COSA 2010 Nomination Single (English)

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THE AWARD CATEGORIES 1. A NEW CATEGORY- THE COSA TEAM AWARD OUTSTANDING SERVICE AWARD FOR A TEAM- DRUGSTORE/DEPARTMENT STORE/SPECIALTY STORE Presented to the team that best works together to provide superior customer service. Peer/Vendor/Retailer Nominated 2. OUTSTANDING SERVICE AWARD FOR DRUGSTORE LIFETIME ACHIEVEMENT AWARD Presented in recognition of outstanding service in the drugstore category to a nominee with 25 plus years industry experience Peer/Vendor/Retailer Nominated 3. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STORE LIFETIME ACHIEVEMENT AWARD Presented in recognition of outstanding service in the department or specialty store category to a nominee with 25 plus years industry experience Peer/Vendor/Retailer Nominated 4. OUTSTANDING SERVICE AWARD FOR DRUGSTORE ROOKIE OF THE YEAR Presented in recognition of outstanding service in the drugstore category to a nominee with two years or less industry experience Peer/Vendor/Retailer Nominated 5. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STORE ROOKIE OF THE YEAR Presented in recognition of outstanding service in department or specialty store category to a nominee with two years or less industry experience Peer/Vendor/Retailer Nominated 6. OUTSTANDING SERVICE AWARDS FOR DRUGSTORE Presented in recognition of outstanding service in the drugstore category Peer Nominated 7. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STORE Presented in recognition of outstanding service in the department or specialty store category

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Nomination Form for the 2010 Cosmetics Outstanding Service Awards.

Transcript of COSA 2010 Nomination Single (English)

Page 1: COSA 2010 Nomination Single (English)

THE AWARD CATEGORIES1. A NEW CATEGORY- THE COSA TEAM AWARDOUTSTANDING SERVICE AWARD FOR A TEAM-

DRUGSTORE/DEPARTMENT STORE/SPECIALTY STOREPresented to the team that best works together to provide superior customer service.

Peer/Vendor/Retailer Nominated

2. OUTSTANDING SERVICE AWARD FOR DRUGSTORELIFETIME ACHIEVEMENT AWARD

Presented in recognition of outstanding service in the drugstore category to a nominee with 25 plus years industry experience

Peer/Vendor/Retailer Nominated

3. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STORELIFETIME ACHIEVEMENT AWARD

Presented in recognition of outstanding service in the department or specialty store category to a nominee with 25 plus years industry experience

Peer/Vendor/Retailer Nominated

4. OUTSTANDING SERVICE AWARD FOR DRUGSTOREROOKIE OF THE YEAR

Presented in recognition of outstanding service in the drugstore category to a nominee with two years or less industry experiencePeer/Vendor/Retailer Nominated

5. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STOREROOKIE OF THE YEAR

Presented in recognition of outstanding service in department or specialty store category to a nominee with two years or less industry experience

Peer/Vendor/Retailer Nominated

6. OUTSTANDING SERVICE AWARDS FOR DRUGSTOREPresented in recognition of outstanding service in the drugstore category

Peer Nominated

7. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STOREPresented in recognition of outstanding service in the department or specialty store category

Peer Nominated

8. OUTSTANDING SERVICE AWARD FOR DRUGSTOREPresented in recognition of outstanding service in the drugstore category

Retailer Nominated

9. OUTSTANDING SERVICE AWARD FOR DEPARTMENT/SPECIALTY STOREPresented in recognition of outstanding service in the department or specialty store category

Page 2: COSA 2010 Nomination Single (English)

Retailer Nominated

10. OUTSTANDING SERVICE AWARD FOR DRUGSTOREPresented in recognition of outstanding service in the drugstore category

Vendor Nominated

11. OUTSTANDING SERVICE AWARDS FOR DEPARTMENT/SPECIALTY STOREPresented in recognition of outstanding service in the department or specialty store category

Vendor Nominated

12. OUTSTANDING SERVICE AWARD FOR PART-TIME PERSONNELPresented in recognition of outstanding service provided by a part-time Cosmetician, Beauty

Advisor or Fragrance Advisor in the drugstore or department store categoryPeer/Vendor/Retailer Nominated

13. OUTSTANDING SERVICE AWARDS FOR A FRAGRANCE ADVISOR- DEPARTMENT STORE

Presented in recognition of outstanding service provided by Fragrance Advisor in the department store category

Peer/Vendor/Retailer Nominated

14. OUTSTANDING SERVICE AWARD FOR A DEMONSTRATOR- DEPARTMENT/DRUGSTORE

Presented in recognition of outstanding service by a Demonstrator in the department store category

Peer/Vendor/Retailer Nominated

15. OUTSTANDING SERVICE AWARD FOR A TRAINER- DRUGSTORE OR DEPARTMENT STORE

Presented in recognition of Training to the Cosmetician, Beauty Advisor or Fragrance Advisor in the drugstore or department store category

Peer/Vendor/Retailer Nominated

16. OUTSTANDING SERVICE AWARD FOR A VENDOR SALES REPRESENTATIVEPresented in recognition of outstanding service given by a Vendor Sales Representative

Beauty Advisor/Cosmetician/Fragrance Advisor Nominated

OUTSTANDING SERVICE AWARD FOR BEST OVERALLPresented in recognition of outstanding service overall from all categories; drugstores or

department stores.CHOSEN BY THE COSA JUDGES

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COSMETICS OUTSTANDING SERVICE AWARDS NOMINATION FORMFAX this form along with your 4 ANSWERS to COSMETICS Magazine at: 416.764.1704.

Deadline for entries: June 15, 2010. The more detail you use when filling out your nomination the better understanding the judges

will have. ALL FOUR questions and address information on this form must be answered to qualify. NOTE: IF you are nominating for the team award there is a separate nomination form. Please call

Ruth Taylor-Cox at 416-764-1671 or send an email to [email protected]

Thank you for supporting the COSA Awards!AWARD CATEGORY NUMBER:      

NOMINEE’S NAME:       NOMINEE’S TITLE:      

NUMBER OF YEARS IN THE INDUSTRY:       NUMBER OF YEARS IN CURRENT POSITION:     

STORE NAME:      COUNTER:     

NOMINEE’S STORE ADDRESS:     

STORE TEL:     

CITY:      PROVINCE:      PC:     

NOMINEES MANAGERS’ NAME:      TEL:     

NOMINATED BY:      NOMINATOR’S TEL:     

TITLE:      PLEASE ANSWER THESE FOUR QUESTIONS IN AS MUCH DETAIL AS POSSIBLE.

(Ensure nominees name appears on all pages of nomination)

1.) In what way does the nominee consistently exceed customer expectations?     2.) Please give an example (or examples) of the nominee’s ability to deliver superior customer service or how he/she provided special and/or unique services.     3.) Give an example (or examples) of when the nominee had to overcome a negative situation in the workplace?     4.) Give an example (or examples) of an extra special sale the nominee has made in the last year.