Copyright © 2008 Allyn & Bacon Leadership and Management Skills 1. Identify the functions of a...

Copyright © 2008 Allyn & Bacon

Leadership and Management Skills

1. Identify the functions of a leader.2. Understand major theories of management.3. Explain the concept of strategic leadership.4. Develop goal-setting skills based on vision and values.5. Collect knowledge about the organizational needs.6. Demonstrate leadership competence by empowering

others.7. Manage leadership anxieties.

Chapter Objectives

6CHAPTER

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Four Functions of Management

Planning: set goals and outline steps to reach goals

Organizing: accumulate and coordinate resources

Motivating: generate commitment and support

Controlling: use authority and power to ensure plan


Leadership Skills

Technical Skills Ability to use data, information,

technology, and other innovations.

Human Skills Ability to work with people to

accomplish goals.


Managers and Leaders


Kuhnert and Lewis’s Leadership Theories

Transactional Leadership Theory

Based on exchanges for mutual gain

Works if each party has something the other wants

Transformational Leadership Theory

Reaching goals through appeals to deep-seated values

The leader inspires others by example

Leader has a talent for motivating others


Leadership Behaviors Include: Influencing others to achieve a goal Motivating the organization toward change Affecting individuals behavior through

noncoercive means Expressing interpersonal influence through

the communication process Identifying a vision for the organization


Goal Setting For Leadership

Shared ValuesHigher levels of company loyalty

Clarity

Establish clear organizational values

Consensus

Seek agreement with stated values


Developing Vision

Leaders identify new goals and new ways to achieve them.

Leaders clearly articulate the vision and behave in ways that consistently reflect it.

Leaders create a vision that serves as a guide and inspiration for followers.


Managing Change in Organizations

Four Step Strategy:• Anticipate the problems that are likely to occur

when the vision is implemented.

• Focus the organization on the vision.

• Look at results rather than at processes (both leaders and employees).

• Build a strong, supportive, network of people committed to change.


Situational Knowledge: The Foundation of Strategic Leadership

Knowledge About Self Self-concept development (know your

strengths and weaknesses Avoid hubris (excessive pride)

Organizational Knowledge Continual learning (analyze and learn from

past and present) Four tasks in response to failure: Review\

Assess\Predict\Resolve


Demonstrating Leadership Skills

Critical elements of communication are: Building trust

Trust must be earned.

Mutual trust between followers and leaders is needed.

Leaders are role models of ethical behavior. Promoting understanding Empowering others


Ethical Leadership Principles Always be truthful. Obey the law. Demonstrate trust in other people. Act consistently when dealing with others. Remove corrupting influences from the workplace. Look for the good in others. Review organization’s code of ethics often. Openly celebrate organization’s values. Listen to others with an empathic ear. Call attention to unethical behavior. Give credit where it is due. Publicize instances of high ethical behavior.


Ethical Leadership Principles Sustain trust. Address problems of mistrust. Understanding begins with attending to what

employees are saying.Include coworkers in discussions of

problems.

Encourage individual thinking.

Encourage subordinates to communicate upwardly.

Follow through on these ideas.

Reward those who offer advice.


Empowerment Entrusting people with the authority to

act independently Promotes creativity, cooperation, and

inspiration Everyone feels like they make a

difference Reduces status differences Rewards creativity and team building


Anxiety Management For Leaders

Optimism

Persistence

Passion

Accepting Responsibility for Failure

Copyright © 2008 Allyn & Bacon Leadership and Management Skills 1. Identify the functions of a...

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