Career Prospectors Generation Training 2-hr 06-2012 handouts only Matter 06-2012 handouts...
Transcript of Career Prospectors Generation Training 2-hr 06-2012 handouts only Matter 06-2012 handouts...
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 1
Generational Insights for Job Seekers
Career ProspectorsRichmond, VA
July, 2012
Rick Albee
The Boomer Project
Rick Albee
The Boomer Project
Session Leader
Rick Albee, SPHR
SVP at The Boomer Project &
COO, GenerationsMatter
Baby Boomer
30 year industry veteran
20 year OD & HR professional
Leadership
Tools & Training
on Generations
Leadership
Tools & Training
on Generations
Our Core Belief:
Organizations gain a competitive
edge when leaders effectively
attract, engage, develop, and
blend the talents of people
across all generations.
We Envision:
“Ageless”
Workplaces
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 2
Training
& Tools
Keynote
Speaking
Self-help
Online
Team
Studies
Consulting
& Coaching
Why Generations Matter:
People come in all shapes, sizes,
personalities… and generations.
Adds richness to organizations.
Often adds frustrations to the workplace.
Why :
Offers a different “lens” on people and
behavior
Sheds a new light on the workplace
Makes the frustrations less frequent
But you need a high GenQ
30%
95%
“Generational IQ”
The Organization Benefits Thru:
Best people
Attract, motivate, develop and retain
“Ageless” Workplace
Environment that satisfies and engagesworkers and leaders of all generations
Sustainable success for the organization
What is a
Generation?
What is a
Generation?
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 3
� Age “cohort”: 15-to-20 year span
� Big events create the “bookends”
� Born on the leading and trailing edge
� “Cuspers”
� Age “cohort”: 15-to-20 year span
� Big events create the “bookends”
� Born on the leading and trailing edge
� “Cuspers”
What is a Generation?
1909-281909-28 1929-45 1946-641946-64 1965-821965-82 1983-011983-01
58,000,00058,000,000
44,000,00044,000,000
76,000,00076,000,000
62,000,00062,000,000
80,000,00080,000,000
GreatestGreatest SilentSilent BoomerBoomer Gen XGen X MillennialMillennial
9494 7575 5757 3939 2020
Born in the U.S.ABorn in the U.S.A
1909-281909-28 1929-45 1946-641946-64 1965-821965-82 1983-011983-01
10,000,00010,000,000
28,000,00028,000,000
76,000,00076,000,000 75,000,00075,000,000
81,000,00081,000,000
GreatestGreatest SilentSilent BoomerBoomer Gen XGen X MillennialMillennial
9494 7575 5757 3939 2020
Current U.S.
Census Data
Current U.S.
Census Data
Silent
Generation1929 - 1945
67-83 years old
Silent
Generation1929 - 1945
67-83 years old
Boomers1946-64
48 to 66 years old
Boomers1946-64
48 to 66 years old
Gen X1965-82
30-47
Gen X1965-82
30-47
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 4
Millennials (a.k.a. Gen Y)
1983-2001
11-29
Millennials (a.k.a. Gen Y)
1983-2001
11-29
The different
generations
have different
views of work,
money, duty &
responsibility
Political OrientationPolitical Orientation
MillennialsMillennials
Source: 2006 Generation “Next” Survey, Pew Research
BoomersBoomers
Gen XGen X
SilentSilent
26%26% 29%29%36%36%
22%22%
19%19%
36%36%
39%39%
39%39%
42%42%
33%33%
37%37%
LiberalLiberal ConservativeConservativeModerateModerate DKDK
9%9%
6%6%
5%5%
8%8%14%14%
Self Expression?Self Expression?
MillennialsMillennials
Source: 2006 Generation “Next” Survey, Pew Research
BoomersBoomers
Gen XGen X
36%36%
40%40%
10%10%
YesYes
Do you currently or have you ever had a tattoo?Do you currently or have you ever had a tattoo?
Self Expression?Self Expression?
Source: 2006 Generation “Next” Survey, Pew Research
MillennialsMillennials
BoomersBoomers
Gen XGen X
30%30%
22%22%
6%6%
Do you have a piercing other than ear lobe?Do you have a piercing other than ear lobe?
