CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Childcare

Aim: Know different methods of communication

Objectives:• Identify a range of communication

methods• Explain forms of communication• Explain why listening is important• Demonstrate active listening • Evaluate the time spent using verbal and

non verbal communication

Starter Activity

How many words can you make from the letters in:

COMMUNICATION

Board Blast

What is communication?

Why is communication important in a Health Care and Early Years setting?

• Develops positive professional relationships • Allows information sharing • Allows experiences to be shared• People are able to express feelings and

concerns• Allows service users to feel valued

1:1

Formal

GroupsInformal Verbal

Non Verbal

Turn Taking

FORMS OF COMMUNICATION

Active Listening

NON - VERBAL Verbal

In a word document give examples of verbal and non-verbal communication.

Discuss as a group

What do you think the percentages are?

Individual Reflection

• Counting up in your head as an individual, how many people do you think you have spoken to already today?

• What different forms of communication have you used?

Have you met any lesson objectives yet

Listening

Why is listening really important when communicating?

Active Listening

https://www.youtube.com/watch?v=kjF4rKCR81o&list=PL6MeBinkeg3t40rTTb8PrFhRfNQ-LABn5&index=1

Silent Whispers

• Line up all facing the same way • Student at the end of the line, read the

statement on the paper shown by their tutor• When ready student to tap the next student

on the shoulder to turn round • Students to lip read the statement from their

colleague • Student at the end of the line to say the

statement out loud

http://www.youtube.com/watch?v=jfOBc4jDEEQ

Active listening How to make no-cook playdough

Directed Study

Using the Communication chart on Oracle

Complete the first section

1.1 Identify a range of communication methods

ReviewThrow the ball

Aim: Know different methods of communication

Objectives:• Identify a range of communication

methods• Explain forms of communication• Explain why listening is important• Demonstrate active listening • Evaluate the time spent using verbal and

non verbal communication

CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Aim: Know different methods of communication

Objectives:• Identify communication methods in the

workplace• Explain why effective communication is

important in the work place• Demonstrate how to follow instructions • Demonstrate an understanding of makaton• Define Equality and diversity in relation to

communication

Starter

• http://www.transum.org/software/SW/Starter_of_the_day/starter_October15.asp

In the work place

Why is effective communication important in the work place?

Follow the InstructionsPlease read all of the instructions before doing anything, you are allowed 10 minutes to complete this task.1. Find a pen and paper. 2. Write your name at the top of the paper. 3. Write the numbers 1 to 5, one per line. 4. Draw five small circles beside #1. 5. Put an "X" in the second and fourth circles next to #1. 6. On the back of the paper multiply 7 x 9. 7. Put an X in the lower right-hand corner of the paper. 8. Say your name out loud. 9. Count the number of words in this sentence and write the answer beside #2 on your

paper. 10. Punch 3 small holes anywhere in the paper. 11. Write today's date beside #5 on your paper. 12. Circle every letter 'E' you have written. 13. Stand up and say 'I HAVE FINISHED' out loud, then sit down. 14. Now that you read all of the instructions, skip all of them except the first two!

Did you follow the instructions?

If you have followed the instructions correctly, you should only have your name on the paper!

Sometimes it is necessary to find alternative form of communication to meet peoples particular needs, such as when communication challenges maybe caused through visual and hearing impairments or learning difficulties.

https://www.youtube.com/watch?v=M_beIKgSsuY

Let’s learn some makaton to communicate with children

https://www.youtube.com/watch?annotation_id=annotation_2146393261&feature=iv&src_vid=LY3DonTvImo&v=2VGsBK94I2U

Have you met any lesson objectives yet

Name three ways to communicate with:

An older person with a hearing impairment

A child with a language barrierA young person with a visual impairment

Equality and Diversity

What does this mean in communication?

Have you met any lesson objectives yet

Aim: Know different methods of communication

Objectives:• Identify communication methods in the

workplace• Explain why effective communication is

important in the work place• Demonstrate how to follow instructions • Demonstrate an understanding of makaton• Define Equality and diversity in relation to

communication

CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Aim: Know different methods of communication

Objectives:• Identify ways to communicate• Identify types of communication difficulties• Outline how to communicate with a person

who has a communication difficulty • Demonstrate alternative methods of

communicating

Time to Think………………….

Ways to communicate

List as many ways to communicate including the use of technology

Do this on your speech bubble handout

Communication difficulties

Discussion-Examples of communication difficulties that an individual might have:-1. An adult wheelchair user2. Cultural differences in using hand gestures3. Loud,noisy room where it is difficult to hear what an individual might say.

Lets learn Braille

Using the Braille alphabet that has been put on your desks, please write you name using the buttons/coins provided.

Extension – if you are confident with writing your name, choose someone on another table and write them a secret message.

Have you met any lesson objectives yet

Secret Messages

Use the crayons, paper and paint to write a secret calculation/message for your partners to discover.

Facial Expressions

Facial expressions help us understand how a service user is feeling.Facial expressions can help you understand a service user and discover emotions that sometimes words cannot express.

Showing Emotions

• show one of the following emotions:

1. Worried2. Bored3. Surprised4. Sad5. Aggressive6. Happy

CommunicationMU1.6 Introduction to Communication in Health and Social Care and Early years and Education

Aim: Know barriers to communication

Objectives:• Identify the importance of facial expressions• Describe the PECS• Identify barriers to communication• Outline at least 5 barriers to communication• Demonstrate how to communicate when a barrier is

affecting communication methods• Demonstrate effective communication when sharing

books or stories• Evaluate communication methods when sharing stories

Time to Think…………………

• A number recall starter

• http://www.transum.org/software/SW/Starter_of_the_day/starter_October22.asp

Recap

• Why are facial expressions important in communication?

Visual Schedules

• Visual schedules help people with Autism, Asperger Syndrome or other additional needs, to understand their world better.

• Just like adults need calendars, or to create lists and planners, to help them remember their important activities for the day, week or month. Individuals with ASD (Autism spectrum disorder) may need visual schedules to support their memory

Example of a visual schedule

Create a visual schedule

Using resources available, please create a colourful, interesting and engaging visual schedule for an individual.

You can use one of mine below or create your own• Using the toilet• Brushing their teeth• Getting ready for bed• Getting dressed in the morning• Making a sandwich

ICT

Have you met any lesson objectives yet

Reflect

How many alternative ways of communicating have you learnt?

Post it

Aim: Know different methods of communication

Objectives:• Identify ways to communicate• Identify types of communication difficulties• Outline how to communicate with a person

who has a communication difficulty • Demonstrate alternative methods of

communicating