Emotional intelligence

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Emotional Intelligence

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Transcript of Emotional intelligence

  • 1.Emotional Intelligence

2. EmotionalIntelligenceSuccess in any field greatly depends on our ability to understand &effectively manage emotional states, in both ourselves & others. Fromour first job interview to our final retirement party, Emotional Intelligencepermeates & influences every aspect of our working lives. 3. Emotional IntelligenceThe capacity for a high level of emotional intelligence significantlyincreases your competitive advantage & empowers you to perform atyour best. It also determines your capacity to bring out the best inothers. 4. Emotional IntelligenceAll available evidence clearly shows that you cannot achieveextraordinary levels of success, without a high level of Emotionalintelligence. 5. EmotionalIntelligenceEmotional intelligence,is a type of social intelligence that involves the abilityto monitor ones own and others emotions, to discriminate among them, andto use the information to guide ones thinking and actions for desiredperformance. 6. Five domains ofemotional intelligence Self-awareness: Observing yourself and recognizing a feeling as it happens. Managing emotions: Handling feelings so that they are appropriate; realizingwhat is behind a feeling; finding ways to handle fears and anxieties, anger, andsadness. Motivating oneself: Channeling emotions in the service of a goal; emotionalself control; delaying gratification and stifling impulses. 7. Five domains of emotional intelligence Empathy: Sensitivity to others feelings and concerns and taking their perspective;appreciating the differences in how people feel about things. Handling relationships: Managing emotions in others; social competence andsocial skills. 8. Why emotional intelligence People who rise to the top of their fieldwhether its psychology, law,medicine, engineering or bankingarent just good at their jobs.Theyre affable, resilient and optimistic, suggests a growing store ofstudies on professional leaders. 9. Why emotional intelligence In other words, it takes more than traditional cognitive intelligence to besuccessful at work. It takes emotional intelligence, the ability to restrainnegative feelings such as anger and self-doubt, and instead focus onpositive ones such as confidence and congeniality, claims an emergingschool of behavioral thought. 10. Why emotional intelligence Emotional intelligence can bring out the extra ordinary performancefrom ordinary people , which the traditional or intellectual intelligencecan not do.