YesYes
How has email and other new
ways of communicating helped
or hurt American workers?
How has email and other new
ways of communicating helped
or hurt American workers?
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 5
How has each helped or hurt American workers?How has each helped or hurt American workers?
MillennialsMillennials
Source: 2006 Generation “Next” Survey, Pew Research
2929
36
%
36
%
47%47%
BoomersBoomers
Gen XGen X
SilentSilent
Email and other new ways of communicating:Email and other new ways of communicating:
88%88% 8%8%4%4%
79%79%
67%67%
29%29%
7%7%
12%12%
24%24%
14%14%
21%21%
HelpedHelped HurtHurtDKDK
When you think about your financial security during retirement, which
of the following are you most worried about?
When you think about your financial security during retirement, which
of the following are you most worried about?
Generational worries differGenerational worries differ
Medical needs not
covered by insurance
Medical needs not
covered by insurance
Lack of personal savingsLack of personal savings
Living longer than I expected
and outliving my money
Living longer than I expected
and outliving my money
Lack of Social SecurityLack of Social Security
Lack of company pensionLack of company pension
MillennialsMillennials Gen XGen X BoomersBoomers SilentSilent
24%24% 23%23% 39%39% 45%45%
31%31% 28%28% 23%23% 17%17%
13%13% 15%15% 18%18% 26%26%
26%26% 29%29% 17%17% 9%9%
7%7% 5%5% 3%3% 3%3%
Approach to ChangeApproach to Change
Ready
Aim
Fire!
Ready
Aim
Fire!
Ready
Fire!
Aim
Ready
Fire!
Aim
Fire!
Fire!
Fire!
Aim
Fire!
Fire!
Fire!
Fire!
Aim
Fire!
Ready…
Ready…
Ready…
Aim…
Fire!
Ready…
Ready…
Ready…
Aim…
Fire!
CohortCohort PeriodPeriod
AgeAge
Cognitive development across
the “seasons” of life:
Cognitive development across
the “seasons” of life:
Age:Age: Birth-25Birth-25 25-5025-50 50-7550-75 75+75+
SpringSpring SummerSummer AutumnAutumn WinterWinter
Climax of personal development
75+Reconcilia-tion (making sense of life)
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Climax of personal development
Climax of personal development
75+75+Reconcilia-tion (making sense of life)
Reconcilia-tion (making sense of life)
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Different Seasons, Different ReasonsDifferent Seasons, Different Reasons
Source: Ageless MarketingSource: Ageless Marketing
Stage:Stage: Age:Age: Life Focus:Life Focus: Modus Operandi:Modus Operandi:
Initial personal development
Birth-25 Play(learning)
Fantasy: Everything will generally work out in my favor
Initial personal development
Initial personal development
Birth-25Birth-25 Play(learning)Play(learning)
Fantasy: Everything will generally work out in my favor
Fantasy: Everything will generally work out in my favor
Social/ vocational development
25-50Work(becoming somebody)
Idealized: The world is my oyster; I can make anything work my way
Social/ vocational development
Social/ vocational development
25-5025-50Work(becoming somebody)
Work(becoming somebody)
Idealized: The world is my oyster; I can make anything work my way
Idealized: The world is my oyster; I can make anything work my way
Inner self/ spiritual development
50-75Work-Play(search for meaning)
Reality : Not as good as I thought; who am I, what’s my life purpose?
Inner self/ spiritual development
Inner self/ spiritual development
50-7550-75Work-Play(search for meaning)
Work-Play(search for meaning)
Reality : Not as good as I thought; who am I, what’s my life purpose?
Reality : Not as good as I thought; who am I, what’s my life purpose?
Spring
Summer
Autumn
Winter
SpringSpring
SummerSummer
AutumnAutumn
WinterWinter
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 6
Climax of personal development
75+Reconcilia-tion (making sense of life)
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Climax of personal development
Climax of personal development
75+75+Reconcilia-tion (making sense of life)
Reconcilia-tion (making sense of life)
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Ironic: There’s some good in every bad, some bad in every good – c’est la vie!
