Online AdvisingDonna Menke

Student Services CoordinatorUniversity of Nebraska-Lincoln

Online Advising Models F2F online information Students access online information Electronic advising sessions Online forms and electronic contact

Magna Publications, Inc. (2004) Online Academic Advising. Academic Leader 20(11) 6.

Online Services Course Schedule Advisor contact information Course Management System Portal with access to:

• Financial Aid• Student Account• Personal Information• Degree Audit/Transcript• Registration• Grades• Marketplace

Advisng Site

Other Models? Facebook – or other social networking

Second Life

AdvisorTrac

Challenges of Online Advising

Managing technology Keeping systems simple Have plan for when technology fails Training of staff and students Working collaboratively Realize technology is a support tool

Implementing Online Advising

Focus Redesign vs. automating existing

process Involve staff and students Technology should enhance what you

do Consistent, accurate, comprehensive

information Reliable infrastructure Find appropriate organizational

structure Retain the human touch

Things to consider Who do we serve and what do they do? What services do we provide them? How do we know we are doing a good

job? What is the best way to provide

services? What it best way to organize?

Kramer, G. (2002) Online Advising. EDUCAUSE Center for Applied Research