

High Productivity

Successfully achieving INTERNATIONAL STANDARD

(Common Core)

Cultural Background

Child Upbringing

Educational System

UNSUCCESSFUL LEADER

• Respect seniority• Stick to tradition

• Over protecting• Child abuse•Mother’s lack of understanding child development

• Rote memorizing• Not following international standard (Common Core)• No link between schools and work

Intellectual Quotient

• Problem solving & logical thinking

• Creativity, innovation

• “Science skills”

Emotional Quotient

• Humble (down to earth)

• Positive thinking

• Motivating others

• “Life skills”• “Civic skills”

Spiritual Quotient• Practicing Islam

values• Being grateful

for what we have

Adversity Quotient

• Ability to bounce back after failure

• Be productive; instead of grieving

• “Civic skills” Personal Vision