COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory...

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COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respirator y Physician EAW/General Physician Case manager/ Community Matron GP Disjointed, duplication Wasted resources Poor pathways of care Patient not seen Pathway for COPD patient in Wolverhampton 2011 Tele- medicine Hospital at home team Palliative care Practice nurse Oxygen service Ambulance service A&E

Transcript of COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory...

Page 1: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

COPD Patient and carers

Therapies inc pulm rehab

Intermediate care team

Social Worker

Respiratory Physician

EAW/General Physician

Case manager/Community Matron

GP

Disjointed, duplicationWasted resourcesPoor pathways of carePatient not seen in mostappropriate place

Pathway for COPD patient in Wolverhampton 2011

Tele-medicine

Hospital at home team

Palliative care

Practice nurse

Oxygen service

Ambulance service

A&E

Page 2: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Patient

Integrated care system

Good use of resourcesRobust pathwaysPatient seen at appropriate place

PreventionEarly diagnosisTreatment

CommunicationSelf careEducationPartnerships of careSpecialist reviewConvenient follow upPalliation

Chronic care model

Integrated care pathway

Page 3: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

No more silos

• Rainbow feeds into DDG• Commissioner present at monthly meeting• Robust data feed• New Cross manager integral part• Chief operating officer sponsors lung

improvement program

Page 4: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Respiratory In Reach

• 7 day service• Consultant led but multidisciplinary• Potential benefits– Reduced length of stay– Improved diagnosis – coding and triage– Better initial treatment– Improved mortality– Standardised discharge bundle - reduced readmission

rate– Improved patient experience.

Page 5: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

HOT Clinic

• Innovative• Consultant delivered daily admission

avoidance clinic• Open access including self referral• Conversion rate currently < 15%• But…….? timely

OPEN ACCESS TO HOT CLINICRespiratory Centre New cross Hospital

(Monday to Friday only)To arrange an urgent appointment.

phone before 11am

If your respiratory condition deterioratesTelephone 01902 695061

Page 6: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

MDT

• Fortnightly multidisciplinary meeting• 30 day readmissions discussed + open access

for all members of RAINBOW• Primary care represented through community

matrons• Palliative care consultant and CBT trained

physiotherapist in attendance• Actions plans produced and communicated

Page 7: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Community clinics

• Clinic delivered in heart of high prevalence area (low DNA rate)

• Improved understanding of issues facing GP’s (and vice versa)

• Raises respiratory profile and builds credibility of RAINBOW in general practice

• Facilitates finding the missing millions

Page 8: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Other services in place for COPD patients

• Well established and efficient HOSAR• Hospital at Home• Quality assured spirometry• GPWSI• Pulmonary rehabilitation in 4 areas

Page 9: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

04/2011

05/2011

06/2011

07/2011

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0.0

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Length of stay for patients with primary diagnosis of COPD

Mean Spell Duration (Dis)Linear (Mean Spell Duration (Dis))Median Spell Duration (Dis)

Day

s

Page 10: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

04/2011

05/2011

06/2011

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30 day readmission rate

month of discharge

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issi

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Page 11: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Hospital Mortality for COPD patients with a primary diagnosis of COPD

7.2

4.4

0

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2011 2012

mo

rta

lity

ra

te (

%)

p = 0.11

Page 12: COPD Patient and carers Therapies inc pulm rehab Intermediate care team Social Worker Respiratory Physician EAW/General Physician Case manager/ Community.

Do you think the support and care you receive is joined up and working for you?

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20

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not at all rarely some of the time almost always

Num

ber