Different Seasons, Different ReasonsDifferent Seasons, Different Reasons
Source: Ageless MarketingSource: Ageless Marketing
Stage:Stage: Age:Age: Life Focus:Life Focus: Modus Operandi:Modus Operandi:
Initial personal development Birth-25 Play
(learning)Fantasy: Everything will generally work out in my favor
Initial personal developmentInitial personal development Birth-25Birth-25 Play
(learning)Play(learning)
Fantasy: Everything will generally work out in my favor
Fantasy: Everything will generally work out in my favor
Social/ vocational development
25-50Work(becoming somebody)
Romantic: The world is my oyster; I can make anything work my way
Social/ vocational development
Social/ vocational development
25-5025-50Work(becoming somebody)
Work(becoming somebody)
Romantic: The world is my oyster; I can make anything work my way
Romantic: The world is my oyster; I can make anything work my way
Inner self/ spiritual development
50-75Work-Play(search for meaning)
Reality : Not as good as I thought; who am I, what’s my life purpose?
Inner self/ spiritual development
Inner self/ spiritual development
50-7550-75Work-Play(search for meaning)
Work-Play(search for meaning)
Reality : Not as good as I thought; who am I, what’s my life purpose?
Reality : Not as good as I thought; who am I, what’s my life purpose?
Spring
Summer
Autumn
Winter
SpringSpring
SummerSummer
AutumnAutumn
WinterWinter
Behavior oriented to needs of the social self
Behavior oriented to needs of the social self
Behavior oriented to needs of the inner selfBehavior oriented to
needs of the inner self
AgeAge
CohortCohort PeriodPeriod
Time Period:Time Period: 1960’s1960’s
“School
Violence”
was a fist
fight
“School
Violence”
was a fist
fight
Time Period:Time Period: TodayToday
“School
Violence” is
gunfight
“School
Violence” is
gunfight
PeriodPeriod
AgeAge
CohortCohort
Generational MindsetsGenerational Mindsets
SilentSilent
OutlookOutlook
Work EthicWork Ethic
View of Money
View of Money
View of Leadership
View of Leadership
MediumMedium
OrientationOrientation
BoomersBoomers Gen XGen X MillennialsMillennials
Work/Life Balance
Work/Life Balance
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 7
Key Shared ExperiencesSilent Generation
Key Shared ExperiencesSilent Generation
Dedicated
Loyal
Practical
Dependable
Dedicated
Loyal
Practical
Dependable
Generational ValuesDedication and Sacrifice
Hard work
Patience
Respect for authority
Duty before pleasure
Honor
Generational ValuesDedication and Sacrifice
Hard work
Patience
Respect for authority
Duty before pleasure
Honor
Culture’s Impact: Silent GenerationCulture’s Impact: Silent Generation
Defining EventsGreat Depression
The New Deal
Lindbergh’s Flight
Gone with the Wind
Pearl Harbor
WWII
Hiroshima
Defining EventsGreat Depression
The New Deal
Lindbergh’s Flight
Gone with the Wind
Pearl Harbor
WWII
Hiroshima
Boomers1946-64
48 to 66 years old
Boomers1946-64
48 to 66 years old
Generational ValuesPersonal Gratification
Entitlement
Control
Work Ethic
No to Status Quo
Optimism
Generational ValuesPersonal Gratification
Entitlement
Control
Work Ethic
No to Status Quo
Optimism
Defining EventsBirth of TVProsperityCold War
Political AssassinationsWatergateRock ‘n Roll
Growth of SuburbiaWomen’s LibCivil Rights
Vietnam
Defining EventsBirth of TVProsperityCold War
Political AssassinationsWatergateRock ‘n Roll
Growth of SuburbiaWomen’s LibCivil Rights
Vietnam
Driven
Transformational
“Self” Centered
Driven
Transformational
“Self” Centered
Culture’s Impact: Baby BoomersCulture’s Impact: Baby Boomers
Generational ValuesPersonal Gratification
Entitlement
Control
Work Ethic
No to Status Quo
Optimism
Generational ValuesPersonal Gratification
Entitlement
Control
Work Ethic
No to Status Quo
Optimism
Defining EventsBirth of TVProsperityCold War
Political AssassinationsWatergateRock ‘n Roll
Growth of SuburbiaWomen’s LibCivil Rights
Vietnam
Defining EventsBirth of TVProsperityCold War
Political AssassinationsWatergateRock ‘n Roll
