CORPORATE COMMUNICATION

SM 27 Mohammed JaseemSM 18 HarigovindSM 43 Shubhanshu SM 15 Fathimath Bushra

COGNIZANT TECHNOLOGY SOLUTIONS

■ Cognizant Technology Solutions is an MNC which has its headquarters in New Jersey ,United States.

■ Was founded in 1994■ Provides IT service projects to the Clients across the world, mostly United States.■ Started IPO in 1998■ Have offices across the globe.■ Employee base of more than 2 lakhs.

The Verticals(Industries)

Job Description■ Designation : Programmer Analyst (Software Developer)■ Team Size : 80-100 employees■ Client Company :

www.mapfreinsurance.com■ Web application Development using the language JAVA■ The application was to get the customers’ an insurance quote for the automobiles

they own.■ Two web applications were developed for the same client

– One for the insurance agents to login and generate a quote [Agent Front End] https://www.mapfreconnect.com/agent/login

– Second one for the customers to get a quote and then decide if that person wants to take a policy from Mapfre or not. If Yes, then only that person needs to contact an insurance agent to take a corresponding policy.

[Business To Customers] www.mapfreinsurance.com

The Web Application

The HierarchyCEO

COO/PresidentVice-President

Associate Vice-President(AVP)

Senior DirectorDirector

Associate DirectorSenior Manager

ManagerSenior Associate(Developer/Team Leader)

Associate(Software Developer)Programmer Analyst( Software Developer)

Trainee

Channels of Communication

■ Emails■ Voice Calls■ Excel sheets■ Instant Messaging■ Screen Sharing■ Face To Face■ Video conferencing■ Webinars■ Classroom trainings■ Hardcopy Essentials & Newsletters

Different Teams In The Project

■ Web Designers/HTML Team■ Development Team■ Database Management Team■ Testing Team■ Onsite Coordinators with the Client

New JerseyMassachusetts

ChennaiCochinCoimbatore• Global Spread

• Round the Clock• People from Multi ethnic/Cultural Background• State of the Art technology• Digital Presence(Audio/Video/Mail)• Very Streamlined/Efficient Operation• Minimal Message Loss/Misinterpretation(No Blame game)• Intellectual Property

Internal Communication

CLIENT

DirectorRETAIL

PROJECTS

Associate DirectorRETAIL

PROJECTS

DirectorBANKING &

Finance

Associate Director

BANKING & FINANCE PROJECTS

Director INSURANCE PROJECTS

Associate Director

INURANCE PRSOJECTS

Senior Manager Development

Team

Manager Development

TeamPROJECT 1

Onsite Cordinator

Development Team

Team Lead Development Team

PROJECT 1

Development Team 1

Team LeadPROJECT 1

(Different Location)

Development Team 2

Manager Development

TeamPROJECT 2

Development Team

PROJECT 2

Senior Manager Testing Team

Manager Testing Team

PROJECT 1

Onsite Cordinator

Testing Team

Team Lead Testing TeamPROJECT 1

Testing Team 1

Manager Testing Team

PROJECT 2

Testing Team PROJECT 2

Senior Manager Database Team

Associate Director

INSURANCE PROJECTS

Director HR

Associate Director HR

Senior Manager HR

Manager HR

HR Executives

Organizational Differences

■ Cyclic hierarchy at the top level management■ More Clients are in US than the competitors.■ US based work Culture.■ Trainings- Not as rigorous as Infosys■ More Cultural Events■ Have access to social media.■ No Mandatory contracts or bonds compared to Wipro/Infosys.■ Less Attrition

Grapevine

■ Initially at the time of training, We were asked to fill a form regarding the location preferences.

■ Just weeks before the completion of TRAINING programme, a rumour regarding RELOCATION started to spread.

■ Rumour was that RELOCATION will be purely based on the business requirements. ■ Rumour was spread across by the HR executives to avoid vague transfer requests

from all the employees. ■ It is kind of a good thing to avoid confusions and promises.■ BUT.. The HR did give relocation according to the preferences, even though some

had to wait for one or two months after the training programme to get a transfer.

QUESTIONS ???

Thank You