BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda •...

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sqs.com SQS – the world’s leading specialist in software quality BABOK V3 – What’s it all about? Melanie Byrne – Head of Business Analysis June 2015

Transcript of BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda •...

Page 1: BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda • Importance of having BABOK • BABOK V3 –Content and Structure • V2 vs V3 –What is new and what

sqs.com

SQS – the world’s leading specialist in software quality

BABOK V3 – What’s it all about?

Melanie Byrne – Head of Business Analysis

June 2015

Page 2: BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda • Importance of having BABOK • BABOK V3 –Content and Structure • V2 vs V3 –What is new and what

Agenda

• Importance of having BABOK

• BABOK V3 – Content and Structure

• V2 vs V3 – What is new and what has changed

• Why you would work to BABOK standards

• How you can work to BABOK standards

2© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

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Question

What are your challenges?

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Importance of BABOKCommon Challenges

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• Business Analysts working in isolation on IT project

• Stakeholder resistance to sharing information

• Inconsistent approach and techniques leading to confusion

• Incorrectly used techniques

• Lack of Recognition for the Business Analysts Role

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What is BABOK?

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“A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) is the globally recognized standard for the practice of business analysis. The BABOK® Guide describes business analysis knowledge areas, tasks, underlying competencies, techniques and perspectives on how to approach business analysis.”

Project Management – PMBOK

Software Engineering – SWEBOK

Enterprise Architecture - EABOK

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

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BABOK5W2H

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Where?

BABOK

How? How Much?

What?

Why?

When?

Who?

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When

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Draft document version 1.4October 2005

Version 2.0March 2009

Agile Extension2013

Draft FormalisedJune 2006

Version 3.0Work Initiated

Version 3.0Published

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IIBA Founded

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Who & Where

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Brought together 150 volunteers from 20 countries spanning business analysis professionals from 15 industries.

Reviewed by 5,500 BAs across the globe.

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

It was led by a nine-member committee of recognized thought leaders in business analysis representing six different countries.

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What?Contents of BABOK V3

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• Introduction

• Business Analysis Key Concepts

• Six Knowledge Areas

• Underlying Capabilities

• Techniques

• Perspectives

• Appendices

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

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What?V3 - Six Knowledge Areas

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Business Analysis Planning and MonitoringElicitation and CollaborationRequirements Life Cycle ManagementStrategy AnalysisRequirements Analysis and Design DefinitionSolution Evaluation

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Measure Solution Performance

Analyse Performance

Measures

Assess Solution Limitations

Assess Enterprise Limitation

Recommend Actions to Increase Solution

Value

What?V3 - Six Knowledge Areas

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• Business Analysis Planning and Monitoring

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

Plan BA ApproachPlan Stakeholder

EngagementPlan BA

GovernancePlan BA Info

Management

Identify BA Performance

Improvements

Prepare For Elicitation

Conduct ElicitationConfirm Elicitation

ResultsCommunicate BA

Information

Manage Stakeholder

Collaboration

Trace RequirementsMaintain

RequirementsPrioritise

Requirements

Assess Requirements

Changes

Approve Requirements

Analyse Current State

Define Future State

Assess RiskDefine Change

Strategy

Specify and Model Requirements

Verify RequirementsValidate

Requirements

Define Requirements Architecture

Define Design Options

Analyse Potential Value & recommend

Solution

• Elicitation and Collaboration

• Requirements Life Cycle Management

• Strategy Analysis

• Requirements Analysis and Design Definition

• Solution Evaluation

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What?V3 - Knowledge Area Task

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Each Knowledge Area Task Outlines:

• Purpose

• Description

• Inputs

• Elements

• Guidelines and Tools

• Techniques

• Stakeholders

• Outputs

Diagrams are laid out to give a clear guide showing the inputs and guidelines and tools to a task, in addition to the outputs, and what other tasks may use that output

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What?V3 - Techniques

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50 Techniques detailed in BABOK (including 15 new techniques)

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

Each Technique Outlines:

• Purpose

• Description

• Elements

• Usage Considerations

In most cases the above will also be accompanied with a diagram showing a template or example

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What?V3 - Perspectives

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New Section on Perspectives

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

Perspectives

• Agile• Business Intelligence• Information Technology• Business Architecture• Business Process Management