Growth of SuburbiaWomen’s LibCivil Rights
Vietnam
Driven
Transformational
“Self” Centered
Driven
Transformational
“Self” Centered
Culture’s Impact: Baby BoomersCulture’s Impact: Baby Boomers
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 8
Society Transformers:Society Transformers:
Civil Rights
Rock & Roll
Women’s Lib
Environment
Sexual Revolution
Politics
Gay Rights
End of Cold War
Internet Retirement
The “Retirement” Shift
“Event”~10 years
“Event”~10 years
Virtual Free RideSocial Security
Pensions
Virtual Free RideSocial Security
Pensions
Before Boomers:Before Boomers:
Life Stage~ 25+ years
Life Stage~ 25+ years
Self-Funded401(k)
Working
Self-Funded401(k)
Working
After Boomers:After Boomers:
Gen X1965-82
30-47
Gen X1965-82
30-47
When Gen X came of age…When Gen X came of age…
Gen Xers:Gen Xers:
Born during anti-child phases of history ’65-’82
Parents had highest:
Divorce rate in history
Dual income in history
Abortion rate
Grew up with permissive parenting habits
Born during anti-child phases of history ’65-’82
Parents had highest:
Divorce rate in history
Dual income in history
Abortion rate
Grew up with permissive parenting habits
The Most Unsupervised
Generation in History
Alex P. Keaton Grew Up:
Gen X = Today’s Ideal Workforce
Alex P. Keaton Grew Up:
Gen X = Today’s Ideal Workforce
an empowered work force
... give workers the ball and they will run with it.
a self-directed work force
... these workers have been self-directed from a very young age.
computer literate
... Gen X comes out on top.
flexible, adaptable workers ...
an empowered work force
... give workers the ball and they will run with it.
a self-directed work force
... these workers have been self-directed from a very young age.
computer literate
... Gen X comes out on top.
flexible, adaptable workers ...
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 9
But we also get:
Three to four
different careers
10-12 jobs during
their lives
Average three years
in each job
Risk-takers
Skeptical
Independent
Task-driven
Risk-takers
Skeptical
Independent
Task-driven
Generational ValuesTechno-savvy
Think Globally
Self-reliance
Diversity
Pragmatic
Generational ValuesTechno-savvy
Think Globally
Self-reliance
Diversity
Pragmatic
Culture’s Impact: Gen X
Defining EventsWatergate
Single parents
Latchkey kids
MTV
AIDs
Computers
Challenger
Glasnost
Berlin Wall
Defining EventsWatergate
Single parents
Latchkey kids
MTV
AIDs
Computers
Challenger
Glasnost
Berlin Wall
A new phase for Gen XA new phase for Gen X
Family makes all the differenceFamily makes all the difference
Millennials1983-2001
11-29
Millennials1983-2001
11-29
Millennials are all about “Look at Me.”
Millennials are all about “Look at Me.”
Think your generation is
unique and distinct?
Think your generation is
unique and distinct?
68%68%
31%31%NoNo
YesYes
Source: 2006 Generation “Next” Survey, Pew Research
Among ages 18-25
Millennials are all about
“Look at Me.”
Millennials are all about
“Look at Me.”
Your generation’s most important goals in life?Your generation’s most important goals in life?
81%81%
62%62%
To be famousTo be famous
To get richTo get rich
Source: 2006 Generation “Next” Survey, Pew Research
Millennials (18-25)
Gen X (26-40)
51%51%
29%29%
To be leadersTo be leaders
To help needyTo help needy
To be spiritualTo be spiritual
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 10
Millennials are viewed by all as the most
self-indulgent generation.
Millennials are viewed by all as the most
self-indulgent generation.
53%
Millennials
25%
Gen X X
3%
SilentGeneration
18%
Baby Boomers
Q620_5. Which of the following generations would you say is the most self-indulgent?
1%
GreatestGeneration
Schwab, 2012Schwab, 2012
58%
Millennials
22%
Gen X
2%
SilentGeneration
18%
BabyBoomers
Q620_5. Which of the following generations would you say is the most self-indulgent? (Millennials only)
Millennials view themselves as the most
self-indulgent generation.
Millennials view themselves as the most
self-indulgent generation.
