Business Agility - Agile Assessment and …...Enterprise Business Agility – EBA Pillars Customer...

@GoAgileCamp #AgileCamp2017

2017

Business Agility It’s Not About AGILE, It’s About AGILITY!

Sally Elatta

@sallyela'a

President, Founder of AgilityHealth

Copyright©AgileTransforma7onInc.

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AboutMe–SallyEla/a

Developer>Architect>Trainer&Coach>EntrepreneurEnterpriseTransforma7onStrategistPublicSpeaker|[email protected]


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Workshop–BusinessAgility?

Whatdoes‘Business

Agility’meantoyou?

Howwouldyoudescribe

acompanythathasit?


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BusinessAgility

Adaptable,Flexible,L

ean


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AHighPerformanceCulture

Whoareweandhowdowebehave?Whatisimportantnow?Why?

Canwestayfocused7ll‘Done’?Canwedelivercustomer

valuepredictably?

Clarity

FocusPredictableExecu7on


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ByPatReed|www.AgileLeadershipAcademy.com


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Workshop–BusinessAgilityEnablers

WhatENABLES‘Business

Agility’?

Whatmustexistina

companywhowantsto

achievebusinessagility?

EnterpriseBusinessAgility–EBAPillars

CustomerSeatattheTable

AgileFrameworkandMindset

StableTeamsLeanPorUolioMgmt.

CustomerPersonas&

JourneyMaps

Experiments,MVP,MMP

Problem/Solu7onDiscovery

Valida7on&Op7miza7on

PorUolioBreakdown&

Sizing

Demand/CapacityMgmt.

StrategicAlignment

Finance&Governance

TeamDesign&Rollout

Stability&Alloca7on

ManagerTransi7on

CoP&EnablingTeams

AgileMethods

Facilita7on&Collabora7on

AgilePlanning

Agile/LeanMindset

Leadership&Culture

Transforma7on

ServantLeadership

Tac7caltoStrategicLeadership

LeadingAgileTeams

Adap7veLeadership

MakeitS7ck

BuildInternalCapacity

AgileTalentMgmt.

Cont.Measurement&

Growth

ChangeMgmt.

TechnologyTransforma7on

Copyright©AgileTransforma7onInc.www.AgilityHealthRadar.com/Enterprise-Business-Agility-Framework

Vision&Architecture

TechnicalExcellence&Innova7on

So]ware&ToolsDevOps&Con7nuousDelivery


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Busin

essA

gility

HealthRadar

www.AgilityHealthRadar.com


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CustomerSeatattheTable


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DesignThinking

IfIhadaskedpeoplewhattheywanted,theywouldhavesaidfasterhorses.”–HenryFord


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VoiceoftheCustomer


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CustomerPersonas


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CustomerJourneyMapping

Source:h'p://bit.ly/2j8qXAo


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Delivery&DiscoveryTeamsBusiness Vision What? Why?

Release Plan

How

Technical Vision

Process Facilitator

ProductMgr.

UXDesigner

Solu7onLead


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DualTrackAgile|Discovery&Delivery

ByMartyCaganandJeffPa'on.LearnMore:h'p://bit.ly/2j8cFQk


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Discovery–5daySprint

LearnMore:h'p://www.thesprintbook.com/


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LeanPorSolioManagement


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LeanPorSolio


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Quarter-SizedOutcomes


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EnterpriseVisibility(EVR)Room

EnterpriseVisibilityRoom


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What’stheProblem?

What’stheproblem?


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TeamsPulltoTheirCapacity


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ClarityonDemand


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•  ClarityonCapacity

ClarityonCapacity


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StableTeams


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•  FromSilostoCollabora7on

FromSilostoCollaboraYon


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DeterminingCapacityAllocaYon

Run

Grow

Transform

• Runessen7alprocesses• Maintainexis7ngsystems• Administering&maintainingtheITInfrastructure

• Costreduc7on

•  Improveopera7ons&performance•  Product&processimprovements• Currentsales&customerneeds• Marke7ngandreten7on

• Newproducts,marketsandbusinessmodels

•  Strategicinnova7ons• Newincomestreams•  Stayingaheadofcompe7tors


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DesigningStableTeams


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Leadership&Culture


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How Managers are Promoted


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Work Mgmt. & Fire Fighting

Focus: Get Work Done�Resource allocation and shuffling�Task management and tracking�

Fire fighting�Subject Matter Expert

Focus: Provide Expertise, Solve Problems, Transfer Knowledge to

Others�

People Development

Focus: Growth of Individuals�Provide 1:1 coaching Career

Development �Performance Reviews�

Process Improvement Focus: Improve Processes�

Address process inefficiencies �Provide Necessary Tools�

Provide Training and Education�Establish Standards and Best Practices�

-�

WhereManagersFocusToday

Future �


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TheAgileTeam

Business Vision What? Why?

Team Facilitator

Technical Vision

How

oremipsumdolorsitamet,consectetur










Backlog

Managers

Fire Fighting Task Management SME Prioritization People Development Remove Org Obstacles Build Strong CoPs


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MakeitSYck


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InternalCoachDevelopmentProgram

AgileCoachHealthRadar


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TheTHREEMetricsthatMa/er

KeyMetrics

TeamHealth&Maturity

DeliveryHealth

(Quan7ta7ve)BusinessOutcomes(results)


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Team

Health

Radar


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TeamPerformanceMetrics

EscapedDefects

25


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ReleaseHealthMetrics

FeaturesDelivered

85%

ValueDelivered

237%

EscapedDefects

12TargetDate6/09/2015

ActualDate6/19/2015


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ImprovementsEachQuarterlyClarity improved by 22%

Performance Improved by 20%

Leadership Improved by 19%

Culture Improved by 8%

Foundation Improved by 22%


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HowistheOrganizaYonPerforming?Qualita'veandQuan'ta've(integratedfromRally,V1,Jira)Metrics!

YOURQues7ons?

Schedule an Enterprise Business Agility Strategy Workshop: http://bit.ly/EBA-Strategy

h'p://bit.ly/AH-Seminar

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Business Agility - Agile Assessment and …...Enterprise Business Agility – EBA Pillars Customer...

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