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What?V2 vs V3 – What’s Changed

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Restructure and renaming of knowledge areas

New Competencies and edits to competencies

V2 V3

Elicitation Elicitation and Collaboration

Requirements Management Requirements Lifecycle Management

Enterprise Analysis Strategy Analysis

Requirements Analysis Requirements Analysis and Design Definition

Solution Assessment and Validation Solution Evaluation

For example:• Conceptual Thinking• Visual Thinking• Personal Accountability• Negotiation and Conflict Resolution

Page 16: BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda • Importance of having BABOK • BABOK V3 –Content and Structure • V2 vs V3 –What is new and what

What?V2 vs V3 – What’s New

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Business Analysis Core Concept Model™ (BACCM™)

Values are:

• Changes

• Solutions

• Needs

• Stakeholders

• Value

• Contexts

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What?V2 vs V3 – What’s New

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Requirements and DesignThis section describes the distinction between and overlap of two key business analysis concepts: requirements and design.

Perspectives• Agile• Business Intelligence• Information Technology• Business Architecture• Business Process Management

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What?V2 vs V3 – What’s New cont.

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New Techniques• Backlog Management

• Balanced Scorecard

• Business Capability Analysis

• Business Case

• Business Model Canvas

• Collaborative Games

• Concept Modelling

• Data Mining

• Decision Modelling

• Financial Analysis

• Mind Mapping

• Prioritization

• Process Analysis

• Roles and Permissions Matrix

• Stakeholder List, Map, or Personas

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

Related to the new Agile element

The backlog is used to record, track, and prioritize remaining work items.

Needs to be prioritised and regularly reviewed

Elements:

• Items in the Backlog

• Prioritization

• Estimation

• Managing Changes to the Backlog

Ties in with the new collaboration approach

Collaborative games encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution.

e.g. Product Box, Fishbowl, Buy a Feature etc.

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Why?Why implement BABOK Best Practice?

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Builds communities and knowledge share opportunities

Internationally recognised standards to

aid off-shore commsStandardised “toolbox”

for the BA Team

Consistent Approach within the BA team and

project team

Helps to build a clear career path for Business Analysts

Project Time and Cost Savings

Page 20: BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda • Importance of having BABOK • BABOK V3 –Content and Structure • V2 vs V3 –What is new and what

Why?Business Analysis Career Path

Business Analysis Service

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Junior Business Analyst

Business Analyst

Senior Business Analyst

Business Analyst Lead

Business Analyst Manager

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How?

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BABOK V3 is a guide

It is a foundation on which to build your BA Centre of

excellence

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

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How?Check your organisations BA health

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Maturity Assessment

Identify your target

BA Framework Approach

Roadmap the Changes to fill Gaps

Identify Training

Continuous Improvement

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How?Building blocks towards a best practice BA capability

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Business Analysis Planning and Monitoring

Elicitation and Collaboration

Requirements Life Cycle Management

Strategy Analysis

Requirements Analysis and Design Definition

Solution Evaluation

AS IS TO BEBusiness Analysis Planning and

Monitoring

Elicitation and Collaboration

Requirements Life Cycle Management

Strategy Analysis

Requirements Analysis and Design Definition

Solution Evaluation

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How?Training

© SQS Software Quality Systems Ireland | SQS Quality Business Analysis | June 2015 |

Training

NCI – Certificate in Business Analysis (HETAC Level 8)

SQS – BCS International Diploma in Business Analysis

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Certificate in Competency in BA (CCBA) Certified Business Analysis Professional (CBAP)

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How Much?

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Softcopy through IIBA website - $54.99 (€49)

Amazon.co.uk - £49.95 (approx. €86 with delivery to Ireland)

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Question

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How can BABOK help you?

Page 27: BABOK V3 –What’s it all about? - Irish Computer Society · PDF fileAgenda • Importance of having BABOK • BABOK V3 –Content and Structure • V2 vs V3 –What is new and what

sqs.com

SQS Software Quality Systems Ireland

30 North Wall QuayDublin 1

Phone: +353 1 670 9916 Fax: +353 1 670 9917 [email protected]

Thank you for your attention.

Business Analysis Head of ServiceMelanie ByrneMobile: +353 (0)85 858 [email protected]

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