Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2...

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Building the new Nordnet Peter Dahlgren, 2017-09-14 1

Transcript of Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2...

Page 1: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

Building the new Nordnet

Peter Dahlgren, 2017-09-14

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Page 2: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

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Page 3: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

Nordnet 2017

• 620 000 customers

• 260 BSEK in savings capital

• Business in four countries

• 450 employees

• Stocks, funds, pension and lending

• Owned by Öhmangruppen & Nordic Capital

• Excellence in tech

• Solid & customer friendly brand3

Page 4: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

Our ambition

World’s best customer experience forinvestments and savings

Most innovative and highest development speed in our market

Page 5: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

Dissonance in customer experience

BANKING

FINTECH

Page 6: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four
Page 7: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

2017June

2018

Building blocks

BUSINESS PLANSetting vision and

direction going forward

ARTIFICIAL INTELLIGENCEPartnership with IPsoft, implementing AI

into customer experience

SWISHFirst bank in Sweden using

Swish for deposits

TRADING TOOLSReplacing proprietary tool

Wintrade with external application

ROBOSAVEDigital financial advice

ASKLaunch of the #1 rated

aksjesparkonto in Norway

NORDNET VENTURESCreating investment vehicle with the right

structure and competence

MORTGAGEBroader offering with

lower interest rate

WEB & APPBuilding new web and app

in all countries

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Page 9: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four

Nordnet and Söderberg & Partners

• Partnership Nordnet & Söderberg

• Disruptive pension offer – digital platform, broad offering in

savings products, cost effective, advice around savings and

insurances

• Different is good – creating better customer experience and a

broad and diversified offer

• In line with Nordnet’s ambition to build the world’s best customer

experience in savings and investments

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Page 10: Building the new Nordnet - TerminsstartBuilding the new Nordnet Peter Dahlgren, 2017-09-14 1 2 Nordnet 2017 • 620 000 customers • 260 BSEK in savings capital • Business in four