Schwab, 2012Schwab, 2012
67% of Millennials
were born to Boomers
who are determined to
“do parenting right.”
67% of Millennials
were born to Boomers
who are determined to
“do parenting right.”
Mentor Dependent?Mentor Dependent?
Number One Influence in:Number One Influence in:
Choosing a college:Choosing a college:
Choosing a major in college:Choosing a major in college:
Making a decision to take
current job:
Making a decision to take
current job:
Making decisions:Making decisions:
82% Talked to their parents yesterday
82% Talked to their parents yesterday
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 11
When the Millennials came of age…When the Millennials came of age…
Ambitious
Co-dependent
Tenacious
Ambitious
Co-dependent
Tenacious
Generational ValuesConfidence plus
Civic duty
Achievement
Hyper connected
Multi-tasking on steroids
Fearless
Generational ValuesConfidence plus
Civic duty
Achievement
Hyper connected
Multi-tasking on steroids
Fearless
Culture’s Impact: MillennialsCulture’s Impact: Millennials
Defining EventsInternet Chat
School violence
Over-involved parenting
Multi-culturalism
World Trade Center attacks
Gulf War
Iraq
Recession
Technology ++
Defining EventsInternet Chat
School violence
Over-involved parenting
Multi-culturalism
World Trade Center attacks
Gulf War
Iraq
Recession
Technology ++
The Collective (or “Hive”) RulesThe Collective (or “Hive”) Rules Generational MindsetsGenerational Mindsets
SilentSilent
OutlookOutlook
Work EthicWork Ethic
View of Money
View of Money
View of Leadership
View of Leadership
MediumMedium
Practical
Dedicated
Pragmatic
Hierarchy
Huh?
Radio/Print
Selfless
Practical
Dedicated
Pragmatic
Hierarchy
Huh?
Radio/Print
Selfless
Optimistic
Driven
Spenders
Pay your dues
Work is Life
TV
Self-centered
Optimistic
Driven
Spenders
Pay your dues
Work is Life
TV
Self-centered
Skeptical
Free Agent
Debtors
Competence
Work to Live
Computer
Self-reliant
Skeptical
Free Agent
Debtors
Competence
Work to Live
Computer
Self-reliant
Confident
Goals
TBD
Egalitarian
Integrated
Mobile
Collective Self
Confident
Goals
TBD
Egalitarian
Integrated
Mobile
Collective SelfOrientationOrientation
BoomersBoomers Gen XGen X MillennialsMillennials
Work/Life Balance
Work/Life Balance
Career Search Action Planning
Everyone:
1. Do your homework – company, culture & job
• Are you a good fit for them?
• Are they a good fit for you?
2. Be able to articulate how you can help achieve
the mission
• Company and department
3. Demonstrate how you work well with others
• Workplace 101
Career Search Action Planning
Boomers:
1. Focus on your experience and express a
willingness to mentor others
2. Continue increasing skill and comfort with
technology
3. Exhibit flexibility
4. Accept and respect that interviewers,
superiors or other influential people could be
considerably younger than you are
© 2012 Generations Matter, a division of
Boomer Project, LLC, All rights reserved. 12
Career Search Action Planning
Gen Xers:
1. Be patient with the recruiting and hiring
process – it may take longer than you’d like
2. Focus on your ability to get things done, on
time and within budget
3. Teamwork and collaboration, while
sometimes inefficient, is likely the norm –
accept it and show how you can contribute
4. Avoid negative references toward Millennials
Career Search Action Planning
Millennials:
1. Turn your mobile phones off before you arrive
at the interview
2. Arrive on time for your interview
3. Look and act professional
4. Be respectful to everyone you meet
throughout the process
5. Stay focused on the position for which you are
interviewing
6. Be confident, but humble
• No need to “dazzle” to impress
Generations @ WorkGenerations @ Work
Remember the “End Game”…
1. Attract, motivate, develop and retain
the best (or at least very good) people
2. Satisfied and engaged workers
3. An “Ageless Workplace”
4. Long-term, sustained success
Generations and
Your Career Search
In achieving the “End Game”…
There is no “one size fits all” solution
Mix and match
Keep what works, throw out what
doesn’t
Keep evolving and improving